--- title: Ingrid Reviews meta_title: 'Ingrid Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Ingrid works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 4 scale: '5' date_modified: '2026-06-22' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # Ingrid Reviews **Vendor:** Ingrid **Category:** [Last Mile Delivery Software](https://www.g2.com/categories/last-mile-delivery) **Average Rating:** 4.2/5.0 **Total Reviews:** 4 ## About Ingrid Ingrid Delivery Experience Platform helps retailers optimize delivery, streamline returns, and drive results across conversion, loyalty, and shipping revenue. From product discovery to potential return, consumer-facing to back office, Ingrid is the only market solution to cover the end-to-end customer journey. With over 200 million orders processed and 250+ leading retailers on board — including Paul Smith, ME+EM, GANT, Nudie Jeans, Nordic Nest, Apoteket, Samsøe Samsøe, and NA-KD — Ingrid powers seamless delivery experiences in 170+ markets worldwide. ## Ingrid Reviews ### 1. Company that excells in customer insight **Rating:** 4.0/5.0 stars **Reviewed by:** Christoffer A. | Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2023 **What do you like best about Ingrid?** Check-out experience, modular, UX friendly and roadmap to develope the experience. Good A/B test module and metrics to evaluate. **What do you dislike about Ingrid?** Configuration and integration can be comlex when you started as one of the first customers. Updating the product to be adopted to our business processes. **What problems is Ingrid solving and how is that benefiting you?** Up our convertion, track our orders and keep customer up to date in last-mile delivery. ### 2. Ingrid - Centra integration **Rating:** 4.0/5.0 stars **Reviewed by:** Philip H. L. | Operations and Logistics, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2022 **What do you like best about Ingrid?** Works well together. Simple to set up new transportation alternatives. **What do you dislike about Ingrid?** Ingrid sometimes uses long time to facilitate the integration to the transporter/payment provider. **What problems is Ingrid solving and how is that benefiting you?** Nice check-out widget - [View Ingrid pricing details and edition comparison](https://www.g2.com/products/ingrid/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+12%3A07%3A43+-0500&secure%5Bsession_id%5D=7f0b9dea-5472-4e4c-953c-815ed844f219&secure%5Btoken%5D=1fb53fb2cef221c0298bf8b58161fc1d7bd08d2d903855baae5229366fa96ec9&format=llm_user) ## Ingrid Features **Management - Multicarrier Parcel Management Solutions** - Third-Party Integration - Multicarrier Parcel Management Solutions - Label Printing - Multicarrier Parcel Management Solutions - Multiple Carriers - Multicarrier Parcel Management Solutions - Customer Information Database - Multicarrier Parcel Management Solutions - Flexible Billing - Multicarrier Parcel Management Solutions - Shipping Management - Multicarrier Parcel Management Solutions **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Labels** - Label Printing - Return labels - Bar codes - Shipping Labels **Dispatching** - Route optimization - Auto dispatch - Order management **Integrations** - E-Commerce - WMS - Accounting Integration - OMS **Templates** - Library - Customization - Optimization **Order management** - Shipment Tracking - Third-Party Integrations - Manage orders - Order Status - Shipping Services Integration - Package Tracking - Status Tracking - Delivery Tracking **Customer portal** - Status updates - Real-time driver tracking - Customer communication - Customer feedback - Delivery customization **Tracking** - Shipping - Inventory - Freight Shipping - Air Shipping - Ground Shipping **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Carrier and rate management** - Quick rate comparison - Vendor availability - Flat rate services - Auditing & Claim Filing Services **Driver tools** - Delivery rescheduling - Proof of delivery - Onboarding - Adaptive deliveries **Transactions** - Exchange - Approvals - Refund - Credit **Additional Functionality** - Driver Management - AI Copilot - Reporting/Analytics - Resource Management - Quality Control - Warrant Tracking - Generative AI - Alerts/Notifications - Refund Management - Order Tracking - Vendor Management - Inventory Management - Traceability - Barcoding/RFID - Route Optimization - Self Service Portal - Customer Portal - Payment Processing - Shipping Management - Repair Management - API - Field Reporting - Label Printing - Supply Chain Management - Warehouse Management - Asset Tracking - Refund Opportunity Identification **Multichannel** - Web - Email - Mobile **Inventory management** - Low stock alerts - Automated inventory orders - Assign suppliers **Reports** - Delivery metrics - Heat maps - Driver rating **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Reports** - Shipment reports - Inventory reports - Unshipped products **Additional Functionality** - AI Copilot - Shipping Optimization - Cost Recovery - Refund Opportunity Identification - Third Party Management - Generative AI - Automated Claim Filing - Package Analytics - Audit Management - Exceptions Management - Predictive Analytics - Carrier Invoice Auditing - Data Import/Export - Alerts/Notifications - Supplier Management - Container Shipping - Reporting/Analytics - Ground Shipping - Quotes/Estimates - Invoice Management - Import/Export Management - Activity Dashboard - Bills of Lading - Customizable Branding - Accounting - EDI - Returns Management - Parcel Shipping - Air Shipping - Customer Database - Claims Management - Discount Management - Transportation Management - Shipping Management - Shipment Price Calculation - Barcode/Ticket Scanning - Warehouse Management - Order Management - Real-Time Updates - API - Purchase Order Management - Inventory Management - Freight Shipping - Search/Filter - Ocean Shipping - eCommerce Management - Multi-Location - Workflow Automation **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance ## Top Ingrid Alternatives - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,243 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,481 reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - 4.8/5.0 (1,398 reviews)