Top 10 GuestTouch Alternatives & Competitors

Top 10 Alternatives to GuestTouch Recently Reviewed By G2 Community

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Birdeye
By Birdeye
4.7/5
(3,872)
Product Description
Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.
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Reviewers say compared to GuestTouch, Birdeye is:
More usable
Categories in common with GuestTouch:
Online Reputation Management

G2 Profile and Reviews
By G2
4.7/5
(4,158)
Product Description
G2 helps businesses discover, review, buy, and manage the software needed to reach their potential
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Reviewers say compared to GuestTouch, G2 Profile and Reviews is:
More usable
Categories in common with GuestTouch:
Online Reputation Management

SOCi
By SOCi
4.5/5
(3,726)
Product Description
AI-powered marketing solutions for multi-location businesses.
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Categories in common with GuestTouch:
Online Reputation Management
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Podium
By Podium
4.6/5
(2,065)
Product Description
Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.
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Reviewers say compared to GuestTouch, Podium is:
More usable
Categories in common with GuestTouch:
Online Reputation Management

SurveySparrow
By SurveySparrow Inc.
4.4/5
(2,034)
Product Description
SurveySparrow is designed to enable users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.
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Categories in common with GuestTouch:
Online Reputation Management

Thryv
By Thryv
4.3/5
(1,991)
Product Description
Thryv’s AI-powered sales and marketing platform gives you the tools you need to market smarter, sell more, and grow your business faster. Built on a powerful growth framework, Thryv helps you get found online, capture and convert new leads, and turn happy customers into repeat business.
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Categories in common with GuestTouch:
Online Reputation Management

Textedly
By Textedly
4.6/5
(1,262)
Product Description
Textedly is an SMS marketing communications channel that allows you to advertise, promote, announce, and engage with your audience through text messaging directly to cell phones. Textedly makes communicating with your contacts easy and efficient through their SMS and MMS Mass Texting Messaging service.
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Categories in common with GuestTouch:
Online Reputation Management

Yext
By Yext
4.4/5
(990)
Product Description
Yext is an API-first, composable software platform that collects and organizes content from across the enterprise to deliver relevant, actionable information — in the form of answers — wherever people ask questions about a business.
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Categories in common with GuestTouch:
Online Reputation Management

Text Request
By Text Request
4.6/5
(945)
Product Description
Text Request is an online business texting service. Send and receive texts, manage groups, integrate with your CRM, and more using your current business number.
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Reviewers say compared to GuestTouch, Text Request is:
More usable
Categories in common with GuestTouch:
Online Reputation Management

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G2 Advertising
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G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.
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