Grayscale Features

Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views. 103 reviewers of Grayscale have provided feedback on this feature.

As reported in 100 Grayscale reviews. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.

Based on 92 Grayscale reviews. Enables users to view and transact business with the same content in multiple languages and currencies.

As reported in 106 Grayscale reviews. Grant access to select data, features, objects, etc. based on the users, user role, and groups.

Is consistently available (uptime) and allows users to complete tasks reliably. This feature was mentioned in 107 Grayscale reviews.

Is accessible from a mobile device and by users on the go. This feature was mentioned in 102 Grayscale reviews.

Provides analytics tools that reveal important business metrics and track progress. 98 reviewers of Grayscale have provided feedback on this feature.

Creates dashboards to track information like open positions, current headcount, and recruiting pipeline. 103 reviewers of Grayscale have provided feedback on this feature.

Provide tools for live chat on one's website.

Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools.

Has the ability to customize look and feel of chatbot to match` company branding.

Gives user the ability to analyze conversations with the chatbot and see its performance.

Allows for varying access to chatbot and admin settings, depending on user, their role, etc.

Can collect and store information from interlocators, such as email, phone number, etc.

Provides analytics tools that reveal important business metrics and track progress. 301 reviewers of Grayscale have provided feedback on this feature.

Based on 289 Grayscale reviews. Connects to external systems and applications as needed to complete team workflows.

As reported in 327 Grayscale reviews. Is consistently available (uptime) and allows users to complete tasks reliably.

Based on 329 Grayscale reviews. Has a centralized dashboard for users to interact with

Based on 278 Grayscale reviews. Provides a cloud based version of the platform

Is accessible from a mobile device and by users on the go. 306 reviewers of Grayscale have provided feedback on this feature.

Automates some or all operation related tasks 320 reviewers of Grayscale have provided feedback on this feature.

Provides robust sharing options for communication with both internal and external stakeholders. This feature was mentioned in 272 Grayscale reviews.

Connects to external systems and applications as needed to complete team workflows. This feature was mentioned in 207 Grayscale reviews.

Is consistently available (uptime) and allows users to complete tasks reliably. 219 reviewers of Grayscale have provided feedback on this feature.

As reported in 219 Grayscale reviews. Automates some or all operation related tasks.

Based on 215 Grayscale reviews. Reminders are automatically sent to all parties before an interview.

Provides users with a pre-built library of useable email templates. This feature was mentioned in 112 Grayscale reviews.

Based on 209 Grayscale reviews. Organizers can specify meeting room locations.

Based on 215 Grayscale reviews. Provides interviewer, time, and location alternatives on short notice.

Provides pre-built or customizable performance reports. 212 reviewers of Grayscale have provided feedback on this feature.

Contains application performance monitoring capabilities This feature was mentioned in 208 Grayscale reviews.

Based on 339 Grayscale reviews. Search broad candidate pool to recruit passive talent

As reported in 201 Grayscale reviews. Ability to post job descriptions and allow candidates to apply within software or on company's website.

Coordinates interview scheduling via email, phone, or text This feature was mentioned in 353 Grayscale reviews.

As reported in 335 Grayscale reviews. Provides tools to track and analyze candidate applications throughout predetermined stages of the recruiting process.

Based on 339 Grayscale reviews. Search broad candidate pool to recruit passive talent

Coordinates interview scheduling via email, phone, or text 353 reviewers of Grayscale have provided feedback on this feature.

Based on 335 Grayscale reviews. Provides tools to track and analyze candidate applications throughout predetermined stages of the recruiting process.

Customize your chat workflows with rules and automations.

Control who the chatbot converses with (and when).

Has the ability to connect interlocator with a human agent when the need arises.

Can provide interlocators with menus, through which they can choose a relevant response.

Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Identifies best-fit candidates by comparing job requirements with AI-derived insights from candidate data.

Uses AI across the full recruiting lifecycle including sourcing, matching, screening, engagement, scheduling, and recruiter decision support.

Improves AI accuracy over time by using and adapting new information from hiring data, recruiter input, or labor market trends.

Ensures human can review and validate all the AI-driven hiring functionalities, and adjust, or override AI-driven candidate recommendations and make final hiring decisions.

Conducts and evaluates candidate interviews or assessments using AI to interpret responses, identify patterns, and generate structured feedback.

Creates or enhances job descriptions using AI by analyzing role requirements, relevant skills, and market insights.

Coordinates interview times by syncing calendars and availability using AI-based scheduling tools.

Allows candidate to interact with chatbots or virtual interviewers to answer questions or submit information.

Uses AI to streamline and manage email or message sequences to automate candidate communication, outreach, and follow-ups.

Surface actionable suggestions to recruiters for candidate selection or hiring improvements based on AI analysis of recruiting data.

Uses AI to evaluate resumes and application data to automatically sort candidates by likelihood of success in a role.

Uses AI to generate candidate scores using customizable or dynamic metrics such as skills match, experience, or assessment data.