Landbot Features
User Interface Design (4)
WYSIWYG Editor
58 reviewers of Landbot have provided feedback on this feature.
Provides the ability to drag-and-drop elements into the application to customize interface.
Customized Branding
Based on 62 Landbot reviews.
Provides tools for inserting brand logos, colors, quotes, and other proprietary content.
App Templates
As reported in 54 Landbot reviews.
Provides base-level application templates to build atop and customize for specifc users and actions.
Workflow Management
64 reviewers of Landbot have provided feedback on this feature.
Allows the creation ofpage sequences, forms, and libraries for users navigating the application.
Data Control (3)
Data Migration
Based on 41 Landbot reviews.
Lets users add data from existing sources when creating the initial application or changing data sources.
Data Synchronization
This feature was mentioned in 48 Landbot reviews.
Continuously updates data as users or external data sources are edited.
Data Security
This feature was mentioned in 50 Landbot reviews.
Encrypts or provides some form of firewall to prevent external parties from accessing sensitive data.
Publishing (3)
Application Deployment
56 reviewers of Landbot have provided feedback on this feature.
Releases the application for access on desktop or mobile devices.
Platform Compatibility
Based on 61 Landbot reviews.
Lets users build cross-platform applications or provide specific templates for different device types.
Lifecycle Management
Based on 52 Landbot reviews.
Provides ability to manage application and maintenance from build, throughout the release, and until it's deactivation.
Core Conversational Capabilities - AI Chatbots (3)
Controlled LLM Response Generation
Uses LLMs to generate dynamic responses within defined boundaries and business-safe content rules.
Context Maintenance Within Sessions
Maintains context across user turns in a single session to provide coherent, relevant responses.
Natural Language Understanding & Intent Inference
Understands varied user phrasing and infers intent without relying solely on keywords or scripts.
Task & Flow Management - AI Chatbots (2)
Scripted Dialogue & Decision Tree Support
Supports building conversational flows using predefined paths, rules, and decision trees.
Fallback Responses for Unknown Queries
Provides fallback messages or guidance when the bot cannot understand or fulfill a query.
Messenger (4)
Sequencing
Based on 32 Landbot reviews.
Mapped-out responses for conversations.
AI
Based on 28 Landbot reviews.
Artificial intelligence (AI) and chatbot involvement.
Live Chat
This feature was mentioned in 32 Landbot reviews.
Live human component of conversations.
Customization Interface
34 reviewers of Landbot have provided feedback on this feature.
Quality of interface for designing and customizing conversation maps.
Channels (5)
Social Media
This feature was mentioned in 27 Landbot reviews.
Conversations enacted over social media.
Website
As reported in 34 Landbot reviews.
Conversations enacted through embedding or pop-ups on websites.
Text Message (SMS)
This feature was mentioned in 23 Landbot reviews.
Conversations enacted through text message (SMS).
Voice Assistants
This feature was mentioned in 20 Landbot reviews.
Conversations enacted through voice assistants.
Other
Based on 23 Landbot reviews.
Conversations enacted through other channels.
Customers (5)
Targeting
As reported in 27 Landbot reviews.
Overall quality of customer targeting based on needs or situations.
Profiles
Based on 29 Landbot reviews.
Creation and modification of customer profiles based on conversations.
Analytics
Based on 30 Landbot reviews.
Reporting based around specific and overall conversation results.
Lead Gathering
As reported in 32 Landbot reviews.
Capture and organization of leads from conversations.
Sales Conversion
31 reviewers of Landbot have provided feedback on this feature.
Success rate of conversations leading to customer purchases.
Deployment & Embedding - AI Chatbots (2)
API Access for Business System Integration
Provides API access to connect with proprietary business systems or internal data sources.
Web Widget & SDK Embedding
Offers embeddable widgets or SDKs for integration into websites, apps, or third-party tools.
Admin & Configuration - AI Chatbots (1)
No-Code Conversation Design
Allows non-developers to configure and design chatbot flows via visual or no-code interfaces.
Responses (5)
Customization
136 reviewers of Landbot have provided feedback on this feature.
Customize your chat workflows with rules and automations.
Control
131 reviewers of Landbot have provided feedback on this feature.
Control who the chatbot converses with (and when).
Route To Human
Based on 112 Landbot reviews.
Has the ability to connect interlocator with a human agent when the need arises.
Menu bars
As reported in 118 Landbot reviews.
Can provide interlocators with menus, through which they can choose a relevant response.
Drip sequences
97 reviewers of Landbot have provided feedback on this feature.
Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion.
Platform (7)
Live chat
108 reviewers of Landbot have provided feedback on this feature.
Provide tools for live chat on one's website.
Integrations
As reported in 122 Landbot reviews.
Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools.
Branding
Based on 123 Landbot reviews.
Has the ability to customize look and feel of chatbot to match` company branding.
Analytics
As reported in 118 Landbot reviews.
Gives user the ability to analyze conversations with the chatbot and see its performance.
A/B testing
As reported in 90 Landbot reviews.
Allows users to test the efficacy of various responses through A/B testing.
Role-based access
95 reviewers of Landbot have provided feedback on this feature.
Allows for varying access to chatbot and admin settings, depending on user, their role, etc.
Collection of information
Based on 128 Landbot reviews.
Can collect and store information from interlocators, such as email, phone number, etc.
Lead Monitoring (3)
Features
As reported in 59 Landbot reviews.
Provides features to create and manage lists of potential customers
Performance
Based on 58 Landbot reviews.
Monitors form’s performance and contribution to the sales pipeline
Identification
Based on 47 Landbot reviews.
Identifies the visitor, tracks the pages that they are visiting, and the time they are spending on each page
Data Capture (4)
Mobile
Based on 56 Landbot reviews.
Records leads using different types of devices
Websites
This feature was mentioned in 58 Landbot reviews.
Captures form submissions from existing forms on websites or landing pages
Social Media
This feature was mentioned in 45 Landbot reviews.
Captures leads across social media channels
Data
49 reviewers of Landbot have provided feedback on this feature.
Captures measurable, real customer data gathered directly from a website
Analytics (2)
Export/Import
48 reviewers of Landbot have provided feedback on this feature.
Exports and imports lead data to and from various formats like plain text, spreadsheets, etc.
Reporting
Based on 53 Landbot reviews.
Supports basic data reporting which includes user engagement analysis, entry and exit statistics, referrer information, etc.
Customization (4)
Forms
52 reviewers of Landbot have provided feedback on this feature.
Creates custom lead capture forms for specific uses, such as an e-book download or email newsletter
Personalization
As reported in 58 Landbot reviews.
Changes colors, calls to action, or form length to personalize lead capture
Templates
58 reviewers of Landbot have provided feedback on this feature.
Provides pre-configured templates that can be customized by users
Integration
This feature was mentioned in 56 Landbot reviews.
Integrates with sales and marketing software solutions to transfer lead data between them
Data (2)
Reliability
Ensures consistent performance, delivering reliable outputs based on user prompts.
Data Security
Implements stringent measures to protect user data and ensure privacy.
Interaction (5)
Complex Query Handling
Shows adeptness in comprehending and responding to complex or multi-part queries.
Natural Conversation
Facilitates natural and human-like conversations, delivering engaging interaction experiences.
Understanding
Demonstrates a sophisticated understanding of both written and spoken user commands.
Context Management
Exhibits proficiency in maintaining and utilizing context throughout a conversation.
Customizability
Offers a high degree of customization to meet individual user or business requirements.
Learning (2)
User Interaction Learning
Features robust learning mechanisms, improving responses over time based on past user interactions.
Error Learning
Showcases the ability to recognize, correct, and learn from its own mistakes.
Content Generation (2)
Creativity
Displays creativity in generating diverse, interesting, and contextually relevant responses.
Content Accuracy
Produces content that is accurate, factually correct, and relevant to the user's query.
System (4)
API Flexibility
Evaluates the chatbot's ability to provide flexible APIs for custom integrations and functionality expansions.
Update Frequency and Utility
Regularly receives updates that contribute to continuous improvement of the product.
Cross-Platform Compatibility
Assesses the chatbot's ability to function seamlessly across various platforms and devices.
Software Integration
Seamlessly integrates with other platforms or software systems, enhancing overall utility.
Generative AI (2)
AI Text Generation
29 reviewers of Landbot have provided feedback on this feature.
Allows users to generate text based on a text prompt.
AI Text Summarization
As reported in 28 Landbot reviews.
Condenses long documents or text into a brief summary.
Customization - AI Agent Builders (3)
Natural Language Configuration
Supports configuration using natural language instructions.
Tone Customization
Allows users to customize the tone of agent.
Security Guardrails
Enables definition of clear security guardrails for agent actions.
Functionality - AI Agent Builders (4)
Omni-channel Support
Provides support across web, mobile, messaging apps, and other channels.
Agent Branding
Allows customization of agent branding, including visual appearance and conversational style.
Proactive Response Capabilities
Equips agents with proactive response capabilities based on predefined triggers.
Seamless Human Escalation
Facilitates seamless escalation to human employees for complex issues.
Data and Analytics - AI Agent Builders (3)
Analytics & Reporting
Provides analytics and reporting on agent performance and interactions.
Contextual Awareness
Offers agents the ability to maintain contextual awareness across interactions.
Data Privacy Compliance
Ensures compliance with data privacy and governance requirements.
Integration - AI Agent Builders (4)
Workflow Automation
Automates workflows and actions based on agent responses.
API Usage
Allows the use of APIs for advanced agent configuration.
Platform Interoperability
Enables interoperability with multiple platforms for unified experiences.
CRM Data Integration
Allows integration with CRM data to ground agent responses in business context.
Agentic AI - Lead Capture (2)
Cross-system Integration
Works across multiple software systems or databases
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - No-Code Development Platforms (3)
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Conversational Marketing (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - AI Chatbots (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Monitoring & Improvement - AI Chatbots (1)
Feedback-Driven Response Optimization
Enables tuning or updating chatbot behavior based on user feedback or admin input (non-live learning).
Reliability & Safety - AI Chatbots (1)
Guardrails & Content Controls
Includes safeguards to restrict inappropriate responses and ensure compliant language use.





