Jama Connect for Requirements Management Reviews & Product Details

Jama Connect® is a comprehensive requirements management solution designed to facilitate the entire product, software, and systems development lifecycle, from initial idea generation through to launch and subsequent iterations. This platform consolidates people and data in a single environment, enabling teams to effectively track requirements, decisions, and interrelationships at multiple levels. By providing enhanced visibility and actionable insights, Jama Connect empowers organizations to deliver high-quality, compliant, and market-driven products and software within established timelines and budgets. Targeted primarily at product and software development teams across various industries, Jama Connect addresses the complexities of managing requirements in a collaborative manner. Its design caters to multi-disciplinary teams that require seamless integration of diverse tools while maintaining a focus on quality and compliance. The platform is particularly beneficial for aligning stakeholders, identifying potential risks early in the development process, and visualizing the connections between regulations, requirements, and test cases. This holistic approach ensures that teams can navigate the intricacies of product and software development with greater efficiency and effectiveness. One of the standout features of Jama Connect is its unique capability for Live Traceability™, which allows for real-time updates across best-of-breed tools throughout the development lifecycle. This ensures that all team members are working from the most current version of requirements and related documents. The benefits of this real-time connectivity include accelerated time to market, reduced rework, minimized risk, and enhanced product quality. By eliminating the silos that often hinder collaboration, Jama Connect fosters a more integrated and responsive development environment. Additionally, Jama Connect streamlines compliance efforts by providing frameworks and templates that align with industry-specific standards and best practices. This feature not only reduces the manual workload associated with compliance but also accelerates the overall development process. The platform’s multi-tenant architecture supports scalability, accommodating projects with up to 10 million items while ensuring rapid performance, with global user response times averaging under three seconds. Customer success is a core commitment of Jama Software, and the company offers a unique Success Program that includes ongoing engagement from in-house consultants. This dedication to customer support distinguishes Jama Connect in the requirements management space, ensuring that organizations can continuously monitor their progress and achieve their development goals effectively. With its robust features and commitment to user success, Jama Connect serves as a vital tool for teams looking to enhance their development processes and deliver exceptional products.

Product Website

Seller

Jama Software

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Jama Connect for Requirements Management Community

Languages Supported

English

Product Description

Jama Connect is a product development platform for requirements, test and risk management. Companies developing complex products, systems and software, can define, align and execute on what they need to build, reducing lengthy cycle times, effort spent on proving compliance and wasteful rework. Ensure success with a solution trusted for ease-of-use, flexibility and adoption-oriented services and support.

Overview by

Fani Yaneva

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

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Buyer’s Guide: Selecting a Requirements Management and Traceability Solution

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Chris A.

Lead Systems Engineer

Small-Business (50 or fewer emp.)

5/22/2025

"A User Centric tool for Requirements Management"

4/5

What do you like best about Jama Connect for Requirements Management?

Compared to other tools (my main experience is with DOORS 9.3), Jama Connect provides a vastly superior interface that is far more welcoming and easier to use in comparison. Conducting reviews and approving items is all done within the tool, so the entire history, the engagement and the results are all stored together. Review collected by and hosted on G2.com.

What do you dislike about Jama Connect for Requirements Management?

Getting data out of Jama into formats such as a Word Document or Excel Spreadsheet, is supported out of the box, but customising the output to get it how you like using Word Templates is still extremely difficult and unintuitive. The next option is to use Velocity Reports, which is superior in getting it how you want, but is another level of complexity entirely. Review collected by and hosted on G2.com.

What problems is Jama Connect for Requirements Management solving and how is that benefiting you?

JFD is using Jama Connect to be the single source of truth for our latest project. We are trying to use Jama to record all the standard requirements traceability, planning for verification and validation and evidence of which all within the tool. We need to address the culture and processes to take advantage of systems engineering and how requirements management is a benefit, we've got all team members accounts for Jama so that they have easy access to all of their requirements. Review collected by and hosted on G2.com.

Response from Marketing Team of Jama Connect for Requirements Management

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Thank you for taking the time to share your detailed feedback about Jama Connect on G2! We're thrilled to hear that you found our interface easy to use and welcoming, especially in comparison to DOORS 9.3. It’s great to know that the ability to conduct reviews and approvals within the tool has been beneficial for you and your team.

We also truly appreciate your honest feedback regarding the customization challenges with exporting data. We have best practices for exports and customized templates as part of our success program that often meet the needs of many of our clients. We’d be happy to connect you with your Customer Service Manager to explore these options further and help address your specific requirements.

Thank you again for your thoughtful review and for choosing Jama Connect as the single source of truth for your project. We’re here to support you and your team every step of the way!

Verified User in Oil & Energy

Enterprise (> 1000 emp.)

8/5/2025

"Jama review by a DSO employee"

4.5/5

What do you like best about Jama Connect for Requirements Management?

A valuable aspect of Jama is in its inherent traceability capabilities and its wide modularity. One can completely customise their item types and dictate the desired (and optional) traceability between those custom item types. Moreover, the automatic versioning of requirements and the ability to have enduring comments on requirements helps with a project/product that has been in a live environment for a number of years. This way, the exact meaning of requirements through its varying versions can always be validated. Although the layout of Jama takes some time to get accustomed to, the menus are very intuitive and it is usually clear how one should navigate the environments. We have not had the opportunity to integrate our Jama set with other often-used tooling in the industry, but the fact that Jama offers such integration capabilities is very useful for an organisation such as ours Review collected by and hosted on G2.com.

What do you dislike about Jama Connect for Requirements Management?

There are so minor complexities that one could bump into whilst trying to organise the Jama environment to your own needs and desires in spite of its modularity. These can be circumvented through different design choices, but could initially hamper creativity. For example, a requirement can only be attributed to one Release, whilst it was our wish to let it come back in several Releases as part of different requirements packages. Moreover, the lacking of a visual 'family tree-esque' traceability overview can make the structure a bit more difficult in larger projects Review collected by and hosted on G2.com.

What problems is Jama Connect for Requirements Management solving and how is that benefiting you?

Jama helps us by providing a platform to properly record and subsequently manage requirements of the business of our organisation and then translate those in technical requirements. The benefit of doing this process in a tool such as Jama is immensely valuable to retain insight into the previously captured information Review collected by and hosted on G2.com.

Response from Marketing Team of Jama Connect for Requirements Management

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Thank you for your thoughtful review of Jama Connect! We’re delighted to hear that you value the platform’s traceability capabilities, modularity, and customizability. It’s also great to know that features like automatic versioning and enduring comments have been beneficial for managing long-term projects. We’re glad the intuitive menus have made navigation clear, and we’re thrilled to hear that the potential for integration is useful for your organization.

We appreciate your feedback about the complexities in organizing the environment, the limitation of associating requirements to multiple releases, and the lack of a visual traceability overview. Your observations are incredibly valuable to us as we continue to improve the platform. To help you optimize your experience, we encourage you to explore our Help Guide at www.jamasoftware.com, engage in discussions in our User Community at community.jamasoftware.com, or reach out to our Support Team for additional guidance.

Thank you once again for your detailed review and for choosing Jama Connect to manage and translate your business requirements. If there’s anything further we can assist with, please don’t hesitate to reach out. We’re here to help!

Verified User in Medical Devices

Mid-Market (51-1000 emp.)

7/24/2025

"Review of JAMA Connect"

4/5

What do you like best about Jama Connect for Requirements Management?

JAMA Connect provides a platform where the source of the truth of the project can be captured and detailed. The best part of it is probably the Trace View area which can show 1:1 direct traceability issues across a snapshot of one of the requirement holding areas such as User Needs to Engineering requirements.

It is very easy to write a requirement and the templates are especially useful to create a consistent context and format. For User Needs and User mapping this is especially useful. Very easy to implement changes and cascade to the team.

Very strong customer support and engagement from JAMA. If we have an issue we know it will be listened to and we will get response in a quick time-frame.

We are now frequently using JAMA consistently and is allowing easy integration of requirements into our engineering R&D Practice. Review collected by and hosted on G2.com.

What do you dislike about Jama Connect for Requirements Management?

One downside to JAMA Connect in it's present form is the lack of overall visibility of the end-to-end User Need to validation journey. It would be great for the full coverage explorer of traceability to be easily interacted with dynamically. The customisation to add '' Show Relationships in Tree' should really be there already to allow the user to start at the inputs and lead all the way through. We had a 'DTM' template created but it doesn't really pick up Validation or verification plans/ reports very effectively.

Test Plans and Verification feels a bit buried in the software and it is not intuitively obvious to get to. Similarly, creating a validation plan or protocol to then be pulled through in a template is similarity quite difficult to do.

The editing of templates is quite difficult and it would be better if there was a customisation tool to allow the creation of a template without having to rely on the creation of velocity reports which take months to develop. It is not an efficient process of doing this. A simple tweak to a template takes a lot of effort and this should not be the case.

The Review process could be much improved as the workflows currently allow approval of rejected items in a review. If the entirety of a module is sent for a review with varying Transition States then there should be a smarter workflow or more customisation of a workflow. I have had many reviews with comments that go through and rejected items have been approved. I then have to remember what was rejected and make a manual note to then go back and change them from approved to rework. The up-revision of a new review completely wipes all previous approval but it would be ideal if something previously approved is flagged differently in the review.

In general there feels only one of doing things on JAMA and I think there could be more optimisation or tabs and customisation to allow better ease of use. Review collected by and hosted on G2.com.

Response from Marketing Team of Jama Connect for Requirements Management

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Thank you for taking the time to leave such detailed feedback on Jama Connect! We’re thrilled to hear that you value the platform’s trace view functionality, templates, and ease of implementing changes. It’s fantastic to know that Jama Connect has become an integral part of your engineering R&D practice, and we’re especially glad that our customer support team has been there to assist you when needed.

We appreciate your feedback about end-to-end visibility, template editing, test plans, and the review process. Your insights are incredibly valuable as we continue refining the platform to better serve our users. To assist with these areas, we encourage you to explore our Help Guide at www.jamasoftware.com, join discussions in our User Community at community.jamasoftware.com, or reach out to our Support Team directly for personalized guidance. Our team is always happy to help address challenges and provide tips to optimize your experience.

Thank you once again for your thoughtful review and for choosing Jama Connect to enhance your requirements management process. If there’s anything more we can do to assist, please don’t hesitate to reach out. We’re here to help!

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

11/4/2021

"Great tool for requirement managment"

5/5

What do you like best about Jama Connect for Requirements Management?

1. Flexible Item Configuration and Customization

Jama Connect offers a highly flexible configuration environment that enables users to tailor item types, workflows, and attributes to their specific project or organizational needs. This adaptability ensures that teams across various industries can align the platform with internal processes, compliance requirements, and traceability standards. The system supports both simple and complex customizations, making it suitable for agile, waterfall, or hybrid methodologies.

Key Strengths:

- Custom item types and fields for modeling unique data structures.

- Configurable workflows and statuses for each item type.

- User role and permission settings that allow secure, role-based access.

2. Robust End-to-End Traceability

One of Jama Connect’s standout features is its robust traceability model. The platform supports linking between all key artifacts—from requirements and tests to risks and validations—enabling full visibility across the product lifecycle.

Benefits:

- Easy creation and visualization of trace relationships using the Trace View and Trace Matrix.

- Identification of gaps, risks, and dependencies early in the process.

- Enhanced support for compliance audits and impact analysis.

3. Review Center Functionality

The Review Center provides a streamlined and collaborative space for conducting formal and informal reviews. It enables stakeholders to efficiently comment on, approve, or reject items under review while maintaining a comprehensive audit trail.

Key Capabilities:

- Launch and manage structured review cycles.

- Monitor reviewer participation and feedback progress through visual statistics.

- Approve or request changes with clear version control and resolution tracking.

This review mechanism improves stakeholder engagement, reduces review time, and ensures that critical feedback is captured and acted upon efficiently. Review collected by and hosted on G2.com.

What do you dislike about Jama Connect for Requirements Management?

1. Limited Reuse of Multiple Item Types from Baselines and Filters

Jama Connect imposes restrictions on reusing multiple item types at once—either from baselines or filtered lists. While it is possible to reuse multiple items of the same type, there is no functionality that supports bulk reuse across different item types in a single operation.

Key Challenges:

- Users cannot select and reuse a combination of different item types (e.g., requirements, risks, and test cases) in one action.

- Bulk reuse is only supported when all selected items are of the same type.

- This limitation is particularly problematic when reusing sections of a project or product definition that span several types of artifacts.

- Filters also do not allow bulk reuse across item types, further complicating cross-project modularity.

2. Fragmented Item View Configuration

The process of configuring item views is unintuitive and lacks flexibility when working across different views or contexts.

Specific Drawbacks:

- New item creation does not prompt or guide users to configure the view layout.

- Users must manually remember and apply their preferred field layout each time.

- It is not possible to apply a consistent configuration across all views—requiring redundant setup for each view separately.

3. No Option to Copy Dashboards

Jama Connect does not currently support duplicating or copying dashboard configurations between users, teams, or projects.

Impact:

- Rebuilding dashboards from scratch for each new project wastes time.

- Reduces standardization of views and reporting across teams.

- Limits the scalability of workspace templates and best-practice reuse. Review collected by and hosted on G2.com.

Recommendations to others considering Jama Connect for Requirements Management:

Be careful with adding a new data field to the item. Too many data fields can slow down the process. Review collected by and hosted on G2.com.

What problems is Jama Connect for Requirements Management solving and how is that benefiting you?

1. Aligning All Participants on a Single Page

Challenge: In complex projects with cross-functional teams and multiple stakeholders, ensuring that everyone is working from the same source of truth can be difficult.

How Jama Helps:

- Provides a centralized platform where all stakeholders—product managers, engineers, testers, and external partners—can collaborate in real time.

- Supports structured reviews and approvals, ensuring feedback is captured, aligned, and traceable.

- Role-based permissions ensure the right people see the right content at the right time.

2. Ensuring End-to-End Traceability

Challenge: Projects often suffer from a lack of visibility into how requirements evolve into design, test cases, and final deliverables—especially under regulatory or safety-critical contexts.

How Jama Helps:

- Offers complete traceability across all artifacts—from requirements and risks to test cases and defects.

- Enables impact analysis to assess the ripple effects of changes.

- Supports compliance with industry standards through clear linkage and trace paths.

3. Measuring Progress of Product Development

Challenge: Teams need clear visibility into development progress to identify delays, dependencies, and areas of risk early.

How Jama Helps:

- Dashboards and reports provide real-time insights into project status, item completion, test coverage, and reviews.

- Enables metrics-driven decision-making based on up-to-date information.

- Visual indicators help stakeholders track review cycles, approval states, and trace gaps.

4. Consolidating All Information in One Place

Challenge: Fragmented tools and disconnected documents make it difficult to maintain consistency and control over project data.

How Jama Helps:

- Centralizes all product-related information—including requirements, decisions, comments, and documents—into one structured system.

- Reduces version control issues and eliminates information silos.

- Facilitates faster onboarding of new team members by having a single source of truth.

5. Receiving Fast Feedback from Clients

Challenge: Slow or unclear communication with clients can lead to rework, delays, and missed expectations.

How Jama Helps:

- Review Center allows clients and external stakeholders to review and comment on requirements in a structured and traceable way.

- Speeds up feedback cycles with clear visibility into review status and participation.

- Helps validate requirements early and often, reducing the risk of building the wrong product. Review collected by and hosted on G2.com.

Response from Decoteau Wilkerson of Jama Connect for Requirements Management

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Thank you for taking the time to share this wonderful review! We are happy to hear that Jama has benefitted your team!

Regarding your filter Trace View note, you should be able to see the results of your filtered results via Trace View without seeing the other items from your Project Tree.

We'd be happy to look at this with you more closely. Please don’t hesitate to reach out to Jama's Support team - support.jamasoftware.com - or our Jama Community - community.jamasoftware.com !

Verified User in Automotive

Enterprise (> 1000 emp.)

7/31/2025

"Evolving Requirements Management into a Structured Tool that Facilitates Daily Operations"

4/5

What do you like best about Jama Connect for Requirements Management?

jama is a versatile tool designed to support the creation, maintenance, and review of requirements in day-to-day operations. It streamlines the process of connecting requirements and enables effective traceability. Additionally, jama can be customised by adding specific attributes to meet your unique needs.

The tool is user-friendly and straightforward to operate. Most individuals quickly gain confidence in its use. Review collected by and hosted on G2.com.

What do you dislike about Jama Connect for Requirements Management?

The traceability dashboard could be enhanced by incorporating clear coverage metrics, both in percentages and absolute numbers, based on the defined relationships between item types. Established tools such as ReqTracer and Reqtify offer visual dashboards that display the status of traceability. Implementing a similar solution would be beneficial. Review collected by and hosted on G2.com.

What problems is Jama Connect for Requirements Management solving and how is that benefiting you?

Jama enables management of multiple projects and connects them to extend traceability between projects. Requirements can be inherited, making it easier to manage product variants. Additionally, all projects in Jama can follow the same process, supporting collaboration across teams and projects. Review collected by and hosted on G2.com.

Response from Marketing Team of Jama Connect for Requirements Management

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Thank you for your thoughtful review of Jama Connect! We’re delighted to hear that you appreciate the platform’s versatility, effective traceability, and customization options. It’s exciting to know that Jama Connect’s user-friendly design has also helped your team quickly gain confidence in navigating its features. Hearing that the tool supports your ability to manage multiple projects, connect them for extended traceability across variants, and maintain a unified process across teams is incredibly encouraging.

We also appreciate your feedback about enhancing the traceability dashboard with clear coverage metrics and visual dashboards. Your suggestions are valuable and help guide our ongoing efforts to improve the platform.

Thank you for sharing your experience and for trusting Jama Connect to support your requirements management needs. If there’s anything more we can do to assist, please don’t hesitate to reach out. We’re here to ensure you get the most out of the platform!

Verified User in Automotive

Enterprise (> 1000 emp.)

7/24/2025

"I love using Jama"

4.5/5

What do you like best about Jama Connect for Requirements Management?

The user interface is great. You can very easily find requirements and the traceability feature is very powerful and easy to understand.

Jama is highly customizable. I love how you can create unique item types and within each item type you can specify which fields you want to include. Review collected by and hosted on G2.com.

What do you dislike about Jama Connect for Requirements Management?

Jama Reviews are a little clunky and buggy, and lack a lot of features I would like to see.

There is certainly a learning curve to Jama and it took some time to come up to speed.

I think the search feature leaves a lot to be desired. For example, text within a comment on an item does not show up in search results. Review collected by and hosted on G2.com.

Response from Marketing Team of Jama Connect for Requirements Management

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Thank you for your wonderful review! We’re thrilled to hear that you love using Jama Connect and appreciate the intuitive user interface, powerful traceability, and high level of customizability. It’s great to know these features are making a difference in your work, especially on complex systems involving many teams and stakeholders.

We understand your concerns about Jama Reviews, the learning curve, and the search feature. To help overcome these challenges, we offer a variety of resources, including our Help Guide, the Jama Connect 101 video series, a dedicated Support Team, and our vibrant online User Community (https://community.jamasoftware.com/), where you can find tips and best practices.

We’re proud that Jama Connect serves as the single source of truth for your requirements and facilitates a clear approval process, helping your complex projects run smoothly. Thank you again for your detailed feedback, and if there’s anything more we can do to support you, please don’t hesitate to reach out!

Verified User in Medical Devices

Enterprise (> 1000 emp.)

7/11/2025

"Jama Connect for medical devices"

5/5

What do you like best about Jama Connect for Requirements Management?

Jama Connect is highly and easily customizable. Each item can be customized to the specific needs. Jama Connect helps to create and maintain the documentation for products in regulated environments, like medical devices, from design input to design output. It ensures full traceability between Requirements on different levels, to Risk Management and Mitigations, down to V&V results to fulfill regulatory requirements. Jama Connect allows to define specific traceability rules and is able to analyze the impact of changes to downstream items.

Collaboration is also a big plus in Jama Connect. With the integrated Review Center, it is easy and intuitive to gather feedback in an early stage already, and also to collect approvals for releasing the content. This helps to eliminate the need of having long and exhausting review meetings.

Finalized content can be exported in pre-installed, but also into customized reports/documents.

Jama Connect can integrate with a variety of 3rd party systems like Jira, to also achieve traceability across other platforms and tools.

The support of Jama Connect is fast and can solve issues in a very short time. Review collected by and hosted on G2.com.

What do you dislike about Jama Connect for Requirements Management?

When using Jama Connect on a self-hosted server, the installation, administration and maintenance might be tricky. But Jama Connect offers reliable and secure Cloud environments, so that you don't have to deal with it. Review collected by and hosted on G2.com.

What problems is Jama Connect for Requirements Management solving and how is that benefiting you?

When working in highly regulated environments like the medical business, there are strict requirements on the documentation through the complete product lifecycle. Jama Connect helps to fulfill these requirements during development, but also for design changes after the release. With Jama Connect, we are able to easily create all the required documents for the registration of our products all around the world. Review collected by and hosted on G2.com.

Response from Marketing Team of Jama Connect for Requirements Management

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Thank you for sharing such thoughtful feedback about Jama Connect! We're thrilled to hear how our platform is helping you create and maintain documentation in regulated environments like medical devices. It’s fantastic to see that features like customization, traceability, and the Review Center are driving value for your team, particularly in streamlining collaboration and approvals.

We’re also glad to know you’ve had a positive experience with our fast and reliable support team. Your mention of seamless integrations with third-party tools like Jira highlights an important advantage we continuously strive to provide.

We also appreciate your note about challenges with maintaining a self-hosted server. Jama Connect originally began as a self-hosted product, and we remain fully committed to supporting organizations with this deployment. Our support team is always here to assist with setup, maintenance, or any questions to ensure you’re successful. It sounds like you’re already aware of our cloud option, but if there’s anything further we can do to assist with your self-hosted needs, please don’t hesitate to reach out.

Thank you once again for trusting Jama Connect to support your work in regulated environments. We're here to help if you have any additional feedback or questions!

Grace S.

Operations Engineer

Enterprise (> 1000 emp.)

7/22/2025

"Useful for Stakeholder and Design Review Documentation"

4/5

What do you like best about Jama Connect for Requirements Management?

My favorite component of Jama is its trace capabilities; I get a great deal of use out of both the Project Relationship Diagram and the item- or folder-level Trace View. Review collected by and hosted on G2.com.

What do you dislike about Jama Connect for Requirements Management?

I don't like that certain features of Jama, such as the Connect Advisor, aren't available with the base package. Review collected by and hosted on G2.com.

What problems is Jama Connect for Requirements Management solving and how is that benefiting you?

Our stakeholders require reports of certain project components, so storing the project data in Jama allows us to make live changes to individual items instead of sifting through hundreds of pages just to make a few simple edits. This provides for a simplified and dynamic process when managing data. Review collected by and hosted on G2.com.

Response from Marketing Team of Jama Connect for Requirements Management

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Thank you for your thoughtful review! We’re delighted to hear that you find value in the trace capabilities of Jama Connect, especially with tools like the Project Relationship Diagram and item- or folder-level Trace View. Knowing that these features support your work so effectively is incredibly rewarding for our team.

We also understand your concerns about features not being included in the base package. Your feedback is invaluable in helping us evaluate our offerings.

It’s great to hear that Jama Connect is helping streamline the reporting process for your stakeholders, making dynamic updates and simplified data management possible. We’re thrilled the platform is supporting you in such meaningful ways.

Thank you for sharing your experience! If there’s anything we can assist with, feel free to reach out; we’re always here to help.

Harold M.

R&D Engineering Manager

Mid-Market (51-1000 emp.)

7/10/2025

"Jama provides the end-to-end traceability that is expected in the Healthcare industry"

5/5

What do you like best about Jama Connect for Requirements Management?

Jama Connect is very user friendly and intuitive compared to another requirements management tool I've used in the past. Review collected by and hosted on G2.com.

What do you dislike about Jama Connect for Requirements Management?

Templates require custom programming with Velocity or Mail Merge. Review collected by and hosted on G2.com.

What problems is Jama Connect for Requirements Management solving and how is that benefiting you?

Jama is solving a problem that has plagued my organization for some time and that is traceability (and linkage) between requirements documentation and risk management documentation. With Jama now implemented, it is informing users when they have missing links, suspect links or gaps where links are expected. It provides feedback to the user that changes that they are making, although may be very simple, are impacting other documents that they may not have realized. Review collected by and hosted on G2.com.

Response from Marketing Team of Jama Connect for Requirements Management

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Hi Harold! Thank you so much for taking the time to share your feedback about Jama Connect on G2! We’re thrilled to hear that our platform's end-to-end traceability capabilities are helping meet the high standards of the healthcare industry, and that you find the tool intuitive and user-friendly compared to others you’ve used. This kind of feedback reaffirms our mission to make requirements management as streamlined and efficient as possible for our users.

We also appreciate your insight regarding templates requiring custom programming. We understand that flexibility in design is important, and while Velocity and Mail Merge options provide advanced customization, we’re always looking for ways to enhance usability. Your feedback is incredibly valuable and will be shared with our product team as we continue to improve this area.

It’s great to hear that Jama Connect is solving long-standing challenges around traceability in your organization, from linking requirements to risk management documentation to identifying missing or suspect links. Knowing that these features are helping you proactively manage changes and avoid gaps is exactly why we do what we do.

Thank you once again for your thoughtful review and your trust in Jama Connect. If there’s anything we can do to further support you, or if you would like to share additional suggestions, please don’t hesitate to reach out. We're here to help!

Vipin P.

lead functional analyst

Small-Business (50 or fewer emp.)

8/4/2025

"feature rich product for requirements management."

4/5

What do you like best about Jama Connect for Requirements Management?

Jama is easy to access from anywhere, it does not need any additional software to be installed.

has very powerful features for documentation and traceability, great visualization and tons of existing template types to suit the specific project needs.

multiple users can work simultaneously; this is great for large organizations. Review collected by and hosted on G2.com.

What do you dislike about Jama Connect for Requirements Management?

exporting to word using a specific template a bit of a hassle, need some expertise in velocity to do this.

otherwise, the word template is the best bet. however, some additional documentation should fix this issue, I think.

for test runs feature, it might be a good option to enable relationships to test cases. Review collected by and hosted on G2.com.

Response from Marketing Team of Jama Connect for Requirements Management

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Thank you for taking the time to share your feedback about Jama Connect! We’re delighted to hear that you appreciate the platform’s accessibility, powerful features for documentation and traceability, great visualization, and the variety of templates available to suit different project needs. It’s also wonderful to know that the simultaneous multi-user collaboration has been valuable to your organization.

We appreciate your comments regarding exporting to Word using specific templates and the test runs feature. Your feedback is incredibly valuable, and we’re always exploring ways to improve the user experience. To assist with these areas, we recommend checking out the helpful resources in our Help Guide at www.jamasoftware.com or connecting with our Support Team for personalized guidance. We’d be happy to provide tips to make the exporting process easier and discuss your ideas around enabling relationships to test cases.

Thank you once again for your review and for choosing Jama Connect to support your requirements management and automation needs. If there’s anything more we can do to assist, please don’t hesitate to reach out. We’re here to help!