--- title: Ingrid Reviews meta_title: 'Ingrid Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Ingrid works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 4 scale: '5' date_modified: '2026-09-22' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics ---

Ingrid Reviews & Product Details

Ingrid Delivery Experience Platform helps retailers optimize delivery, streamline returns, and drive results across conversion, loyalty, and shipping revenue. From product discovery to potential return, consumer-facing to back office, Ingrid is the only market solution to cover the end-to-end customer journey. With over 200 million orders processed and 250+ leading retailers on board — including Paul Smith, ME+EM, GANT, Nudie Jeans, Nordic Nest, Apoteket, Samsøe Samsøe, and NA-KD — Ingrid powers seamless delivery experiences in 170+ markets worldwide.

Seller

Discussions

Ingrid Community

Languages Supported

Belarusian, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Croatian, Hungarian, Icelandic, Italian, Japanese, Georgian, Korean, Latvian, Lithuanian, Macedonian, Dutch, Norwegian, Polish, Portuguese, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified)

Overview by

Jennifer Roach

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NT

Niklas T.

Mid-Market (51-1000 emp.)

12/11/2023

"Flexibel platform"

4.5/5

What do you like best about Ingrid?

The ease of adding carriers and carrier options. Competent and flexibel platform. Review collected by and hosted on G2.com.

What do you dislike about Ingrid?

Lack features for automatic dynamic labels based on carrier information (eg. fossil free) Review collected by and hosted on G2.com.

What problems is Ingrid solving and how is that benefiting you?

- Providing, to the customer, more exact delivery information in the checkout. So the customer gets more correct information on when to expect delivery of their order.

- The possibility to add more carriers and services. So the customer can pick a choice that suits them.

Which leads to increased conversion. Review collected by and hosted on G2.com.

CA

Christoffer A.

Head of logistic development

Enterprise (> 1000 emp.)

12/4/2023

"Company that excels in customer insight"

4/5

What do you like best about Ingrid?

Check-out experience, modular, UX friendly and roadmap to develop the experience. Good A/B test module and metrics to evaluate. Review collected by and hosted on G2.com.

What do you dislike about Ingrid?

Configuration and integration can be complex when you started as one of the first customers. Updating the product to be adapted to our business processes. Review collected by and hosted on G2.com.

LL

Lucas L.

Small-Business (50 or fewer emp.)

11/3/2023

Business partner of the seller or seller's competitor, not included in G2 scores.

"Ingrid"

5/5

What do you like best about Ingrid?

It's easy to work with and it's easy to set up.

Everything has always worked super smooth. Review collected by and hosted on G2.com.

What do you dislike about Ingrid?

For the moments there's nothing I dislike with Ingrid Review collected by and hosted on G2.com.

PL

Philip H. L.

Operations and Logistics

Small-Business (50 or fewer emp.)

7/5/2022

"Ingrid - Centra integration"

4/5

What do you like best about Ingrid?

Works well together. Simple to set up new transportation alternatives. Review collected by and hosted on G2.com.

What do you dislike about Ingrid?

Ingrid sometimes uses long time to facilitate the integration to the transporter/payment provider. Review collected by and hosted on G2.com.

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Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

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Categories on G2

E-Commerce Personalization Shipping Last Mile Delivery

Returns Management Multicarrier Parcel Management Solutions

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