Landbot Reviews & Product Details

I was originally about to start with Intercom, but then I found Landbot – and I’m so glad I did.

Setting up the chat bubble was super intuitive, and everything just works. What really convinced me though: it’s a European company with servers in the EU, which makes GDPR compliance much easier for me as a small business owner.

The builder is user-friendly, the designs are modern, and support is responsive (shoutout to Raúl!). Landbot helps me guide my website visitors in a way that feels helpful, not pushy.

Highly recommend – especially for creatives or service providers in the EU who care about privacy. Review collected by and hosted on G2.com.

Everything was perfect... I'm really happy. Review collected by and hosted on G2.com.

I love that landbot takes something boring like a form and make it interactive and fun, I like that it's able to be branded to match other things. Review collected by and hosted on G2.com.

I think that sometimes it is a little time consuming to put the bot together, but well worth the time, one time investment buys so much ease for my customers so it is well worth it. Review collected by and hosted on G2.com.

The learning curve is fast. The graphical user interface is easy to understand and use. You can build complex decision trees with real interaction with users. The "Analyze" section allows you to review user interactions and adjust your tree (branches) and information. Review collected by and hosted on G2.com.

Using and integrating real AI into decision trees demand expertise which is normal. Hopefully, Landbot team is there to help. Review collected by and hosted on G2.com.

The conditional blocks, the formula ones, the Bricks, the yes/no button panel, and the ease of understanding how each block works Review collected by and hosted on G2.com.

The more blocks you add to the design, the more memory the page uses. When a bot is extensive, it becomes very complicated to continue developing it because the page becomes very slow Review collected by and hosted on G2.com.

Landbot’s intuitive interface makes creating a chatbot easy, even without technical skills. It offers a professional result with impressive customization options. Perfect for businesses, the tool streamlines customer communication and enhances user experience with minimal effort Review collected by and hosted on G2.com.

There’s really nothing to dislike. Even the free version is more than enough to create a professional-quality chatbot. It provides all the essential features, making it a great option without needing to upgrade for most use cases. Review collected by and hosted on G2.com.

It's easier than other platforms that I used before. It has more options, more connections, etc. Review collected by and hosted on G2.com.

Now I'm using the configuration part. The implementation, not now. Review collected by and hosted on G2.com.

My first time using it and it's super easy. It seems like everything forward like customer service will be great too. Landbot will be my main/default go-to tool for creating bots. I've never use a tool like this for hours. I was looking for a bot creator, stumble on Landbot and didn't search any further. Review collected by and hosted on G2.com.

Nothing yet. So far, so good. No struggling Review collected by and hosted on G2.com.

The first thing that stood out for me the most on landbot was their customer support. They are exceptionally quick with their responses, and on the first day that I had a problem at least 5 of their customer support team members reached out to me to assist. I even got a lengthy phone call within 12 hours of issuing a support request. They are very efficient, professional, and friendly. It is not often that these automation platforms are that well organized in their customer support area.

The integration features are exceptionally user-friendly as well, and compatible with many other automation platforms. Moreover, the implementation of your chatbot flows into WhatsApp is quick and easy if you know basic development (API keys may be the most complex piece of knowledge one would need to do this.) Otherwise, the platform is easy to use and welcoming to new developers. Review collected by and hosted on G2.com.

I'd even put it as one of the top chatbot development software panels for websites too, however, they lack professionalism in this area and their privacy features and data protection plans seem elusive and near non-existent when it comes to websites. For this reason, my frequency of use as a chatbot developer relies on the necessity of my clients. (If they want a WhatsApp chatbot, this platform is my go-to. If they want a website chatbot, however...) Review collected by and hosted on G2.com.

Landbot is the next thing on the market of the lead generation. I personally use it as landing pages for ads and when you know how to use it, it works perfectly and is really competitive compared to other tools. Even more than this, the staff itself and the support is really reactive. Review collected by and hosted on G2.com.

There's really nothing I don't like about Landbot, maybe you could say that the UI is sometimes slow and messy. But if we talk about the feature side, it lacks nothing. Review collected by and hosted on G2.com.

I love how Landbot simplifies chatbot creation with a no-code interface, making it accessible for anyone to build highly engaging and interactive bots. Review collected by and hosted on G2.com.

Sometimes the UI struggles and needs a refresh, but to be fair every single problem on the tool gets resolved pretty quickly. Even if you have a suggestion or a change to implement, the Landbot team is always open to new feedback. For example, I already sent them requests about a new feature, and they came back saying that they're already working on it. Review collected by and hosted on G2.com.