--- title: Ingrid Reviews meta\_title: 'Ingrid Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Ingrid works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 4 scale: '5' date\_modified: '2026-06-22' parent\_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics ---

# Ingrid Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by Ingrid but has limited features.  
  
Are you part of the Ingrid team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile!

Ingrid Delivery Experience Platform helps retailers optimize delivery, streamline returns, and drive results across conversion, loyalty, and shipping revenue. From product discovery to potential return, consumer-facing to back office, Ingrid is the only market solution to cover the end-to-end customer journey. With over 200 million orders processed and 250+ leading retailers on board — including Paul Smith, ME+EM, GANT, Nudie Jeans, Nordic Nest, Apoteket, Samsøe Samsøe, and NA-KD — Ingrid powers seamless delivery experiences in 170+ markets worldwide.

* * *

Seller
 [Ingrid](https://www.g2.com/sellers/ingrid)
Discussions
 [Ingrid Community](https://www.g2.com/products/ingrid/discuss)
Languages Supported
 

Belarusian, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Croatian, Hungarian, Icelandic, Italian, Japanese, Georgian, Korean, Latvian, Lithuanian, Macedonian, Dutch, Norwegian, Polish, Portuguese, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified)

Overview by
 Jennifer Roach

Show More

## Top-Rated Alternatives

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NT

Niklas T.

Mid-Market (51-1000 emp.)

12/11/2023

"Flexibel platform"

4.5/5

What do you like best about Ingrid?

The ease of adding carriers and carrier options. Competent and flexibel platform. Review collected by and hosted on G2.com.

What do you dislike about Ingrid?

Lack features for automatic dynamic labels based on carrier information (eg. fossil free) Review collected by and hosted on G2.com.

What problems is Ingrid solving and how is that benefiting you?

- Providing, to the customer, more exact delivery information in the checkout. So the customer gets more correct information on when to expect delivery of their order.

- The possibility to add more carriers and services. So the customer can pick a choice that suits them.

Which leads to increased conversion. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic Review from User Profile

  

CA

Christoffer A.

Head of logistic development

Enterprise (\> 1000 emp.)

12/4/2023

"Company that excells in customer insight"

4/5

What do you like best about Ingrid?

Check-out experience, modular, UX friendly and roadmap to develope the experience. Good A/B test module and metrics to evaluate. Review collected by and hosted on G2.com.

What do you dislike about Ingrid?

Configuration and integration can be comlex when you started as one of the first customers. Updating the product to be adopted to our business processes. Review collected by and hosted on G2.com.

What problems is Ingrid solving and how is that benefiting you?

Up our convertion, track our orders and keep customer up to date in last-mile delivery. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

  

 ![Lucas L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lucas L.")
LL

Lucas L.

Small-Business (50 or fewer emp.)

11/3/2023

Business partner of the seller or seller's competitor, not included in G2 scores.

"Ingrid"

5/5

What do you like best about Ingrid?

It's easy to work with and it's easy to set up.

Everything has always worked super smooth. Review collected by and hosted on G2.com.

What do you dislike about Ingrid?

For the moments there's nothing i dislike with ingrid Review collected by and hosted on G2.com.

What problems is Ingrid solving and how is that benefiting you?

Easy for the customer to use the tracking.

It get's us less tickets to our customer support.

Also gives us the option to handle mutliple delivery methods. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

  

PL

Philip H. L.

Operations and Logistics

Small-Business (50 or fewer emp.)

7/5/2022

"Ingrid - Centra integration"

4/5

What do you like best about Ingrid?

Works well together. Simple to set up new transportation alternatives. Review collected by and hosted on G2.com.

What do you dislike about Ingrid?

Ingrid sometimes uses long time to facilitate the integration to the transporter/payment provider. Review collected by and hosted on G2.com.

What problems is Ingrid solving and how is that benefiting you?

Nice check-out widget Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

### There are not enough reviews of Ingrid for G2 to provide buying insight. Below are some alternatives with more reviews:

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[Show More](#)

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/ingrid/pricing)

##### Categories on G2

[E-Commerce Personalization](https://www.g2.com/categories/e-commerce-personalization)[Shipping](https://www.g2.com/categories/shipping)[Last Mile Delivery](https://www.g2.com/categories/last-mile-delivery)

[Returns Management](https://www.g2.com/categories/returns-management)[Multicarrier Parcel Management Solutions](https://www.g2.com/categories/multicarrier-parcel-management-solutions)

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