The main thing I like is that almost every item in Jama Connect has an associated URL, which makes it very easy to share any item through that URL, and for other users to refer back to that item. The second-best thing is that there is no practical limit to the number of stakeholders that can have read-only access to the requirements. The versioning of items is also very good, together with the establishment of baselines for the requirements, both to help with releases, and be able to easily compare between those baselines/releases. The Review Center, although it has not displaced the existing Jira-based review that already existed in our organization for established documents, we have used it successfully for new documents/requirements outside of the established process. Finally, you can tailor the existing item types and relationships, and create new ones, with standard types for requirements management and testing as part of the default set. Jama Connect is essentially a malleable database that we can use to solve our needs in requirements management, traceability, and compliance.

The user interface and overall ease of use make this tool an excellent product for getting new users fully trained and comfortable with it. In addition, the extensive level of customization and the ability to link items together make it an extremely useful and powerful tool for highly complex engineering projects. Finally, the support offered by the Jama team is exceptional.

I like that Jama Connect for Requirements Management is web-based, which means its performance is not dependent on my hardware, and the database is safely stored in the cloud instead of on my laptop. I appreciate that everyone receives updates automatically because everything is online, eliminating the need for manual pushing or committing changes. The customer service experience is something I really like—it is efficient and very helpful, providing assistance to a great level of detail. Additionally, I found the initial setup to be intuitive and I love the well-designed, user-friendly UI, especially with my previous experience with tools like Doors, Jira, and Cameo.