G2 reviewers report that SuprSend excels in ease of use, with users highlighting its intuitive interface and seamless integration process. One user mentioned, "1. Ease of integration and implementation. 2. Great customer support," showcasing how it simplifies the onboarding experience.
Users say that Knock is particularly strong in customer service, with many praising the quick response times and helpfulness of the support team. A reviewer noted, "I'm able to reach out to them via Slack and get a response almost immediately from an actual human," which enhances the overall user experience.
According to verified reviews, SuprSend stands out for its notification orchestration capabilities, allowing teams to focus on their core tasks rather than managing infrastructure. One user shared, "SuprSend lets our team focus on making our autonomous tractors 'go vroom' instead of maintaining notification infrastructure."
Reviewers mention that Knock offers a user-friendly experience for both developers and non-developers, with features like MCPs and AI tooling that enable rapid development. A user remarked, "The product is really easy to use, optimizing both for developers and non-developers," which is a significant advantage for diverse teams.
G2 reviewers highlight that SuprSend has a higher overall satisfaction score, reflecting its strong performance in areas like template creation and customization. Users appreciate the flexibility, with one stating, "Powerful dev-first notification orchestration," indicating its robust capabilities.
Users report that while Knock has a solid feature set, it sometimes lags in performance metrics compared to SuprSend. Reviewers have noted challenges with campaign performance and audience insights, suggesting that SuprSend may provide a more reliable experience in these areas.
Pricing
Entry-Level Pricing
Knock
Developer
Free
For testing and evaluation, or small-scale deployments.
Can you share your pricing model? Is it user-based or notifications-based?
1 Comment
Official Response from SuprSend
Yes, we do have user-based pricing. You can check the custom pricing plan here: https://www.suprsend.com/pricing
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I want user based pricing for my inbox. Is it possible?
1 Comment
Official Response from SuprSend
Yes, we do have user-based pricing in our Custom plan. Based on the number of distinct users, pricing would be based. You can check it here:...Read more
Is batching supported in SuprSend?
1 Comment
Official Response from SuprSend
Yes, we do support batching and digests. You can setup the batching feature when you are setting your workflows. More details here:...Read more
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