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Gryphon ONE Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Gryphon ONE Integrations

(2)
Verified by Gryphon ONE

Gryphon ONE Media

Gryphon ONE Demo - Stage 1: Pre-contact Screening & Authentication
Expand outreach, ensure compliance, and secure connections. Avoid costly violations with TCPA/DNC compliance. Defend against lawsuits with litigator screening tools. Ensure compliance across SMS, email, mail, and calls. Authenticate and secure all outbound communications. Integrate...
Gryphon ONE Demo - Stage 2: Intelligence During contact
Expand outreach, ensure compliance, and secure connections with real-time call monitoring. Gain insights with advanced conversation intelligence. Analyze sentiment to improve customer interactions. Manage consent and preferences to build trust Ensure conversations comply with all regula...
Gryphon ONE Demo - Stage 3: Post-contact Insights
Log interaction scores and prepare audit-ready compliance records. Conversation scoring. Reporting on 100% of conversations (eliminate surveys) . Dashboarding and Analytics.
Gryphon ONE Demo - Audit & Data Analysis
Gain unparalleled transparency and control with audit trails and campaign tracking tools. Gryphon ONE delivers: Provides standard and customizable reports of system activity history. Offers detailed campaign insights, including call summaries and exemptions. Seamlessly integrates with BI...
Gryphon ONE Demo - Litigator Defense
Minimize legal risks by automatically identifying and blocking calls to known litigators and professional plaintiffs. Gryphon ONE safeguards your business with: A comprehensive database of predatory litigators. Real-time call blocking to prevent inadvertent violations. Customizable setti...
Gryphon ONE Demo - Reassigned Numbers Database
Prevent compliance risks by verifying phone numbers before initiating calls or texts. Gryphon ONE: Verifies numbers in real time. Prevents miscommunication and regulatory fines. Ensures outreach reaches intended audience.
Gryphon ONE Product Video:
Increase efficiency and accelerate growth with AI-empowered tools that elevate customer and prospect interactions.
Play Gryphon ONE Video
Gryphon ONE Product Video: Increase efficiency and accelerate growth with AI-empowered tools that elevate customer and prospect interactions.
Vision, Challenge & Opportunity:
Explore the hidden risks, shrinking marketable bases, and how real-time compliance can transform marketing, sales, and servicing.
Play Gryphon ONE Video
Vision, Challenge & Opportunity: Explore the hidden risks, shrinking marketable bases, and how real-time compliance can transform marketing, sales, and servicing.
Risk & Reach Insights:
Learn how to stay compliant with TCPA, DNC, and state laws without shrinking your reach. Protect your brand and drive more revenue with intelligent outreach strategies.
Play Gryphon ONE Video
Risk & Reach Insights: Learn how to stay compliant with TCPA, DNC, and state laws without shrinking your reach. Protect your brand and drive more revenue with intelligent outreach strategies.
Maturity Model & Editions:
Learn how to move from basic contact compliance to fully optimized, enterprise-wide strategies that maximize outreach while minimizing risk.
Play Gryphon ONE Video
Maturity Model & Editions: Learn how to move from basic contact compliance to fully optimized, enterprise-wide strategies that maximize outreach while minimizing risk.
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Gryphon ONE Reviews (442)

Reviews

Gryphon ONE Reviews (442)

4.2
442 reviews

Pros & Cons

Generated from real user reviews
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Kim L.
KL
Senior Compliance Director
Enterprise (> 1000 emp.)
"Implementing Call Blocking with Gryphon: A True Game Changer"
What do you like best about Gryphon ONE?

Introducing Gryphon’s call blocking solution was a transformative move for our company. The system integrates seamlessly into our operations and has completely taken the worry out of compliance—something that used to require significant time and oversight.

Beyond the technology itself, Gryphon has proven to be an outstanding partner. Their team is easy to work with, incredibly responsive, and truly attentive to our evolving business needs. The experience has been smooth, professional, and results-driven from day one. Review collected by and hosted on G2.com.

What do you dislike about Gryphon ONE?

I dont have anything that I dislike, service does exactly what was promised. Review collected by and hosted on G2.com.

VM
Sr Manager
Mid-Market (51-1000 emp.)
"Gryphon ONE Helps Us Stay Confidently Compliant"
What do you like best about Gryphon ONE?

The platform makes compliance management simple and reliable. Its inbuilt DNC functionalities reduce a lot of manual work, and the team’s knowledge of regulatory requirements gives us confidence that we’re staying compliant. The reporting and visibility features are also easy to use, which helps leadership track performance quickly. Review collected by and hosted on G2.com.

What do you dislike about Gryphon ONE?

Like most enterprise tools, there’s a learning curve during implementation. At times, customization can feel slower than expected. Also, clearer upfront details on add-on costs (such as audit files or additional reporting needs) would make budgeting smoother. Review collected by and hosted on G2.com.

Verified User in Telecommunications
CT
Enterprise (> 1000 emp.)
"Gryphon is one of the leading solution providers for Do Not Contact space."
What do you like best about Gryphon ONE?

Lot of functionalities for Do Not Contact solutions are inbuilt and the team is experienced in the legal rules around DNC. Review collected by and hosted on G2.com.

What do you dislike about Gryphon ONE?

We faced some challenges implementing customized solutions, felt that our organization took ownership of testing the solution during implementation.

Being upfront about cost would be helpful. Eg: We did not know that getting files for auditing would be added to transactional charges.

Yearly cost is on the higher side when compared to other vendors. Review collected by and hosted on G2.com.

JG
CCO
Mid-Market (51-1000 emp.)
"Review"
What do you like best about Gryphon ONE?

Teleblock was the best service with Gryphon Review collected by and hosted on G2.com.

What do you dislike about Gryphon ONE?

We have not fully utilized al of Gryphon one to have a better answer Review collected by and hosted on G2.com.

DN
SVP of Strategic Development - Americas
Mid-Market (51-1000 emp.)
"SVP of Strategic Development - Americas"
What do you like best about Gryphon ONE?

Ability to feel confident that all our Campaigns are compliant and continued compliance revision updates Review collected by and hosted on G2.com.

What do you dislike about Gryphon ONE?

No downside. All my requirements are met and seamless use Review collected by and hosted on G2.com.

MM
Vice President, Legal
Enterprise (> 1000 emp.)
"Enjoy working with the Gryphon team"
What do you like best about Gryphon ONE?

Gryphon excels in customer support, guidance as well as having excellent technology solutions. Review collected by and hosted on G2.com.

What do you dislike about Gryphon ONE?

Nothing comes to mind in terms of what I dislike about Gryphon. The technology is impressive, but their bread and butter is their customer support. Review collected by and hosted on G2.com.

Verified User in Hospitality
CH
Mid-Market (51-1000 emp.)
"Senior Director, FP&A"
What do you like best about Gryphon ONE?

The integration process within the Salesforce AppExchange is straightforward and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Gryphon ONE?

The call block reason code reporting feature is not integrated with the Salesforce or Telephony application. Review collected by and hosted on G2.com.

AS
Project Manager
Enterprise (> 1000 emp.)
"Experience has been great"
What do you like best about Gryphon ONE?

The ability to scrub against the RND, Federal & State DNC lists Review collected by and hosted on G2.com.

What do you dislike about Gryphon ONE?

I think some of the API and SFTP requirement documents could have been made a bit more clearer Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Small-Business (50 or fewer emp.)
"Administrative setup and roll out."
What do you like best about Gryphon ONE?

The Gryphon ONE app is straight forward and logical. User friendly. Review collected by and hosted on G2.com.

What do you dislike about Gryphon ONE?

There is no way to put calls on speaker phone. Review collected by and hosted on G2.com.

Verified User in Automotive
CA
Mid-Market (51-1000 emp.)
"Great Partner: So Easy To Work With"
What do you like best about Gryphon ONE?

The fast turn around on fixes when QA testing and fixing issues in Production. Gryphon Team was always prepared for our meetings. Review collected by and hosted on G2.com.

What do you dislike about Gryphon ONE?

I can't think of anything in particular. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

19 months

Average Discount

11%

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Gryphon ONE Features
Record Calls
Generate Location
Call Types
Personalization
Record Prospect Data
Notes
Daily Summary
Automated Emails
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Gryphon ONE