MangoApps Features
Platform (68)
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Customization
Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.
Integration APIs
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Internationalization
Enables users to view and transact business with the same content in multiple languages and currencies.
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User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, and groups.
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Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Mobile Access
Access software remotely via mobile devices
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Training Management
Track employee/learner's progression through training programs
Goal Management
Allows employees to set and manage work or career related goals
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Action Management
Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal
Mobile Access
Access software remotely via mobile devices
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Benefits Dashboard
Use a dashboard to view benefits that are selected by employees or offered by employers
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Performance Management
Organize and manage the accomplishments and development of employees or performance of applications or systems
Recruitment Management
Tools to find, assess, and hire suitable candidates for a job within an organization
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Training Management
Track employee/learner's progression through training programs
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Orientation Workflow Management
Create orientation programs for new employees or students
Task Management
Create, manage and track all task activities and progression
HR Management
Automates core HR functions such as talent management, employee evaluation and learning management
Help Desk Management
Managing service requests, incidents, IT issues & support with a ticketing system
Mobile Access
Access software remotely via mobile devices
Payroll Management
Manage employee salary processes, data, taxes, and records administration efficiently
Document Management
Store, manage, and track all electronic documents in a centralized location
Job Description Management
Create, share, and manage the distribution of job descriptions/duties
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Mobile Access
Access software remotely via mobile devices
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Assessment Management
Creation, administration, and evaluation of assessments or tests
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Mobile Access
Access software remotely via mobile devices
Third-Party Integration
Addition of necessary external data, applications, tools, or features
Initiative Management
Create and manage internal campaigns to improve company culture or business strategy.
Workflow Management
Create, design and manage workflows for repetitive tasks
Community Management
Enable students, customers or employees to engage with each other in a particular space online or offline
Employee Referral Management
Manage and track employee referrals for open job positions
Candidate Management
Build, track, and maintain relationships with candidates
Workflow Management
Create, design and manage workflows for repetitive tasks
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Advertising Management
Manage advertising space and its sales within your network or publication
Application Management
Track, manage and store the applications of potential future members, customers or candidates
Email Management
Manage, store and organize emails within the system or via third-party apps
Job Management
Manage and track all job information and associated tasks
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Pipeline Management
Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
File Management
Create, save, and store files
Job Management
Manage and track all job information and associated tasks
Data Storage Management
Manage and store data in a database
Compensation Management
Manages compensation such as salary, bonus, and benefits processes, aligning with policies
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Job Application Management
HR Management
Automates core HR functions such as talent management, employee evaluation and learning management
Competency Management
Catalog, manage, and develop employee skill sets
Performance Management
Organize and manage the accomplishments and development of employees or performance of applications or systems
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Job Description Management
Create, share, and manage the distribution of job descriptions/duties
Evaluation Management
Create, share, and manage the distribution of job descriptions/duties
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Training & eLearning (14)
Content Delivery and Tracking
Includes self-led, instructor-led, web-based collaboration, and tracking of completion for compliance.
Manager Portals
Allows managers to see progress of team members.
Content Storage and Management
Provides functionality to store, organize, and search all training content.
Interactive Content
Allow the audience to interact or engage with the content
Skills Tracking
Track employee skills, competencies, training & qualifications
Progress Tracking
Reporting on how each user, task or process has advanced since its initiation
Course Management
Create, organize, and assign courses to users
Contact Management
Manage, organize, and store contact information
eCommerce Management
Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
Learning Management
Organize and track educational activities
Assignment Management
Assign issues and tasks based on availability or required skills
Assessment Management
Creation, administration, and evaluation of assessments or tests
Learner Portal
Students can access materials and communicate with instructors via their online student profile
Content Library
Centralized repository to store content and assets
Knowledge Pages (12)
Templates
Provides pre-made templates for wiki pages and knowledge articles.
In-Content Feedback
Allows users to leave feedback within a wiki page or knowledge article.
Versioning and Version History
Allows users to see version history and return to previous versions of wiki pages.
Decision Trees
Displays knowledge articles to be arranged in a decision tree.
Duplicate Detection
Detects any creation of already existing knowledge pages and alerts user
Content Editor
Enables users to create rich knowledge pages with a combination of text, charts, images, video and audio
WYSIWYG Editor
What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface
Rich Text Editor
Input different types of content and edit text formats, fonts, font sizes, and colors
Drag & Drop Editor
Editing tool that allows users to drag and drop images, icons, widgets, or other components
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Pre-built Templates
Pre-defined templates within a library for common cases such as contracts, websites, emails, and more
Knowledge Dissemination (15)
Page Analytics
Provides data on wiki page and knowledge article use.
Permissions
Allows administrators to provide permissions and gate pieces of content based on role.
Knowledge Sharing
Offers additional tools that facilitate knowledge sharing and collaboration.
Notifications
Notifies users when changes occur.
Advanced Search
Offers AI-based search capabilities
Browser Extension
Allows users to capture knowledge from the web
Organization
Allows knowledge pages to be organized into sections and subsections as needed
Other Integrations
Integrated with other tools to faciliate the sharing of information
Knowledge Integrations
Integrates with other knowledge repositories in the business
Full Text Search
Search for specific words or phrases within a document or database
Web Notifications
Set-up notifications and alerts for web browsers and apps.
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Website Integration
Seamlessly integrates with 3rd party websites
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Platform Basics (3)
Performance Benchmarking
Compare survey results to industry benchmarks to locate key areas for improvement. Evaluate survey results at either a high-level or individual employee level.
Reporting & Dashboards
Survey results can be visualized and reported on in real time, with manager dashboards and automated reporting tools. Reports can be customized and distributed to aid in organizational improvement and employee performance reviews.
Interoperability
Connects to external systems and applications as needed to complete team workflows.
Platform Content (5)
Employee Pulse Surveys
Distribute short, customizable culture-focused surveys or polls to employees to measure the various factors of employee engagement, including job, environment, and pay satisfaction.
Survey Customization
Customize various components of surveys, including individual questions, distribution frequency, audience size, and anonymity.
Goal and Challenge Creation
Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools.
Science-based templates
Provides content templates built by academics and/or practitioners and leverage science and research.
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Platform Additional Functionality (7)
Employee Segmenting
Segment employees according to factors such as location, demographics, and position. Distribute surveys and filter survey results according to employee segments.
Goal and Challenge Creation
Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools.
Peer Recognition
Send and receive recognition in the form of digital badges, awards, or messages to colleagues, employees, and managers. Recognition is displayed in real time in the platform on a live activity feed.
Social Feedback Portal
Communicate with team members and managers through a built-in customizable web portal. Users can communicate 1 on 1 with each other, and can ask questions, share frustrations, and make suggestions with varying degrees of anonymity.
Employee Portal
Online portal where employees can access and track their own information
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Peer-to-Peer Recognition
Allows employees to praise one another in a social network-like feed visible to the whole organization
Information Distribution (7)
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News Feed
Allows information to be distributed via a scrolling news feed.
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Newsletter
Allows information to be distributed via newsletter.
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Notifications
Allows information to be distributed via push notification.
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Email
Allows information to be distributed via email.
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Multi-Channel Sharing
Allows administrators to deliver information through multiple channels at once.
Mass Notifications
Send messages to multiple recipients at the same time
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Employee Engagement (11)
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Employee Generated Content
Able to share pictures, videos or external articles, and users can participate in the communication if authorized
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Confirmation
Allows employees to confirm that they have received or read a piece of content.
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Comments
Allows employees to leave comments on posts within the application.
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Inline Translation
Automatically translates information via machine translation.
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Administrative Access
Allows administrators to set permissions within the application.
Content Interaction
Has the ability for users to like and react to a post, comment and share visuals on posts, react to comments left by colleagues, and also tag colleagues if they think it would be interesting to share with others to read too.
Surveys (global & local)
Shares the option for users to answer surveys via the tool from wherever they are are. Has customization options of single, multiple choice, or open text answers, etc.
Chat
Create audience-based chat rooms to share news within their teams, and employees can create private chat rooms as well. Replicates the user experience of employee's favorite apps (e.g. WhatsApp, Messenger, Slack etc.).
Mobile Access
Access software remotely via mobile devices
Real-Time Chat
Engage in direct, instant messaging with customers, users, etc.
Live Chat
Ability to chat online in real time
Login Options (2)
Single Sign-On (SSO)
Allows users to sign into the software using a single sign-on (SSO) application.
Password Saver
Saves login information like usernames and passwords for external applications.
Productivity (5)
Email Client
Application also serves as an email client.
Split Screen
Applications can be viewed simultaneously within the unified workspace via split screen.
Activity Feed
Provides a cross-application activity feed.
Virtual Assistant
Offer a virtual assistant to guide users and recommend routine actions.
Analytics and Reporting
Generates reports based on security and/or productivity data.
Customization (3)
Custom Workflows
Enables the creation of custom workflows to facilitate various processes.
Multiple Workspaces
Allows users to create multiple workspaces for different projects or teams.
Custom Application Integration
Allows users to connect custom or in-house applications.
Feedback (2)
Ranking
Allows users to vote on ideas they like best.
Commenting
Allows users to comment on posted ideas and provide feedback.
Idea Sources (2)
External Idea Generation
Offers tools for the collection of externally-sourced ideas.
Internal Idea Generation
Offers tools for the collection of internally-sourced ideas.
Idea Collection (5)
Idea Campaigns
Allows users to create idea campaigns around specific goals or brainstorming sessions.
Surveys
Allows users to create and answer surveys.
Forums
Provides an online forum space to generate and discuss ideas.
Suggestion Box
Provides a generalized space for nonspecific ideas.
Mind Mapping
Allows users to build collaborative mind maps.
Integrations (3)
Gamification
Includes gamification aspects in the idea generation process.
Project Planning
Allows users to turn ideas into tasks either natively or by integrating with an outside task or project management software.
Strategic Planning
At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them
Admin & Reporting Features - Enterprise Social Networking (ESN) (11)
Content Moderation
Helps administrators ensure content is compliant with company policies by providing tools to monitor and moderate user-generated content.
Polls & Surveys
Enables users to create and conduct polls and surveys to gather employee feedback and opinions.
Content Management
Provides cloud-based storage to manage, organize, and store information and documents.
Analytics & Reporting
Administrators have access to analytics and reporting tools to monitor platform usage, engagement, and impact of ESN on the organization.
User Management
Enables administrators to create, edit, and deactivate user profiles as well as assign different roles and permissions based on user responsibilities.
Contact Management
Manage, organize, and store contact information
Newsletter Management
Create and update newsletter content to increase engagement
Email Management
Manage, store and organize emails within the system or via third-party apps
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Workflow Management
Create, design and manage workflows for repetitive tasks
Meeting Management
Manage the process of planning and scheduling meetings, including agenda creation
Content & Community Features - Enterprise Social Networking (ESN) (4)
Gamification
Incorporates gamification elements such as badges, rewards, and leaderboards.
Community Building
Enables users to create groups or communities for the purpose of connecting on shared interests or goals.
Knowledge Sharing
Allows users to upload, share, and collaborate on a variety of documents and file types.
User Generated Content
Allows users to create and share content via posts, comments, and discussion forums.
Administrative Tasks - Frontline Worker Communication Platforms (6)
Training & Learning Modules
Distributes and manages access to training and educational modules.
Health & Safety Policies
Enables administrators to enforce health and safety policies, such as COVID-19 testing and workplace safety instructions.
Onboarding & Offboarding
Allows workers to access onboarding and offboarding materials through the platform.
Surveys & Feedback
Allows administrators to distribute surveys and analyze feedback from workers.
Employee Services
Gives employees access to employee services , such as PTO requests and pay summaries.
Knowledge Management
Allows administrators to upload and manage documents and files within the platform.
Communication Features - Frontline Worker Communication Platforms (4)
Group Messaging
Enables users to message each other in designated groups, whether public or private.
Private Messaging
Users can communicate in a private, one-on-one manner.
Announcements
Allows company-wide and targeted announcements to ensure workers receive relevant communications.
Emergency Notifications
Administrators can send out mass emergency notifications to everyone, designated groups, or individuals.
Operations - Frontline Worker Communication Platforms (4)
Shift Scheduling
Includes shift scheduling features, allowing managers to create, distribute, and update shift schedules easily.
Insights & Analytics
Provides performance insights and other analytics by individual, team, or region.
Task Management
Schedules and assigns tasks for employees and provides productivity insights for managers.
SOPs & Documentation
Provides written, step-by-step instructions for workers as well as task-related documents.
Core Features - Employee Experience Software (3)
Employee Lifecycle Management
Manages the entire employee lifecycle from onboarding to exit surveys, providing actionable insights and customization.
Communication
Aids in knowledge management and the crafting of company branding and messaging.
Multi-Channel Communication
Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
People Analytics - Employee Experience Software (3)
Action Plan
Data analysis leads into creating HR initatives and policies with measurable outcomes.
Productivity
Directly measures and finds ways to optimize workplace productivity.
Individual Development Plans
Document completed by employee to assist with career and personal development to reach short term and long term goals
Advanced Features - Employee Experience Software (3)
Digital Experience Management
Integrates with the IT technologies and workflow to optimize and manage omnichannel digital experiences.
Benchmarking
Allows access to industry research, benchmarking, and other comparison whether through internal functionality or partnership with third-party.
Employee Listening
People analytics include features capable of impelmenting an advanced employee listening strategy.
Employee Improvement - Employee Experience Software (5)
Performance Management
Includes native feedback functionality like OKRs, 360 feedback, continuous improvement, or other performance management tools.
Learning
Guides employee growth through suggested content, skill building, or other learning initiatives and programs.
Team Building
Provides gamified team building or informal socialization features to help people bond and communicate.
Negative Feedback Management
Identify, track, and respond to negative feedback
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
User Experience & Accessibility - Employee Communications (17)
Native Mobile Application
Contains fully branded mobile app that is available natively via different platforms. Has low bandwidth management to optimize communication between the application and servers.
Branded Experience
Provides customizable web platform for colors, fonts, company branding etc.
Personalized Ux Experience
Targets content based on profiles, attributes, communications needs, etc. Able to personalize end-users' content view based on preferences and interests.
Audience Management & Creation
Creates segmentation groups and communication audiences to target messages, content, features access, etc.
Newsletter Management
Create and update newsletter content to increase engagement
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Email Management
Manage, store and organize emails within the system or via third-party apps
Visitor Management
Allow organizations to streamline the check-in process for visitors.
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Screensaver Management
Create/control content and visuals for deployment on multiple screensavers
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Document Management
Store, manage, and track all electronic documents in a centralized location
Knowledge Management
Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
Task Management
Create, manage and track all task activities and progression
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Workflow Management
Create, design and manage workflows for repetitive tasks
File Management
Create, save, and store files
Content Distribution - Employee Communications (4)
Newsfeed
Displays application newsfeed content in an engaging and modern manner.
Newsletter Engine
Allows for reaching employees through the Integrated newsletter builder via email
Multi-Channel Sharing
Publishes the content once on the platform and pushing it through to different comms channels. Pushes specific content based on rules to Microsoft Teams, displaying content inside SharePoint, etc.
File Sharing
Public or private sharing of digital files such as documents, audio/video, images, and more
Additional Features - Employee Communications (4)
Emergency Notifications
Can activate a Must-Read or an Alert. Must-read will be content that a user is exposed to when they connect to the platform. Allows for alerts to appear in full screen and user will not be able to view the platform without reading the content and validating the dedicated button.
Analytics
Analyzes behavior data to understand performance of program via users, content performance of what content performs best, and video content performance determined by what videos have been seen and by who.
Integrations
Connects with API access, low-code/no-code connectors, as well as integrations with intranet, HRIs, Microsoft Teams, Slack etc.
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Agentic AI - Employee Communications (3)
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Multi-Language
Manage and support multiple languages
Agentic AI - Enterprise Social Networking (ESN) (4)
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Frontline Worker Communication Platforms (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Knowledge Base (4)
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Multi-Language
Manage and support multiple languages
Agentic AI - Idea Management (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Agentic AI - Employee Intranet (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Adaptive Learning
Improves performance based on feedback and experience
Personalization
Adjust communications based on previous interactions or personal preferences
Agentic AI - Unified Workspaces (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Adaptive Learning
Improves performance based on feedback and experience
Additional Functionality (366)
Customizable Branding
Add customized logos and colors to align with company branding
Rewards Program
Point or incentive based programs loyalty programs designed to increase customer engagement
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Learning & Development
Facilitate training materials that help employees grow and progress in their positions
Social Engagement
Process of communicating with an online community and measuring the effectiveness of activity
Chat/Messaging
Communicate using direct chat or messages within the system
Customizable Questions
Tailored or customizable questions for more targeted and relevant data collection
Customizable Reports
Alter the layout and content of reports
Commenting/Notes
Leave comments and notes on documents for others to view
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Employee Profiles
Centralized storage for employee data, records, and performance metrics
Question Library
Pre-written repository of questions that can be reused within a course or for assessment or interviews
Gamification
Games or game-like elements to track progress and reward accomplishments
Real-Time Data
Receive data and information in real time
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Scoring
Automatically calculate score after the assessment
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Offboarding
Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Employee Onboarding
Process of familiarizing new employees with the company, their position, and responsibilities
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Employee Database
Electronic storage of staff/employee contact information and job status in a centralized repository
Real-Time Reporting
Active reporting of data and metrics
Customizable Branding
Add customized logos and colors to align with company branding
Rewards Program
Point or incentive based programs loyalty programs designed to increase customer engagement
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Learning & Development
Facilitate training materials that help employees grow and progress in their positions
Social Engagement
Process of communicating with an online community and measuring the effectiveness of activity
Chat/Messaging
Communicate using direct chat or messages within the system
Customizable Questions
Tailored or customizable questions for more targeted and relevant data collection
Customizable Reports
Alter the layout and content of reports
Commenting/Notes
Leave comments and notes on documents for others to view
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Employee Profiles
Centralized storage for employee data, records, and performance metrics
Question Library
Pre-written repository of questions that can be reused within a course or for assessment or interviews
Gamification
Games or game-like elements to track progress and reward accomplishments
Real-Time Data
Receive data and information in real time
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Scoring
Automatically calculate score after the assessment
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Offboarding
Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Employee Onboarding
Process of familiarizing new employees with the company, their position, and responsibilities
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Employee Database
Electronic storage of staff/employee contact information and job status in a centralized repository
Asynchronous Learning
Supports flexible learning at different times (i.e., learners can access course materials at their own pace)
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Training Companies
Software designed for companies who offer training programs to clients
Customizable Reports
Alter the layout and content of reports
Self-paced Learning
Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge
Gamification
Games or game-like elements to track progress and reward accomplishments
Multi-Language
Manage and support multiple languages
Skills Assessment
Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks
Modeling & Simulation
Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making
Academic/Education
Software specialized for schools (K-12 & Post-Secondary)
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Customizable Branding
Add customized logos and colors to align with company branding
Tests/Assessments
Create tools to measure student retention of learning material and lessons
Training Administration
Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders)
Social Learning
Create tools to promote social interaction and learning between students/trainees and instructors/trainers
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Blended Learning
Supports learning paths that combine in-person classes with online/virtual courses
Virtual Classroom
Classes/sessions accessible via web browser of built-in video conferencing
SCORM Compliance
Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework
Mobile Learning
Access for students to complete learning materials on mobile platforms
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Built-in LMS
LMS functionality built-in for content delivery
Built-in Course Authoring
Tools that allow users to create and publish courses and course material/content
Learning Paths/Tracks
Designing course materials to be completed in a sequential order for personalized learning purposes
API
Application programming interface that allows for integration with other systems/databases
Synchronous Learning
Real-time, interactive learning experiences where participants engage in learning activities simultaneously
Certification & Licensing
Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders
Single Sign On
Allow users to access multiple services after entering their login credentials once
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Corporate/Business
Software specialized for corporate use
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Commenting/Notes
Leave comments and notes on documents for others to view
Content Publishing Options
Facilitates online authoring and publishing of the content
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Content Library
Centralized repository to store content and assets
Document Classification
Assign categories, labels, tags, or attributes to documents for organization, search and storage
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
API
Application programming interface that allows for integration with other systems/databases
Customizable Branding
Add customized logos and colors to align with company branding
SEO Management
Optimize and manage the search engine optimization efforts for a website or digital content
Real-Time Reporting
Active reporting of data and metrics
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Widgets
An extended application or connector that enables users to perform additional services with their current set of tools
Mobile Interface
A way of interacting with a mobile application using items such as windows, icons, and menus
Catalog Management
Create and manage digital catalog of products/services with their details, specifications, and price
Online Forums
Email Alerts
Receive and/or send email notifications for urgent updates, requests, or other information
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Mobile Alerts
Notifications via mobile devices
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Document Storage
Store and organize documents in a centralized system
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Live Chat
Ability to chat online in real time
Chatbot
AI-based platform which conducts a conversation via auditory or textual methods
Knowledge Management
Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
Wiki
An informational database that allows users to add, delete, or revise content
Text Editing
Edit text as needed
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Customizable Reports
Alter the layout and content of reports
Customizable Fields
Customize data fields to support various needs and use cases
Data Import/Export
Import and export data to and from software applications
Single Sign On
Allow users to access multiple services after entering their login credentials once
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Workflow Management
Create, design and manage workflows for repetitive tasks
Knowledge Base Management
Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
Activity Tracking
Track and document all activities across devices, networks, and other systems
Discussions/Forums
Online forums/groups where users can ask questions, share ideas, best practices, etc.
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Document Management
Store, manage, and track all electronic documents in a centralized location
Event Calendar
A list of events with their respective dates
Live Streaming
Live stream to multiple devices simultaneously
Digital Signage
Digital displays use technologies such as LCD, LED, projection and e-paper
Chat/Messaging
Communicate using direct chat or messages within the system
Employee Directory
Access names, contact information, and roles of employees in a centralized repository
Single Sign On
Allow users to access multiple services after entering their login credentials once
Audience Targeting
Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
Customizable Branding
Add customized logos and colors to align with company branding
Employee Communities
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
API
Application programming interface that allows for integration with other systems/databases
Audio/Video Messaging
Record and send audio and/or video files by online message or chat
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Quizzes
Brief assessments used to measure knowledge and skills
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Scheduled Messaging
Send individual or bulk text messages at predetermined times
Read Receipts
Ability to see if recipient has viewed/opened the message
Multi-Channel Communication
Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
Secure Data Storage
Securely stores data to prevent data loss or breaches
Space Reservation
Manage the reservation of workspaces
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Compliance Tracking
Track and report regulatory data to either internal management or external stakeholders
Employee Engagement
Tools to improve and measure employee satisfaction and involvement
Real-Time Updates
Receive system updates as soon as any changes are made
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Employee Onboarding
Process of familiarizing new employees with the company, their position, and responsibilities
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Customizable Forms
Customize contracts and forms to collect specific information
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Employee Database
Electronic storage of staff/employee contact information and job status in a centralized repository
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Discussions/Forums
Online forums/groups where users can ask questions, share ideas, best practices, etc.
Document Storage
Store and organize documents in a centralized system
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Data Import/Export
Import and export data to and from software applications
Commenting/Notes
Leave comments and notes on documents for others to view
Employee Photos
Store photos of employees
Activity Tracking
Track and document all activities across devices, networks, and other systems
Transcripts/Chat History
View messages sent by both parties during the chat conversation
Mobile Alerts
Notifications via mobile devices
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Blogs
Allows users to publish blogs on social site
@mentions
An @mention is a way to tag or notify a specific person about a message/post
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Projections
Estimate or forecast of a future scenario based on the study of present trends
Approval Workflow
Route documents and other data through one or more stakeholders for review and approval
Document Management
Store, manage, and track all electronic documents in a centralized location
Customizable Branding
Add customized logos and colors to align with company branding
Ideation
The creation, development, and sharing of potentially innovative new ideas
Status Tracking
Track the status over time for a request, process, asset, or transaction
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Data Security
Protect sensitive data for digital privacy
Workflow Management
Create, design and manage workflows for repetitive tasks
Project Tracking
Monitor the progress of projects from start to finish
Ratings/Reviews
Ratings/Reviews
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Real-Time Analytics
Analyze and gain insights into data in real-time
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Task Progress Tracking
Track the status and progress of tasks
Activity Tracking
Track and document all activities across devices, networks, and other systems
Whiteboard
Allows multiple users to simultaneously annotate on a digital whiteboard
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Document Storage
Store and organize documents in a centralized system
Task Management
Create, manage and track all task activities and progression
Trend Analysis
Review data from past periods to reveal recurring tendencies and predict future performance
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Crowdsourcing
Collects information, opinions, or ideas from a group of people
Innovation Management
Process of developing, planning, managing, and executing new ideas or innovations
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Activity/News Feed
Continuous profile-based stream of news and activity
Idea Collection
Process of gathering idea submissions from users, employees, or customers using internal, external, or crowdsourcing channels
Real-Time Data
Receive data and information in real time
Mind Maps
Diagram used to organize information in a hierarchical way to show relationships
Single Sign On
Allow users to access multiple services after entering their login credentials once
Real-Time Updates
Receive system updates as soon as any changes are made
Email Management
Manage, store and organize emails within the system or via third-party apps
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Prioritization
Arrange tasks based on the level of priority or urgency
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
API
Application programming interface that allows for integration with other systems/databases
Commenting/Notes
Leave comments and notes on documents for others to view
Data Visualization
Graphical representation of data
Brainstorming
Group collaboration to solve ideas in a productive and concentrated manner.
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Polls/Voting
Enable custom polls/voting to facilitate decision-making or increase engagement
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Archiving & Retention
Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
Data Import/Export
Import and export data to and from software applications
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Progress Tracking
Reporting on how each user, task or process has advanced since its initiation
Mobile Access
Access software remotely via mobile devices
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Idea Development
Process of exploring and evaluating new ideas as well as composing solutions and tracking progress in order to bring them to market
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Chat/Messaging
Communicate using direct chat or messages within the system
Configurable Workflow
Configure existing workflows to meet your organization's needs
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Event Calendar
A list of events with their respective dates
Employee Database
Electronic storage of staff/employee contact information and job status in a centralized repository
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Discussions/Forums
Online forums/groups where users can ask questions, share ideas, best practices, etc.
Document Storage
Store and organize documents in a centralized system
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
API
Application programming interface that allows for integration with other systems/databases
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Real-Time Updates
Receive system updates as soon as any changes are made
Data Import/Export
Import and export data to and from software applications
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Commenting/Notes
Leave comments and notes on documents for others to view
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Customizable Branding
Add customized logos and colors to align with company branding
Employee Photos
Store photos of employees
Activity Tracking
Track and document all activities across devices, networks, and other systems
Transcripts/Chat History
View messages sent by both parties during the chat conversation
Mobile Alerts
Notifications via mobile devices
Single Sign On
Allow users to access multiple services after entering their login credentials once
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Blogs
Allows users to publish blogs on social site
@mentions
An @mention is a way to tag or notify a specific person about a message/post
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Activity/News Feed
Continuous profile-based stream of news and activity
Employee Communities
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Task Management
Create, manage and track all task activities and progression
Employee Portal
Online portal where employees can access and track their own information
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Multi-Language
Manage and support multiple languages
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Active Directory Integration
Integrates with Active Directory
Discussions/Forums
Online forums/groups where users can ask questions, share ideas, best practices, etc.
Wiki
An informational database that allows users to add, delete, or revise content
Event Calendar
A list of events with their respective dates
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Workflow Management
Create, design and manage workflows for repetitive tasks
Single Sign On
Allow users to access multiple services after entering their login credentials once
File Management
Create, save, and store files
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Customizable Branding
Add customized logos and colors to align with company branding
Org Chart Creation
Create and design org charts that include an organization's structure information, contact information, illustrations, and more
Employee Database
Electronic storage of staff/employee contact information and job status in a centralized repository
Employee Profiles
Centralized storage for employee data, records, and performance metrics
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Blogs
Allows users to publish blogs on social site
Policy Management
Create, manage, and track policies and procedures within an organization
API
Application programming interface that allows for integration with other systems/databases
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Content Library
Centralized repository to store content and assets
Knowledge Base Management
Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
Private Network
Private network of devices, such as a WAN or LAN, that is only accessible to authorized users and not the public
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Chat/Messaging
Communicate using direct chat or messages within the system
Document Storage
Store and organize documents in a centralized system
Mobile Access
Access software remotely via mobile devices
Employee Onboarding
Process of familiarizing new employees with the company, their position, and responsibilities
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Commenting/Notes
Leave comments and notes on documents for others to view
Customizable Forms
Customize contracts and forms to collect specific information
Document Management
Store, manage, and track all electronic documents in a centralized location
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Event Calendar
A list of events with their respective dates
Employee Database
Electronic storage of staff/employee contact information and job status in a centralized repository
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Discussions/Forums
Online forums/groups where users can ask questions, share ideas, best practices, etc.
Document Storage
Store and organize documents in a centralized system
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
API
Application programming interface that allows for integration with other systems/databases
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Real-Time Updates
Receive system updates as soon as any changes are made
Data Import/Export
Import and export data to and from software applications
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Commenting/Notes
Leave comments and notes on documents for others to view
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Customizable Branding
Add customized logos and colors to align with company branding
Employee Photos
Store photos of employees
Activity Tracking
Track and document all activities across devices, networks, and other systems
Transcripts/Chat History
View messages sent by both parties during the chat conversation
Mobile Alerts
Notifications via mobile devices
Single Sign On
Allow users to access multiple services after entering their login credentials once
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Blogs
Allows users to publish blogs on social site
@mentions
An @mention is a way to tag or notify a specific person about a message/post
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Remote Access/Control
Access work applications remotely, for when working away from the office and/or traveling
Commenting/Notes
Leave comments and notes on documents for others to view
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Time Zone Tracking
Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Projections
Estimate or forecast of a future scenario based on the study of present trends
Prioritization
Arrange tasks based on the level of priority or urgency
Softphone
Use your computer as a phone device to make calls over the internet
Employee Activity Monitoring
Monitor and track what your employees are doing
File Transfer
Move files across different systems or networks
Email Management
Manage, store and organize emails within the system or via third-party apps
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Document Management
Store, manage, and track all electronic documents in a centralized location
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Meeting Management
Manage the process of planning and scheduling meetings, including agenda creation
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Workflow Management
Create, design and manage workflows for repetitive tasks
Data Import/Export
Import and export data to and from software applications
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Real-Time Data
Receive data and information in real time
API
Application programming interface that allows for integration with other systems/databases
Project Time Tracking
Measure time to completion or hours worked for projects
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Single Sign On
Allow users to access multiple services after entering their login credentials once
Remote Support
Provide support to your customers and employees remotely over a shared network
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Live Chat
Ability to chat online in real time
Two-Way Audio & Video
Presenter can see and hear participants and vice versa
Electronic Signature
Digitally sign online documents
Video Chat
Chat with your counterparts over the video in real time
Assignment Management
Assign issues and tasks based on availability or required skills
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Customizable Branding
Add customized logos and colors to align with company branding
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Task Management
Create, manage and track all task activities and progression
@mentions
An @mention is a way to tag or notify a specific person about a message/post
Progress Tracking
Reporting on how each user, task or process has advanced since its initiation
Video Conferencing
Connect with meeting participants remotely over video
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