Simplicity of the system. Easy to use, easy to setup Review collected by and hosted on G2.com.
i dislike the return process and the time it takes to order # online Review collected by and hosted on G2.com.
I am always comfortable using Marchex because they have excellent customer service. If I have questions, they are always available to assist. Review collected by and hosted on G2.com.
Sometimes the platform can be tricky to navigate. It always takes me some time to find the areas I need. Review collected by and hosted on G2.com.
Easy to pull daily call counts. Also easy to create and edit phone numbers for reporting. Review collected by and hosted on G2.com.
Speed of report pulling. If we are pulling a full month of tracking, it will take several minutes and often pop up with an error message. Review collected by and hosted on G2.com.
Marchex allows me to measure the effectiveness of my marketing dollars Review collected by and hosted on G2.com.
The layout if awkward. If I haven't used the product in awhile, its very easy to forget where everything is. Not very intuitive. Review collected by and hosted on G2.com.
Marchex is one of the platforms we have used over the years and the application is robust. Review collected by and hosted on G2.com.
No dislikes to speak of except invoices are sometimes missing. Review collected by and hosted on G2.com.
Marchex has a excellent customer service department. Whether you call their help line of submit email you get a response right away. Review collected by and hosted on G2.com.
Some of the UI inside their dashboard is behind the times. Review collected by and hosted on G2.com.
Easy set-up, great customer service, nice dashboard with white-label option, easy call listening and tagging Review collected by and hosted on G2.com.
There isn't anything I dislike about the product. Review collected by and hosted on G2.com.
The product offers a simple, elegant interface that is cloud based and can be accessed from anywhere. Review collected by and hosted on G2.com.
I have no dislikes regarding this product. Review collected by and hosted on G2.com.
Marchex is great for tracking phone calls to see how effective you advertising is. Review collected by and hosted on G2.com.
Would like it to be a little easier to use. Also changing user passwords doesn't always work right. Review collected by and hosted on G2.com.
Email alerts and rating system capability.
Customer service is really good. Review collected by and hosted on G2.com.
Wish it had more analysis and big data recommendations on behavior of various campaigns. Review collected by and hosted on G2.com.
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Averages based on real user reviews.
1 month
7 months
12%
