The Medius onboarding team are friendly and try to be helpful, their pricing was more favourable than other providers. They do have a Supplier Portal for supplier self service which many other providers do not yet have. Review collected by and hosted on G2.com.
Supplier Onboarding and the Supplier Portal feel too disjointed, and too US-based for something being sold to the UK market. The functionality within the Supplier Portal is very confusing and far from user-friendly. It will cause delays because suppliers won’t know where to find the supplier onboarding form they’ve been sent. That, in turn, will delay Invoice Automation, as the invoice may arrive before the supplier has been fully onboarded. There also won’t be any Purchase Order, because the supplier will not yet have been transferred to our ERP system. The whole premise of Supplier Onboarding, the Supplier Portal, and Invoice Automation is to speed up the process with minimal human intervention, but the poor UX of the Supplier Portal will undermine that. Review collected by and hosted on G2.com.
Thank you for taking the time to share your detailed feedback. We’re glad to hear that you found our onboarding team friendly and helpful, and we’re happy that our pricing and Supplier Portal stood out positively for you.
That said, I’m truly sorry to hear about your frustrations with the Supplier Portal’s user experience and how it’s impacting your processes. Your feedback is incredibly valuable, and I’d love to connect with you directly to better understand your experience and explore any immediate improvements we can make. Please feel free to reach out to us at [https://www.medius.com/contact-us/] or let me know if we can arrange a conversation with our team.
Thank you for your honesty and for trusting Medius as we work to improve and deliver the seamless experience you deserve.
See how Medius improved


