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At a Glance
Market Segments
Mid-Market (69.3% of reviews)
Enterprise (78.0% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
Gong
Star Rating
(6,434)4.7 out of 5
Market Segments
Mid-Market (69.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongGryphon ONE
Star Rating
(442)4.2 out of 5
Market Segments
Enterprise (78.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Gryphon.ai excels in Call Recording with a score of 9.6, highlighting its reliability and clarity, while Gong also performs well but slightly lower at 9.1, indicating a preference for Gryphon.ai in this critical area.
- Reviewers mention that Gong's Ease of Use is rated at 9.3, making it more user-friendly compared to Gryphon.ai's score of 8.4, suggesting that new users may find Gong easier to navigate and adopt.
- G2 users highlight that Gryphon.ai's Customer-facing Chatbot scored 7.4, which is lower than Gong's offerings, indicating that Gong may provide a more effective tool for lead facilitation and customer interaction.
- Users on G2 report that Gong's Quality of Support is rated at 9.3, which is higher than Gryphon.ai's 8.8, suggesting that Gong may offer more responsive and helpful customer service.
- Reviewers say that Gryphon.ai's Data Segmentation feature scored 8.5, which is comparable to Gong's 8.6, indicating that both products provide solid capabilities in this area, but Gong has a slight edge.
- Users report that Gong's Product Direction score of 9.0 reflects a strong commitment to innovation and user feedback, while Gryphon.ai's score of 6.5 suggests room for improvement in aligning product development with user needs.
Pricing
Entry-Level Pricing
Gong
No pricing availableGryphon ONE
Gryphon ONE Advanced Edition
Contact Us
Per Year
Provides a comprehensive, automated platform for proactive contact compliance, streamlining adherence to TCPA, state, and business-specific regulations.
- All Foundation Features
- Web Service API
- Salesforce Integration
Free Trial
Gong
No trial information availableGryphon ONE
No trial information availableRatings
Meets Requirements
9.4
4,930
8.7
332
Ease of Use
9.3
4,986
8.5
347
Ease of Setup
9.1
1,215
8.5
122
Ease of Admin
9.1
768
8.3
125
Quality of Support
9.3
3,500
8.8
311
Has the product been a good partner in doing business?
9.3
770
8.9
120
Product Direction (% positive)
9.0
4,608
6.5
342
Features by Category
Lead Facilitation
7.1
349
Feature Not Available
7.3
343
Feature Not Available
7.5
346
Feature Not Available
7.6
346
Feature Not Available
Organization
8.3
351
Feature Not Available
8.3
347
Not enough data
8.3
347
Not enough data
Performance Analysis
8.5
349
Not enough data
8.6
352
Not enough data
Sales Analysis
7.8
333
Feature Not Available
7.9
339
Feature Not Available
Generative AI
8.6
285
Feature Not Available
8.9
291
Not enough data
Agentic AI - AI Sales Assistant
8.1
53
Not enough data
7.9
52
Not enough data
8.2
53
Not enough data
8.3
52
Not enough data
8.2
52
Not enough data
8.2
52
Not enough data
8.1
52
Not enough data
Integrated Workflows
7.8
101
Not enough data
7.9
101
Not enough data
8.3
100
Not enough data
7.3
97
Not enough data
8.5
100
Not enough data
8.4
100
Not enough data
8.5
96
Not enough data
Repeatability and Reportability
8.2
98
Not enough data
8.0
98
Not enough data
7.9
96
Not enough data
8.3
100
Not enough data
7.3
96
Not enough data
AI and Automation
7.8
89
Not enough data
7.6
87
Not enough data
7.4
86
Not enough data
7.6
86
Not enough data
8.0
86
Not enough data
Generative AI
8.2
90
Not enough data
Agentic AI - Sales Engagement
8.2
48
Not enough data
8.0
47
Not enough data
8.2
48
Not enough data
8.2
46
Not enough data
8.0
47
Not enough data
8.1
46
Not enough data
8.2
46
Not enough data
Call Analytics
9.6
2743
|
Verified
Not enough data
8.8
2466
|
Verified
Not enough data
9.1
2656
|
Verified
Not enough data
8.3
1794
|
Verified
Not enough data
Agent Performance Management
8.6
1869
|
Verified
Not enough data
8.3
2513
|
Verified
Not enough data
8.7
2299
|
Verified
Not enough data
Generative AI
8.9
673
Not enough data
Agentic AI - Conversation Intelligence
8.0
134
Not enough data
8.0
133
Not enough data
8.2
134
Not enough data
8.0
133
Not enough data
8.2
134
Not enough data
8.1
133
Not enough data
8.0
133
Not enough data
Quality Assurance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Not enough data
Compliance
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
6.4
7
Management
Not enough data
7.5
8
Not enough data
8.5
8
Not enough data
6.0
8
Not enough data
6.9
6
Integration
Not enough data
7.6
7
Not enough data
6.7
6
Not enough data
7.9
7
Feedback Management
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Feedback Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Feedback Sources
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Feature Not Available
Not enough data
8.6
377
Not enough data
8.6
408
Not enough data
8.2
347
Not enough data
8.4
355
Not enough data
8.0
248
Not enough data
8.1
245
Not enough data
CRM Data Enrichment
9.0
401
Not enough data
8.8
388
Not enough data
9.1
423
Not enough data
Feature Not Available
Not enough data
8.6
253
Not enough data
Account Management
8.1
324
Not enough data
8.2
339
Not enough data
8.3
349
Not enough data
8.6
370
Not enough data
8.5
259
Not enough data
8.1
240
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.7
40
Not enough data
7.9
39
Not enough data
7.6
39
Not enough data
7.4
37
Not enough data
7.4
39
Not enough data
Agentic AI - Sales Analytics
8.4
54
Not enough data
8.5
54
Not enough data
8.4
56
Not enough data
8.6
57
Not enough data
8.3
56
Not enough data
Data Sourcing
8.5
743
Not enough data
8.7
788
Not enough data
8.5
715
Not enough data
8.9
802
Not enough data
8.6
725
Not enough data
Predictive Analytics
8.1
720
Not enough data
8.4
748
Not enough data
8.2
734
Not enough data
8.3
720
Not enough data
Sales Management
8.6
756
Not enough data
8.2
720
Not enough data
8.7
757
Not enough data
9.0
822
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
8.1
117
|
Verified
Not enough data
7.5
92
|
Verified
Not enough data
8.3
156
|
Verified
Not enough data
8.0
125
|
Verified
Not enough data
Not enough data
Contacts
Not enough data
7.7
100
Not enough data
Feature Not Available
Not enough data
7.9
128
|
Verified
Insights
Not enough data
7.5
99
|
Verified
Not enough data
8.4
149
|
Verified
Not enough data
Feature Not Available
Not enough data
7.1
70
Not enough data
Feature Not Available
Not enough data
Not enough data
Agentic AI - Sales Coaching
8.1
60
Not enough data
8.5
60
Not enough data
8.3
61
Not enough data
8.3
58
Not enough data
Training
9.0
1964
|
Verified
Not enough data
9.0
2175
|
Verified
Not enough data
8.6
1526
|
Verified
Not enough data
9.2
2214
|
Verified
Not enough data
Feedback
9.3
2370
|
Verified
Not enough data
9.0
1851
|
Verified
Not enough data
9.0
1894
|
Verified
Feature Not Available
8.8
1604
|
Verified
Feature Not Available
8.9
1790
|
Verified
Feature Not Available
8.9
1877
|
Verified
Not enough data
Feature Not Available
Feature Not Available
Generative AI
8.9
387
Not enough data
Categories
Categories
Shared Categories
Gong and Gryphon ONE are categorized as Conversation Intelligence, AI Sales Assistant, and Sales Coaching
Unique Categories
Gong is categorized as Sales Engagement, Sales Analytics, and Revenue Operations & Intelligence (RO&I)
Gryphon ONE is categorized as Feedback Analytics, Call Compliance, Contact Center Quality Assurance, and Outbound Call Tracking
Reviews
Reviewers' Company Size
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gryphon ONE
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.6%
Information Technology and Services
16.7%
Marketing and Advertising
9.1%
Internet
5.1%
Financial Services
3.3%
Other
28.3%
Security and Investigations
39.0%
Financial Services
17.3%
Telecommunications
8.4%
Insurance
8.4%
Marketing and Advertising
3.5%
Other
23.5%
Discussions
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
ES
assistant@gong.io worked for me!Read more
How do i make Gong automatic for all my calls ?
3 Comments
JS
You can control this in configuration settings. You should not have to log into Gong for it to record. Read more
Gryphon ONE has no discussions with answers
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