# Ideagen EHS Reviews **Vendor:** Ideagen **Category:** [Environmental Health and Safety Software](https://www.g2.com/categories/environmental-health-and-safety) **Average Rating:** 4.0/5.0 **Total Reviews:** 130 ## About Ideagen EHS Ideagen EHS is an AI-powered Environmental Health and Safety (EHS) software solution designed to provide manufacturing, construction, aerospace and energy companies with real-time visibility into risk and safety metrics across their entire workforce. This comprehensive solution leverages embedded AI to minimize errors, enhance compliance, and deliver predictive insights that help organizations reduce workplace risks and ensure regulatory compliance. 🛠️ Core Features AI-Driven Safety Intelligence: Embedded AI technology that minimizes errors and enhances compliance across operations AI-enabled risk classification and automated action plan creation with predictive analytics Real-time EHS data analysis with AI-driven insights for proactive risk management Comprehensive Safety Management: Incident management and reporting with automated workflows and real-time notifications Risk assessment and mitigation tools with AI-driven insights for proactive risk management Safety inspections and audits streamlined through automated alerts and audit trails Behavioral-based safety tracking and management of change processes Compliance & Regulatory Management: Compliance tracking and regulatory reporting for OSHA, ISO 14001, ISO 45001, and EPA standards Audit management with comprehensive tracking and corrective action management Environmental compliance adherence to GADSL, RoHS, IARC, REACH regulations with automated regulatory submissions Sustainability tracking with KPI monitoring and environmental performance analysis Health & Training Management: Training management and competency management with digital learning pathways Occupational health management with centralized industrial hygiene records Contractor management including prequalification and performance tracking Chemical and hazardous materials management with centralized Safety Data Sheet (SDS) tracking Analytics & Integration: Data analytics and reporting with advanced dashboards and AI-driven insights Integration with ERP, QMS and other business systems via open APIs Mobile accessibility through native mobile applications with offline capabilities EHS automation for streamlined processes and workflow optimization 🌟 Key Benefits Prevents costly claims and reputational damage through AI-powered predictive analytics Enhances compliance accuracy with embedded AI that minimizes human errors Enables real-time visibility for EHS teams and leadership through advanced dashboards Streamlines operational efficiency by automating audits, inspections, and reporting workflows Improves safety culture with mobile-forward design and user-friendly interfaces 💡 Differentiators AI-First Innovation: Embedded AI technology as core platform capability, not an add-on feature Predictive safety analytics that prevent incidents before they occur Mobile-Forward Design: No-code customization enabling rapid deployment and user adoption Voice-to-text capabilities and QR code integration for seamless data collection Offline functionality ensuring continuous operations in any environment ⚙️ Ideal For EHS Managers and Compliance Officers across all industries with safety responsibilities Organizations of all sizes - from small enterprises to large corporations Multi-site enterprises requiring consistent safety management across locations Companies with stringent regulatory requirements regardless of industry vertical ## Ideagen EHS Pros & Cons **What users like:** - Users appreciate the **proactive alerts and reminders** of Ideagen EHS, enhancing incident tracking and compliance management. (18 reviews) - Users find Ideagen EHS to be **extremely easy to use** , streamlining compliance and enhancing teamwork efficiently. (15 reviews) - Users value the **effective tracking capabilities** of Ideagen EHS, enhancing incident management and ensuring safety compliance. (15 reviews) - Users value the **smooth data tracking** of Ideagen EHS, enhancing safety and compliance across departments effortlessly. (14 reviews) - Users commend the **excellent customer support** of Ideagen EHS, highlighting quick responses and knowledgeable assistance. (11 reviews) - Problem Solving (10 reviews) - Users value the **exceptional reporting capabilities** of Ideagen EHS, enhancing compliance and risk management efficiency. (10 reviews) - Users value the **user-friendly interface and exceptional reporting** of Ideagen EHS, enhancing compliance and risk management processes. (8 reviews) - Ease of Implementation (8 reviews) - Efficiency Improvement (7 reviews) **What users dislike:** - Users find the **complex workflow setup** of Ideagen EHS cumbersome, requiring extensive time and effort to customize. (12 reviews) - Users face **limited customization** in Ideagen EHS, leading to extra manual work and less efficient reporting processes. (12 reviews) - Users find Ideagen EHS to be **not user-friendly** , with complicated setup and navigation issues causing frustration and inefficiency. (10 reviews) - Users find the **learning curve challenging** with Ideagen EHS, requiring significant training for effective use and adoption. (7 reviews) - Users report **limited functionality** in Ideagen EHS, experiencing complexities and challenges with customization and support. (7 reviews) - Users express frustration over **poor customer support** , experiencing delays and unresolved issues with Ideagen EHS's functionality. (7 reviews) - Users find the product has **limited features** , hindering transition to mobile and resolving system issues efficiently. (6 reviews) - Users find the **difficult learning curve** of Ideagen EHS to hinder effective use and coordination among team members. (5 reviews) - Inadequate Reporting (5 reviews) - Slow Performance (5 reviews) ## Ideagen EHS Reviews ### 1. Adaptable and Integrated, But Clunky Navigation Needs Work **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Ideagen EHS?** I find Ideagen EHS to be a great all-in-one solution covering incident and hazard reporting, on-site logs, inductions, and training. It's easily adaptable to my needs, and I can create forms as new requirements arise. I also appreciate the dashboard for putting out information and statistics. **What do you dislike about Ideagen EHS?** It is a bit clunky and can be difficult to navigate through. We have a lot of issues with forms remaining in progress as mandatory fields are not always clearly marked. **What problems is Ideagen EHS solving and how is that benefiting you?** Ideagen EHS covers incident and hazard reporting, onsite logs, inductions, and training. ### 2. Too Many Clicks and Harder Navigation in the New Ideagen **Rating:** 0.5/5.0 stars **Reviewed by:** Jacalyn h. | Business Suport Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Ideagen EHS?** Competency Module works well for our business **What do you dislike about Ideagen EHS?** Our team have been extremely critical of the new Ideagen and have asked us to review alternative systems. It is not as easy to navigate as previous Lucidity and too many clicks to get to the same point as previous. **What problems is Ideagen EHS solving and how is that benefiting you?** It is now not benefiting our busines and has become a hinderance ### 3. User-Friendly Interface, Helpful Support, and Smooth Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Colm H. | Quality Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Ideagen EHS?** It is very user friendly. The interface is easy to navigate and is pleasant. The customer support team that i have dealt with have always been very helpful and answered every question i had promptly and in a detailed manner. Integrating over from our previous form was simple and efficient. **What do you dislike about Ideagen EHS?** There is no major drawbacks that i have found so far. **What problems is Ideagen EHS solving and how is that benefiting you?** We now have all our required documentation required in one simple place. Each of our employees have their own login which can be accessed at any time. **Official Response from Maria Aksiantsiuk:** > Show more12:52Thank you for this wonderful feedback, Colm! It's great to hear that you're finding the interface easy to navigate and that our support team has been prompt and thorough in answering your questions. It's fantastic to know that the transition from your previous solution went smoothly - and having all your documentation centralised with individual employee access is exactly what we aim to deliver. We look forward to continuing to support you! Kind regards, The Ideagen Team ### 4. Very Helpful for Accident Investigations and Building a Strong EHS Culture **Rating:** 5.0/5.0 stars **Reviewed by:** Tirupati E. | Senior Manager- EHS, Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Ideagen EHS?** Its very helpful while doing accident investigation and reporting observations, and near misses to create good EHS culture. **What do you dislike about Ideagen EHS?** Currently we did not identify any issue in upcoming expected AI like future in this tool **What problems is Ideagen EHS solving and how is that benefiting you?** Reporting observation on time and action plan email communication its good reminder to action plan executer. **Official Response from Maria Aksiantsiuk:** > Thank you for this great feedback, Tirupati! It's wonderful to hear that Ideagen EHS is supporting your accident investigations and helping build a strong EHS culture through timely observation and near miss reporting. The automated action plan reminders are a feature we're really proud of - it's great to know they're keeping your team on track with follow-through. We're continuously evolving the product, so watch this space for what's coming next! Kind regards, The Ideagen Team ### 5. G2 review for HSE product. **Rating:** 5.0/5.0 stars **Reviewed by:** Mayuresh M. | Corporate Fire Safety and Industrial Hygiene Lead, Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Ideagen EHS?** Incident management is mostly used by the company, and this works great in terms of gathering and exporting the data across the sites. **What do you dislike about Ideagen EHS?** The customer ideas shall be prioritized and modify the system accordingly. **What problems is Ideagen EHS solving and how is that benefiting you?** Incident management is mostly used by the company, and this works great in terms of gathering and exporting the data across the sites. **Official Response from Maria Aksiantsiuk:** > Thank you for the great feedback, Mayuresh! It's fantastic to hear that Incident Management functionality is delivering real value across your sites, particularly for data gathering and exports. Your point about customer ideas shaping product development is well noted - we do have feedback and enhancement request processes in place. Please mention any specific improvements to your account manager, who can submit these on your behalf to help influence the product roadmap. Kind regards, The Ideagen Team ### 6. Solid System **Rating:** 4.0/5.0 stars **Reviewed by:** Caleb N. | EHS Specialist/Data Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2021 **What do you like best about Ideagen EHS?** From an end user perspective, the system isn't very complicated. It's pretty straightforward and user friendly **What do you dislike about Ideagen EHS?** From a system admin perspective, I wish there was a little more of the aforementioned ease of use baked into the backend of the system. Things like "back and forth" between settings. For example, I can push a new calendar item from a corp level, but I can't recall it. The same applies to the BBS module and work areas or behaviors. Or if you transfer calendar ownership, it's corresponding task doesn't change **Recommendations to others considering Ideagen EHS:** Make sure you have a clear understanding of where you want to go and don't try to cram what you used to do into this system. Be willing to update processes **What problems is Ideagen EHS solving and how is that benefiting you?** Simply put, helping us reimagine our system so we can get better data in, so we can get better data out. **Official Response from Maria Aksiantsiuk:** > Thank you for updating your review, Caleb! We appreciate your continued feedback. It's great to hear that end users find the system straightforward and user-friendly. Your admin-side observations about backend functionality are valuable. Your account manager can walk you through recent enhancements and discuss any workflow challenges you're still experiencing with calendar management, BBS modules, or task ownership syncing. Kind regards, The Ideagen Team ### 7. Ideagen EHS: Safety and Hygiene at its Best **Rating:** 5.0/5.0 stars **Reviewed by:** Arturo A. **Reviewed Date:** January 14, 2026 **What do you like best about Ideagen EHS?** I like that they are always attentive to any problems that may arise in safety and hygiene. Additionally, I value the tools for sharing, recording, listening, understanding, and writing messages. These features seem important to me. **What do you dislike about Ideagen EHS?** Well, the way they handle fire extinguishers can be improved and they can also improve a bit on the data. **What problems is Ideagen EHS solving and how is that benefiting you?** I use Ideagen EHS to improve safety and hygiene. It is always attentive to any problems that may arise in these areas, ensuring that everything necessary is in place to implement appropriate measures. **Official Response from Maria Aksiantsiuk:** > Thank you for the positive feedback, Arturo! We're glad Ideagen EHS is supporting your safety and hygiene efforts. We'd love to better understand your comment about fire extinguisher handling - as an EHS software solution, we'd want to make sure you're getting the most out of the relevant features available. Please do reach out to your account manager who can help clarify what's possible and note any gaps for the product team. Kind regards, The Ideagen Team ### 8. Slow, Hard-to-Navigate Reporting Holds It Back **Rating:** 2.5/5.0 stars **Reviewed by:** Allison Lorraine S. | Marketing Data Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Ideagen EHS?** Front end entry and ease of dashboard customization. **What do you dislike about Ideagen EHS?** Reporting platform is difficult to navigate and slow. **What problems is Ideagen EHS solving and how is that benefiting you?** Tracking incidents and audit observations. ### 9. Digital transformation Journey with Ideagen **Rating:** 5.0/5.0 stars **Reviewed by:** Praveen K. | Lead Business Excellence, Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Ideagen EHS?** The Gate Pass management feature is easily the best part. It turns a slow, paper-based task into a fast and simple digital process. ​The multi-level approval system is fantastic. It ensures the right people can review and approve requests quickly, which has greatly improved our site security and efficiency. Everything is tracked in one place, making it easy to manage. **What do you dislike about Ideagen EHS?** Nothing as such. Implemention to go live and day to day operations very smooth **What problems is Ideagen EHS solving and how is that benefiting you?** The Gate Pass feature is excellent. Its multi-level approval system makes managing site access fast and simple, which has greatly improved our security and operational efficiency. **Official Response from Maria Aksiantsiuk:** > Thank you for this wonderful feedback, Praveen! It's fantastic to hear that the Gate Pass management feature has transformed your process from paper-based to digital and that the multi-level approval system is improving both site security and efficiency. We're particularly pleased that your implementation went smoothly and day-to-day operations are running well. Having everything tracked in one place really does make a difference! Kind regards, The Ideagen Team ### 10. Ideagen team helps in every way possible. **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer S. | Corporate Manager Safety & Health, Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Ideagen EHS?** The bi-weekly discussions with Caren Sifontes have been extremely helpful and allows me to maintain a relationship with our software vendor. She is so knowledgeable about all aspects of our account, the program and what additional things we should and can be doing with the software. **What do you dislike about Ideagen EHS?** Ease of integration and functionality issues. Some areas are super easy to use and other areas, not so much. I need up to date user training. **What problems is Ideagen EHS solving and how is that benefiting you?** Incident Management. Helping us track our corrective actions. We have other modules but are not using them to the best of our ability. **Official Response from Maria Aksiantsiuk:** > Thank you for this wonderful feedback, Jennifer! It's fantastic to hear that your bi-weekly discussions with Caren Sifontes have been so valuable and that she's helping you maximize the software. We're constantly updating our training materials - check out the Ideagen Community portal for the latest resources. Caren can also discuss the specific functionality areas you'd like to improve and keep you updated on solution enhancements as we continuously improve Ideagen EHS. Kind regards, The Ideagen Team ### 11. Perfect if you are looking for an overall poor experience **Rating:** 0.5/5.0 stars **Reviewed by:** Cathy W. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2025 **What do you like best about Ideagen EHS?** I am sure there are upsides, and I truly would love to have something positive to say. I think if you are a growing organisation the plus for Lucidity would be that it appears that the subscription is not based on the number of users, rather just modules applied. It seems you can capture quite an amount of data. **What do you dislike about Ideagen EHS?** If you are looking for a very poor customer service then Ideagen is your go to. The communication has been abhorrent, and my team and I feel that we are not being listened to. We are just a small, but growing, company and it feels like we are just the unimportant, irrelevant little folk. My team and I have had significantly better customer service with much lower annual cost software companies. **What problems is Ideagen EHS solving and how is that benefiting you?** Ideagen Lucidity is currently creating me problems. If you count angst as a benefit, then Ideagen Lucidity is successful. **Official Response from Maria Aksiantsiuk:** > Thank you for sharing this feedback, Cathy. We're sorry your experience didn't reflect the standard we strive for - feeling unheard is never acceptable, regardless of the size of your organisation. We hope things have improved significantly since your review. If there are any outstanding concerns, please don't hesitate to reach out to your account manager or contact our support team at https://help.ideagen.com/hc/en-gb/p/support - we'd welcome the opportunity to make sure you're in a better place. Kind regards, The Ideagen Team ### 12. The Best App for Plant Condition and Metrics Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Muralidhar R. | Executive Safety, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Ideagen EHS?** This is the Best Application for Tracking all kind of Condition or Metrics in the plant. **What do you dislike about Ideagen EHS?** No i dont have any observations or Dislike in the APP **What problems is Ideagen EHS solving and how is that benefiting you?** It helps us in regular Day to day activity and Mitigating the Safety Activities which inclucdes HARP SUSA and QMS **Official Response from Maria Aksiantsiuk:** > Thank you for this fantastic feedback, Muralidhar! It's great to hear that Ideagen EHS is supporting your day-to-day safety activities and helping you track plant conditions and metrics effectively. We're delighted the solution is making a real difference across your HARP, SUSA, and QMS activities! Kind regards, The Ideagen Team ### 13. Ideagen Customer Success support is fantastic **Rating:** 4.5/5.0 stars **Reviewed by:** Renata P. | HSEQ Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Ideagen EHS?** Ideagen Customer Success support. Michelle Simmons' and Ben Niiler's knowledge and goodwill delight any client. She always seeks solutions to our problems and ideas. **What do you dislike about Ideagen EHS?** In Root Causes - Incident module - the level 1 Root cause appears only in the drop down list, not in the incident report. And the audit module is not friendly, it could be more simple **What problems is Ideagen EHS solving and how is that benefiting you?** The reports are good and help us to evaluate our trends. ### 14. Inconsistent And Unreliable When Used As Overall Solution. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Ideagen EHS?** The actual analytics tool(currently hosted by IBM Cognos) is powerful with a lot of great information. Additionally, the incident management module allows for a lot of customization that makes it easier to better define and report on incidents for locations. **What do you dislike about Ideagen EHS?** The entire learning management module. Have been with the system for just under a year and it has never once functioned as promised. Constant issues and open tickets and weeks or months to get anything fixed...and that's if they even try. Our favorite part is the entire lack of ownership (because they didn't build it, they farmed it out and bought it after the fact). They have yet to fix anything in the approved contractual time and issues have been nonstop since go live. No joke 85% of all issues, complaints and ongoing problems come from learners about this module and has been so bad it has killed engagement and usage for many locations. Customer support likes to point fingers, take forever to provide actual resolution(if it exists) or straight up tell us that how it was designed(Poorly, in many cases) with zero further discussion because they can't or won't fix it. **What problems is Ideagen EHS solving and how is that benefiting you?** Ideagen centralizes and houses our Incidents, Audits and Chemical management while also trying to house and be our calendars and learning management. It allows for powerful analytics across multiple locations and centralizes everything for sites, regions and execs so we can see at a glance what is happening all over the country. Had we just relied on them for this aspect, it would have been fine. However, we also went with the learning management module which should not be housed and centralized with these other functional modules. Currently it has standardized our incident reporting and management with a shared chemical management library which our users appreciate, even though there is a bit of a steep learning curve at first. **Official Response from Maria Aksiantsiuk:** > Thank you for taking the time to share this detailed feedback. We're glad to hear that the analytics tool, incident management, and chemical management modules are delivering real value across your locations. We're sorry the learning management module didn't meet expectations - this feedback has been taken seriously and acted upon. We hope that as your experience with the broader solution continues, it better reflects the value you're seeing across your other modules. If there's anything your account manager can help with to support your ongoing use of Ideagen EHS, please don't hesitate to reach out. Kind regards, The Ideagen Team ### 15. G2 survey **Rating:** 5.0/5.0 stars **Reviewed by:** Chandra shaker S. | EHS Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Ideagen EHS?** Having great experience while using system and tracking metrics **What do you dislike about Ideagen EHS?** we don't have anything to dislike the ideagen software **What problems is Ideagen EHS solving and how is that benefiting you?** Tracking metrics, safety metrics (incident management system), audit management **Official Response from Maria Aksiantsiuk:** > Thank you for the great feedback, Chandra! It's wonderful to hear that tracking metrics, incident management, and audit management are all working well for you. We're glad Ideagen EHS is delivering a great experience across your EHS operations! Kind regards, The Ideagen Team ### 16. System is very easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Jolene M. | EHS Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Ideagen EHS?** The system is very easy to use, it has many different modules to choose from. Its nice that you can choose as little or as much as you want to use. Implementation went very smoothly, and the customer support during and after implementation is very good. The help desk and our customer success manager is very helpful and always three when we need something. **What do you dislike about Ideagen EHS?** They system needs some updates, especially on the dashboards. **What problems is Ideagen EHS solving and how is that benefiting you?** We started out with spreadsheet and hand written documents. Its nice that all our incidents are electronic. Creating and keeping track of our incidents is much easier and uploads directly to OSHA for 300 reporting is super easy and quick. We also use it for auding purposes that makes it all much easier and all the information is one spot. **Official Response from Maria Aksiantsiuk:** > Hi Jolene, Thank you for taking the time to share your feedback. It’s great to hear that you find Ideagen EHS easy to use and appreciate the flexibility of choosing modules that fit your needs. We’re also pleased that the system has helped you address OSHA compliance requirements and replace paper documents with a more efficient solution. The smooth implementation process and ongoing support from our team are key priorities for us, so it’s great to know these have been valuable to you. On the dashboards, thank you for highlighting where improvements are needed as your input helps us refine our offering. We’d love to learn more about the specific updates you’d like to see, so please feel free to share these details with your account manager. If you have any questions or need further assistance, our team is always happy to help. Kind regards, The Ideagen Team ### 17. Nice, Easy UI—But REACH/POP Compliance Info Needs Updating **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Ideagen EHS?** I think user interface is quite nice and easy **What do you dislike about Ideagen EHS?** The information regarding regulatory aspects for REACH, POP compliance is not updated for all components. **What problems is Ideagen EHS solving and how is that benefiting you?** We tried for it compliance and supply chain risk assessment and it was not bad. We stopped using it due to the aforementioned reasons. **Official Response from Maria Aksiantsiuk:** > Thank you for your feedback. It's good to hear you found the interface intuitive and easy to navigate. Regulatory accuracy is something we take seriously, and we're sorry to hear the gaps in REACH and POP compliance data impacted your experience to the point of stepping away. We'd love the opportunity to show you what's improved - please do reach out to your account manager who can walk you through the current state of compliance coverage and discuss whether it meets your needs today. Kind regards, The Ideagen Team ### 18. Extraordinary operation, interesting platform with professionals who understand the platform **Rating:** 3.5/5.0 stars **Reviewed by:** Norm K. | Corporate EHS Director, Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2025 **What do you like best about Ideagen EHS?** the ability to advance any EHS program from kpi tracking to training **What do you dislike about Ideagen EHS?** Timing it takes to really know and understand the Ideagen platform, modules and modules you develop. Takes time and reputation of which one may not have a lot of time to do so when running a business **What problems is Ideagen EHS solving and how is that benefiting you?** Required training compliance and notification, Remain SAFE cultural behavioral observation and incident management tracking **Official Response from Maria Aksiantsiuk:** > Thank you for your feedback, Norm! It's great to hear that Ideagen EHS is helping advance your EHS program from KPI tracking to training, and that our team's platform expertise has been valuable. Your point about the time investment needed to fully understand the solution is well taken. Our Ideagen Community has comprehensive guides and e-learning courses that can help accelerate the learning process. Your account manager can also identify the specific modules most critical to your business so you can prioritize what matters most. Kind regards, The Ideagen Team ### 19. Collaborative and reachable whenever any assistance is required **Rating:** 5.0/5.0 stars **Reviewed by:** Karthik Reddy . | General Manager-EHSS, Enterprise (> 1000 emp.) **Reviewed Date:** September 14, 2025 **What do you like best about Ideagen EHS?** Incident management tool and the detailed questionnaire during investigation procedure. Advanced set-up of the audit management tool **What do you dislike about Ideagen EHS?** Nothing specific as the implementation of the system is good **What problems is Ideagen EHS solving and how is that benefiting you?** Audit management and incident investigation **Official Response from Maria Aksiantsiuk:** > Thank you for this wonderful feedback, Karthik! It's fantastic to hear that the incident management tool with its detailed investigation questionnaire and the advanced audit management setup are working so well for your EHSS needs. We're particularly pleased that our team has been collaborative and reachable whenever you need assistance, and that the implementation went smoothly. Kind regards, The Ideagen Team ### 20. Our team relies on this for efficient risk tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Mohamed Z. | Health and Safety Manager, Leisure, Travel & Tourism, Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2025 **What do you like best about Ideagen EHS?** Ideagen EHS is slick at helping me keep track of incidents and safety audits wherever they take place within the company. It gives us visibility of what can go wrong and gives us time to do something when needed. Extremely useful are the proactive alerts and reminders with safety compliance, so that no deadlines, critical or not, are missed. I like that it helps to fulfill our company’s in general safety strategy through easy access to historical data for further decision making. **What do you dislike about Ideagen EHS?** Ideagen EHS is a powerful tool, but it can be a bit difficult to make your way through when you need a specific data or incident history. Some features are buried away in the system and the next thing I need harder to access. In addition, there are times when the workflow is less predictable than expected and when coordinating tasks across departments. As you may begin to see a bit of frustration when trying to align everyone on safety actions. **What problems is Ideagen EHS solving and how is that benefiting you?** The main value Ideagen EHS provides to us is to make our safety management more efficient. The process has become much faster since it has eliminated the need for manual incident tracking and reporting. In addition, it helps us to be in compliance so as to avoid legal issues. This has contributed to a safer work environment and better of our team safety practices by better identifying safety risks and putting safety risks on a priority list. **Official Response from Maria Aksiantsiuk:** > Hi Mohamed, Thank you for sharing your feedback on Ideagen EHS. We're glad to hear that the solution has been instrumental in improving your safety management processes, enabling efficient tracking of incidents, audits and compliance. It's great to know that features like proactive alerts and reminders are helping your team stay on top of critical deadlines and enhancing decision-making through accessible historical data. We appreciate your comments regarding navigation and workflows. User experience is a priority, and feedback like yours helps us identify areas for improvement. We're continuously working to make features more intuitive and processes smoother. If you have any questions or need assistance, please reach out to your account manager for support. Kind regards, The Ideagen Team ### 21. The service and the support was always quick, I am using this application since last 2 years now. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Ideagen EHS?** The tool and the service is very in detail and very vast. One is really amazed to see the valu that this tool brings to the organization. **What do you dislike about Ideagen EHS?** I think so the only downside of this tool is to integrate with any other portal based application or SAP or even Microsoft which we came across during automation **What problems is Ideagen EHS solving and how is that benefiting you?** Helping for checking the application and on-site issues **Official Response from Maria Aksiantsiuk:** > Thank you for this wonderful feedback! It's fantastic to hear that you've had such a positive experience over the past 2 years and that our support has been consistently quick. We're pleased the tool is bringing significant value to your organization. Your feedback about integration challenges with portal-based applications, SAP, and Microsoft is noted. Your account manager can discuss integration options and explore solutions that other enterprise clients have implemented successfully. Great to know Ideagen EHS is helping you manage application checks and on-site issues effectively! Kind regards, The Ideagen Team ### 22. We finally have peace of mind knowing our safety data is all in one place **Rating:** 4.0/5.0 stars **Reviewed by:** Marcin K. | Incident Management Specialist, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Ideagen EHS?** For tracking and managing Environmental, Health and Safety (EHS) metrics, Ideagen EHS’s comprehensive dashboard is very useful. This will give you a clear state of all activities and incidents to allow you see trends and what you should work on improving. And, in particular, there’s great strength in the incident management feature which allows quick reporting as well as quick resolution of the issues. The automated reporting tools also do help a lot by reporting the compliance and it saves a lot of time. **What do you dislike about Ideagen EHS?** Getting set up is an initial lengthy process that needs a lot of data input to work smoothly. The system itself can be a little slow at times, such as when you are utilizing the system for producing detailed reports. Other than that, the alerts and notifications can be customized a little bit more, to better fit the specific team workflows. **What problems is Ideagen EHS solving and how is that benefiting you?** With Ideagen EHS we gained a fragmented process for managing EHS compliance that not only involved multiple spreadsheets but with manual checks as well. All of that is centralized and automated. The risk of missing deadlines and no compliance issues is significantly lowered. This has given us the ability to see how we have countered the incidents in real time. Moreover, the automated reporting has alleviated the audit processes and will allow us to provide regulatory bodies evidence of compliance. **Official Response from Maria Aksiantsiuk:** > Hi Marcin, It's great to hear that Ideagen EHS has helped you centralize and automate your EHS compliance processes, reducing the risk of missing deadlines and compliance issues, and providing real-time incident management and automated reporting for regulatory bodies. Our team is continuously working on improving the solution to enhance your experience. Thank you very much for your review. We look forward to continuing to support your health and safety efforts. ### 23. Replies to queries **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Ideagen EHS?** Everyone has access to it, just by downloading the app **What do you dislike about Ideagen EHS?** No response to requests for product demos. **What problems is Ideagen EHS solving and how is that benefiting you?** Improving the H&S Culture in our workplace by involving more people. Improving the quality of our products by using the non-conformance tool. The Competency module has improved implementation of training and the recording of results. **Official Response from Maria Aksiantsiuk:** > Thank you for your feedback! It's great to hear that the accessibility through the app is working well and that Ideagen EHS is helping improve your H&S culture by involving more people across your workplace. Your feedback about not receiving responses to demo requests is concerning. Please reach out to your account manager directly to ensure you get the product demonstrations you need. We're pleased that the non-conformance tool and competency module are making a real difference in product quality and training management! Kind regards, The Ideagen Team ### 24. It was a great experience with the software which will save the lead time and manage the data. **Rating:** 5.0/5.0 stars **Reviewed by:** Sachin S. | Manager EHS, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Ideagen EHS?** Module which have been implemented for QEHS are up to the mark and consultant which provided are having each problem solved on the time given. **What do you dislike about Ideagen EHS?** Currently we don't have anything which dislike about the ideagen. **What problems is Ideagen EHS solving and how is that benefiting you?** To managing the internal audit, Inspection checklist and reporting of incident and accident, Preventive Maintenance, CCF record which will help in External audit and data tracking is simple through this portal. **Official Response from Maria Aksiantsiuk:** > Thank you for this wonderful feedback, Sachin! It's fantastic to hear that the QEHS modules are meeting your needs and that our consultant has been timely in solving issues. Saving lead time and simplifying data management for internal audits, inspections, incident reporting, and preventive maintenance really does make external audits much smoother. We're happy to hear you don't have any issues! If you have any questions in the future, please check out our Ideagen Community for helpful resources. Kind regards, The Ideagen Team ### 25. Rough experience, wish we explored other vendors more **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Ideagen EHS?** Configuration side for the application was pretty good, after a workshop with their team we have Ideagen matching our company needs. **What do you dislike about Ideagen EHS?** During the implementation process it felt like there were a ton of unwelcome surprises between what was discussed with the sales team and our assigned implementation. With examples such as what was covered, how it functioned or even what is available. **What problems is Ideagen EHS solving and how is that benefiting you?** It solved the issue on that our safety data and costs are currently spread across many different systems. **Official Response from Maria Aksiantsiuk:** > Thank you for your feedback. We're glad the configuration process worked well and that Ideagen EHS is now matching your company needs after the workshop sessions. Please share the specific disconnects you experienced between sales and implementation with your account manager. We'll ensure you have complete clarity going forward and that these issues don't happen again. We're pleased that consolidating your safety data and costs into one system is benefiting your operations. Kind regards, The Ideagen Team ### 26. Ideagen is an automated and highly standardized system. **Rating:** 5.0/5.0 stars **Reviewed by:** KAVITA P. | Executive Information Technology, Enterprise (> 1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Ideagen EHS?** I really like the Ideagen Home dashboard, along with its reports and configuration setup. **What do you dislike about Ideagen EHS?** I’ve learned many helpful things, such as the Audit, Learning, and Sustainability modules, along with their backend logic. **What problems is Ideagen EHS solving and how is that benefiting you?** The Ideagen team has successfully resolved all my problems. **Official Response from Maria Aksiantsiuk:** > Thank you for your feedback, Kavita! It's great to hear that you're enjoying the Home dashboard, reports, and configuration setup, and that you've found the Audit, Learning, and Sustainability modules helpful. We're particularly pleased that our team has been able to successfully resolve all your questions and support your work with Ideagen EHS. Kind regards, The Ideagen Team ### 27. Perfect for keeping compliance documentation organized **Rating:** 4.5/5.0 stars **Reviewed by:** Simon B. | Senior EHS Manager, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2025 **What do you like best about Ideagen EHS?** I love about Ideagen EHS is that you know that we're always on top of our compliance requirements. A lot of the repetitive work involved with tracking and updating compliance records is handled by the software and when it is nearing a deadline or an action must be taken it will send an automatic alert. With all of this stuff off our backs, everything is running smoother, and we’re not neglecting to do any important stuff. **What do you dislike about Ideagen EHS?** The drawback of using Ideagen EHS is that users cannot change the alerts and notice options easily. The included presets are great for most circumstances, but I’ve often wished that it was possible to tweak the frequency and detail of reminder. Currently, the system alerts the users when there aren’t many reminders to the extent that this interferes with the proper and efficient exchange of information, and the handling of tasks within the teams. **What problems is Ideagen EHS solving and how is that benefiting you?** Ideagen EHS has helped us numerous in handling all kind of safety and environmental procedures. Before, we spent a lot of time manually tracking incident and compliance activity, and it was easy for something to slip through the cracks. With Ideagen, all is combined in one platform, it tracks safety audits and the resolution of incidents automatically. We are more efficient and compliant, which has allowed us to become more strategic. **Official Response from Maria Aksiantsiuk:** > Hi Simon, Thank you for sharing your detailed feedback on Ideagen EHS! It’s great to hear that the solution has been instrumental in keeping your compliance documentation organized and ensuring timely actions through automated alerts. Knowing that it helps reduce repetitive work and enhances efficiency is exactly what we aim for. On the other hand, we recognize your concerns about the flexibility of the alerts and notice options. That’s helpful feedback, and we’ll be taking this into account as we continue to refine our offerings. Customization is important, and we strive to make these features as user-friendly as possible. If you have any further questions or need assistance, please reach out to our support or your account manager. They’d be happy to help. We're here to ensure you continue to get the most value from Ideagen EHS! Kind Regards, The Ideagen Team ### 28. Could have been good software, but did not get opportunity to implement **Rating:** 0.0/5.0 stars **Reviewed by:** Peter P. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2025 **What do you like best about Ideagen EHS?** Demo of software showed it could have been strong with achieving ISO certification and had good incident reporting tools. **What do you dislike about Ideagen EHS?** The company support was terrible, engaging with their team, we were left frustrated by poor communication, a lack of accountability, and zero interest in customer feedback. **What problems is Ideagen EHS solving and how is that benefiting you?** None as we did not get past the onboarding stage as their subcontracting onboarding team could not achieve with Lucidity not supporting this process. **Official Response from Maria Aksiantsiuk:** > Thank you for your feedback, Peter. We're sorry the onboarding process didn't work out and that you weren't able to implement Ideagen EHS - Core (formerly Ideagen Lucidity). We've carefully reviewed this situation internally to improve our processes going forward. Kind regards, The Ideagen Team ### 29. A structured system that boosts workplace accountability **Rating:** 4.5/5.0 stars **Reviewed by:** Artheo M. | Environmental Health and Safety Specialist, Environmental Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Ideagen EHS?** I love the detail that Ideagen EHS is able to provide in its safety workflows which fit industry standards. What I respect most about the way it ensures consistency across safety inspections and compliance processes. That also makes incident logging much simpler, as there are structured templates to make sure nothing crucial is missed. It’s been implemented with our training system so that staff are always updated with the latest procedures and has made adherence to safety protocols way more efficient. **What do you dislike about Ideagen EHS?** Until now, a key issue has been that Ideagen EHS often doesn’t facilitate custom workflows, which can be restricting when requirements are outside of the usual compliance box. It has on occasion broken down into extra manual work bridging the gaps. We have not had extensive documentation to troubleshoot, and that has caused minor issues to carry on for longer than we want them to. These challenges have also forced us to develop some processes less strung up and have increased our workload at specific periods. **What problems is Ideagen EHS solving and how is that benefiting you?** Ideagen EHS has completely revolutionised the way we manage health and safety through a proven compliance tracking system. It makes sure inspections and audits will be completely done and errors will not happen. Its major contribution has been centralizing all safety related data into one centralized repository thus solving the chaos of scattered documentation. It has also increased the effectiveness at the team level to be at the right place at the right time, at least in part because of the clear workflows and reminders. **Official Response from Maria Aksiantsiuk:** > Hi Artheo, Thank you for taking the time to share such a detailed review of Ideagen EHS. We're glad to hear that you find value in the detailed safety workflows and structured templates that align with industry standards, as well as the efficiency it brings to your compliance processes. That said, we understand the frustration around limitations with custom workflows and occasional gaps requiring manual input. Enhancing flexibility in workflows and providing more extensive documentation are areas we're actively exploring to improve your experience. Your feedback is incredibly valuable in driving these improvements. Please remember, if you have any questions or need assistance, our support team or your account manager is always here to help. Kind regards, The Ideagen Team ### 30. Ideagen makes our tracking safety incidents much easier **Rating:** 4.5/5.0 stars **Reviewed by:** Constantin T. | Health and Safety Manager, Food Production, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2025 **What do you like best about Ideagen EHS?** Regarding Ideagen EHS, one of the things that strike me most is that it enables one to effectively keep everyone organized in terms of tracking of safety incidents and compliance records. Usefull for making sure everything related to health and safety is kept in one place and it’s great for audits and verifying regulatory checks. One thing they also do is have their built in task management which makes it easy to assign things to team members so I never forget anything important. **What do you dislike about Ideagen EHS?** Ideagen EHS does a great job of organizing data, but its notification system is a bit stuck. It offers limited customization on what will trigger alerts sometimes so it doesn’t provide the right information at the right time. It has presented some challenges in resoncing to safety events at the speed and in the manner that is required. It could really add some flexibility to how we handle safety incidents if we had more flexible notification options. **What problems is Ideagen EHS solving and how is that benefiting you?** By solving the manual problem of tracking safety incidents and compliance, Ideagen EHS has helped us to solve the tedious and error prone task. Once everything is in the system, we spend far less time looking for things, and of course much faster to act on things once we have the information. I think it’s bettered the way we run health and safety within the company, and how we run as a business overall. Our work has become even more efficient because the software is able to automate task assignments. **Official Response from Maria Aksiantsiuk:** > Hi Constantin, Thank you for sharing your thoughtful review. It’s fantastic to hear how Ideagen EHS has improved your ability to keep safety incidents and compliance records organized, and that it has made processes like audits and regulatory checks more efficient. We're also glad that the built-in task management feature has been an effective tool for your team. At the same time, your feedback on the notification function is really valuable to us. We'll keep the need for more flexibility in alert customization in mind as we work on improving the product. Insights like yours help us better address real-world challenges. Our support team or your account manager is here to assist if you need help or have further suggestions. We’re committed to making your experience even better. Kind regards, The Ideagen Team ### 31. Our most effective solution for managing EHS data **Rating:** 4.5/5.0 stars **Reviewed by:** Sandra J. | Industrial Risk Analyst, Machinery, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2024 **What do you like best about Ideagen EHS?** I like that Ideagen EHS can handle so much work in terms of environmental, health, and safety. It helps us manage risk and stay on top of regulations from incident tracking through compliance management. It’s super easy to track everything with the well organized reporting features. Plus, it integrates with the other tools we use, enabling us to work better across various systems without having to manually enter data. **What do you dislike about Ideagen EHS?** In spite of the impressive features of Ideagen EHS, the setup is quite complicated at first. The system has to be customized to tune to our specific needs and the interface isn’t always the best for new users. Menus can contain some well hidden options, making it feel cumbersome to navigate. And then, of course, those cost may not be worth it for smaller companies or teams that don’t need all of the software features. **What problems is Ideagen EHS solving and how is that benefiting you?** Ideagen EHS solves the main problem of handling complicated records of compliance and safety across disparate systems. With one platform, it brings all those together, so it’s easier for you to track and report that so that you know scores and incidents, audits, it’s essentially compliance status. This software helped us keep organized, keeping up to date with all compliance standards and makes our workflow and risk related decision making easier. **Official Response from Maria Aksiantsiuk:** > Hi Sandra, Thank you for sharing your detailed feedback on Ideagen EHS. We're pleased to hear the solution helps you manage environmental, health and safety processes while simplifying compliance and risk tracking. Your insights on setup and customization challenges, as well as the interface and navigation for new users are really helpful. Regarding costs, we’re actively working to balance features with value to support organizations of all sizes. If you have more comments or need help customizing the software, our team is here to assist. Kind regards, The Ideagen Team ### 32. Simple, effective and value for money OHS software **Rating:** 4.5/5.0 stars **Reviewed by:** Ian B. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2021 **What do you like best about Ideagen EHS?** A very flexible and cost-effective software solution for a wide range of businesses **What do you dislike about Ideagen EHS?** Not much. I have used it for 12 years, and it just gets better and better with each new release. **Recommendations to others considering Ideagen EHS:** I initially used this software when working for Shell because it provided a flexible and cost-effective platform. It was easy to administer. I then worked for Cargill, where I again recommended this software because they needed an integrated approach for an OHS system. Starting with training delivery, the opportunities grew as decision-makers realized the power ofand integration available from the system. Additional cost effeciencies were possible. **What problems is Ideagen EHS solving and how is that benefiting you?** Simple integration of OHS activities including incident management, training and induction management, asset maintenance, access controls and so much more. The online form builder (INFORM) is just brilliant with the ability to have approval steps and notifications, this is key to the success of Permit to Work approvals. **Official Response from Nick Smith:** > Thanks for the review Ian ### 33. Support for Application **Rating:** 5.0/5.0 stars **Reviewed by:** Tamara R. | Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Ideagen EHS?** It has so many wonderful features to assist in our everyday activities. Audits, engagement walks, etc. Our CSM is awesome! **What do you dislike about Ideagen EHS?** Ticket submission is tedious and can take a while for someone to respond. Usually, I have moved on because no one has contacted me yet. Also, even though you send a very detail ticket, usually the person who responds asks for more details, but you pretty much included everything. **What problems is Ideagen EHS solving and how is that benefiting you?** Audits, reports **Official Response from Maria Aksiantsiuk:** > Hi Tamara, Thank you for your feedback! We're delighted to hear that you find Ideagen EHS features valuable for audits, engagement walks and your daily tasks. Your kind words about your CSM are greatly appreciated — they’ll be thrilled to know their efforts have made a difference. We understand how waiting for ticket responses can be frustrating, and the request for additional details may feel redundant. Your insights are incredibly valuable and will guide us as we work to improve this process. If you have any questions or need further assistance, please don’t hesitate to reach out to your account manager. We're dedicated to enhancing your experience and ensuring we meet your needs. Kind regards, The Ideagen Team ### 34. Integral to Our Compliance **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2025 **What do you like best about Ideagen EHS?** We have been operational on the Lucidity platform for over 18 months. The initial customer support was very responsive and we found the implementation process to be pretty seamless. The Inform module has proved particularly useful across the business, allowing us to capture a wide range of data requirements from end users on a daily basis. API access to raw data has also enabled us to directly integrate daily records into our wider business reporting suites **What do you dislike about Ideagen EHS?** Data recall speed can be an issue when following hyperlinks/accessing the app **What problems is Ideagen EHS solving and how is that benefiting you?** Empowering end users to record daily OH&S activities, resulting in a robust reporting mechanism to evidence compliance within our regulatory framework. ### 35. Centralized system for better safety of our management **Rating:** 4.0/5.0 stars **Reviewed by:** Mahmoud A. | Senior Health & Safety Compliance Manager, Medical Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2024 **What do you like best about Ideagen EHS?** Ideagen EHS is probably the best thing about real time data and incident management. Incidents can be easily tracked and safety conditions can be easily monitored across different locations, real time, in an easy format. Data sharing with our tools is incredibly easy through the integration, improving our ability to respond quickly when issues arise. We have already experienced major improvements to our overall team efficiency and ability to respond to safety concerns. **What do you dislike about Ideagen EHS?** The downfall of Ideagen EHS is that it is not easy to configure custom workflows. The system is very capable, but very time and effort intensive to tailor to our specific needs. It also works fine with other platforms but syncing problems are sometimes there that are making things slow. These are just minor inconveniences that interrupt the workflow if we have to make our reports or data up to date quickly. **What problems is Ideagen EHS solving and how is that benefiting you?** We have drastically reduced challenges related to health and safety compliance with Ideagen EHS. This allows us to streamline our incident tracking and risk processes and protect us from noncompliance of regulatory standards. Also, the software helps to improve communication between departments since all safety related data is to be centralized. This has allowed us to operate much more efficient and less prone to error, which could result in compliance violations. **Official Response from Maria Aksiantsiuk:** > Hi Mahmoud, Thank you for sharing your detailed feedback on Ideagen EHS. We’re glad the solution has improved your incident tracking, team efficiency and compliance efforts. It’s great to hear that such features as real-time data sharing and centralized safety monitoring have positively impacted your operations. We appreciate your thoughts on custom workflows and syncing concerns. While these challenges can happen, we’re committed to evolving our solutions to meet your needs. If you have more feedback or need support, feel free to reach out to our support team or your account manager anytime. Kind regards, The Ideagen Team ### 36. A handy solution to improve safety across teams **Rating:** 4.0/5.0 stars **Reviewed by:** Bridget S. | Risk and Compliance Analyst, Environmental Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Ideagen EHS?** I like most about Ideagen EHS is its very advanced risk management functionality. It allows us to assess risks in a complete way helping us to maintain the workplace safe. The transparency coupled with compliance is delivered by the audit trails, which make logs of all activities. In addition, we are able to quickly view basic key performance metrics through customizable dashboards, informing the direction of our efforts to ensure we meet strong safety standards. **What do you dislike about Ideagen EHS?** The reporting in Ideagen EHS is pretty limiting, I’ve found. It gives me useful reports however they are not aligned exactly according to what we need so we end up to have to export the data and do extra analysis somewhere else. They could also slightly improve their search capabilities, where it is not as quick or intuitive to find the specific entries which can slightly affect our response time when we need to respond to an urgent task or something like that. **What problems is Ideagen EHS solving and how is that benefiting you?** The problem of organizing a full safety and compliance data and tracking it is defined by Ideagen EHS. Monitoring of incidents and tracking of our safety performance in real time allow us to monitor incident and ensure we are complying with regulations. It also enables us to spot risks before a major problem happens and get prevention treatment quickly enough to prevent accidents. As a result, we have been able to create a safer working environment for our people and to make bigger reductions to our risk and compliance costs. **Official Response from Maria Aksiantsiuk:** > Hi Bridget, Thank you for sharing your detailed feedback about Ideagen EHS. We're glad to hear our risk management features and audit trails have helped you maintain a safer workplace and meet compliance standards. It’s also great to know that tracking key performance metrics through customizable dashboards is benefiting your safety efforts. We appreciate your points about reporting limitations and search capabilities. Quick access to information is vital, especially in urgent situations, and your feedback helps us improve. If you have further thoughts or need assistance, our support team or your account manager is ready to help. Thank you again for your input. Kind regards, The Ideagen Team ### 37. Efficient risk monitoring and incident tracking solution **Rating:** 3.5/5.0 stars **Reviewed by:** Sergio M. | Regulatory Compliance Officer, International Affairs, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2024 **What do you like best about Ideagen EHS?** Ideagen EHS is a smooth tool to hook up across various departments to boost safety and compliance tracking. Everything including incident reporting and audits are simplified, and they have some good data analytics themselves, but they’re even more powerful when integrated with some sort of back end tool like Power BI. The mobile app is another highlight as it allows our team to report issues, and take them as they come, whether we’re at home or not. **What do you dislike about Ideagen EHS?** The downside of Ideagen EHS is how complex the system can be when first implementing the system. It’s very customizable, but takes a lot of work to get set up and the learning curve isn’t that great for new users. The user interface recipe is functional, however it isn’t very intuitive which can slow adoption into the team. Additionally, some of the secondary reporting functions aren't exactly as flexible as we would like them to be, meaning that in order to pull specific data, it actually takes a little extra work. **What problems is Ideagen EHS solving and how is that benefiting you?** Centralizing EHS data has made our risk management process far simpler with Ideagen EHS. Tracking compliance as well as incidents is much easier and will instead save us time while keeping the risk of overlooking safety risks to a minimum. In addition, the system’s rich reporting tools help the system assist us in finding patterns to make smarter, more proactive decisions that will help make safety and compliance better throughout the business as well. **Official Response from Maria Aksiantsiuk:** > Hi Sergio, Thank you for providing such a thorough review of Ideagen EHS. We’re happy to hear how the solution has streamlined your risk management processes and made compliance and incident tracking more efficient. It’s also great to know the mobile app has enhanced your team’s flexibility. We truly value your constructive feedback regarding the complexity of the initial setup and the user interface. Insights like these are essential as we work to refine and enhance our solution. If you have any questions or need further support, our team is always here to help. Kind regards, The Ideagen Team ### 38. A solution for regulatory checks and task monitoring **Rating:** 3.5/5.0 stars **Reviewed by:** Alfonso A. | QA compliance coordinator, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Ideagen EHS?** The main strength of the Ideagen EHS solution is that it has robust audit and inspection management capabilities. These features enable us to apply the reports and determine areas of weakness and strength in providing safe consumer products fast. I also appreciate with option of reminding that do not allow one forget compliance deadlines. Document control tools have enabled us to properly store and quickly access important policies and has made the audit process way easier. **What do you dislike about Ideagen EHS?** However, Ideagan EHS does not allow its reporting templates to be customized. Although the system provides some really great data insights, generating reports specific to stakeholder needs can be time consuming. In addition, updates are known to be rarely up to date, leaving the bugs waiting in their fixes for much longer than this to get fixed. As a result, these processes such as sharing the findings with executives have become more complicated than they should be now. **What problems is Ideagen EHS solving and how is that benefiting you?** With Ideagen EHS, we’ve managed to reduce the time required for audits and inspection. It centralises all useful data so that regulatory checks are much easier to handle. We’ve managed to avoid penalties with automated reminders for compliance tasks and keep us on track. In addition, their analytics features have helped make workplace safety safer as they identify recurring issues and allow us to deal with potential issues very quickly. **Official Response from Maria Aksiantsiuk:** > Hi Alfonso, Thank you for your detailed review of Ideagen EHS. We are delighted to hear that you value the robust audit and inspection management capabilities of Ideagen EHS. It's rewarding to know that you appreciate reminders and document control tools. Recognizing your concerns, we understand the importance of customizable reporting templates and are actively working to enhance our reporting options to better align with stakeholder needs. We are also addressing the update frequency to ensure that any bugs are resolved promptly. Your insights are valuable, and we’d love to hear more about your customization needs. Please contact your Account Manager or our Customer Support team to discuss this further. ### 39. Great company and friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Dustin C. | Regional HSE Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Ideagen EHS?** The integration of auditing and incidents **What do you dislike about Ideagen EHS?** None at the moment. Looking forward to the demo **What problems is Ideagen EHS solving and how is that benefiting you?** Managing different aspects of the business’s into one area ### 40. Centralized approach to safety and risk control **Rating:** 4.0/5.0 stars **Reviewed by:** Max S. | Risk operations manager, Market Research, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Ideagen EHS?** Particularly, Ideagen EHS is the best tool in helping us managing compliance because of its in depth monitoring and report tools. It is easy to stay up with safety audits and incident tracking, so we will always meet all regulatory requirements. It connects to our ERP and we get real time updates to make sure everyone knows what’s happening. By reducing the time spend on compliance monitoring and increasing our control on risk management, we’ve obtained this centralized view. **What do you dislike about Ideagen EHS?** One downside of Ideagen EHS is that, although there are many customizable options, some feel strictly limited – especially when designing unique workflow or field options that fit our needs. What that means is, we’ve had to resort to workarounds that don’t always mesh perfectly, which means that we’ve had to add extra steps to some of the processes. This restriction has held us back on things that need special data fields or specific steps, so simple flexibility in templates would be great. **What problems is Ideagen EHS solving and how is that benefiting you?** By utilizing Ideagen EHS, we have seen a drastic increase in how we manage compliance from tracking incidents, audits, and regulatory updates through a single platform. It consolidates the repetitive work and cuts down on the time spend on the same task and the chance to lose out on a compliance step. In having easy access to data we can act quickly on risks, which has helped to reinforce our safety measures. The alert features notifies us too as to remind us what inspection or audit day is. **Official Response from Maria Aksiantsiuk:** > Hi Max, Thank you for taking the time to share your detailed feedback about Ideagen EHS here on G2. It’s great to hear that our solution has supported your compliance efforts, from efficient incident tracking to maintaining regulatory requirements. It’s also great to know the real-time updates and centralized approach have benefited your processes significantly. That said, we appreciate your input regarding the limitations in customizable workflow and field options. Your comments about flexibility and extra steps are valuable, and we’ll take them into account as we continue to improve. If you need any support or have questions, please get in touch with your account manager. Kind regards, The Ideagen Team ### 41. Beneficial for organizing safety protocols efficiently **Rating:** 4.0/5.0 stars **Reviewed by:** Daniele P. | Senior EHS Manager, Professional Training & Coaching, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Ideagen EHS?** There is so much that I like about Ideagen EHS and one of them is all the compliance and safety information that makes management easy. Its incidents and risk assessment tools allow us to manage compliance requirements effectively that with ease. Working together with the document management system, we can instantly transfer safety protocols to all the teams, while reporting has become more convenient because everybody is in the know of what is required of them with regard to compliance. **What do you dislike about Ideagen EHS?** One of the things that have not been easy with Ideagen EHS is that the platform here and there cannot be customized in a way that some companies require. The creation of reports or workflows that will be unique to the user might take time. Also, for some of the new users, some of the given features are not intuitive, which often leads to loss of time and creating the need to deploy more time for their training. **What problems is Ideagen EHS solving and how is that benefiting you?** Ideagen EHS has made a positive difference to the enhancement of our compliance as well as our safety management. Its approach to incorporation of an automatic tracking of incidents and a centralized system of risk data enables us to effectively manage safety concerns and compliance with regulatory requirements much more effectively. The team now only addresses safety incidents with a higher level of precision, and the utilization of the platform has also increased the overall response time, in addition to increasing our organizational compliance. **Official Response from Maria Aksiantsiuk:** > Hi Daniele, We appreciate your positive review and are delighted that Ideagen EHS supports your compliance and safety management. It's rewarding to know that you find the incident and risk assessment tools effective for managing compliance needs. Your comments about customization and user intuitiveness are noted, and we're actively exploring solutions to enhance these aspects. We aim to facilitate smooth report generation and workflows, while reducing the learning curve for new users. Your observations are crucial as they guide our improvements, and we remain committed to delivering an adaptable and user-friendly platform. If you have questions or would like to share more feedback, please feel free to reach out to your Account Manager or our Customer Support team. ### 42. Great resource for managing environmental compliance **Rating:** 4.0/5.0 stars **Reviewed by:** Julia R. | Quality Assurance Specialists, Electrical/Electronic Manufacturing, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2024 **What do you like best about Ideagen EHS?** Ideagen EHS is incredible at what it does in terms of managing EHS data as it covers so many aspects that are critical for us in this arena. The platform also has a user friendly design of the platform that improves upon tracking incidents and doing audits. I like that safety is always front and center as we integrate our project management systems seamlessly. This relationship helps to make our reporting faster, and ultimately makes our decision making more informed. **What do you dislike about Ideagen EHS?** Ideagen EHS has one of its major drawbacks, the setup time can be quite excessive which requires a lot of customizing for our own requirements. This has added some frustration because this complexity has been one thing that can alienate team members that less familiar with technology. In addition, while the software offers plenty of features, some of them seem just shallow and some slow down time from time to time in order to make our work flow disrupted during the safety incidents. **What problems is Ideagen EHS solving and how is that benefiting you?** With Ideagen EHS, we have definitely changed the way we manage health and safety compliance, much more simple both to document incidents and track corrective actions. We’ve been able to save a lot of time reporting, while also getting more communication about the procedures between team members due to centralizing our safety data. This software lets us identify the trends in safety problems thus allowing us to take proactive measures that have helped both increase workplace safety and boost the staff morale. **Official Response from Maria Aksiantsiuk:** > Hi Julia, Thank you for your detailed feedback on Ideagen EHS. We’re happy to hear that our solution’s comprehensive approach and user-friendly design have been beneficial for your team. We understand that setup time and customization can be challenging, especially for less tech-savvy users, and we're constantly working to improve this aspect. Your insights on the features and workflow impact during safety incidents are invaluable, and we’ll consider them for future updates. We're glad to know that Ideagen EHS has streamlined your compliance processes and enhanced team communication. Your feedback helps us continue to improve and ensure Ideagen meets your needs effectively. ### 43. We finally overcame many challenges in health and safety management **Rating:** 4.0/5.0 stars **Reviewed by:** Alessandro P. | Senior Safety Coordinator, Medical Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2024 **What do you like best about Ideagen EHS?** I like Ideagen EHS because it's probably one of the best aspects for centralising environmental, health and safety management. An easy to use compliance dashboard lays out compliance metrics and incident data right in front of you. I especially like how it works so well with our incident reporting platform so that our team is more effective at responding to safety issues. They make reporting tools so good we can generate very full and great insight quickly, which has been a great thing for us making our decisions. **What do you dislike about Ideagen EHS?** Ideagen EHS feels complicated to users who aren’t accustomed to using its extensive functionality. The array of features is good, and while the set of features is good, it takes a lot of training to master that, and that has pushed our implementation timeline longer. But we had to spend extra time and money making sure everyone was trained the right way. Secondly, I’ve found that customer support can be a little slow sometimes responding when urgent issue comes up. **What problems is Ideagen EHS solving and how is that benefiting you?** One of the toughest issues Ideagen EHS has helped us solve is how to manage compliance and safety reporting effectively. We struggled before adopting it with accurately tracking incidents and keeping complete records, and with this creating compliance risk. It now consolidates all the necessary data, so that safety metrics can be monitored more easily and quickly responded to in the event of an incident. This centralization has increased our efficiency while enabling the redirection of our focus to proactive safety methods to improve our organizational safety culture. **Official Response from Maria Aksiantsiuk:** > Hi Alessandro, Thank you for sharing your experience with Ideagen. We're thrilled that our solution has boosted your team's efficiency and decision-making. We're also glad our incident reporting integration has improved your safety response. We know mastering the solution takes time, and we're here to support your team. Thank you for your feedback on our support speed. We are working to improve it for urgent needs. It's great to hear that Ideagen EHS has helped consolidate your compliance and safety reporting, fostering a proactive safety culture. We hope your experience with Ideagen continues to be positive. Thanks for your insights! ### 44. A whole lot more than meets the eye. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2025 **What do you like best about Ideagen EHS?** With minimal training anyone can use Lucidity **What do you dislike about Ideagen EHS?** I feel our onboarding was a bit rushed. The gap between our IT knowledge and that of our Lucidity contact meant that much of the training was over our heads. **What problems is Ideagen EHS solving and how is that benefiting you?** Training reports and reminders have made it much easier to keep up to date. The phone app has helped spread the load among more of the team. **Official Response from Maria Aksiantsiuk:** > Thank you for your feedback! It's great to hear that Ideagen EHS - Core (formerly Ideagen Lucidity) is user-friendly with minimal training needed and that the training reports, reminders, and phone app are helping your team stay current and share the workload. Your feedback about the onboarding pace is valuable. Our Ideagen Community has comprehensive resources you can explore at your own pace, and additional support is available if you need it. Kind regards, The Ideagen Team ### 45. Great one-stop system **Rating:** 4.0/5.0 stars **Reviewed by:** Marc-Edouard L. | Head of QHSE, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2024 **What do you like best about Ideagen EHS?** Lucidity is easy to use, is a "one-stop shop" system with all QHSE topics covered, and easy to implement while allowing a degree of tailoring to better suit the company's activities. Overall a great system that we use daily. **What do you dislike about Ideagen EHS?** The KPI dashboard is not well detailed and requires exporting Lucidity raw data into another system to properly display and use all data. Also some minor frustrating things like the "filters' drop-down which do not automatically hide after filtering. **What problems is Ideagen EHS solving and how is that benefiting you?** Incidents reporting and management Non-conformances reporting and management Risks management Competency and licences management Online forms (WHS quarterly workplace inspection, Engineering change management, warranty forms, etc...) Assets management Workcover claims management ### 46. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2024 **What do you like best about Ideagen EHS?** It is simple and intuitive, from implementation right through to ever staff members ability to use. It integrates perfectly with our systems and to top it all off it is great value for the features available, especially compared to the 'big named players' with whom they need to compete. **What do you dislike about Ideagen EHS?** They need a "pick up the phone and call us" service for simple customer support matters. **What problems is Ideagen EHS solving and how is that benefiting you?** From multiple Excel spreadsheets on multiple computers to the numerous out of date folders on bookshelves gathering dust, this integrated system has created ownership, transparency and improved understanding of how a Workplace Health and Safety system should work. ### 47. Good Software, room for improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Zach H. | EHS Multi-Site Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Ideagen EHS?** It is a great software that really tracks and helps put your companies data into perspective **What do you dislike about Ideagen EHS?** Some of the updates have made me lose permissions. I am also not fond of some of the most recent updates. **What problems is Ideagen EHS solving and how is that benefiting you?** Data tracking and incident reporting **Official Response from Maria Aksiantsiuk:** > Hi Zach, Thank you for sharing your feedback and for highlighting how Ideagen EHS helps track data and supports incident reporting. It’s great to hear that our software provides valuable insights and assists with your company’s needs. We appreciate you letting us know about the recent updates and permission issues, as this kind of input is essential for us to make improvements. We suggest getting in touch with your account manager to discuss this in more detail. They are happy to help and ensure your experience is as smooth as possible. Kind regards, The Ideagen Team ### 48. The platform has some great functionality, but support to improve the platform is lacking. **Rating:** 3.5/5.0 stars **Reviewed by:** David M. | System, Audit and Compliance Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Ideagen EHS?** InForm module and its flexibility. The org structure. **What do you dislike about Ideagen EHS?** The timeframes on improvements and the work it takes to for suggestions to be actioned. **What problems is Ideagen EHS solving and how is that benefiting you?** Form building and data inputs ### 49. Making the difference **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Ideagen EHS?** Simplicity for incident management and electronic form creation and management. **What do you dislike about Ideagen EHS?** Time investment into implement - Not specifically a Lucidity issue however. **What problems is Ideagen EHS solving and how is that benefiting you?** Single point for all incident and electronic form management. Contractor managment. **Official Response from Maria Aksiantsiuk:** > Thank you for your feedback! It's great to hear that our solution's simplicity for incident management and electronic form creation is working well, and that having a single point for all incident, form, and contractor management is benefiting you. Kind regards, The Ideagen Team ### 50. One stop shop! **Rating:** 4.0/5.0 stars **Reviewed by:** R. M. | Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2024 **What do you like best about Ideagen EHS?** The software is designed with a modular structure, making it easier for various user types to access the appropriate sections. The permission settings enable administrators to quickly and easily enable or disable features. After some initial training, the system becomes user-friendly and easy to navigate, even for basic users such as line-level leadership and managers. Additionally, the platform's customizable dashboards enhance communication and transparency. Over the past few years, it has significantly reduced duplicate and redundant reporting. **What do you dislike about Ideagen EHS?** Like any system, there are some limitations. Some users would prefer to see more detailed information broken down by specific sites, but implementing this would require significant effort without enough business justification. Additionally, infrequent users may find the system confusing and cumbersome, often forgetting where to locate or process data entry and reporting. While the interactive help feature mitigates this issue to some extent, it is sometimes overlooked. **What problems is Ideagen EHS solving and how is that benefiting you?** For our purposes we were looking for a system to centralize all of our Incident reporting and regulatory compliance needs. With ProcessMAP we were able to do just that. The record keeping and corrective actions sections also allow us to meet and exceed our ISO standards and requirements. During audits it is often brought up how the systems organization and presentation highlight the investigation and corrections of incidents. **Official Response from Maria Aksiantsiuk:** > Thank you for taking the time to share this detailed and thoughtful review. It's great to hear that you’ve found the modular structure, permission settings and customizable dashboards helpful for users at various levels, as well as beneficial for streamlining processes and reducing redundancies. On the areas for improvement, we truly appreciate your feedback on detailed site-specific reporting and navigation challenges for infrequent users — this helps us consider future enhancements. For any questions or further assistance, your account manager is always ready to support you. Thanks again for your insights and for choosing Ideagen EHS! Kind regards, The Ideagen Team ## Ideagen EHS Discussions - [What is EHS software?](https://www.g2.com/discussions/what-is-ehs-software) - 1 upvote - [What is Lucidity Software used for?](https://www.g2.com/discussions/what-is-lucidity-software-used-for) - [How do you use Processmap?](https://www.g2.com/discussions/how-do-you-use-processmap) - [What does ProcessMAP do?](https://www.g2.com/discussions/what-does-processmap-do) - [What is ProcessMAP com?](https://www.g2.com/discussions/what-is-processmap-com) - [View Ideagen EHS pricing details and edition comparison](https://www.g2.com/products/ideagen-ehs/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+08%3A26%3A40+-0500&secure%5Bsession_id%5D=437109f0-fb69-4891-9ff4-435fe3152024&secure%5Btoken%5D=16937a9ee0bdd0c21d4db6059d22cbb81ac05503d50ae7e369c93fd17a4bbf42&format=llm_user) ## Ideagen EHS Integrations - [Moodle](https://www.g2.com/products/moodle/reviews) - [Oracle Database](https://www.g2.com/products/oracle-database/reviews) - [Origami Risk](https://www.g2.com/products/origami-risk-origami-risk/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) ## Ideagen EHS Features **Health & Safety** - Job Hazards - Ergonomics - Training **Safety** - Job Hazards - Drills - Claim Management **Platform** - Integration - Security & Privacy - Mobile Access - Flexibility - Data Security **Planning** - Checklists - Approvals - Scheduling - Procedures **Onboarding - Contractor Risk Management** - Workflow Managment - Compliance Verification **Environment** - Monitoring - Waste - Chemical Management **Health** - Medical Records - Ergonomics - Programs - Industrial Hygiene **Services** - Implementation - Training & Learning - Customer Support - Professional Services **Execution** - Sampling - Corrective Actions - Data Capture - Reports - Ad-hoc Tasks **Document Management - Contractor Risk Management** - Analysis - Repository **Audit & Inspections** - Templates - Workflows - Corrective Actions **Audit and Inspections** - Templates - Workflows - Corrective Actions **Analytics** - Monitoring - KPIs - Nonconformace **Risk Management - Contractor Risk Management** - Performance Monitoring - Risk Reporting **Text Summarization** - Text Generation - Text Summarization **Risk Management** - Assesments - Operational Risk - Supplier Evaluation **Training** - Content - Certifications **Data Security** - Data Security **Reporting & Analytics** - Injury & Ilness - Sustainability - Near Miss - Performance **Reporting** - OSHA - Root Cause Analysis **Compliance** - Standards & Regulations - Permits - Certifications **Artificial Intelligence** - Heat maps - Predictive **Generative AI - Environmental Health and Safety** - Text Generation - Text Summarization ## Top Ideagen EHS Alternatives - [Octave Reliance (ETQ Reliance)](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) - 4.3/5.0 (594 reviews) - [TrueContext](https://www.g2.com/products/truecontext/reviews) - 4.5/5.0 (401 reviews) - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) - 4.5/5.0 (333 reviews)