--- title: Gryphon ONE Reviews meta_title: 'Gryphon ONE Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 442 reviews by the users' company size, role or industry to find out how Gryphon ONE works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 442 scale: '5' date_modified: '2026-07-26' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Gryphon ONE Reviews **Vendor:** Gryphon AI **Category:** [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking) **Average Rating:** 4.2/5.0 **Total Reviews:** 442 ## About Gryphon ONE Gryphon AI’s vision is to accelerate revenue growth by maximizing the yield of enterprise outreach, anchored in the principle of “Growth through Governance – Contact Compliance without Compromise”. Gryphon AI provides a transparent governance layer that unlocks untapped market potential with 100% audit readiness. This strategy operationalizes contact governance and real‑time TCPA, DNC, and TSR compliance across Legal, Marketing, and Collections, as well as regulated industries including Financial Services, Insurance, Healthcare, and Retail. By optimizing reach and enabling real-time auditing, Gryphon AI increases velocity across voice, SMS, and AI-driven channels while eliminating the over-suppression of compliant customers. Powered by distinctive capabilities, a strategic partner ecosystem, and 25 years of expertise, this framework forms the foundation of the Gryphon ONE platform and turns compliance into a durable competitive advantage. Learn more at www.gryphon.ai. Revenue Growth – ​As organizations struggle to meet the imposing demands associated with compliant outreach, they find their contactable universe dwindling exponentially. One of the key contributors to this reduction is the over-suppression of reachable contacts. With over 25 years of experience, Gryphon AI fully understands the breadth of an organization’s contact compliance demands and has helped over 200 enterprise organizations mitigate risk while broadening their marketable reach. ​​ Customer Experience – Gryphon AI's best-in-class AI solution delivers real-time intelligence to support business-specific objectives throughout every interaction. Gryphon AI engages in every customer interaction, providing actionable insights, real-time enablement, and valuable KPIs detailing the overall success of every interaction, delivering a personalized experience, improved agent performance, and increased customer satisfaction and loyalty.​​ Risk Mitigation – ​Gryphon AI has been a trusted advisor protecting enterprise companies from TCPA and other all-channel Do Not Contact violations through an automated, platform-based approach to contact compliance for nearly a quarter of a century. Our real-time platform accounts for all regulatory lists, constantly changing contact compliance data, and timebound restrictions while honoring opt-out requests and applying proprietary existing business relationship and consent data, with a comprehensive audit trail of those activities. ## Gryphon ONE Pros & Cons **What users like:** - Users enjoy the **peace of mind** from Gryphon ONE's effective call-blocking features during restrictions and holidays. (5 reviews) - Users find the **ease of use** of Gryphon ONE enhances their workflow and simplifies compliance management effortlessly. (3 reviews) - Users appreciate the **user-friendly interface** of Gryphon ONE, noting its straightforwardness and logical design for efficient use. (3 reviews) - Users value the **accuracy** of Gryphon ONE, ensuring compliance and enhancing peace of mind during out-dial restrictions. (2 reviews) - Users appreciate the **simple and reliable compliance management** of Gryphon ONE, enhancing efficiency and confidence in regulations. (2 reviews) - Users find Gryphon ONE to be **intuitive and user-friendly** , making navigation and integration a breeze. (2 reviews) - Simple (2 reviews) - Analytics (1 reviews) - Business Management (1 reviews) - Users value the **peace of mind** provided by Gryphon ONE's call management, ensuring compliance with curfew and holiday restrictions. (1 reviews) **What users dislike:** - Users highlight **call issues** with Gryphon ONE, noting clunky reports and lack of features like speakerphone. (3 reviews) - Users note that **customization can be complex** , leading to implementation challenges and unexpected costs during budgeting. (2 reviews) - Users face **dialer issues** including no speakerphone option and lack of effective training for optimal use. (2 reviews) - Users struggle with the **difficult setup** of Gryphon ONE, finding implementation and training to be challenging and unclear. (2 reviews) - Users note the **high yearly costs** of Gryphon ONE, making budgeting and implementation more challenging than anticipated. (2 reviews) - Initial Difficulties (2 reviews) - Integration Issues (2 reviews) - Users find the **lack of detail** regarding customizations and costs hinders budgeting and understanding of Gryphon ONE. (2 reviews) - Learning Curve (2 reviews) - Users find the **limited customization** options can hinder implementation and overall experience with Gryphon ONE. (2 reviews) ## Gryphon ONE Reviews ### 1. Easy to use tool to track your activity and view results **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2017 **What do you like best about Gryphon ONE?** Conscience is my favorite thing about this application/tool. You can use any phone or computer/browser to access Gryphon. **What do you dislike about Gryphon ONE?** The vast majority of the time Gryphons call tracking stats are real time. Every once in a while the info is not 100% real time but that's a very minor inconvenience. **Recommendations to others considering Gryphon ONE:** I used Gryphon everyday to track calls. You can call into the Gryphon system from any phone to make outbound calls to your leads. After each call you use the dial pad on the phone you're using to disposition your call. For example with the call to my sales lead went to voicemail and I leave a message I will dial #, 3, #. This dispositions the call as "left message in the Gryphon. After I call all my leads for the day I can login into my Gryphon account from any computer or browser and see my results. I can see which call I was able to make contact, which ones were not interested, or which ones want a follow up, etc. It's a fast and convenient way to see real time stats of how effective your calls are. You'll be able to see how hours are best for calls or which type of sales leads are responding well to your pitch or message. HIGHLY RECOMMENDED **What problems is Gryphon ONE solving and how is that benefiting you?** I used Gryphon everyday to track calls. You can call into the Gryphon system from any phone to make outbound calls to your leads. After each call you use the dial pad on the phone you're using to disposition your call. For example with the call to my sales lead went to voicemail and I leave a message I will dial #, 3, #. This dispositions the call as "left message in the Gryphon. After I call all my leads for the day I can login into my Gryphon account from any computer or browser and see my results. I can see which call I was able to make contact, which ones were not interested, or which ones want a follow up, etc. It's a fast and convenient way to see real time stats of how effective your calls are. You'll be able to see how hours are best for calls or which type of sales leads are responding well to your pitch or message ### 2. Great service that keeps me safe when making cold calls to my local market. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2018 **What do you like best about Gryphon ONE?** I like that it is easy to use, with just a simple 6 digit code I’m in. **What do you dislike about Gryphon ONE?** I do not like having to press the pound button after entering a phone number. Sometimes I forget to. I can see why it is necessary though. **Recommendations to others considering Gryphon ONE:** Use it! Why take the chance! **What problems is Gryphon ONE solving and how is that benefiting you?** Helps me avoid calling on the prospects who do not want to be contacted ### 3. Nice system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2018 **What do you like best about Gryphon ONE?** System is easy to use, prompts are clear, menus are understandable. **What do you dislike about Gryphon ONE?** Time between prompts is short (if you are between calls, the 'dial a new number' prompts happen rather quickly), and not enough time before auto hang-up. **Recommendations to others considering Gryphon ONE:** Excellent product- delivers as advertised. **What problems is Gryphon ONE solving and how is that benefiting you?** Gryphon prevents me from calling someone who is on the Do Not Call list without having to check each number against the database manuyally. ### 4. Gryphon is helpful, but shouldn’t be king in prospecting. It can narrow overall production. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2018 **What do you like best about Gryphon ONE?** I like being able to review calls and track numbers. **What do you dislike about Gryphon ONE?** I don’t like that it narrows what youre doing for prospecting and low numbers means low effort in prospecting when that’s not always the case. **Recommendations to others considering Gryphon ONE:** None **What problems is Gryphon ONE solving and how is that benefiting you?** I love tracking. I love being able to listen back to the calls and listening to other’s calls as a learning tool. ### 5. Very easy to use and track calls **Rating:** 2.5/5.0 stars **Reviewed by:** Yevette A. | Financial Professional, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2018 **What do you like best about Gryphon ONE?** The ease of use and the ability to track your calls. I also like the system is the same for local or long distance.calls **What do you dislike about Gryphon ONE?** Many cell phones are choice of use and those seem to be on the DNC list. **Recommendations to others considering Gryphon ONE:** Great way to track your calls **What problems is Gryphon ONE solving and how is that benefiting you?** Able to track the number of calls I make and the appointments set. More efficient ### 6. Great to avoid conflict **Rating:** 5.0/5.0 stars **Reviewed by:** James M. | Financial Services Professional, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2018 **What do you like best about Gryphon ONE?** Easy to use and log do not call potential clients.Never in my 3 years had one person i contacted through the Griffen system have i been told that person was to be on do not call list. Great resource to keep your self in compliance. **What do you dislike about Gryphon ONE?** Nothing ia to dislike. Very easy to use and accurate **What problems is Gryphon ONE solving and how is that benefiting you?** Hreat tool for compliance ### 7. Great way to keep track or dnc **Rating:** 4.5/5.0 stars **Reviewed by:** Fatimah P. | Agent, Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2018 **What do you like best about Gryphon ONE?** I enjoy the ability to use gryphon to call from home and still make sure I'm not contacting anyone who doesn't want to be reached **What do you dislike about Gryphon ONE?** Sometimes the call doesn't process and you don't know why **What problems is Gryphon ONE solving and how is that benefiting you?** Making sure I don't contact people that doesn't want to be called ### 8. Great to use very user freindly **Rating:** 5.0/5.0 stars **Reviewed by:** Vincent S. | District Sales Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 06, 2016 **What do you like best about Gryphon ONE?** It is more streamlined and easy to use!! I like the new dashboards **What do you dislike about Gryphon ONE?** There is nothing that I dislike about this product. I do miss having the team option. but all my reps are still in one place. I do miss the team tab. But It is very easy to group all reps together. So it really does not bother me to much. **Recommendations to others considering Gryphon ONE:** It is a great product. you will be very happy using it. !!!!!!!!!! **What problems is Gryphon ONE solving and how is that benefiting you?** Every single reps and team are together and it is easy to track there calls. It makes meeting more user friendly. I can show the reps how they are tracking for the month. ### 9. Swift work **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2018 **What do you like best about Gryphon ONE?** Works productively with minimal faults overall **What do you dislike about Gryphon ONE?** Program freezes in the middle of dialing and will not allow me to dial out and therefore have to restart **What problems is Gryphon ONE solving and how is that benefiting you?** Finding out which customers are on a DNC allowing me to following all laws and regulations in regards to the DNC lists ### 10. i love gryphon **Rating:** 3.5/5.0 stars **Reviewed by:** Jason D. | Small Business sales rep, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2018 **What do you like best about Gryphon ONE?** i like how i can keep track on the number of calls i make a day **What do you dislike about Gryphon ONE?** i don't like how i cant see what phone numbers i previously dialed **What problems is Gryphon ONE solving and how is that benefiting you?** keeping up with my quota of phone calls i have to make a day. i no longer have to guess ### 11. Metrics vs. Closure **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2018 **What do you like best about Gryphon ONE?** Mobile app and real-time reporting are the two main features we utilize most. **What do you dislike about Gryphon ONE?** Doesn't help you find better leads or close faster. There are other services out there that self-qualify leads and get the right people on the phone for you. **What problems is Gryphon ONE solving and how is that benefiting you?** Base measurements ### 12. Josh Mendoza adt review **Rating:** 3.5/5.0 stars **Reviewed by:** Josh M. | Sales rep, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2018 **What do you like best about Gryphon ONE?** Protects us from DNC #s and getting fined Pretty simple to use **What do you dislike about Gryphon ONE?** Having to dial in and type code every time I need to make a buisness call **What problems is Gryphon ONE solving and how is that benefiting you?** Protects us from calling DNC restricted numbers that could potentially lead to fines ### 13. Gryphon protect our client’s need to privacy and also safeguards the agent from complaints **Rating:** 5.0/5.0 stars **Reviewed by:** Mary Ann A. | Insurance Agent, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2018 **What do you like best about Gryphon ONE?** Security for both client and agent while doing marketing. **What do you dislike about Gryphon ONE?** Clients who don’t answer calls.sometimes i get disconnected and sometimes calls hung up connectivity of calls. **Recommendations to others considering Gryphon ONE:** Yes ! i will definitely recommend use of Gryphon. **What problems is Gryphon ONE solving and how is that benefiting you?** Confidencial awareness for client who are in DNL ### 14. Simple system, yet effective **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2018 **What do you like best about Gryphon ONE?** I like how easy and quick it can be to use. Customer service is also very quick to help. There are a lot of options you can change to customize the usage experience. **What do you dislike about Gryphon ONE?** One thing I do not like about gryphon is that while you make calls, sometimes there is no dial tone. **What problems is Gryphon ONE solving and how is that benefiting you?** With Gryphon, it helps me sort out the people on donotcall lists. It helps me log my contacts with a very easy to use system. ### 15. Good program **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2018 **What do you like best about Gryphon ONE?** The different ways to track the most effective time to call. **What do you dislike about Gryphon ONE?** How call backs don’t track into your stats unless you call back and record **What problems is Gryphon ONE solving and how is that benefiting you?** Seeing who is actually calling like they are supposed to. ### 16. Gryphon Review **Rating:** 5.0/5.0 stars **Reviewed by:** William M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2018 **What do you like best about Gryphon ONE?** Is a great tool to track your sales teams phone production. While following the ethical standards of our profession. We do not want to call people on the no call list. This tool enables us to quickly make calls to the people who are really wanting our services. **What do you dislike about Gryphon ONE?** Getting the sales people to buy in. It adds a step to the process. Better Gryphon Training for new hires would be helpful. **Recommendations to others considering Gryphon ONE:** It is a very valuable tool in our sales organization. **What problems is Gryphon ONE solving and how is that benefiting you?** Outbound call tracking. Holding reps accountable to their daily activity. ### 17. Good **Rating:** 3.5/5.0 stars **Reviewed by:** Luzdivina G. | Financial services representative , Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2018 **What do you like best about Gryphon ONE?** Easy to use. It lets you know right away if it's a do not call number. **What do you dislike about Gryphon ONE?** you cannot override a do not call number **What problems is Gryphon ONE solving and how is that benefiting you?** Allows me to track the calls that I've made with Gryphon. ### 18. Usage **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2018 **What do you like best about Gryphon ONE?** The system is very easy to use and provides ways to track calls. **What do you dislike about Gryphon ONE?** I wish there were more disposition codes available **Recommendations to others considering Gryphon ONE:** n/a **What problems is Gryphon ONE solving and how is that benefiting you?** Able to actually get in touch and speak with prospects ### 19. A great tool for Phone Sales **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2018 **What do you like best about Gryphon ONE?** Ability to track total calls. contacts, and talk time. **What do you dislike about Gryphon ONE?** The machine reminder to "enter phone number" constantly repeating when between calls. **What problems is Gryphon ONE solving and how is that benefiting you?** Follow Sales Activity and Performance Tracking, ### 20. Gryphon phone system review **Rating:** 5.0/5.0 stars **Reviewed by:** Ibrahim A. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2018 **What do you like best about Gryphon ONE?** Don’t have to hang up to dial and I’m able to call faster due to how amazingly responsive gryphon is **What do you dislike about Gryphon ONE?** gryphon app, caller id number uneditable **What problems is Gryphon ONE solving and how is that benefiting you?** Making fast calls. Benefit is closing cases. ### 21. It does come in handy to track how many calls you’ve made each day. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2018 **What do you like best about Gryphon ONE?** Being able to track from my iPad and home computer. **What do you dislike about Gryphon ONE?** Having to dial in each time I make a call. **What problems is Gryphon ONE solving and how is that benefiting you?** Tracking how many calls it takes on average to set an appointment. ### 22. It is very nice to track the number of calls i make a day with this **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2018 **What do you like best about Gryphon ONE?** The breakdown of my call frequency along with the tracking of how many are made in a day, week, month **What do you dislike about Gryphon ONE?** The # key can be a problem a lot with some systems **Recommendations to others considering Gryphon ONE:** Change from the # key to the * you see it way less. **What problems is Gryphon ONE solving and how is that benefiting you?** Shows leadership we are making the calls needed to be successful ### 23. Thanks to the DNC list, no one else at my firm can call my prospects **Rating:** 5.0/5.0 stars **Reviewed by:** Scott J. L. | Financial Consultant, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2017 **What do you like best about Gryphon ONE?** The DNC program, as well as the the kind voice on the other end of the phone. While using this product, it becomes extremely easy to make more dials, and in the end get more connections. The sales inteligence is useful to tracking progress on a weekly or daily basis. Also can be used for motivation. **What do you dislike about Gryphon ONE?** Occasional glitches that can be experienced. Unsure of what causes them, but at least once per week the system will bug out for 20 minutes. The inteligence feature takes some time to get used to but I have a positive feeling about this. **Recommendations to others considering Gryphon ONE:** Getting used to grading or reviewing your call at the end takes time to get used to, but it is certainly worth it in evaluating your progress. **What problems is Gryphon ONE solving and how is that benefiting you?** Speed dialing. Without this system it would take much longer to make this many dials and the work day would be wasted. I've solved the problem of tracking daily performance. ### 24. It is ok for compliance purpose only **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2018 **What do you like best about Gryphon ONE?** Being able to see how many calls I make on a daily basis **What do you dislike about Gryphon ONE?** Having to call through a number for it to be tracked. It should track all our calls whether we call through a number or not **What problems is Gryphon ONE solving and how is that benefiting you?** it is not solving any problems that I have encountered through using this ### 25. Gryphon Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2018 **What do you like best about Gryphon ONE?** That it tracks activity, and records for the ability to replay **What do you dislike about Gryphon ONE?** that # is what hangs up, many times that is needed in order to get to the extension of the person **What problems is Gryphon ONE solving and how is that benefiting you?** This separates phone calls that are everyday activity, versus prospecting calls. ### 26. Gryphon **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2018 **What do you like best about Gryphon ONE?** Very good tool for accountability and strategic calling. **What do you dislike about Gryphon ONE?** The reporting functions can be clunky and slow. **What problems is Gryphon ONE solving and how is that benefiting you?** It has definitely shined a spotlight on actual calling activity and given us training opportunities. We have logged over 25 new appointments since using this tool. ### 27. Great Security **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2018 **What do you like best about Gryphon ONE?** Gryphon allows me to not violate the wishes of the number holder. It reduces hang ups or complaints, significantly. **What do you dislike about Gryphon ONE?** It is just a lot of numbers to dial to get to a ring tone. **What problems is Gryphon ONE solving and how is that benefiting you?** Observation of "Do Not Call" requests. ### 28. It works **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2018 **What do you like best about Gryphon ONE?** I like the fact you can change the phone number **What do you dislike about Gryphon ONE?** I hate that we can't call some numbers so it would be better to have the ease of calls when we'd like **What problems is Gryphon ONE solving and how is that benefiting you?** Problems I am solving are getting through to people ### 29. Best platform to track my performance on the phone **Rating:** 5.0/5.0 stars **Reviewed by:** otis f. | Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2018 **What do you like best about Gryphon ONE?** at a glance the calls that were made monthly, weekly and daily. **What do you dislike about Gryphon ONE?** the new view because it took a little getting used to. **Recommendations to others considering Gryphon ONE:** great tool for tracking your daily calls **What problems is Gryphon ONE solving and how is that benefiting you?** it makes sure you don't call customers on the dnc list which in turn save the company from costly fines ### 30. Gryphon user for 9 years **Rating:** 4.0/5.0 stars **Reviewed by:** shane g. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2018 **What do you like best about Gryphon ONE?** ease of navigating through different managers and metrics **What do you dislike about Gryphon ONE?** no real dislikes of system. have utilized gryphon over 9 years as an end user rep, as a sales manager with a team of 15 users and an area manager with over 100 users. **What problems is Gryphon ONE solving and how is that benefiting you?** Phone call activity tracking, week over week analysis ### 31. Phone system review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2018 **What do you like best about Gryphon ONE?** Easy to navigate,/use/ and fast, user code provided give us our own identity. **What do you dislike about Gryphon ONE?** the fact that now a days most of the numbers we have are cell numbers, and they are all restricted. **What problems is Gryphon ONE solving and how is that benefiting you?** No business problems. ### 32. It is a great way to help your organization see your true efforts, **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher C. G. | Smart-Home Automation Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2018 **What do you like best about Gryphon ONE?** I like that us-salespeople get to avoid calling contacts from previous or different business relationships if they are on the DNC List. They did not sign up to hear you talk about Business-C. They met you in connection to Business-B so don’t violate their previous trust ny hitting them with a personal call and unethically pitching them this new ”Business-C-Thing” because you did not use Gryphon to see if they are on the DNC List.. Gryphon is an ethics enforcer! **What do you dislike about Gryphon ONE?** That I often forget to put a disposition and I’m back to square one and that call never gets entered in the metrics. Them I start over entering my pin again. **Recommendations to others considering Gryphon ONE:** It is all a game of numbers so use Gryphon Metrics to know what your numbers “are” and “why!” — “The Numbers Don’t Lie!” **What problems is Gryphon ONE solving and how is that benefiting you?** With Gryphon Sales Intelligence my organization gets to see what type of leads are worth their time and money investment. ### 33. Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2018 **What do you like best about Gryphon ONE?** It keeps me out of any legal trouble so its awesome. **What do you dislike about Gryphon ONE?** Nothing. Keeps me out of trouble. Nothing to dislike **Recommendations to others considering Gryphon ONE:** It's awesome use it. **What problems is Gryphon ONE solving and how is that benefiting you?** I don't have to call people using my personal number. ### 34. Great Service **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2018 **What do you like best about Gryphon ONE?** Gryphon is really easy to use and is set up really well **What do you dislike about Gryphon ONE?** Sometimes the connection is slow when calling out to a prospect **What problems is Gryphon ONE solving and how is that benefiting you?** Keeps me from calling people on the do not call list ### 35. Sales Representative **Rating:** 5.0/5.0 stars **Reviewed by:** Cheryl E. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2018 **What do you like best about Gryphon ONE?** Gryphon is an excellent tool to keep track of my sales intelligence and integration which allows me to remain in compliance with my company's requirements. It strengthens me in areas that may need my attention. I genuinely believe it should be accessed by many. **What do you dislike about Gryphon ONE?** I really do not have any issues with Gryphon **Recommendations to others considering Gryphon ONE:** I highly recommend Gryphon Networks **What problems is Gryphon ONE solving and how is that benefiting you?** Being able to see what areas I need to focus on in regards to the call and response time involved throughout my day. I need to focus on different Salesforce Buckets. ### 36. why I use and like it **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2018 **What do you like best about Gryphon ONE?** it gives a very exact and quick determination and a easy transition to the next call **What do you dislike about Gryphon ONE?** difficult to get back to a client and put response onto a call **What problems is Gryphon ONE solving and how is that benefiting you?** Keeps me in complience ### 37. Annoying **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2018 **What do you like best about Gryphon ONE?** Not anything at all, for someone who does his job and does not like to be tracked **What do you dislike about Gryphon ONE?** Everything, it very time consuming and does not help me improve **What problems is Gryphon ONE solving and how is that benefiting you?** None ### 38. Stay Out of Trouble **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2018 **What do you like best about Gryphon ONE?** It is easy to keep dialing and provide feedback **What do you dislike about Gryphon ONE?** This is a great service I use it frequently **What problems is Gryphon ONE solving and how is that benefiting you?** Prevents me from calling anyone on do not call list ### 39. SECURE , EASY TO USE **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2018 **What do you like best about Gryphon ONE?** Protection from do not call lists. security **What do you dislike about Gryphon ONE?** Any time I have to enter my gryphonn code after hanging up. **What problems is Gryphon ONE solving and how is that benefiting you?** saving the time, protecting from do not call, securities. ### 40. Great for managing DNC **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2018 **What do you like best about Gryphon ONE?** That Gryphon scrubs phone numbers for DNC list. **What do you dislike about Gryphon ONE?** Not too many dislikes. Maybe customization of the dial conclusions. **What problems is Gryphon ONE solving and how is that benefiting you?** Scheduling appointments. Avoiding people that don't want to be contacted. ### 41. Good experience **Rating:** 4.0/5.0 stars **Reviewed by:** Corey R. | Security Advisor, Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2017 **What do you like best about Gryphon ONE?** Daily reports to see what activities my reps are completing **What do you dislike about Gryphon ONE?** Not applicable I wouldn't change anything **What problems is Gryphon ONE solving and how is that benefiting you?** I can easily identify which reps aren't putting in the effort to make calls and the ones that are just calling for compliance ### 42. Efficiency at its finest **Rating:** 5.0/5.0 stars **Reviewed by:** Bruce H. | Sales Success Coach, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2017 **What do you like best about Gryphon ONE?** Simple to use. Intuitive platform. Well organized. Extremely valuable. **What do you dislike about Gryphon ONE?** I dislike the frequency of the reminders to "please enter a new number followed by the pound sign" need a break down of time periods the calls were made. An extension of time would be helpful **Recommendations to others considering Gryphon ONE:** Use this to avoid compliance issues with state and federal regulations **What problems is Gryphon ONE solving and how is that benefiting you?** Tracking the number of calls versus contacts. More detail graph on type of contact ### 43. Sales rep **Rating:** 5.0/5.0 stars **Reviewed by:** Gerald Q. | Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2018 **What do you like best about Gryphon ONE?** Tracking sales call activity on one platform **What do you dislike about Gryphon ONE?** Annoying voice repeats too frequently while making calls **Recommendations to others considering Gryphon ONE:** Use it **What problems is Gryphon ONE solving and how is that benefiting you?** Keeping tabs on customer contact activity. Tracking everything in one place. ### 44. Free amazon gift card **Rating:** 5.0/5.0 stars **Reviewed by:** Robert K. | Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2018 **What do you like best about Gryphon ONE?** Ease of use on system. **What do you dislike about Gryphon ONE?** Pressing the pound button twice this was not necessary change **What problems is Gryphon ONE solving and how is that benefiting you?** Having to press # twice. This change was unnecessary ### 45. Great call tracking and DNC compliance. **Rating:** 4.0/5.0 stars **Reviewed by:** Jason M. | High Volume Residential Sale Representative, Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2018 **What do you like best about Gryphon ONE?** The ability to track and record sales calls. **What do you dislike about Gryphon ONE?** So far i have found nothing to dislike with Gryphon. **What problems is Gryphon ONE solving and how is that benefiting you?** Tracking calls, appointments, and DNCs. ### 46. Senior Sales Representative **Rating:** 5.0/5.0 stars **Reviewed by:** George E. | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2017 **What do you like best about Gryphon ONE?** The way a capture our calls, make us call customer very easy as soon as we input our password. Also make us know how many calls we have made. **What do you dislike about Gryphon ONE?** To be honest, I don’t see no dislikes, and I’m being very honest, it’s a wonderful tool for any other inside or outside sales, it will improve your productivity. **Recommendations to others considering Gryphon ONE:** I been in sales all my life, from banking, to different companies in my life, and in every company if they would use Gryphon it would be a different thing, **What problems is Gryphon ONE solving and how is that benefiting you?** I start making more calls, something that I didn’t do before. Now I love to make calls, Daily I set a goal of calls and I do it, thanks to Gryphon. ### 47. Gryphon, is it really worth the money? **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2018 **What do you like best about Gryphon ONE?** It keeps track of calls and other info. Also the ability to disposition each lead is huge. **What do you dislike about Gryphon ONE?** Far too outdated and complicated. Needs to be reconfigured to be smarter and far more user friendly. Seriously, if the company isn't willing to make an easy interface and good looking product, do they really care about the users? **Recommendations to others considering Gryphon ONE:** There may be easier call tracking systems out there. Make sure you are doing your due diligence before buying this product. **What problems is Gryphon ONE solving and how is that benefiting you?** can track employees call volume, call time, and disposition. Also a huge help with staying in compliance with DNC ### 48. Gryphon provides detailed reporting to show call management and time management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2018 **What do you like best about Gryphon ONE?** The real time call count, daily weekly and monthly, Reporting information broken down for easy dissemination. Also like that I can review phone calls see when is the best time to make calls for more sales **What do you dislike about Gryphon ONE?** I sincerely request less prompting to dial the next number and to lengthen the time between calls due to computer processing of leads. **Recommendations to others considering Gryphon ONE:** Yes I would any sales office would benefit from usuing Gryphon, It is a great way to assess call activity! **What problems is Gryphon ONE solving and how is that benefiting you?** I wish gryphon could be integrating into salesforce which would allow seamless communication between the two platforms ### 49. Outside Sales Gryphon reward survey **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Enterprise (> 1000 emp.) **Reviewed Date:** February 08, 2018 **What do you like best about Gryphon ONE?** Gryphon is a great system and I like the ease of making calls it is also very helpful when looking at the progress that has been made on a daily basis **What do you dislike about Gryphon ONE?** I do not care to dial so many digits when initiating a call also, it does not allow me to track my incoming calls from clients that are returning calls to me. I have to make a separate list to keep track of that activity **Recommendations to others considering Gryphon ONE:** Gryphon keeps your employees on track and makes them more accountable. Gryphon can also help you identify the best times of day to reach out to clients because it gives you conversation lengths (which indicates your employee is reaching prospects by the length of the phone calls). It has multiple uses to fit any sales team. **What problems is Gryphon ONE solving and how is that benefiting you?** In the past it was hard to track calls and see how productive the day was ### 50. Sales management **Rating:** 5.0/5.0 stars **Reviewed by:** Paula M. | Sales Representative / Sales Team Leader, Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2018 **What do you like best about Gryphon ONE?** Weeds out bad numbers. Helps call more accurately **What do you dislike about Gryphon ONE?** Nothing is disliked about the product... **What problems is Gryphon ONE solving and how is that benefiting you?** Dnc sifter ## Gryphon ONE Discussions - [How do you prove ROI?](https://www.g2.com/discussions/how-do-you-prove-roi) - 2 upvotes - [What about email platforms?](https://www.g2.com/discussions/what-about-email-platforms) - 1 upvote - [How can Gryphon ensure the highest call quality?](https://www.g2.com/discussions/what-is-the-quality-of-the-phone-call) - 1 upvote - [Will Gryphon work with the phone system I currently have?](https://www.g2.com/discussions/will-gryphon-work-with-the-phone-system-i-currently-have) - 1 upvote - [Do you have a mobile app for reps that are not seated in an office?](https://www.g2.com/discussions/is-there-an-app-reps-can-download) - 1 upvote - [View Gryphon ONE pricing details and edition comparison](https://www.g2.com/products/gryphon-one/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+18%3A10%3A10+-0500&secure%5Bsession_id%5D=4c53f7d8-2ac8-4793-b3bb-3fe751b004e6&secure%5Btoken%5D=0cf4964447ec81660038c4bd3ab45d4ea08deaad2a3d6858e0b7791c8df4e0e8&format=llm_user) ## Gryphon ONE Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) ## Gryphon ONE Features **Quality Assurance** - Evaluation - Calibration - Reports **Compliance** - Regulations - Updates - Exemptions **Feedback Management** - Tagging - Custom Reports and Dashboards **Policy Management - Digital Communications Governance** - Communications Policies Enforcement And Tracking - Customizable Policy Templates **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Engagement** - Feedback - Dashboards - Training **Management** - Scrubbing - Blocking - Campaign Management - Screening **Feedback Analysis** - Thematic Analysis - Sentiment Analysis **Surveillance - Digital Communications Governance** - Real-Time Monitoring Of Digital Communications Channels - Alert System To Identify And Address Violation Of Policies **Contacts** - Personalization - Record Prospect Data **Performance** - Integrations - Compliance **Integration** - Phone Systems - Marketing & CRM - Third-Party **Analytics and Reporting - Digital Communications Governance** - Tools To Analyze Communication Trends And Patterns - Compliance Metrics **Insights** - Notes - Daily Summary - Automated Emails - Automated Note Taking **Generative AI** - AI Text Summarization **Generative AI** - AI Text Summarization **Compliance Management - Digital Communications Governance** - Legal Requirements - Regulations Change Updates ## Top Gryphon ONE Alternatives - [Outreach](https://www.g2.com/products/outreach/reviews) - 4.3/5.0 (3,501 reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - 4.5/5.0 (4,153 reviews) - [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) - 4.1/5.0 (604 reviews)