Top 10 Keeping Alternatives & Competitors

Top 10 Alternatives to Keeping Recently Reviewed By G2 Community

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Hiver
By Hiver
4.6/5
(1,274)
Product Description
Hiver transforms your inbox (Gmail or Outlook) into a simple, powerful collaboration and customer support tool.
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Reviewers say compared to Keeping, Hiver is:
Slower to reach roi
Better at meeting requirements
Easier to set up
Categories in common with Keeping:
Help Desk
Shared Inbox

Drag
By DragApp.com
4.5/5
(261)
Product Description
Drag is the fastest and most cost-effective way to build team workflows within Gmail. It makes it easy to collaborate on emails, tasks, chat, notes and files on the place you spend your day - your inbox.
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Reviewers say compared to Keeping, Drag is:
Slower to reach roi
Better at support
Better at meeting requirements
Categories in common with Keeping:
Help Desk
Shared Inbox

Gmelius
By Gmelius SA
4.4/5
(776)
Product Description
Work together, everywhere! Gmelius offers a unique collaboration platform that integrates with the tools already used by your company. No need to migrate your data to a different solution or train your teams on how to use another application.
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Reviewers say compared to Keeping, Gmelius is:
Slower to reach roi
Categories in common with Keeping:
Help Desk
Shared Inbox
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Freshdesk
By Freshworks
4.4/5
(3,679)
Product Description
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
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Reviewers say compared to Keeping, Freshdesk is:
Slower to reach roi
Better at meeting requirements
Categories in common with Keeping:
Help Desk
Shared Inbox

Help Scout
By Help Scout
4.4/5
(423)
Product Description
Help Scout is a customer support platform growing businesses use to manage all their customer conversations in one place.
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Reviewers say compared to Keeping, Help Scout is:
Slower to reach roi
Easier to set up
More usable
Categories in common with Keeping:
Help Desk
Shared Inbox

HubSpot Service Hub
By HubSpot
4.4/5
(2,887)
Product Description
Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup.
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Reviewers say compared to Keeping, HubSpot Service Hub is:
Slower to reach roi
Categories in common with Keeping:
Help Desk
Shared Inbox

Missive
By Missive
4.6/5
(738)
Product Description
Missive is a team collaboration app for emails and chat, each email thread becomes a conversation and then invite colleagues, chat in this conversation and even live edit an email draft together.
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Reviewers say compared to Keeping, Missive is:
Better at meeting requirements
Better at support
Easier to do business with
Categories in common with Keeping:
Shared Inbox

Zendesk for Customer Service
By Zendesk
4.3/5
(6,694)
Product Description
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
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Reviewers say compared to Keeping, Zendesk for Customer Service is:
Slower to reach roi
Better at meeting requirements
Categories in common with Keeping:
Help Desk
Shared Inbox

Zoho Desk
By Zoho
4.4/5
(7,307)
Product Description
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
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Reviewers say compared to Keeping, Zoho Desk is:
Slower to reach roi
Better at meeting requirements
Categories in common with Keeping:
Help Desk

Sponsored
G2 Advertising
Get 2x conversion than Google Ads with G2 Advertising!
G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.
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