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Compare Dozuki and livepro Knowledge Management 
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At a Glance
Market Segments
Mid-Market (61.2% of reviews)
Mid-Market (57.5% of reviews)
Entry-Level Pricing
Contact Us
Free Trial 50 Seats Per Month
Dozuki
Star Rating
(208)4.4 out of 5
Market Segments
Mid-Market (61.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about Dozukilivepro Knowledge Management
Star Rating
(88)4.9 out of 5
Market Segments
Mid-Market (57.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 50 Seats Per Month
Learn more about livepro Knowledge ManagementDozuki vs livepro Knowledge Management
When assessing the two solutions, reviewers found livepro Knowledge Management easier to use, set up, and administer. Reviewers also preferred doing business with livepro Knowledge Management overall.
- Reviewers felt that livepro Knowledge Management meets the needs of their business better than Dozuki.
- When comparing quality of ongoing product support, reviewers felt that livepro Knowledge Management is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of livepro Knowledge Management over Dozuki.
Pricing
Entry-Level Pricing
livepro Knowledge Management
livepro Knowledgebase
Free Trial
50 Seats Per Month
Access the features of a knowledge management solution without any licenses.
- Decision Trees make it easy for your customers and staff to get the right answers without needing human help.
- Work Instructions - simplify even the most complex processes to eliminate costly mistakes
- Hubs -Gather all your like information in one place to make it even easier to find - saves time and money
Free Trial
Dozuki
No trial information availablelivepro Knowledge Management
Free Trial is available
Ratings
Meets Requirements
8.5
172
9.6
61
Ease of Use
8.8
179
9.7
62
Ease of Setup
8.1
102
9.2
49
Ease of Admin
8.2
103
9.0
47
Quality of Support
8.7
147
9.8
59
Has the product been a good partner in doing business?
8.9
94
10.0
45
Product Direction (% positive)
8.3
164
9.8
57
Features by Category
Administration
Not enough data
9.3
17
Not enough data
8.9
16
Not enough data
9.3
16
Knowledge Management
Not enough data
9.7
16
Not enough data
9.7
12
Not enough data
9.1
11
Compliance
Not enough data
9.8
16
Not enough data
9.8
15
Not enough data
9.8
14
Not enough data
9.4
15
Customer Support
Not enough data
9.6
12
Not enough data
8.3
10
Not enough data
9.4
12
Data Security
Not enough data
9.7
11
Not enough data
9.5
11
Not enough data
9.8
15
Not enough data
9.4
11
Administration
Not enough data
9.4
9
Not enough data
9.6
12
Not enough data
9.9
13
Generative AI
Not enough data
9.3
5
Workflow & Automation
7.9
102
Not enough data
8.6
55
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution
8.1
31
Not enough data
6.9
81
Not enough data
8.2
97
Not enough data
Analytics & Reporting
7.9
91
Not enough data
7.1
82
Not enough data
7.7
97
Not enough data
Enterprise Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Capture
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
5.9
50
Not enough data
6.1
50
Not enough data
5.8
50
Not enough data
Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data & Integration
Not enough data
Not enough data
Not enough data
Not enough data
Guide Options
Not enough data
9.2
17
Not enough data
8.7
14
Not enough data
9.0
17
Not enough data
7.9
14
Not enough data
9.0
14
Guide Tools
Not enough data
9.3
14
Not enough data
9.3
15
Not enough data
9.0
15
Not enough data
8.9
16
Access Options
Not enough data
8.0
10
Not enough data
8.2
12
Not enough data
9.5
18
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
9.8
10
Not enough data
9.3
9
Not enough data
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dozuki and livepro Knowledge Management share no categories
Unique Categories
Dozuki is categorized as Connected Worker Platform
livepro Knowledge Management is categorized as Work Instructions, Customer Self-Service, Contact Center Knowledge Base, and Genesys AppFoundry Marketplace
Reviews
Reviewers' Company Size
Dozuki
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
livepro Knowledge Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Manufacturing
10.7%
Electrical/Electronic Manufacturing
9.7%
Automotive
9.2%
Mechanical or Industrial Engineering
6.3%
Machinery
6.3%
Other
57.8%
Government Administration
17.5%
Financial Services
17.5%
Insurance
16.3%
Consumer Services
7.5%
Telecommunications
5.0%
Other
36.3%
Discussions
Does Dozuki offer online demos or webinars?
1 Comment
Official Response from Dozuki
Yes, we do! Contact our team to get a personalized demo of Dozuki: https://www.dozuki.com/resources/faq/#demoRead more
I have a lot of documentation, how can I migrate to Dozuki?
1 Comment
Official Response from Dozuki
We offer customized services for our customers to help your transition be as easy as possible. Services include document conversion, on-site training, remote...Read more
Can I sign up for a pilot?
1 Comment
Official Response from Dozuki
Yes. We provide pilots. This includes training, support, and the conversion of two of your existing documents. Contact us for more info:...Read more
livepro Knowledge Management has no discussions with answers
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