Landbot Features
User Interface Design (4)
WYSIWYG Editor
Provides the ability to drag-and-drop elements into the application to customize interface. 58 reviewers of Landbot have provided feedback on this feature.
Customized Branding
Provides tools for inserting brand logos, colors, quotes, and other proprietary content. This feature was mentioned in 62 Landbot reviews.
App Templates
As reported in 54 Landbot reviews. Provides base-level application templates to build atop and customize for specifc users and actions.
Workflow Management
As reported in 64 Landbot reviews. Allows the creation ofpage sequences, forms, and libraries for users navigating the application.
Data Control (3)
Data Migration
Lets users add data from existing sources when creating the initial application or changing data sources. This feature was mentioned in 41 Landbot reviews.
Data Synchronization
Continuously updates data as users or external data sources are edited. 48 reviewers of Landbot have provided feedback on this feature.
Data Security
Encrypts or provides some form of firewall to prevent external parties from accessing sensitive data. This feature was mentioned in 50 Landbot reviews.
Publishing (3)
Application Deployment
Releases the application for access on desktop or mobile devices. 56 reviewers of Landbot have provided feedback on this feature.
Platform Compatibility
As reported in 61 Landbot reviews. Lets users build cross-platform applications or provide specific templates for different device types.
Lifecycle Management
Provides ability to manage application and maintenance from build, throughout the release, and until it's deactivation. 52 reviewers of Landbot have provided feedback on this feature.
Core Conversational Capabilities - AI Chatbots (3)
Controlled LLM Response Generation
Uses LLMs to generate dynamic responses within defined boundaries and business-safe content rules.
Context Maintenance Within Sessions
Maintains context across user turns in a single session to provide coherent, relevant responses.
Natural Language Understanding & Intent Inference
Understands varied user phrasing and infers intent without relying solely on keywords or scripts.
Task & Flow Management - AI Chatbots (2)
Scripted Dialogue & Decision Tree Support
Supports building conversational flows using predefined paths, rules, and decision trees.
Fallback Responses for Unknown Queries
Provides fallback messages or guidance when the bot cannot understand or fulfill a query.
Messenger (4)
Sequencing
Mapped-out responses for conversations. This feature was mentioned in 32 Landbot reviews.
AI
Artificial intelligence (AI) and chatbot involvement. This feature was mentioned in 28 Landbot reviews.
Live Chat
Based on 32 Landbot reviews. Live human component of conversations.
Customization Interface
Based on 34 Landbot reviews. Quality of interface for designing and customizing conversation maps.
Channels (5)
Social Media
As reported in 27 Landbot reviews. Conversations enacted over social media.
Website
Based on 34 Landbot reviews. Conversations enacted through embedding or pop-ups on websites.
Text Message (SMS)
As reported in 23 Landbot reviews. Conversations enacted through text message (SMS).
Voice Assistants
Conversations enacted through voice assistants. This feature was mentioned in 20 Landbot reviews.
Other
Conversations enacted through other channels. This feature was mentioned in 23 Landbot reviews.
Customers (5)
Targeting
Overall quality of customer targeting based on needs or situations. 27 reviewers of Landbot have provided feedback on this feature.
Profiles
As reported in 29 Landbot reviews. Creation and modification of customer profiles based on conversations.
Analytics
Reporting based around specific and overall conversation results. 30 reviewers of Landbot have provided feedback on this feature.
Lead Gathering
As reported in 32 Landbot reviews. Capture and organization of leads from conversations.
Sales Conversion
Success rate of conversations leading to customer purchases. This feature was mentioned in 31 Landbot reviews.
Deployment & Embedding - AI Chatbots (2)
API Access for Business System Integration
Provides API access to connect with proprietary business systems or internal data sources.
Web Widget & SDK Embedding
Offers embeddable widgets or SDKs for integration into websites, apps, or third-party tools.
Admin & Configuration - AI Chatbots (1)
No-Code Conversation Design
Allows non-developers to configure and design chatbot flows via visual or no-code interfaces.
Responses (5)
Customization
As reported in 135 Landbot reviews. Customize your chat workflows with rules and automations.
Control
Control who the chatbot converses with (and when). This feature was mentioned in 131 Landbot reviews.
Route To Human
Based on 112 Landbot reviews. Has the ability to connect interlocator with a human agent when the need arises.
Menu bars
As reported in 118 Landbot reviews. Can provide interlocators with menus, through which they can choose a relevant response.
Drip sequences
Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion. 97 reviewers of Landbot have provided feedback on this feature.
Platform (7)
Live chat
As reported in 108 Landbot reviews. Provide tools for live chat on one's website.
Integrations
As reported in 122 Landbot reviews. Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools.
Branding
As reported in 123 Landbot reviews. Has the ability to customize look and feel of chatbot to match` company branding.
Analytics
Based on 118 Landbot reviews. Gives user the ability to analyze conversations with the chatbot and see its performance.
A/B testing
Allows users to test the efficacy of various responses through A/B testing. 90 reviewers of Landbot have provided feedback on this feature.
Role-based access
As reported in 95 Landbot reviews. Allows for varying access to chatbot and admin settings, depending on user, their role, etc.
Collection of information
As reported in 127 Landbot reviews. Can collect and store information from interlocators, such as email, phone number, etc.
Lead Monitoring (3)
Features
Based on 59 Landbot reviews. Provides features to create and manage lists of potential customers
Performance
Monitors form’s performance and contribution to the sales pipeline 58 reviewers of Landbot have provided feedback on this feature.
Identification
Based on 47 Landbot reviews. Identifies the visitor, tracks the pages that they are visiting, and the time they are spending on each page
Data Capture (4)
Mobile
Based on 56 Landbot reviews. Records leads using different types of devices
Websites
Based on 58 Landbot reviews. Captures form submissions from existing forms on websites or landing pages
Social Media
Captures leads across social media channels This feature was mentioned in 45 Landbot reviews.
Data
As reported in 49 Landbot reviews. Captures measurable, real customer data gathered directly from a website
Analytics (2)
Export/Import
Exports and imports lead data to and from various formats like plain text, spreadsheets, etc. 48 reviewers of Landbot have provided feedback on this feature.
Reporting
Supports basic data reporting which includes user engagement analysis, entry and exit statistics, referrer information, etc. This feature was mentioned in 53 Landbot reviews.
Customization (4)
Forms
Creates custom lead capture forms for specific uses, such as an e-book download or email newsletter 52 reviewers of Landbot have provided feedback on this feature.
Personalization
Changes colors, calls to action, or form length to personalize lead capture This feature was mentioned in 58 Landbot reviews.
Templates
Provides pre-configured templates that can be customized by users This feature was mentioned in 58 Landbot reviews.
Integration
Integrates with sales and marketing software solutions to transfer lead data between them This feature was mentioned in 56 Landbot reviews.
Data (2)
Reliability
Ensures consistent performance, delivering reliable outputs based on user prompts.
Data Security
Implements stringent measures to protect user data and ensure privacy.
Interaction (5)
Complex Query Handling
Shows adeptness in comprehending and responding to complex or multi-part queries.
Natural Conversation
Facilitates natural and human-like conversations, delivering engaging interaction experiences.
Understanding
Demonstrates a sophisticated understanding of both written and spoken user commands.
Context Management
Exhibits proficiency in maintaining and utilizing context throughout a conversation.
Customizability
Offers a high degree of customization to meet individual user or business requirements.
Learning (2)
User Interaction Learning
Features robust learning mechanisms, improving responses over time based on past user interactions.
Error Learning
Showcases the ability to recognize, correct, and learn from its own mistakes.
Content Generation (2)
Creativity
Displays creativity in generating diverse, interesting, and contextually relevant responses.
Content Accuracy
Produces content that is accurate, factually correct, and relevant to the user's query.
System (4)
API Flexibility
Evaluates the chatbot's ability to provide flexible APIs for custom integrations and functionality expansions.
Update Frequency and Utility
Regularly receives updates that contribute to continuous improvement of the product.
Cross-Platform Compatibility
Assesses the chatbot's ability to function seamlessly across various platforms and devices.
Software Integration
Seamlessly integrates with other platforms or software systems, enhancing overall utility.
Generative AI (2)
AI Text Generation
As reported in 29 Landbot reviews. Allows users to generate text based on a text prompt.
AI Text Summarization
Based on 28 Landbot reviews. Condenses long documents or text into a brief summary.
Customization - AI Agent Builders (3)
Natural Language Configuration
Supports configuration using natural language instructions.
Tone Customization
Allows users to customize the tone of agent.
Security Guardrails
Enables definition of clear security guardrails for agent actions.
Functionality - AI Agent Builders (4)
Omni-channel Support
Provides support across web, mobile, messaging apps, and other channels.
Agent Branding
Allows customization of agent branding, including visual appearance and conversational style.
Proactive Response Capabilities
Equips agents with proactive response capabilities based on predefined triggers.
Seamless Human Escalation
Facilitates seamless escalation to human employees for complex issues.
Data and Analytics - AI Agent Builders (3)
Analytics & Reporting
Provides analytics and reporting on agent performance and interactions.
Contextual Awareness
Offers agents the ability to maintain contextual awareness across interactions.
Data Privacy Compliance
Ensures compliance with data privacy and governance requirements.
Integration - AI Agent Builders (4)
Workflow Automation
Automates workflows and actions based on agent responses.
API Usage
Allows the use of APIs for advanced agent configuration.
Platform Interoperability
Enables interoperability with multiple platforms for unified experiences.
CRM Data Integration
Allows integration with CRM data to ground agent responses in business context.
Agentic AI - Lead Capture (2)
Cross-system Integration
Works across multiple software systems or databases
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - No-Code Development Platforms (3)
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Conversational Marketing (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - AI Chatbots (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Monitoring & Improvement - AI Chatbots (1)
Feedback-Driven Response Optimization
Enables tuning or updating chatbot behavior based on user feedback or admin input (non-live learning).
Reliability & Safety - AI Chatbots (1)
Guardrails & Content Controls
Includes safeguards to restrict inappropriate responses and ensure compliant language use.





