--- title: Gryphon ONE Reviews meta_title: 'Gryphon ONE Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 442 reviews by the users' company size, role or industry to find out how Gryphon ONE works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 442 scale: '5' date_modified: '2026-08-04' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Gryphon ONE Reviews **Vendor:** Gryphon AI **Category:** [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking) **Average Rating:** 4.2/5.0 **Total Reviews:** 442 ## About Gryphon ONE Gryphon AI’s vision is to accelerate revenue growth by maximizing the yield of enterprise outreach, anchored in the principle of “Growth through Governance – Contact Compliance without Compromise”. Gryphon AI provides a transparent governance layer that unlocks untapped market potential with 100% audit readiness. This strategy operationalizes contact governance and real‑time TCPA, DNC, and TSR compliance across Legal, Marketing, and Collections, as well as regulated industries including Financial Services, Insurance, Healthcare, and Retail. By optimizing reach and enabling real-time auditing, Gryphon AI increases velocity across voice, SMS, and AI-driven channels while eliminating the over-suppression of compliant customers. Powered by distinctive capabilities, a strategic partner ecosystem, and 25 years of expertise, this framework forms the foundation of the Gryphon ONE platform and turns compliance into a durable competitive advantage. Learn more at www.gryphon.ai. Revenue Growth – ​As organizations struggle to meet the imposing demands associated with compliant outreach, they find their contactable universe dwindling exponentially. One of the key contributors to this reduction is the over-suppression of reachable contacts. With over 25 years of experience, Gryphon AI fully understands the breadth of an organization’s contact compliance demands and has helped over 200 enterprise organizations mitigate risk while broadening their marketable reach. ​​ Customer Experience – Gryphon AI's best-in-class AI solution delivers real-time intelligence to support business-specific objectives throughout every interaction. Gryphon AI engages in every customer interaction, providing actionable insights, real-time enablement, and valuable KPIs detailing the overall success of every interaction, delivering a personalized experience, improved agent performance, and increased customer satisfaction and loyalty.​​ Risk Mitigation – ​Gryphon AI has been a trusted advisor protecting enterprise companies from TCPA and other all-channel Do Not Contact violations through an automated, platform-based approach to contact compliance for nearly a quarter of a century. Our real-time platform accounts for all regulatory lists, constantly changing contact compliance data, and timebound restrictions while honoring opt-out requests and applying proprietary existing business relationship and consent data, with a comprehensive audit trail of those activities. ## Gryphon ONE Pros & Cons **What users like:** - Users enjoy the **peace of mind** from Gryphon ONE's effective call-blocking features during restrictions and holidays. (5 reviews) - Users find the **ease of use** of Gryphon ONE enhances their workflow and simplifies compliance management effortlessly. (3 reviews) - Users appreciate the **user-friendly interface** of Gryphon ONE, noting its straightforwardness and logical design for efficient use. (3 reviews) - Users value the **accuracy** of Gryphon ONE, ensuring compliance and enhancing peace of mind during out-dial restrictions. (2 reviews) - Users appreciate the **simple and reliable compliance management** of Gryphon ONE, enhancing efficiency and confidence in regulations. (2 reviews) - Users find Gryphon ONE to be **intuitive and user-friendly** , making navigation and integration a breeze. (2 reviews) - Simple (2 reviews) - Analytics (1 reviews) - Business Management (1 reviews) - Users value the **peace of mind** provided by Gryphon ONE's call management, ensuring compliance with curfew and holiday restrictions. (1 reviews) **What users dislike:** - Users highlight **call issues** with Gryphon ONE, noting clunky reports and lack of features like speakerphone. (3 reviews) - Users note that **customization can be complex** , leading to implementation challenges and unexpected costs during budgeting. (2 reviews) - Users face **dialer issues** including no speakerphone option and lack of effective training for optimal use. (2 reviews) - Users struggle with the **difficult setup** of Gryphon ONE, finding implementation and training to be challenging and unclear. (2 reviews) - Users note the **high yearly costs** of Gryphon ONE, making budgeting and implementation more challenging than anticipated. (2 reviews) - Initial Difficulties (2 reviews) - Integration Issues (2 reviews) - Users find the **lack of detail** regarding customizations and costs hinders budgeting and understanding of Gryphon ONE. (2 reviews) - Learning Curve (2 reviews) - Users find the **limited customization** options can hinder implementation and overall experience with Gryphon ONE. (2 reviews) ## Gryphon ONE Reviews ### 1. This is a very efficient service, must have **Rating:** 4.5/5.0 stars **Reviewed by:** Joshuah D. | Financial Consultant, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2017 **What do you like best about Gryphon ONE?** Gryphon is very user friendly and helps a lot with productivity and efficiency. I cant work with out it any longer, it shaves hours of work off my week. You can go back and check numbers and time sna lengths of the calls which helps it every part of a sale. you can double check your numbers, analyze your weeks and break down all the numbers. **What do you dislike about Gryphon ONE?** logging in through the phone is a little glitchy at times. there is major problems if you accidentally dial a fax number. Sometimes the automated messages get stuck and repeat endlessly. Sometimes it does get annoying hearing the same machine everyday endlessly and it sounds ike a robot and isnt pleasent on the ears. **Recommendations to others considering Gryphon ONE:** If you have the ability you should definitely use Gryphon. It will change your work day and work load. Ever since using it i have been able to make more calls every day. **What problems is Gryphon ONE solving and how is that benefiting you?** This definitely solves the problem of people not wanting to be called and stopping people from calling your clients. it allows you to call without thinking and save head space. It helps so muhc analyzing what you are doing good and bad on a daily weekly and monthly basis. you can use the numbers and compare to who you are calling to see patterns. being able to break down by area code time of day call results and everything is super helpful. ### 2. Gryphon services saves me money! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2018 **What do you like best about Gryphon ONE?** I like that I don’t have to worry about calling numbers on do not call lists when making cold calls! This service keeps me from making calls to people who don’t want to be contacted which saves me fines! **What do you dislike about Gryphon ONE?** Remember the codes to hit after each call. I have figured out and memorized most now but it was confusing at first! **Recommendations to others considering Gryphon ONE:** Use Gryphon sales anytime you are calling someone you don’t already have approval from to call! It will save you time and money! **What problems is Gryphon ONE solving and how is that benefiting you?** Gryphon Sales allows for calls to only be made to callers not already on Do Not Call lists which saves me time and money! ### 3. Outbound call tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Ann H. | Security Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2018 **What do you like best about Gryphon ONE?** Auto scrubbing of DNC numbers so that I don’t have to manually select numbers and send to a department that will verify if the numbers are DNC or not. **What do you dislike about Gryphon ONE?** Disposition codes are not valid for some disposition of the calls. **Recommendations to others considering Gryphon ONE:** It is very helpful when making a large number of sales calls. **What problems is Gryphon ONE solving and how is that benefiting you?** I don’t have to manually scrub outbound calls for DNC numbers ### 4. Great way to track calls **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2018 **What do you like best about Gryphon ONE?** Once you disposition the call, you can immediately make the next call. **What do you dislike about Gryphon ONE?** Sometimes the DNC list seems to be extreme. I have talked to several customers that were completely unaware they were on such a list. **Recommendations to others considering Gryphon ONE:** It works if used correctly **What problems is Gryphon ONE solving and how is that benefiting you?** No real problems ### 5. What I like about Gryphon **Rating:** 5.0/5.0 stars **Reviewed by:** Rod F. | Residential Sales Representative, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2017 **What do you like best about Gryphon ONE?** I like using Gryphon Because it makes the most business sense When reaching your customers by phone. Dispositioning a call has has never been easier. **What do you dislike about Gryphon ONE?** I don’t have a specific situation that would make me not like this program.However the voice message asking me to dial a number is too soon. It might be better to make it every 30 seconds **What problems is Gryphon ONE solving and how is that benefiting you?** The business benefits would be not calling somebody that does not want to be called and Curfew restrictions are really nice. I don’t have a specific situation that would make me not like this program. Its great. ### 6. The new dashboard is very user friendly. It is very easy to get a lot of information in a glance. **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew A. | Officer/Relationship Branch Manager, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2016 **What do you like best about Gryphon ONE?** I like that I can pull up the dashboard and get a snapshot of my branch's call volume and results very quickly, it is a very simple screen to read and understand, without a lot of clicking around. **What do you dislike about Gryphon ONE?** The timeframe on the dashboard sometimes has me messed up. There was a point toward the beginning of November that I was seeing some of October's volume. I am unsure how to set the default to show me only the current month and not the prior 30 days. **Recommendations to others considering Gryphon ONE:** Very user friendly. Set the dashboard to include snapshot information you use regularly to avoid having to dig around. **What problems is Gryphon ONE solving and how is that benefiting you?** I have been very easily able to address which bankers are making their calls and who isn't. I am also able to see who is dispositioning their call results, and who is having progress with contacting our customers. We primarily use this product to measure outbound calls based on associate and use these numbers as well as results to coach the associate for future outbound calls. ### 7. Gryphon review **Rating:** 4.5/5.0 stars **Reviewed by:** Nicholas V. | Professional Player, Sports, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2017 **What do you like best about Gryphon ONE?** I like that gryphon let's you disposition calls for the future. It makes it feel easy to handle all phone calls. It also is very good for showing your boss what you have been doing and how many people you have been calling. Overall Gryphon is great and easy to use. **What do you dislike about Gryphon ONE?** The only thing I dislike is the operating in between calls always saying enter a new number. **Recommendations to others considering Gryphon ONE:** It's an easy you and very good for businesses **What problems is Gryphon ONE solving and how is that benefiting you?** It allows your boss to see how many people answer how much time you're spending on phone calls so that's good for them business ### 8. Easy to use and track. **Rating:** 4.5/5.0 stars **Reviewed by:** Tyler L. | Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2018 **What do you like best about Gryphon ONE?** I most like the ability to track phone calls made in different formats. **What do you dislike about Gryphon ONE?** The number of dispositions. I know its Sprints decision, but I hit the same disposition either way. **What problems is Gryphon ONE solving and how is that benefiting you?** Im not sure I am solving anything. If there was an outmoded dialer that called 5 people at a time would be goodfor cold calling. ### 9. NYC SMB Sales Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2018 **What do you like best about Gryphon ONE?** The tracking of calls and reporting. The ability to see the number of calls that dialed. **What do you dislike about Gryphon ONE?** That my company doesn't have the ability to listen in on calls for coaching purposes. **Recommendations to others considering Gryphon ONE:** N/A **What problems is Gryphon ONE solving and how is that benefiting you?** Avoiding calls to people on DNC lists. ### 10. Good experience once I got used to it **Rating:** 5.0/5.0 stars **Reviewed by:** Jaquay C. | Agent, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2018 **What do you like best about Gryphon ONE?** I like that it keeps a record of how many people I call and lets me know if someone is on the do not call list **What do you dislike about Gryphon ONE?** The #commands were confusing at first. It didn't log some of the calls I made. **Recommendations to others considering Gryphon ONE:** Learn all of the # commands. Don't hang up after making a call. **What problems is Gryphon ONE solving and how is that benefiting you?** We have call-a-thons the first Monday of every month in our office where we make 100 phone calls to clients and prospects. It keeps track of our calls so we know where we are at different points throughout the day. ### 11. It is necessary for us to use Gryphon so we will not be fined. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2017 **What do you like best about Gryphon ONE?** It is easy to use. The voice over is clear on what to do next. It lets me know when to move on to the next call because this potential customer has a block on their phone. It is mandatory for us to use it. **What do you dislike about Gryphon ONE?** Nothing to not like. It just a daily routine. I have the Gryphon program as a contact so it is easier to remember the long number. Each time I call a customer it allows me time to find my next number and enter the new number without having to constantly redial each number. **Recommendations to others considering Gryphon ONE:** Add it as a contact. Then it is much quicker to use. **What problems is Gryphon ONE solving and how is that benefiting you?** I am saving my company from being fined $25,000. I get to keep my job. ### 12. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** June 21, 2018 **What do you like best about Gryphon ONE?** The website for Gryphon is easy to use and provides a lot of good information that can be read and interpreted quickly and easily. **What do you dislike about Gryphon ONE?** Calling into Gryphon can be a repetitive and inconvenient task. The message that repeats over and over again is said way to often and becomes annoying **What problems is Gryphon ONE solving and how is that benefiting you?** The use of this service is to track calls that are made. ### 13. Sales Rep **Rating:** 5.0/5.0 stars **Reviewed by:** Tiffany M. | Operations Assistant, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2018 **What do you like best about Gryphon ONE?** I really like how I am able to go back and review all the numbers that I’ve made. It’s as simple as clicking ontol the dates and search. **What do you dislike about Gryphon ONE?** It takes a few minutes for system to be updates after dials **What problems is Gryphon ONE solving and how is that benefiting you?** We are able to see contacts and out comes of each dials made ### 14. Great interface **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2018 **What do you like best about Gryphon ONE?** The Dashboard of performers. Being able to track their amount of calls **What do you dislike about Gryphon ONE?** Having to change my password everytime I log in **What problems is Gryphon ONE solving and how is that benefiting you?** Cold calling prospects, this allows my reps to be compliant to the DNC ### 15. Sales Performance Review **Rating:** 5.0/5.0 stars **Reviewed by:** James G. | Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2018 **What do you like best about Gryphon ONE?** The ability to disposition phone calls and characterize calls. **What do you dislike about Gryphon ONE?** The slower update response for individual call volume. **What problems is Gryphon ONE solving and how is that benefiting you?** Saving time and resources using gryphon. Identifying which customer contact numbers are good from the bad. ### 16. Great Call System **Rating:** 5.0/5.0 stars **Reviewed by:** Jay G. | Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2018 **What do you like best about Gryphon ONE?** The ability to quickly enter, and disposition numbers is unlikely anything I've ever used in the sales industry. I had issues with input at times, but overall it was a great experience. **What do you dislike about Gryphon ONE?** Issues with input. At times it wouldn't allow me to enter my next phone number. **Recommendations to others considering Gryphon ONE:** As long as you memorize your most used dispositions codes, you'll find this to be the most useful tool at your job. **What problems is Gryphon ONE solving and how is that benefiting you?** The benefits have been massive as far as customer aquisition ### 17. It’s a good tool **Rating:** 4.5/5.0 stars **Reviewed by:** Temika W. | Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2018 **What do you like best about Gryphon ONE?** Continues with calls....don’t have to hang up and dial another number **What do you dislike about Gryphon ONE?** Nothing ..everything works really well. There isn’t anything that I dislike about the service **What problems is Gryphon ONE solving and how is that benefiting you?** Just making dials for prospecting. ### 18. Gryphon is a good calling system to stay in great compliance shape **Rating:** 5.0/5.0 stars **Reviewed by:** Earline Denise J. | Agent, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2018 **What do you like best about Gryphon ONE?** I like that gryphon tells you when a number is on the Do Not Call List or on the Internal Do Not call List **What do you dislike about Gryphon ONE?** Having to disposition every call and time of dialing another number **What problems is Gryphon ONE solving and how is that benefiting you?** People who are on our Internal Do Not Call List as the company ### 19. it's been working well **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2018 **What do you like best about Gryphon ONE?** that i can see what I have done for the day. **What do you dislike about Gryphon ONE?** sometimes the call does not go through..... **What problems is Gryphon ONE solving and how is that benefiting you?** giving me a idea of a better targeting list to call. ### 20. Easy, pleasant **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica B. | Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2018 **What do you like best about Gryphon ONE?** I like when gryphon is Tracking my phone calls. I can go back in the past to track how many calls I have in the month/wk. **What do you dislike about Gryphon ONE?** I have no dislikes, I like everything about it **What problems is Gryphon ONE solving and how is that benefiting you?** No, problems, beneifits are tracking my work phone calls and call times. ### 21. Gryphon calls **Rating:** 1.0/5.0 stars **Reviewed by:** dave r. | small business sales rep, Security and Investigations, Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2017 **What do you like best about Gryphon ONE?** Very frustrating. Can not monitor how many calls counted, without having manager letting us know. Hate to use it. **What do you dislike about Gryphon ONE?** Hard to disposition all calls, some get disconnected, some times it says do not call when it is a business. Can not track which calls are counted without contacting manager **Recommendations to others considering Gryphon ONE:** Let the users know how many calls they have without contacting manager **What problems is Gryphon ONE solving and how is that benefiting you?** Good way for our company to check on us. . Not as much benefit for small business as for residential ### 22. Sales Performace Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2018 **What do you like best about Gryphon ONE?** Do not call blocking whenever I encounter a number that should be blocked. **What do you dislike about Gryphon ONE?** time allowed between calls before disconnecting **What problems is Gryphon ONE solving and how is that benefiting you?** Avoiding fines for DNC. No fines ### 23. Excellent tool to track my sales calls **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2018 **What do you like best about Gryphon ONE?** Excellent way to track my sales calls and ensure I am reaching the targeted number of customers I need to reach. **What do you dislike about Gryphon ONE?** Nothing, love this system, very user friendly **What problems is Gryphon ONE solving and how is that benefiting you?** By gauging my call volume vs sakes enhances my approach ### 24. Gryphon management **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2018 **What do you like best about Gryphon ONE?** Gryphon is a great tool to monitor activity. **What do you dislike about Gryphon ONE?** Gryphon is a tool to monitor activity. It is often used for micromanagement purposes. **Recommendations to others considering Gryphon ONE:** None **What problems is Gryphon ONE solving and how is that benefiting you?** None ### 25. Great system for business calls **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2018 **What do you like best about Gryphon ONE?** I like the progress tracking, and letting us know trends...This help with evaluating progress and revaluation of yourself **What do you dislike about Gryphon ONE?** That there is not a Dialer!I would like to seee a die alter, when we can make 100. Calls a day.... **Recommendations to others considering Gryphon ONE:** Find a way to add a dialer, it would be nice if we could contact more than the usual **What problems is Gryphon ONE solving and how is that benefiting you?** The DNC screening, and I realize that many leads that we call are possible DNC’s and this assist up pretty well... ### 26. Ease of use, easy to understand and navigate **Rating:** 4.0/5.0 stars **Reviewed by:** Morgan Z. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2018 **What do you like best about Gryphon ONE?** How easy it is to understand for first time users **What do you dislike about Gryphon ONE?** I am not sure if its Gryphon or just our end but to track a call with us here at Sprint, you have to hit the # key when finished. Sometimes I will call an acct and it will say "for the company directory, press #." I forget sometimes, hit # and then the call ends. Its super frustrating. **What problems is Gryphon ONE solving and how is that benefiting you?** Nothing I can think of. ### 27. Efficiency in Tracking and Time **Rating:** 5.0/5.0 stars **Reviewed by:** Austin B. | Financial Professional, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2017 **What do you like best about Gryphon ONE?** I love it's efficiency to see how productive I'm actually being. How effective I am on the phone, if I'm keeping people on the phone. Even how long it takes to set up an appointment which is my ultimate goal. Love how it shows if I take a break after a call or if I keep on working through the pain. Great for tracking not only numbers of outgoing dials but performance and time use as well. **What do you dislike about Gryphon ONE?** After the high volume of dials I make, the lady's voice annoys me. I wish I could have an option to turn her voice volume down or off, or even customized options of frequency and volume of her voice. **Recommendations to others considering Gryphon ONE:** Use it from the get go to get used to it and you will maximize your efficiency and your use of time. **What problems is Gryphon ONE solving and how is that benefiting you?** Tracking phone marketing time and use. Save me a ton of time on tracking numbers and picking up and putting down the phone. Which also keeps me focused and on task. ### 28. Compliance **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2018 **What do you like best about Gryphon ONE?** Accurate tracking of our new folks outbound calls. **What do you dislike about Gryphon ONE?** Having to manually log new people into the system and then train them. It would be fine if we had a group that starts all at once but we hire one at a time so it is a constant in the system, or just leaving them out, all the time. **What problems is Gryphon ONE solving and how is that benefiting you?** Cold calling ### 29. Very good to keep my on track! **Rating:** 5.0/5.0 stars **Reviewed by:** Malinda C. | Enterprise (> 1000 emp.) **Reviewed Date:** February 08, 2018 **What do you like best about Gryphon ONE?** Helps me to stay on track and evaluate my progress! **What do you dislike about Gryphon ONE?** There’s really nothing about the system that I dislike at all. **Recommendations to others considering Gryphon ONE:** Absolutely **What problems is Gryphon ONE solving and how is that benefiting you?** Making more money because I can track progress and maximize my time! ### 30. 1st year user **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2017 **What do you like best about Gryphon ONE?** I believe it's an excellent tool to use and I'm glad my company uses it. This was the 1st year using Gryphon, but I think it is probably the most professional way to track multiple calls through out the day. With that said, everything can use with improvement over time. **What do you dislike about Gryphon ONE?** Well more people use cellphones now then in years prior, the fact of making hundreds of calls and only getting through to only a tenth or less than that, makes me feel that I may be missing out on so many more opportunities. I hope there is some middle ground to give more touches on a broader scale. **Recommendations to others considering Gryphon ONE:** Use it. The more you do the quicker the calls go through to the next yes. The faster you dial the quicker you cut off the repetitive and annoying voice recordings in between. Haha **What problems is Gryphon ONE solving and how is that benefiting you?** Again, the ability to make hundreds of calls in rapid succession is great. The fact that I can't get through to cell phones is frustrating, but I understand that there is a level of privacy that may come into play too. I just hope there were a better way to get more of these touches too. ### 31. Gryphon experience **Rating:** 5.0/5.0 stars **Reviewed by:** Jason W. | Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2018 **What do you like best about Gryphon ONE?** I'm impressed with the user friendliness of Gryphon reporting portal. Clearly defined report filters make it easy to quickly drill down and find the Gryphon data you're looking for. **What do you dislike about Gryphon ONE?** Nothing - Gryphon is one of the most impressive databases I've ever used. **What problems is Gryphon ONE solving and how is that benefiting you?** I'm able to track my call production hourly and daily to ensure that I'm contacting my customers often and giving them the service they deserve. ### 32. Gryphon User **Rating:** 4.5/5.0 stars **Reviewed by:** Ayesha S. | Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2018 **What do you like best about Gryphon ONE?** Pretty much what i use: log of calls, ease of dialing **What do you dislike about Gryphon ONE?** i like it all just fine. What i use suits me **What problems is Gryphon ONE solving and how is that benefiting you?** making calls to prospects via Gryphon ### 33. Terriffic System to use **Rating:** 5.0/5.0 stars **Reviewed by:** Breon D. M. | Licensed Agent, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2018 **What do you like best about Gryphon ONE?** The DNC call registry feature because it helps me know what prospects are on the DNC list which will help me know who not to reach out to. **What do you dislike about Gryphon ONE?** Having to remember what number to press. **What problems is Gryphon ONE solving and how is that benefiting you?** A business problem I am solving would be calling and setting an appointment to keep track. Some benefits that I realized would be the opportunity to know what numbers are on the DNC list. ### 34. Legal Liability - Gryphon is a LifeSaver! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2018 **What do you like best about Gryphon ONE?** Gryphon allows me to keep track of clients who have called, ones who are on the do not call list so I can keep this in mind, and allows me to be coached to improve my work performance consistently. **What do you dislike about Gryphon ONE?** We sometimes have LONG delays inbetween clicking to dial and when it actually starts dialing. **Recommendations to others considering Gryphon ONE:** Know what you are looking for. It is secure, so the information of your company is kept confidential. **What problems is Gryphon ONE solving and how is that benefiting you?** We are reaching out to the right points of contact and have a record to reflect on. This helps me to maximize my time and reach out to more clients. ### 35. Gryphon networks **Rating:** 5.0/5.0 stars **Reviewed by:** Scott C. | Corporate Sales Representative, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2017 **What do you like best about Gryphon ONE?** Very easy to use. It is nice that no matter what number I am calling from my personal phone number shows up on their caller ID. Easy way to track required phone calls. **What do you dislike about Gryphon ONE?** Not much to dislike. It was difficult to adjust to the newer platform several month or a year ago but just common practice now. **What problems is Gryphon ONE solving and how is that benefiting you?** Tracking of personal phone call performance, what works and what doesnt by time of day. ### 36. Very useful **Rating:** 4.5/5.0 stars **Reviewed by:** Rui Z. | Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2018 **What do you like best about Gryphon ONE?** I like the convenience of having the phone numbers already scrubbed. **What do you dislike about Gryphon ONE?** I don't have anything in particular that I don't like. **What problems is Gryphon ONE solving and how is that benefiting you?** Calling clients knowing that their numbers have been scrubbed. ### 37. Best way to keep track of my call ratios **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2018 **What do you like best about Gryphon ONE?** That I'm able to use it from anywhere and any phone **What do you dislike about Gryphon ONE?** That it does not give me an option for wrong phone numbers or disconnected numbers. **What problems is Gryphon ONE solving and how is that benefiting you?** The fact that we can disposition a call based on certain criteria's which allow us to better determine sales ratios. Thus I can better determine the average number of calls I'm going to need to make before I get an appointment. ### 38. Great resource for businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2018 **What do you like best about Gryphon ONE?** Gryphon Networks has great analytics that help me track and help my reps be more successful. **What do you dislike about Gryphon ONE?** The agent call report is a bit clunky and could use some improvement. **What problems is Gryphon ONE solving and how is that benefiting you?** It helps me with each of my nine reps identify why they are having trouble on the phones. ### 39. Easy interface. **Rating:** 5.0/5.0 stars **Reviewed by:** Brad C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2018 **What do you like best about Gryphon ONE?** Go from call to call without hanging up and redialing. **What do you dislike about Gryphon ONE?** Takes a few times to get used to the follow up responses. **What problems is Gryphon ONE solving and how is that benefiting you?** Protects from the do not call list. ### 40. Frustrating in that it does not give me enough time between calls to document findings and research **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2018 **What do you like best about Gryphon ONE?** I do like that it drastically reduces calls to those who do not wish to receive them—- Those conversations would be a waste of time for me and would appear disrespectful leaving a bad taste in their mouth regarding my company **What do you dislike about Gryphon ONE?** That it doesnt give me enough time between calls causing me to waste time dialing back in... this is the main reason I chose to complete this survey… Hoping for autonomy in controlling the length of use of your system... The system frequently does not recognize my PIN **What problems is Gryphon ONE solving and how is that benefiting you?** Use is required by my company to prevent fines associated with do not call numbers ### 41. Useful Software **Rating:** 3.5/5.0 stars **Reviewed by:** Joseph S. | Vice President, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** February 09, 2018 **What do you like best about Gryphon ONE?** The ability to prospect without violating any DNC numbers. **What do you dislike about Gryphon ONE?** the user interface for managers is hard to manage / navigate. i wish there were simpler reports for managers to help coach their agents **Recommendations to others considering Gryphon ONE:** make it more user friendly to track live data and run reports...maybe even email customization reports on a schedule **What problems is Gryphon ONE solving and how is that benefiting you?** we are solving the issue of calling DNC listed numbers and avoiding fines. ### 42. Make 30 calls per day for the last 2.5 years **Rating:** 4.0/5.0 stars **Reviewed by:** Tyler M. | Sales Representative, Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2018 **What do you like best about Gryphon ONE?** Blocks do not call list and I don’t have to hang up and call another person it’s already there and ready. **What do you dislike about Gryphon ONE?** The voice constantly talking and it hangs up if you do not make a call in a certain amount of time **Recommendations to others considering Gryphon ONE:** Don’t hang up when you don’t make A call in a few min **What problems is Gryphon ONE solving and how is that benefiting you?** Do not call list. Benefits are not getting sued ### 43. We use it for work calls an prospecting by phone **Rating:** 2.5/5.0 stars **Reviewed by:** Greg B. | Enterprise (> 1000 emp.) **Reviewed Date:** February 08, 2018 **What do you like best about Gryphon ONE?** It does work well and lets you dial the next number without having to listen to the whole prompt. **What do you dislike about Gryphon ONE?** There could be more choices for reasons not to call or to follow up. **Recommendations to others considering Gryphon ONE:** It does let you know before you contact someone on the do not call list. **What problems is Gryphon ONE solving and how is that benefiting you?** We must use it according to the company so that we don’t incur fines. ### 44. Great Time Saver **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2017 **What do you like best about Gryphon ONE?** Gryphon can be used from any phone at any time and the prospect always sees caller ID showing your preferred callback number. I also like that a block of calls can be quickly made in a single continuous session without the need to physically hang up after each call. The ability to instantly "code" the results of each call allows for easy tracking and overall call management. **What do you dislike about Gryphon ONE?** The frequent prompt to "dial another number" can be a bit annoying. I wish they would reduce the frequency. **What problems is Gryphon ONE solving and how is that benefiting you?** Avoiding DNC issues, saving time versus calling without Gryphon, managing quality level of prospects on an ongoing basis. ### 45. Great System! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 08, 2018 **What do you like best about Gryphon ONE?** I love how accurate the call lists are and how it shows time and length of calls. **What do you dislike about Gryphon ONE?** Do not have anything I can think of that I do not like. **Recommendations to others considering Gryphon ONE:** Definitely helps you track and keep your sales associates accountable! **What problems is Gryphon ONE solving and how is that benefiting you?** It helps keep me accountable and track all my contacts and helps me remember or look up when I called someone. ### 46. Extremely quick and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Kelsey U. | Business Sales Account Manager , Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2018 **What do you like best about Gryphon ONE?** I like that it tells you who is restricted and who isn't, That way you don't call someone who is restricted. **What do you dislike about Gryphon ONE?** I dislike how sometimes it freezes up. **What problems is Gryphon ONE solving and how is that benefiting you?** The benefits is that you're not calling someone restricted and either making them mad that you're calling or getting in trouble for contacting a restricted line. ### 47. Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Tarek G. | ADT Custom Homes Sales Rep., Security and Investigations, Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2018 **What do you like best about Gryphon ONE?** Accurate, very quick response, Super easy to use **What do you dislike about Gryphon ONE?** Nothing, everything is working fine.... **What problems is Gryphon ONE solving and how is that benefiting you?** Excellent and so easy to use, ### 48. Calls for Prospecting Potential Clients **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2018 **What do you like best about Gryphon ONE?** The ability to call people while using your own phone but without your number coming up on their caller id. **What do you dislike about Gryphon ONE?** The transition process between new calls **What problems is Gryphon ONE solving and how is that benefiting you?** It allows you to know if the numbers that you are dialing are on the do not call list without having to look the numbers up yourself before you dial. ### 49. Awesome because it really keeps me on track **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2018 **What do you like best about Gryphon ONE?** The calls and the quick time it tells me when I do my calls **What do you dislike about Gryphon ONE?** So far there is nothing that I dislike about it. It is very effective program. I give it 5 out of 5 stars. **Recommendations to others considering Gryphon ONE:** Every company should use this to track there employees progress. **What problems is Gryphon ONE solving and how is that benefiting you?** It keeps me on track and out of trouble. ### 50. DNC protection for me and ADT **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2018 **What do you like best about Gryphon ONE?** The service is very easy to use and help you keep track of your call volume **What do you dislike about Gryphon ONE?** It would be nice if it could intergrate with saleselforce to automatically disposition in Salesforce **What problems is Gryphon ONE solving and how is that benefiting you?** Keeps me compliant with the DNC rules ## Gryphon ONE Discussions - [How do you prove ROI?](https://www.g2.com/discussions/how-do-you-prove-roi) - 2 upvotes - [What about email platforms?](https://www.g2.com/discussions/what-about-email-platforms) - 1 upvote - [How can Gryphon ensure the highest call quality?](https://www.g2.com/discussions/what-is-the-quality-of-the-phone-call) - 1 upvote - [Will Gryphon work with the phone system I currently have?](https://www.g2.com/discussions/will-gryphon-work-with-the-phone-system-i-currently-have) - 1 upvote - [Do you have a mobile app for reps that are not seated in an office?](https://www.g2.com/discussions/is-there-an-app-reps-can-download) - 1 upvote - [View Gryphon ONE pricing details and edition comparison](https://www.g2.com/products/gryphon-one/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+09%3A31%3A59+-0500&secure%5Bsession_id%5D=cad36521-8743-42c4-87d4-4a418d5aa3aa&secure%5Btoken%5D=f62c13ffa242850912ee50b77a18e4d2b3188aeb7af6977d49ce447531c6b72e&format=llm_user) ## Gryphon ONE Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) ## Gryphon ONE Features **Quality Assurance** - Evaluation - Calibration - Reports **Compliance** - Regulations - Updates - Exemptions **Feedback Management** - Tagging - Custom Reports and Dashboards **Policy Management - Digital Communications Governance** - Communications Policies Enforcement And Tracking - Customizable Policy Templates **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Engagement** - Feedback - Dashboards - Training **Management** - Scrubbing - Blocking - Campaign Management - Screening **Feedback Analysis** - Thematic Analysis - Sentiment Analysis **Surveillance - Digital Communications Governance** - Real-Time Monitoring Of Digital Communications Channels - Alert System To Identify And Address Violation Of Policies **Contacts** - Personalization - Record Prospect Data **Performance** - Integrations - Compliance **Integration** - Phone Systems - Marketing & CRM - Third-Party **Analytics and Reporting - Digital Communications Governance** - Tools To Analyze Communication Trends And Patterns - Compliance Metrics **Insights** - Notes - Daily Summary - Automated Emails - Automated Note Taking **Generative AI** - AI Text Summarization **Generative AI** - AI Text Summarization **Compliance Management - Digital Communications Governance** - Legal Requirements - Regulations Change Updates ## Top Gryphon ONE Alternatives - [Outreach](https://www.g2.com/products/outreach/reviews) - 4.3/5.0 (3,501 reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - 4.5/5.0 (4,153 reviews) - [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) - 4.1/5.0 (604 reviews)