Introducing G2.ai, the future of software buying.Try now

Landbot Reviews & Product Details

Pricing

Pricing provided by Landbot.

STARTER

€40.00
500 Chats Per Month

Landbot Media

Landbot Demo - Landbot AI Copilot
In-builder assistance
Landbot Demo - Landbot AI Agent Builder
Visual Drag & Drop
Landbot Demo - AI Agent Setup
Add instructions, knowledge base, user data to collect, interactive components (buttons, selectors) and define the outputs.
Landbot Demo - Hybrid AI Agents
Combine buttons + open text
Landbot Demo - Landbot Integrations
CRMs, marketing, sales and automation tools.
Landbot Demo - WhatsApp Agents & Campaigns
Connect your WhatsApp Number and send campaigns.
Play Landbot Video
Play Landbot Video
Play Landbot Video
Play Landbot Video
Product Avatar Image

Have you used Landbot before?

Answer a few questions to help the Landbot community

Landbot Reviews (333)

View 1 Video Reviews
Reviews

Landbot Reviews (332)

View 1 Video Reviews
4.7
333 reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Reneta P.
RP
Psychologist
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Smooth, fun, and surprisingly easy for a first-time chatbot creator."
What do you like best about Landbot?

Landbot is fantastic! I’d never built a chatbot before and even as a complete beginner it was incredibly easy thanks to Landbot’s super-friendly interface! Great colors, intuitive bricks and blocks, smooth connections… it almost feels like a game.

The free version is surprisingly generous. You can build a full basic bot and publish it without paying, which is totally amazing!!! I actually used it to create a birthday surprise for my sister, and it turned out to be such a unique, fun experience.

Huge thanks to Landbot! Review collected by and hosted on G2.com.

What do you dislike about Landbot?

Clicking the formatting shortcuts- like CTRL+B, doesn’t always apply the command. Sometimes it takes multiple clicks. It would also be great to have the option to test the bot and fix mistakes simultaneously, with the bot refreshing in real time. Another useful improvement would be the ability to step back to the previous stage of the active bot instead of having to restart it from the beginning. Review collected by and hosted on G2.com.

Isaac B.
IB
Technical Support Engineer
Small-Business (50 or fewer emp.)
"Great Experience easy to use."
What do you like best about Landbot?

What I like best about Landbot is how effortless it is to use. The setup is quick, and the drag and drop builder makes designing complex conversations feel simple. The interface is clean and intuitive, so you don’t waste time figuring things out. I also have to mention their support team they’re responsive and genuinely helpful. Integrations are smooth too, which makes it easy to connect Landbot with other tools I use daily. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

The free plan is perfect for testing and building prototypes, but the moment you need advanced features like integrations, analytics, or higher usage limits, the pricing climbs faster than expected. Review collected by and hosted on G2.com.

"Effortless Automation with Seamless Integrations"
What do you like best about Landbot?

I really like how Landbot allows me to scale my business by automating conversations with potential and regular clients. It's also great that conversations can be directed to human agents when necessary. I appreciate the ability to collect client information during interactions, which helps avoid repetitive questions. The feature I like most about Landbot is the way you can draw flows and see all possible paths to deliver the best customer experience. Integrations with calendars, databases, Google spreadsheets, and webhooks are intuitive and easy to implement in my workflow. The initial setup was a matter of minutes, and everything is very intuitive. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

Instagram integration without using third party solutions would be awesome Review collected by and hosted on G2.com.

Nitesh V.
NV
QA Engineer
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"A user friendly chatbot platform"
What do you like best about Landbot?

it makes it easy to build interactive chatbots without any coding,its drag-and -drop interface is intutive and it allows quick customization to suit different needs.saves time while providing smooth user experience. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

Sometimes the platform's advanced features learning curve and certain customization are limited without coding.The pricing can be high for small business,and integration with sme third party tools isn't as seamless as expected. Review collected by and hosted on G2.com.

Kaushik M.
KM
Frontend Team Lead | UI/UX Designer | Freelancer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Landbot : Great No code bot, but watch the price"
What do you like best about Landbot?

The easy building tool is ideal for creating chat surveys. It allows you to design interactive forms that people are more likely to complete compared to static ones. The data you gather is well-organized and simple to integrate into your website. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

If you only use it for simple surveys, the fancy AI tools are often unnecessary and cost extra. Review collected by and hosted on G2.com.

SM
Systems Manager
Arts and Crafts
Mid-Market (51-1000 emp.)
"Landbot; Dynamic and Powerful Chatbot for Scalable Engagements, but Skyrocketing Prices"
What do you like best about Landbot?

Landbot has a focused and no code interface that makes every process accessible

We get smooth chatbot templates that makes the process of lead generation more efficient

We consistently track user reactions and responses from Landbot

The close monitoring of our performance and including dashboard metrics makes us keep track of our progress Review collected by and hosted on G2.com.

What do you dislike about Landbot?

Landbot price keeps escalating, excluding the struggling firms

The app has a disappointing language limitation, that it only favors native, which is a problem Review collected by and hosted on G2.com.

Melissa C.
MC
Board of Directors, Secretary
Small-Business (50 or fewer emp.)
"Surprisingly Powerful & Delightfully Simple – Landbot Delivers!"
What do you like best about Landbot?

What stood out to me right away was how user-friendly Landbot is. The intuitive, drag-and-drop interface made it incredibly easy to get started without any technical hurdles. I was pleasantly surprised at how powerful the platform is despite its simplicity — it strikes a great balance between accessibility and robust functionality. I especially appreciate the ability to track key metrics and assign chats, which helps streamline our workflow and gives great visibility into engagement. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

So far, I haven’t encountered any major drawbacks. Everything has worked smoothly, and the platform has exceeded my expectations. As I continue using it, I’m curious to see if there are any limitations, but for now, it’s been a great experience. Review collected by and hosted on G2.com.

Relaxing Vibes P.
RP
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Solid tool with some learning curve, but powerful once set up."
What do you like best about Landbot?

Landbot makes it easy to build interactive bots without coding. The drag-and-drop flow builder is intuitive, and the ability to integrate with tools like Zapier and Webhooks makes it quite flexible. It’s great for capturing leads automatically on websites. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

Sometimes it feels limiting when you want advanced conditional logic or dynamic content without jumping into JavaScript. Also, the bot preview occasionally bugs out during editing. More real-time support or tutorials for complex use cases would help. Review collected by and hosted on G2.com.

Verified User in Consulting
GC
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Can Landbot Replace Human Support? My Honest Review"
What do you like best about Landbot?

What I like best about Landbot is its intuitive drag-and-drop interface. It makes building complex chatbot flows feel very simple, even without any coding skills. I also appreciate how visually organized everything is — you can literally see the conversation come to life as you build it.

Another highlight for me is the flexibility across platforms — whether it’s for a website, WhatsApp, or Messenger, Landbot provides solid integrations. Plus, features like conditional logic, API integrations, and variables make it a powerful tool for both beginners and advanced users.

And honestly, the user experience is smooth, from design to deployment. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

Landbot is great, but a few things could be better. The pricing is quite high for key features like WhatsApp and API access. Some advanced tools have a learning curve, and design customization is limited. Also, the AI features are basic, and the builder can slow down with complex bots. Review collected by and hosted on G2.com.

KK
Photographer
Small-Business (50 or fewer emp.)
"Finally – a chatbot solution that’s powerful and EU-based ✅"
What do you like best about Landbot?

I was originally about to start with Intercom, but then I found Landbot – and I’m so glad I did.

Setting up the chat bubble was super intuitive, and everything just works. What really convinced me though: it’s a European company with servers in the EU, which makes GDPR compliance much easier for me as a small business owner.

The builder is user-friendly, the designs are modern, and support is responsive (shoutout to Raúl!).

Landbot helps me guide my website visitors in a way that feels helpful, not pushy.

Highly recommend – especially for creatives or service providers in the EU who care about privacy. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

Everything was perfect... I'm really happy. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Landbot.

STARTER

€40.00
500 Chats Per Month

PRO

€100.00
2500 Chats Per Month

BUSINESS

Starting at €400.00
Landbot Comparisons
Product Avatar Image
Drift
Compare Now
Product Avatar Image
Manychat
Compare Now
Product Avatar Image
Fin by Intercom
Compare Now
Landbot Features
Customized Branding
Workflow Management
Platform Compatibility
Customization
Control
Route To Human
Live chat
Integrations
Branding
Product Avatar Image
Product Avatar Image
Landbot