HighLevel Reviews & Product Details

HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Workflow Automation, Social Media Scheduling, Proposals, Estimates, Invoicing, Reporting, Webhooks, and more! Flat pricing, unlimited sub-accounts for agencies managing clients that can be cloned to speed up setups, and even white-label! Start with a 14 day free trial!

Seller

HighLevel

Discussions

HighLevel Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Chase Buckner

Used by PagerDuty and 2 others

Beta

Pricing

Pricing provided by HighLevel.

Starter

$97.00

Per Month

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AI Workflows

See how people combine HighLevel with AI tools to solve real work problems. Each Blueprint is a reusable, step-by-step workflow you can adapt for your team.

Blueprint · Sales

Qualify, Nurture, and Book Leads from Facebook Ads Automatically

Skip the qualification forms that make prospects feel screened and instead guide them through natural conversation to book only ready leads, freeing you from hours of manual sorting. Multiple ad campaigns funnel into one system that routes qualified prospects through tailored nurture sequences and books calendar slots automatically.

Tools used:

HighLevel

Try the workflow

Blueprint · Sales

Route Leads to the Right Brand With One Chatbot That Reads Intent, Not the Website

Stop losing cross-brand leads that die because customers ask about the wrong company's product on the wrong website. One intelligent chatbot reads what visitors actually want and routes their inquiries to the correct brand's pipeline with full context intact.

Tools used:

HighLevel

ChatGPT

Try the workflow

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HighLevel Integrations

(28)

Verified by HighLevel

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Rebecca Sloan B.

Owner and Photographer

Small-Business (50 or fewer emp.)

5/3/2026

"All-in-One Platform with Room for UX Improvement"

5/5

What do you like best about HighLevel?

I feel like you get a lot for a good price with HighLevel. It's really nice to have everything in one platform. I really appreciate the twenty-four-seven support on Zoom calls, which makes the setup process easy. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

I think it should be made to be more user friendly. The UX design layout could be improved. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for sharing your feedback and for highlighting both the strengths and areas for improvement.

We’re glad to hear you’re getting strong value from the all-in-one platform and finding the 24/7 Zoom support helpful during setup—that’s something we put a lot of focus on to make onboarding as smooth as possible.

We also appreciate your note on UX and usability. Feedback like this is really important to us, and our team is continuously working on improving the user experience to make the platform more intuitive and easier to navigate.

It’s great to hear HighLevel is helping you streamline CRM, automation, project management, and social scheduling all in one place. Thanks again for taking the time to share your experience—it’s truly appreciated.

Matthew E.

Business Owner

Small-Business (50 or fewer emp.)

4/16/2026

Guest users or non-business users of the software, not included in G2 scores.

"Promising Potential to Supplement My Core Business"

4.5/5

What do you like best about HighLevel?

That had yet to be determined. I believe I’ll be able to supplement my core business. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

I still need to build out a few workflows to create some supplemental income. Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

edit

Thanks for the review Matt! Hopefully you're already aware, but the team is standing by live, 24/7, in Zoom in case you need anything 👍

sadaf H.

Social Media Coach and Branding Strategist

Small-Business (50 or fewer emp.)

12/9/2025

"Powerful CRM with Room for Improvement"

5/5

What do you like best about HighLevel?

I love the way that we are able to call the leads from the system, organize them, and categorize them to easily follow up with bulk email and bulk text messages. I also find HighLevel user-friendly and appreciate its functionality. The initial setup was very simple and easy. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Sometimes there are some glitches when using the app, and it's much easier than using the desktop version. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for your thoughtful review! We’re glad to hear that HighLevel makes it easy for you to call, organize, and follow up with leads through bulk email and text, and that the initial setup felt simple and user-friendly.

We also appreciate your feedback regarding occasional app glitches. Our team is continuously working on performance improvements to ensure a smoother experience across both mobile and desktop.

Thanks for being part of the HighLevel community—we’re excited to keep supporting your growth!

Kimberly C.

Leadership Development Consultant

Consulting

Small-Business (50 or fewer emp.)

10/2/2025

"Great For Marketing Agencies"

4/5

What do you like best about HighLevel?

I like how everything is in one system. Instead of paying for separate tools for funnels, email campaigns, and text messaging, I can do it all in HighLevel. The automations are especially helpful because they keep things moving even when I am busy. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

What I dislike is the learning curve. There are so many features that it can feel confusing at first, and the interface could be smoother. Also, if you are not running a business or agency, a lot of it feels like overkill. Review collected by and hosted on G2.com.

What problems is HighLevel solving and how is that benefiting you?

HighLevel solved the problem of using too many separate apps for marketing and client communication. Now I can keep client info, messages, funnels, and campaigns in one place. The benefit is that I save time switching back and forth and I feel more organized when managing multiple clients at once. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you so much for your thoughtful review! We’re thrilled to hear that HighLevel has helped streamline your workflow by bringing all your funnels, campaigns, and communications together under one platform — saving you time and helping you stay organized while managing multiple clients.

We completely understand your feedback about the learning curve — with so many tools in one system, it can take a little time to get familiar with everything. Our team is continually improving the interface and onboarding experience to make getting started smoother and more intuitive.

We’re so glad HighLevel is helping you consolidate your tools and automate your marketing processes. Thank you for sharing your experience and for being part of the HighLevel community!

— The GoHighLevel Team

Atila O.

CEO

Small-Business (50 or fewer emp.)

1/16/2026

"Set up your business using GHL - you won't regret it!"

5/5

What do you like best about HighLevel?

huge possibilities for nearly all use cases, awesome customer support, easy to set up, easy to use, nearly every software can easily be integrated Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

until now high level was only available with English support. for me now issue, as a I speak fluently. but now there is also a german certified specialist. Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

edit

Thanks for the review Atila! Glad you're enjoying the platform. Hopefully you've already checked out Martin's German tutorials in University!

RM Support Team S.

11/12/2025

"User-Friendly CRM, Exceptional for Email and Lead Management"

5/5

What do you like best about HighLevel?

I enjoy using HighLevel because of its user-friendly and easy-to-understand design, making it an intuitive Customer Relationship Management (CRM) tool that simplifies my tasks. HighLevel is especially effective in managing email sequences and automating bulk email dispatch, which has significantly streamlined the email marketing process for me. Moreover, it's a fantastic tool for lead management. I can easily track lead progress across various stages of my sales funnel and pipeline, and generating reports is straightforward, which enhances my ability to analyze and improve business strategies. The simplicity of navigating HighLevel, even from the initial setup, contributes greatly to its appeal. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

I find the support chat accessibility in HighLevel to be lacking. Unlike other CRM tools where the chat support icon is readily available and pops up on the side, HighLevel does not provide this convenience. This feature would be more helpful and convenient for users, making support more accessible and seamless. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

edit

Thank you so much for your thoughtful review! We’re thrilled to hear that you find HighLevel intuitive and valuable for managing email campaigns and tracking leads through your funnels. Simplifying marketing and CRM workflows so you can focus on growth is exactly what we strive for.

We also appreciate your feedback regarding support chat accessibility. Our team is actively working on improving the in-app support experience to make it faster and more seamless for users to connect with our specialists when they need assistance.

We’re grateful to have you as part of the HighLevel community and appreciate you sharing your experience — your input helps us continue improving every day!

— The HighLevel Team

Asif K.

Software Engineer

Small-Business (50 or fewer emp.)

4/14/2026

"All-in-One Marketing Suite, but Bugs and Slow Performance Hold It Back"

3.5/5

What do you like best about HighLevel?

All tools that you'll need from marketing to website development and leads nurturing in one platform Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

The platform has lot of bugs, slow responses, bloat code in the websites Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

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Thanks for the review Asif! Glad to hear you're enjoying the all-in-one tool kit. We're investing heavily in performance, UX, and hopefully you've seen the new AI Studio website builder! All new code and you can edit the code itself now.

Austin B.

Owner

Small-Business (50 or fewer emp.)

3/19/2026

"Empowers Contractors with Scalable Automation"

4.5/5

What do you like best about HighLevel?

I like that HighLevel can scale easily and that it helps contractors out. It allows me to build out automation systems that can scale with contractors as they need, which ensures they have a smooth sales business. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

The user interface isn't super friendly, but they are developing it so that it is. The setup was easy, but the learning curve was steep. Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

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Thanks for the review Austin! Glad to hear HighLevel has helped you automate and engage leads faster. Speed to lead is everything!

Tanika B.

Administration

Real Estate

Small-Business (50 or fewer emp.)

12/12/2025

"HighLevel: Unified Platform with Powerful Automation"

5/5

What do you like best about HighLevel?

I use HighLevel to manage client communications, automate workflows, track leads, and streamline marketing and sales processes within my business. What I like most is that it brings all of my marketing, communication, and client management tools into one unified platform. I also think the automation builder works especially well; it allows me to set up streamlined workflows that save time and ensure none of my leads or clients fall through the cracks. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Some parts of the system feel a bit complex, and it can take a while to figure out how everything works. A simpler layout or better onboarding tutorials would help. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for sharing your experience!

We’re glad HighLevel is helping you unify your marketing, communication, and client management in one place — and that the automation builder is saving you time and improving lead follow-up. That’s exactly what we aim to deliver.

We also appreciate your feedback about system complexity and onboarding. We’re continually working to improve the user experience and expand our training resources to make getting started even smoother.

Thanks for being part of the HighLevel community!

— The HighLevel Team

Rich P.

Co Founder

Small-Business (50 or fewer emp.)

2/25/2026

"All-in-One Digital Marketing Hub That Delivers"

5/5

What do you like best about HighLevel?

Having everything digital marketing-related in one place is great. They also have some great support people, like Harismita N. that takes the time to break things down into simple terms and actions. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

It can be overwhelming to pick up initially. Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

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Thanks for the review Rich! Glad to hear you're digging the support as well as the all-in-on toolkit. If you ever need anything, we're just a Zoom call away!