Knock Features

Based on 78 Knock reviews. Process for administrator to create personalized email templates from scratch or incorporate and leverage existing templates.

Based on 66 Knock reviews. Quantity and quality of preset email templates for administrators to construct their own emails.

As reported in 53 Knock reviews. Able to customize the unsubscribe templates, handler, and tracking.

As reported in 54 Knock reviews. Able to segment transactional emails based on their purpose.

Detailed logs for tracking and debugging mail server activity. This feature was mentioned in 73 Knock reviews.

Alerts administrator whenever a pre-set event occurs. This feature was mentioned in 75 Knock reviews.

As reported in 36 Knock reviews. Ability to schedule push notifications at a specific date and time, or set an expiration for time-bound messages

Provides the ability to automate notifications based on user behavior This feature was mentioned in 43 Knock reviews.

As reported in 21 Knock reviews. Ability to segment audiences based on device type, location, demographics, customer behavior, etc.

Based on 36 Knock reviews. Ability to integrate with other software that stores customer data to generate reminders (i.e. CRM software)

Integrates webhooks into emails to signal email status (i.e. sent, bounced, opened, etc.) 64 reviewers of Knock have provided feedback on this feature.

As reported in 59 Knock reviews. API used to track the status of emails.

API used to send emails (e.g. Web API, SMTP API) 68 reviewers of Knock have provided feedback on this feature.

Based on 43 Knock reviews. Testing to ensure emails do not go to recipient's spam folder.

Based on 44 Knock reviews. Ability to define a custom domain from which emails are sent.

Able to send emails from multiple domains. 43 reviewers of Knock have provided feedback on this feature.

Ability to use a dedicated IP for deliverability. 41 reviewers of Knock have provided feedback on this feature.

Availability and quality of documentation for API, code library, implementation, and set up. This feature was mentioned in 73 Knock reviews.

As reported in 41 Knock reviews. Ability for the platform to manage individual domain reputations. That way, senders with good sending practices are not penalized based on the sending practices of others.

Based on 60 Knock reviews. Tracks emails sent and delivery rates and compiles them into standard reports.

Provides features and infrastructure to allow scaling for large organizations. This feature was mentioned in 54 Knock reviews.

Emails are consistently received and software performs reliably. This feature was mentioned in 71 Knock reviews.

Allow users to customize their messages. This feature was mentioned in 57 Knock reviews.

Based on 52 Knock reviews. Schedule push notifications to be delivered at a specific date and time, or set an expiration for time-bound messages

As reported in 35 Knock reviews. Retarget your messages based on previous user engagement.

As reported in 37 Knock reviews. Segment audience based on device type, location, demographics, customer behavior, etc.

Automate notifications based on user behavior This feature was mentioned in 58 Knock reviews.

Based on 33 Knock reviews. Track and report on performance metrics and conversions

Based on 37 Knock reviews. Report on audience demographics and engagement

Based on 32 Knock reviews. Test variations of a push notification on a portion of users and track conversions

As reported in 52 Knock reviews. Personalize messages with contextual data such as customer names or product recommendations

Enhance messages with images, emojis, animated gifs, or videos 45 reviewers of Knock have provided feedback on this feature.

Integrate with third-party marketing or e-commerce software This feature was mentioned in 51 Knock reviews.

Empowers developers to intuitively integrate cloud communications functionality for their applications.

Grants high speed API calls for fast communications.

Enables a wide variety of communication types such as SMS, voice, video, etc.

Provides clear, effective documentation for API integrations.

Provides public user forums for support questions and help.

Connects users with professional support teams to troubleshoot and finetune integrations.

Ability to send reminders via SMS messaging to a mobile device 28 reviewers of Knock have provided feedback on this feature.

Ability to send proactive notifications via email 45 reviewers of Knock have provided feedback on this feature.

As reported in 75 Knock reviews. Includes pre-built workflow and automation capabilities

As reported in 76 Knock reviews. Offers multichannel and multi product API integration

Features template Engine/ template repository 75 reviewers of Knock have provided feedback on this feature.

Allows users to set their own notification preferences 77 reviewers of Knock have provided feedback on this feature.

Measures notification performance with analytics and actionable insights 74 reviewers of Knock have provided feedback on this feature.

Users can use drag and drop filters to make adjustments as needed 74 reviewers of Knock have provided feedback on this feature.

Capability to perform complex tasks without constant human input

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting