Marchex Features

Based on 42 Marchex reviews. Generate phone numbers native to a target location

As reported in 43 Marchex reviews. Create toll free numbers for tracking purposes

Based on 12 Marchex reviews. Transfer existing numbers into the call tracking system

Based on 32 Marchex reviews. Record which campaigns and landing pages are converting into phone calls

Assign a unique tracking number to each visitor This feature was mentioned in 14 Marchex reviews.

As reported in 27 Marchex reviews. Decipher which marketing channels are converting and most effective

Direct a phone call without the need for a human representative, but instead a voice responder This feature was mentioned in 21 Marchex reviews.

Route calls based on the time of the day to reach the proper representative 19 reviewers of Marchex have provided feedback on this feature.

Based on 16 Marchex reviews. Route calls based on location to reach the proper representative

As reported in 46 Marchex reviews. Provide the representative with caller data upon receiving a phone call

Offer the ability to capture and replay a conversation for further information This feature was mentioned in 43 Marchex reviews.

As reported in 36 Marchex reviews. Prepare detailed reports regarding call data by source, keyword, or landing page

Uses machine learning to analyze conversations and optimize call performance

Records sales calls and facilitates playback

Utilizes machine learning technology to analyze recorded sales calls

Analyzes or facilitates the analysis of recorded and stored sales calls for insight

Leverages analytics to qualify and score calls in real time

Leverages technology to rate or "read" recordings to determine the impact of sales calls

Transcribes sales calls from speech to text

Utilizes artificial intelligence technology to discover insights within recorded sales calls

Integrates with marketing software such as CRM, marketing automation, and digital advertising to measure and optimize the customer journey across channels

Helps companies ensure they comply with industry-specific standards for data management and privacy, such as PII, PCI, HIPAA, and GDPR

Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took

Condenses long documents or text into a brief summary.

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives