--- title: Hamlet Reviews meta_title: 'Hamlet Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 12 reviews by the users' company size, role or industry to find out how Hamlet works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 12 scale: '5' date_modified: '2026-05-05' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # Hamlet Reviews **Vendor:** Hamlet Co **Category:** [Space Management Software](https://www.g2.com/categories/space-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 12 ## About Hamlet Hamlet is an all-in-one space management platform built for the evolving world of coworking, shared offices, and flexible space operations. Designed in response to the growing demand for hybrid working, 24/7 access, and seamless member experiences, Hamlet equips space operators with everything they need to manage, grow, and scale their businesses - without the usual operational complexity. From independent coworking hubs to multi-location workspace providers, Hamlet brings clarity and control to the day-to-day running of your space. It enables operators to automate subscriptions and memberships, manage bookings for desks, meeting rooms, and event spaces, and streamline payments and invoicing - all from one intuitive dashboard. Whether you’re handling hot desks, private offices, or high-traffic conference rooms, Hamlet ensures real-time availability, fair usage, and a frictionless booking experience for members and staff alike. Hamlet simplifies lead management and onboarding with easy-to-configure workflows that reduce manual admin and ensure every prospective member gets a professional, consistent welcome. With built-in visitor and guest management tools, operators can monitor foot traffic, offer custom access, and maintain security without slowing things down. For members, Hamlet offers a branded mobile app and a dedicated online portal where they can manage their bookings, payments, profiles, and access to the broader community. Events, announcements, and messaging are all built in - keeping your member base connected, engaged, and informed. To support business decisions, Hamlet offers a robust analytics and reporting suite, providing real-time insights into space usage, revenue performance, and member behaviour. Operators can also take advantage of seamless integrations with popular third-party tools, extending Hamlet’s functionality to match your specific workflows - from accounting platforms to access control systems. Whether you’re launching a new space or optimising an established network, Hamlet adapts to your unique brand, goals, and operational model. The platform is trusted by coworking spaces, creative studios, flexible offices, ghost kitchens, and shared-use facilities across Austrailia and beyond. ## Hamlet Reviews ### 1. Hamlet - A One Stop Shop For Your Business **Rating:** 5.0/5.0 stars **Reviewed by:** Paula D. | Regional Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Hamlet?** I think the best thing about Hamlet is the fact that it is a membership database, a CRM tool, a billing management solution and is developing to incorporate analytics and marketing insights. It really is a one stop shop for any coworking or serviced office operator. It is easy to use, easy to integrate and has streamlined a lot of processes in our business. **What do you dislike about Hamlet?** The only downside is that we didn't use it sooner. **What problems is Hamlet solving and how is that benefiting you?** With Hamlet, we are able to have all the functions of different platforms rolled into one. We no longer need to have a different CRM tool or member database. Additionally, it will soon integrate with our access control system and our IT infrastructure. ### 2. Great ideas, not always excecuted properly **Rating:** 2.5/5.0 stars **Reviewed by:** Brianna S. | Space Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2025 **What do you like best about Hamlet?** Having all locations in one place and being able to see all information. easy to use. **What do you dislike about Hamlet?** I feel like once an update has happened or something new has been released, we then have problems with things that have been around for a while. Takes a really long time for lodged problems to be fixed. **What problems is Hamlet solving and how is that benefiting you?** The problems I have raised have still not been fixed. Re - Notifications not going away once you have selected read all or notifications showing up at all. Multiple times I have raised that when I have a support reply email, the link does not take me to the profile, instead, I have to search that member and manually go into their profile. ### 3. Efficient and easy to use - a great day-to-day tool **Rating:** 5.0/5.0 stars **Reviewed by:** Amber R. | Regional Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Hamlet?** My favourite thing about Hamlet is how easy it is to use. Everything from onboarding new members to making bookings is super straightforward, which makes our day run so much smoother. **What do you dislike about Hamlet?** I'd say the reporting side can feel a bit complex or overwhelming at times. That said, it’s clear that this area is constantly being worked on to make this it more user-friendly, and it’s definitely becoming more straightforward over time. **What problems is Hamlet solving and how is that benefiting you?** Hamlet keeps everything in one place, so we’re not wasting time jumping between different systems. It just makes our workflow smoother and more organised. ### 4. Hamlet has greatly improved our organisations efficiency & productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2025 **What do you like best about Hamlet?** Hamlet is a very User friendly system with great customer support. Hamlet's feature, Enterprise Billing - Has improved efficiencies for our organisation by creating an invoice summary daily, collating revenue by income type to create one summary revenue invoice per day. This saves thousands of individual invoices being created in our accounting system and therefore, enabling our organisation to use a software such like Xero, alleviating the issue of volume limitations. **What do you dislike about Hamlet?** Currently would like to see a better custom reporting tool to analyse or extract data on an ad-hoc basis, which I'm sure will come in time ! **What problems is Hamlet solving and how is that benefiting you?** 'Time Management' in streamlining our 'Member' onboarding and purchasing process of our services for our members. Also making the billing process easy, saving a lot of time in manual processing in our business. ### 5. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren B. | Manager - Training, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2025 **What do you like best about Hamlet?** The simple and user friendly design of the platform **What do you dislike about Hamlet?** Nothing that I dislike, other than waiting for fun new features to be added to the platform - there is always something around the corner that is better and makes things more convenient or easy! **What problems is Hamlet solving and how is that benefiting you?** A lot of problems but primarily it combines several different platforms that all do different things - a member database, a CRM, a reporting tool, a billing platform, a member communication tool. Having everything in one and only needing to train our staff on one platform is so great! ### 6. Customizable **Rating:** 5.0/5.0 stars **Reviewed by:** Alain M. | Projects and Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2025 **What do you like best about Hamlet?** Great, customizable CRM solution for growing businesses. Great API integration with instant messaging platforms and effective reporting **What do you dislike about Hamlet?** I’ve seen Hamlet from the initial implementation and have to admit any issues or suggestions has been reviewed or improved **What problems is Hamlet solving and how is that benefiting you?** From a simple sign up process, user management, room bookings, rostering to secure payment taking and invoicing and reporting ### 7. Very user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Rachael F. | Training Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Hamlet?** Hamlet is incredibly user-friendly and intuitive — everything makes sense and is easy to navigate. From a training perspective, it’s a breeze to teach our staff how to use it. Having worked with other CRM platforms that felt like you needed a degree to understand, Hamlet is a refreshing change. **What do you dislike about Hamlet?** The system occasionally experiences bugs, however, the Hamlet team is always extremely helpful and quick to respond with effective solutions. **What problems is Hamlet solving and how is that benefiting you?** It creates a seamless process for onboarding members, managing their billing, and handling offboarding—all in one place. ### 8. CEO of WOTSO **Rating:** 5.0/5.0 stars **Reviewed by:** Jessie G. | Board Member, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Hamlet?** Hamlet is simple and easy to use. We run a portfolio of 33 locations. **What do you dislike about Hamlet?** The reporting detail needs more work however we hear that should be coming soon. **What problems is Hamlet solving and how is that benefiting you?** It is the operating software for our onboarding, invoicing and reporting for our business. ### 9. Positive experience overall **Rating:** 4.0/5.0 stars **Reviewed by:** Sarah A. | manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Hamlet?** it is user friendly, helps me understand data **What do you dislike about Hamlet?** hamlet is sometimes is glitchy, but overall good **What problems is Hamlet solving and how is that benefiting you?** easy management of client accounts, seeing and understanding data ### 10. User friendly platform, which simplifies your business operations by having everthing in one spot **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Hamlet?** Everything is in one place and is connected **What do you dislike about Hamlet?** Changes to the platform can cause bugs, however this is to be expected and the Hamlet Support team always fix it. **What problems is Hamlet solving and how is that benefiting you?** Enterprise billing integration has helped our business grow, simplifying our invoicing of a larger customer base. ### 11. Training purposes only **Rating:** 5.0/5.0 stars **Reviewed by:** C S. | Head of People, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2025 **What do you like best about Hamlet?** search tool, this questionairre and the fact I had to write a minimum amount of words is frustrating, creating a log-in wasnt idea **What do you dislike about Hamlet?** the constant bugs and errors, the unknown **What problems is Hamlet solving and how is that benefiting you?** CRM ### 12. It works well for our niche business **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Hamlet?** The amount of different things we can do on it **What do you dislike about Hamlet?** It is still developing so there are sometimes errors or things not yet built **What problems is Hamlet solving and how is that benefiting you?** We used to have to use multiple different platforms and spreadsheets. Now everything is in one place. - [View Hamlet pricing details and edition comparison](https://www.g2.com/products/hamlet/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+16%3A21%3A53+-0500&secure%5Bsession_id%5D=c7a1d012-ff19-4772-8a5b-97f9751dba77&secure%5Btoken%5D=1e1d959edddd8ddb072a29ca25588629e80e08c90247374cf4698e1118c962b7&format=llm_user) ## Hamlet Features **Facility Booking** - Desk Booking - Meeting Room Booking - Common Space Booking - Team Booking - Real-Time Availability **Space and Facility Management** - Facility Inventory Management - Booking Systems Integrations - Space Planning - Maintenance Planning **Office Maps** - Interactive Office Maps - Employee Locator - Team Neighborhoods **Workplace Analytics** - Space Usage - Trends & Preferences - Forecasting **Workplace Analytics** - Space Usage - Trends & Preferences - Forecasting **Administrative Tools** - Service Request Portal - Capacity Planning - Reporting & Dashboards **Generative AI** - AI Text Summarization **Administrative Tools** - Compacity Planning - Meeting Cancellation Protection - Amenity Labels **Agentic AI - Integrated Workplace Management Systems (IWMS) features** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Generative AI** - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text - AI Text-to-3D **Agentic AI - Space Management** - Autonomous Task Execution - Cross-system Integration ## Top Hamlet Alternatives - [Tactic](https://www.g2.com/products/tactic/reviews) - 4.6/5.0 (552 reviews) - [Sign In Solutions](https://www.g2.com/products/sign-in-solutions/reviews) - 4.7/5.0 (396 reviews) - [UnSpot](https://www.g2.com/products/unspot/reviews) - 5.0/5.0 (320 reviews)