--- title: Knock Reviews meta_title: 'Knock Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 147 reviews by the users' company size, role or industry to find out how Knock works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 147 scale: '5' date_modified: '2026-08-04' parent_category: name: Development url: https://www.g2.com/categories/development --- # Knock Reviews **Vendor:** Knock **Category:** [Notification Infrastructure Software](https://www.g2.com/categories/notification-infrastructure) **Average Rating:** 4.6/5.0 **Total Reviews:** 147 ## About Knock Knock is infrastructure for sending product and customer messaging. Ship cross-channel product notifications and lifecycle messaging that drives engagement, growth, and retention. Knock has everything you need to power notifications for your product, including: - A powerful workflow engine to automate and manage your entire cross-channel motion, from in-product messaging to email and push notifications. - Branded, in-product messaging components, including embeddable inboxes, feeds, and lifecycle messages. - Broadcasts make it easy to send effective, one-time messages to custom audiences. - A dynamic template manager for consistent, personalized cross-channel messaging. - End-to-end observability and analytics to monitor platform health and engagement. - Notification preferences give users control of where and when they receive notifications to increase retention. - Powerful integrations with dozens of tools across email, SMS, push, and chat. ## Knock Pros & Cons **What users like:** - Users value Knock's **ease of use** , enabling smooth setup, intuitive UI, and seamless integration for all team members. (33 reviews) - Users find Knock's **streamlined notifications** invaluable, appreciating its seamless integration and excellent support for all systems. (30 reviews) - Users highlight the **easy setup** of Knock, allowing for quick integration and effective notification management. (26 reviews) - Users commend Knock's **excellent customer support** , highlighting its responsiveness and knowledge in resolving issues promptly. (24 reviews) - Users value the **easy integrations** of Knock, allowing seamless setup for notifications and workflows across platforms. (19 reviews) - Features (19 reviews) - Users highlight the **easy integration** of Knock, making it a developer-friendly choice with excellent support. (19 reviews) - Automation (18 reviews) - API Quality (17 reviews) - Helpful (16 reviews) **What users dislike:** - Users are frustrated by the **missing features** , including incomplete documentation and lack of support for popular frameworks. (15 reviews) - Users encounter **notification issues** with Knock, including confusion over updates and challenges with push notification implementation. (8 reviews) - Users find the **difficult setup** of Knock challenging, especially with UI reliance for configurations and templates management. (7 reviews) - Users feel the product lacks **insufficient features** , including better analytics, UI intuitiveness, and updated documentation. (7 reviews) - Users find the **complexity** of Knock's email creation and settings confusing, despite recent improvements in UI clarity. (6 reviews) - Users find the **complex processes** in Knock challenging, requiring significant learning to adjust workflows and templates. (6 reviews) - Users find **the lack of clarity** in Knock's data model and environment system challenging and counterproductive. (6 reviews) - Limitations (6 reviews) - API Integration Issues (5 reviews) - Users find the **difficult learning** curve challenging initially, with setup requiring significant trial and error before mastering the platform. (5 reviews) - [View Knock pricing details and edition comparison](https://www.g2.com/products/knock-knock/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+09%3A33%3A17+-0500&secure%5Bsession_id%5D=032cad24-b135-49f4-8cf2-3555048902a9&secure%5Btoken%5D=a327895ad17c646c96c4547649c2d2c5b9918a63380240b8d04f2041e964e4cf&format=llm_user) ## Knock Integrations - [ActiveCampaign Postmark](https://www.g2.com/products/activecampaign-postmark/reviews) - [Amazon Simple Email Service (Amazon SES)](https://www.g2.com/products/amazon-simple-email-service-amazon-ses/reviews) - [Bird](https://www.g2.com/products/bird/reviews) - [Census](https://www.g2.com/products/census/reviews) - [Expo](https://www.g2.com/products/expo-dev-expo/reviews) - [Firebase](https://www.g2.com/products/firebase/reviews) - [Freshpaint](https://www.g2.com/products/freshpaint/reviews) - [Hightouch](https://www.g2.com/products/hightouch/reviews) - [Jitsu](https://www.g2.com/products/jitsu/reviews) - [MailerSend](https://www.g2.com/products/mailersend/reviews) - [Mailgun](https://www.g2.com/products/mailgun/reviews) - [Mailjet](https://www.g2.com/products/mailjet/reviews) - [Mailtrap](https://www.g2.com/products/mailtrap/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - [New Relic](https://www.g2.com/products/new-relic/reviews) - [Polytomic](https://www.g2.com/products/polytomic/reviews) - [Postman](https://www.g2.com/products/postman/reviews) - [Resend](https://www.g2.com/products/resend/reviews) - [RudderStack](https://www.g2.com/products/rudderstack/reviews) - [Sinch](https://www.g2.com/products/sinch/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [SparkPost](https://www.g2.com/products/sparkpost/reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - [Twilio SendGrid Email API](https://www.g2.com/products/twilio-sendgrid-email-api/reviews) - [Vonage Communications APIs](https://www.g2.com/products/vonage-communications-apis/reviews) ## Knock Features **Additional Functionality** - Automated Responses - Chat/Messaging - Generative AI - Call Recording - Activity Dashboard - Sentiment Analysis - Communication Management - Real-Time Reporting - SMS Messaging - Interaction Tracking - Audio/Video Conferencing - Call Monitoring - Customizable Branding - Call Routing - Contact Management - Voice Mail - Multi-Language - Two-Way Audio & Video - Real-Time Updates - Chat Transcript - Reporting/Analytics - Live Chat - Caller ID - IVR - Real-Time Monitoring - SMS Marketing - File Sharing - Fax Management - API - AI Copilot - Chatbot - Mobile Access **Administration** - Template Creation - Preset Template Availability - Custom Unsubscribe - Email Segmentation - Detailed Server Logs - Notifications - Drip Campaigns - Customer Segmentation **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications - Customer Segmentation **Functionality** - Ease Of Integration - API Call Speed - Communication Varieties - Alerts/Notifications - Computer Telephony Integration **Messaging Channels** - SMS Messaging - Email **Consolidation - Notification Infrastructure** - Automation - API Integration - Template **Integrations** - Webhooks - Event Tracking API - Mail Send API - Spam Filter Testing - Activity Dashboard - Activity Tracking - A/B Testing **Analytics** - Campaign Performance - Audience Insights - Drip Campaigns **Support** - Documentation - Community Support - Professional Support **Administration** - Scheduling - Triggered Notifications - Segmentation - Integrations **Customization - Notification Infrastructure** - User Preference - Analytics - Drag and Drop **Platform** - Custom Tracking Domain - Multiple Domains - Dedicated IP - Documentation - Sender Reputation Management - Tracking & Reporting - Enterprise Scalability - Performance and Reliability - Workflow Management - List Management - Template Management - Email Management - Subscription Management - Click Tracking **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations - App Notifications - SMS Notifications - Web Notifications **Additional Functionality** - Third-Party Integrations - Customizable Branding - Email Monitoring - Generative AI - Mobile Access - WYSIWYG Editor - Real-Time Data - Unsubscribe Database - AI Copilot - Drag & Drop - Geolocation - Event Triggered Actions - Simple Mail Transfer Protocol (SMTP) - Contact Database - Campaign Analytics - SMS Messaging - Customizable Forms - Autoresponders - Email Marketing - Message Personalization - Reporting/Analytics - Dynamic Content - Customizable Fields - Campaign Scheduling - Email Distribution **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance - AI/Machine Learning **Additional Functionality** - Multi-Channel Marketing - API - Drag & Drop - Communication Management - Event Triggered Actions - Multi-Language - Reporting/Analytics - Template Management - Geotargeting - Customer Journey Mapping - Subscriber Management - Generative AI - Visual Workflow Management - Authentication - Conversion Tracking - Behavior Tracking - Engagement Tracking - Contact Management - AI Copilot - Campaign Management - Notification Editor - Workflow Automation ## Top Knock Alternatives - [Courier](https://www.g2.com/products/courier/reviews) - 4.5/5.0 (59 reviews) - [SuprSend](https://www.g2.com/products/suprsend/reviews) - 4.8/5.0 (127 reviews) - [OneSignal](https://www.g2.com/products/onesignal/reviews) - 4.7/5.0 (1,210 reviews)