Explore the best alternatives to GLPI for users who need new software features or want to try different solutions. Service Desk Software is a widely used technology, and many people are seeking simple, easily administered software solutions with automate ticket routing, knowledge base/ticket integration, and surveys. Other important factors to consider when researching alternatives to GLPI include plugins. The best overall GLPI alternative is ServiceNow IT Service Management. Other similar apps like GLPI are Jira Service Management, Spiceworks Cloud Help Desk, Freshservice, and ManageEngine ServiceDesk Plus. GLPI alternatives can be found in Service Desk Software but may also be in IT Service Management Tools or IT Asset Management Software.
ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place…for FREE!
Run your IT with a complete web-based, ITIL-driven Help Desk & Asset Management tool.
NinjaOne, the automated endpoint management platform, delivers real-time visibility, security, and control over all endpoints to increase productivity for more than 20,000 customers.
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.
Snipe-IT is an open-source, web-based asset management system designed to help organizations efficiently track and manage their IT assets. It offers a user-friendly interface that allows businesses to monitor hardware, software licenses, and peripherals, ensuring accurate record-keeping and streamlined operations. By replacing traditional spreadsheets, Snipe-IT enhances asset visibility, reduces manual errors, and supports informed decision-making. Key Features and Functionality: - Asset Management: Monitor asset assignments, physical locations, and statuses with ease. Features include one-click check-in, asset grouping through models, and comprehensive asset histories. - License Management: Track software licenses efficiently, with email alerts for upcoming expirations and support for multi-pack licenses. - Email Notifications: Automated notifications for users and administrators regarding asset checkouts, check-ins, and approaching deadlines. - Integrations: Seamless integration with tools like Jira, JAMF, and Kandji, along with a robust REST API for custom integrations. - Security: Features include bcrypt password hashing, two-factor authentication, and HTTPS-only cookies to ensure data safety. - Multi-Language Support: Supports over 55 languages, catering to diverse teams. - Mobile-Friendly: Accessible on any device, facilitating asset updates on the go. Primary Value and Solutions Provided: Snipe-IT addresses the challenges of IT asset management by offering a centralized, secure, and scalable solution. It eliminates the inefficiencies of manual tracking, reduces the risk of asset mismanagement, and provides real-time insights into asset utilization. Organizations benefit from improved compliance, reduced operational costs, and enhanced decision-making capabilities. Its open-source nature ensures flexibility, allowing businesses to customize the system to their specific needs without incurring licensing fees.
Lansweeper discovers Windows, Linux and Mac machines in your network. In addition, it inventories network devices such as Printers, Routers and Switches.
If you're looking for a reliable, flexible, and cost-effective way to manage your IT services easily, iTop is the comprehensive solution designed with your needs in mind. Whether you’re an infrastructure manager handling complex systems, a service support leader striving for customer satisfaction, or a decision-maker focused on ROI and compliance, iTop adapts to your processes to simplify your tasks, streamline operations, and enhance service quality. iTop is an open-source, web-based ITSM and CMDB platform that aligns with ITIL best practices, offering flexibility for adapting to diverse organizational needs. Originally developed as an open-source project, iTop has continually evolved to address the challenges of modern IT management. With iTop, you get a solution that scales with your growth, providing tools to tackle your most pressing IT challenges while maintaining service continuity and improving team productivity.