Ideagen EHS Reviews & Product Details

Demo of software showed it could have been strong with achieving ISO certification and had good incident reporting tools. Review collected by and hosted on G2.com.

The company support was terrible, engaging with their team, we were left frustrated by poor communication, a lack of accountability, and zero interest in customer feedback. Review collected by and hosted on G2.com.

I love the detail that Ideagen EHS is able to provide in its safety workflows which fit industry standards. What I respect most about the way it ensures consistency across safety inspections and compliance processes. That also makes incident logging much simpler, as there are structured templates to make sure nothing crucial is missed. It’s been implemented with our training system so that staff are always updated with the latest procedures and has made adherence to safety protocols way more efficient. Review collected by and hosted on G2.com.

Until now, a key issue has been that Ideagen EHS often doesn’t facilitate custom workflows, which can be restricting when requirements are outside of the usual compliance box. It has on occasion broken down into extra manual work bridging the gaps. We have not had extensive documentation to troubleshoot, and that has caused minor issues to carry on for longer than we want them to. These challenges have also forced us to develop some processes less strung up and have increased our workload at specific periods. Review collected by and hosted on G2.com.

Regarding Ideagen EHS, one of the things that strike me most is that it enables one to effectively keep everyone organized in terms of tracking of safety incidents and compliance records. Usefull for making sure everything related to health and safety is kept in one place and it’s great for audits and verifying regulatory checks. One thing they also do is have their built in task management which makes it easy to assign things to team members so I never forget anything important. Review collected by and hosted on G2.com.

Ideagen EHS does a great job of organizing data, but its notification system is a bit stuck. It offers limited customization on what will trigger alerts sometimes so it doesn’t provide the right information at the right time. It has presented some challenges in resoncing to safety events at the speed and in the manner that is required. It could really add some flexibility to how we handle safety incidents if we had more flexible notification options. Review collected by and hosted on G2.com.

I like that Ideagen EHS can handle so much work in terms of environmental, health, and safety. It helps us manage risk and stay on top of regulations from incident tracking through compliance management. It’s super easy to track everything with the well organized reporting features. Plus, it integrates with the other tools we use, enabling us to work better across various systems without having to manually enter data. Review collected by and hosted on G2.com.

In spite of the impressive features of Ideagen EHS, the setup is quite complicated at first. The system has to be customized to tune to our specific needs and the interface isn’t always the best for new users. Menus can contain some well hidden options, making it feel cumbersome to navigate. And then, of course, those cost may not be worth it for smaller companies or teams that don’t need all of the software features. Review collected by and hosted on G2.com.

A very flexible and cost-effective software solution for a wide range of businesses Review collected by and hosted on G2.com.

Not much. I have used it for 12 years, and it just gets better and better with each new release. Review collected by and hosted on G2.com.

It has so many wonderful features to assist in our everyday activities. Audits, engagement walks, etc. Our CSM is awesome! Review collected by and hosted on G2.com.

Ticket submission is tedious and can take a while for someone to respond. Usually, I have moved on because no one has contacted me yet. Also, even though you send a very detail ticket, usually the person who responds asks for more details, but you pretty much included everything. Review collected by and hosted on G2.com.

We have been operational on the Lucidity platform for over 18 months.

The initial customer support was very responsive and we found the implementation process to be pretty seamless.

The Inform module has proved particularly useful across the business, allowing us to capture a wide range of data requirements from end users on a daily basis.

API access to raw data has also enabled us to directly integrate daily records into our wider business reporting suites Review collected by and hosted on G2.com.

Data recall speed can be an issue when following hyperlinks/accessing the app Review collected by and hosted on G2.com.

Ideagen EHS is probably the best thing about real time data and incident management. Incidents can be easily tracked and safety conditions can be easily monitored across different locations, real time, in an easy format. Data sharing with our tools is incredibly easy through the integration, improving our ability to respond quickly when issues arise. We have already experienced major improvements to our overall team efficiency and ability to respond to safety concerns. Review collected by and hosted on G2.com.

The downfall of Ideagen EHS is that it is not easy to configure custom workflows. The system is very capable, but very time and effort intensive to tailor to our specific needs. It also works fine with other platforms but syncing problems are sometimes there that are making things slow. These are just minor inconveniences that interrupt the workflow if we have to make our reports or data up to date quickly. Review collected by and hosted on G2.com.

I like most about Ideagen EHS is its very advanced risk management functionality. It allows us to assess risks in a complete way helping us to maintain the workplace safe. The transparency coupled with compliance is delivered by the audit trails, which make logs of all activities. In addition, we are able to quickly view basic key performance metrics through customizable dashboards, informing the direction of our efforts to ensure we meet strong safety standards. Review collected by and hosted on G2.com.

The reporting in Ideagen EHS is pretty limiting, I’ve found. It gives me useful reports however they are not aligned exactly according to what we need so we end up to have to export the data and do extra analysis somewhere else. They could also slightly improve their search capabilities, where it is not as quick or intuitive to find the specific entries which can slightly affect our response time when we need to respond to an urgent task or something like that. Review collected by and hosted on G2.com.

Ideagen EHS is a smooth tool to hook up across various departments to boost safety and compliance tracking. Everything including incident reporting and audits are simplified, and they have some good data analytics themselves, but they’re even more powerful when integrated with some sort of back end tool like Power BI. The mobile app is another highlight as it allows our team to report issues, and take them as they come, whether we’re at home or not. Review collected by and hosted on G2.com.

The downside of Ideagen EHS is how complex the system can be when first implementing the system. It’s very customizable, but takes a lot of work to get set up and the learning curve isn’t that great for new users. The user interface recipe is functional, however it isn’t very intuitive which can slow adoption into the team. Additionally, some of the secondary reporting functions aren't exactly as flexible as we would like them to be, meaning that in order to pull specific data, it actually takes a little extra work. Review collected by and hosted on G2.com.