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At a Glance
Market Segments
Mid-Market (51.7% of reviews)
Small-Business (74.1% of reviews)
Entry-Level Pricing
Starting at $2,500.00 Per Month
€40.00 500 Chats Per Month
Drift
Star Rating
(1,254)4.4 out of 5
Market Segments
Mid-Market (51.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $2,500.00 Per Month
Browse all 3 pricing plansLandbot
Star Rating
(333)4.7 out of 5
Market Segments
Small-Business (74.1% of reviews)
Pros & Cons
Entry-Level Pricing
€40.00 500 Chats Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Drift excels in live chat functionality, with a rating of 9.1, while Landbot's live chat feature is rated slightly lower at 8.8. Reviewers mention that Drift's live chat is more responsive and integrates seamlessly with their existing workflows.
- Reviewers mention that Landbot offers superior ease of use with a score of 9.5 compared to Drift's 8.7. Users on G2 appreciate Landbot's intuitive interface and the WYSIWYG editor, which simplifies the customization process.
- G2 users highlight that Landbot shines in its customization capabilities, scoring 9.1 for response customization, while Drift's score is lower at 8.2. Users report that Landbot allows for more personalized interactions, enhancing user engagement.
- Users say that Drift has a more robust lead generation feature set, particularly in CRM integration, where it scored 8.3 compared to Landbot's lack of a specific rating. Reviewers mention that Drift's integration with various CRM systems streamlines their sales processes effectively.
- Reviewers mention that Landbot's customer support is rated higher at 9.4 compared to Drift's 8.8. Users report that Landbot's support team is more responsive and helpful, particularly for small businesses needing quick assistance.
- Users on G2 report that Landbot's pricing model is significantly more accessible, starting at €40.00, while Drift's entry-level price is $2,500.00. Reviewers mention that this affordability makes Landbot a more attractive option for small businesses and startups.
Pricing
Entry-Level Pricing
Drift
Premium
Starting at $2,500.00
Per Month
For small businesses. The right amount of conversational firepower to keep your business growing.
- * Everything in Free, plus:
- Live Chat
- Meetings
Landbot
STARTER
€40.00
500 Chats Per Month
For individuals & small businesses that need customizations.
- Landbot AI - AI Lead Gen Assistant & AI FAQs Assistant
- Basic Flow Operations - Variables, Conditional logic & more
- Custom Code CSS/JS
Free Trial
Drift
Free Trial is available
Landbot
Free Trial is available
Ratings
Meets Requirements
8.7
1,017
9.0
251
Ease of Use
8.7
1,030
9.4
254
Ease of Setup
8.4
507
9.3
188
Ease of Admin
8.5
473
9.2
180
Quality of Support
8.8
938
9.3
242
Has the product been a good partner in doing business?
8.9
472
9.4
171
Product Direction (% positive)
8.9
995
9.7
232
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
8.5
204
|
Verified
8.9
32
8.2
202
|
Verified
8.5
28
9.1
274
|
Verified
8.6
32
8.6
251
|
Verified
9.2
34
Channels
7.9
117
|
Verified
8.3
27
8.9
250
|
Verified
9.1
34
7.7
92
|
Verified
7.1
23
7.6
82
|
Verified
7.3
20
7.8
91
|
Verified
8.0
23
Customers
8.6
225
|
Verified
8.5
27
8.4
203
|
Verified
8.4
29
8.1
242
|
Verified
8.3
30
8.7
241
|
Verified
8.8
32
8.5
245
|
Verified
9.0
31
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.9
316
|
Verified
Not enough data
8.2
310
|
Verified
Not enough data
8.2
289
|
Verified
Not enough data
8.7
305
|
Verified
Not enough data
Organization
8.0
266
|
Verified
Not enough data
8.0
270
|
Verified
Not enough data
8.3
277
|
Verified
Not enough data
Performance Analysis
7.8
242
|
Verified
Not enough data
8.0
262
|
Verified
Not enough data
Sales Analysis
7.5
216
|
Verified
Not enough data
7.7
222
|
Verified
Not enough data
Generative AI
7.5
88
Not enough data
7.6
86
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
8.2
281
9.1
135
8.3
269
8.9
131
8.5
304
8.7
112
8.1
274
8.9
118
8.0
229
8.9
97
Platform
8.9
310
8.9
108
8.4
292
9.0
122
8.4
276
9.0
123
8.1
282
8.6
118
7.9
241
8.7
90
8.4
262
8.7
95
8.2
287
9.2
127
Generative AI
7.7
85
8.3
29
7.7
83
8.3
28
Lead Monitoring
Not enough data
8.8
59
Not enough data
8.9
58
Not enough data
8.5
47
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
9.2
56
Not enough data
9.4
58
Not enough data
8.2
45
Not enough data
9.0
49
Analytics
Not enough data
8.1
48
Not enough data
8.2
53
Customization
Not enough data
8.8
52
Not enough data
9.0
58
Not enough data
8.4
58
Not enough data
9.0
56
Conversational Platform
8.6
168
Not enough data
8.4
118
Not enough data
8.7
129
Not enough data
8.6
93
Not enough data
Support Automation
Feature Not Available
Not enough data
8.4
148
Not enough data
8.8
139
Not enough data
8.5
93
Not enough data
Generative AI
8.0
32
Not enough data
7.8
32
Not enough data
Integrations
7.4
92
Not enough data
7.9
95
Not enough data
7.8
91
Not enough data
7.3
88
Not enough data
8.0
94
Not enough data
Branding & Customizatio
8.2
94
Not enough data
8.3
93
Not enough data
7.9
90
Not enough data
Automatic Rules & Configurations
8.4
95
Not enough data
8.2
90
Not enough data
8.1
93
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
7.8
12
Not enough data
7.8
12
Not enough data
8.1
12
Not enough data
Automation
8.2
11
Not enough data
8.3
13
Not enough data
8.3
12
Not enough data
Artificial Intelligence
7.7
13
Not enough data
8.2
13
Not enough data
8.3
14
Not enough data
Generative AI
7.7
31
Not enough data
7.9
30
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
83
Not enough data
7.7
81
Not enough data
7.3
81
Not enough data
Communication
9.2
542
|
Verified
Not enough data
8.5
538
|
Verified
Not enough data
7.8
323
|
Verified
Not enough data
8.6
414
|
Verified
Not enough data
7.9
189
Not enough data
Internal Use
8.4
461
|
Verified
Not enough data
8.7
471
|
Verified
Not enough data
8.5
472
|
Verified
Not enough data
8.2
409
|
Verified
Not enough data
8.3
372
|
Verified
Not enough data
8.1
402
|
Verified
Not enough data
Generative AI
7.4
20
Not enough data
Self-Service Experience
8.1
57
Not enough data
8.2
53
Not enough data
Feature Not Available
Not enough data
8.2
51
Not enough data
8.5
57
Not enough data
Self-Service Platform
8.6
57
Not enough data
8.7
60
Not enough data
8.2
59
Not enough data
8.5
58
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Interface Design
Not enough data
9.1
58
Not enough data
8.7
62
Not enough data
8.5
54
Not enough data
9.0
64
Data Control
Not enough data
8.8
41
Not enough data
8.6
48
Not enough data
8.8
50
Publishing
Not enough data
9.1
56
Not enough data
9.0
61
Not enough data
8.8
52
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Drift and Landbot are categorized as Conversational Marketing and Chatbots
Unique Categories
Drift is categorized as Business Scheduling, Conversational Support, AI Sales Assistant, Bot Platforms, Live Chat, Customer Self-Service, and Customer Service Automation
Landbot is categorized as No-Code Development Platforms, AI Agent Builders, Lead Capture, and AI Chatbots
Reviews
Reviewers' Company Size
Drift
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Landbot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
32.9%
Information Technology and Services
20.5%
Marketing and Advertising
7.2%
Financial Services
3.2%
Computer & Network Security
3.0%
Other
33.3%
Marketing and Advertising
15.6%
Financial Services
7.3%
Information Technology and Services
6.0%
Higher Education
4.3%
Internet
4.0%
Other
62.8%
Discussions
Do I have to completely remove all of my lead capture forms?
2 Comments
Official Response from Drift
Getting started with conversational marketing isn’t an “all or nothing” decision. Rather than ripping all the forms off their site, many companies start by...Read more
How do I measure the effectiveness of conversational marketing?
2 Comments
Official Response from Drift
You can measure your conversational marketing efforts just like you would measure any other marketing channel. Platforms like Drift give you dashboards that...Read more
What types of people are having conversations with businesses?
2 Comments
Official Response from Drift
When we analyzed the data from the 50,000+ businesses using Drift for conversational marketing, we found that people in key decision-making roles are often...Read more
is there a way to implement landbot via Google Tag Manager? Couldn't find a solution for now.
2 Comments
TV
The secure same site code is messing it up in the v3 embed code. They are working on it. Read more
Is it possible that landbot worked on instagram?
1 Comment
Official Response from Landbot
Hi there! While we can’t give you a specific date, Instagram is definitely on our radar. ;)Read more
When creating a user survey for our users, how can i assign weight for every question instead of asking rate from 1 to 10?
1 Comment
LL
to each block of questions you can assign a block of set variable with the variable @weight. each block will be added automatically. (don't forget to put...Read more
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