--- title: FrontSpin Reviews meta_title: 'FrontSpin Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 68 reviews by the users' company size, role or industry to find out how FrontSpin works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 68 scale: '5' date_modified: '2026-07-12' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # FrontSpin Reviews **Vendor:** FrontSpin **Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) **Average Rating:** 4.3/5.0 **Total Reviews:** 68 ## About FrontSpin FrontSpin is a cloud-based sales communication platform designed to enhance the efficiency and effectiveness of inside sales teams. By integrating advanced tools such as power dialing, email automation, and sales cadence management, FrontSpin enables sales professionals to engage with more prospects in less time, thereby accelerating the sales process and increasing deal closures. Its seamless integration with CRM systems ensures real-time data synchronization, providing a unified interface for managing communications and tracking engagement. Key Features and Functionality: - Power Dialer: Automates dialing processes, allowing sales representatives to contact up to three times more prospects with features like prioritized call lists and pre-recorded voicemails. - Parallel Dialer: Utilizes AI to efficiently process large contact lists, filtering out invalid numbers and classifying leads for targeted outreach. - Cadence Playbooks: Offers customizable playbooks that integrate calls, emails, and social touches, streamlining sales workflows. - Sales Email: Enhances engagement through personalized email templates and real-time notifications for opens and clicks. - Social Touches & SMS: Incorporates social media interactions and SMS into sales strategies, providing a multi-channel approach to prospect engagement. - CRM Integration: Seamlessly syncs with CRM systems like Salesforce, ensuring real-time logging and synchronization of sales activities. Primary Value and Solutions Provided: FrontSpin addresses common challenges faced by inside sales teams, such as low connect rates and inefficient workflows. By automating repetitive tasks like dialing and voicemail, and by providing tools for personalized and multi-channel communication, FrontSpin significantly increases the number of live conversations sales representatives can have. This leads to higher engagement rates, more efficient sales processes, and ultimately, increased revenue. Additionally, its real-time analytics and reporting capabilities offer valuable insights into sales performance, enabling teams to make data-driven decisions and continuously optimize their strategies. ## FrontSpin Pros & Cons **What users like:** - Users highlight the **ease of use** of FrontSpin, noting its simplicity and seamless integration with CRM systems. (3 reviews) - Users value the **seamless integrations** with CRMs, enhancing efficiency and reporting without complications. (3 reviews) - Users commend the **effective automation** features of FrontSpin, enhancing productivity and reporting for outbound operations. (2 reviews) - Users find the **easy setup** of FrontSpin beneficial, enabling quick learning and seamless integration for new reps. (2 reviews) - Users value the **detailed reporting** capabilities of FrontSpin, enhancing their ability to manage outbound operations effectively. (2 reviews) - Users enjoy the **seamless CRM integration** of FrontSpin, making it easy to build and track call lists. (1 reviews) - Users value the **strong and responsive customer support** of FrontSpin, appreciating its helpfulness during technical challenges. (1 reviews) - Daily Use (1 reviews) - Easy Implementation (1 reviews) - Users love the **easy integrations** with their CRM, simplifying the process of building and tracking call lists. (1 reviews) **What users dislike:** - Users face **integration issues** with FrontSpin, requiring manual updates from Salesforce to maintain accurate KPI data. (1 reviews) - Users note the **limited customization** of reporting in FrontSpin, requiring external tools and some engineering effort. (1 reviews) - Users suggest that the **limited integrations** in FrontSpin restrict its overall functionality and potential enhancements. (1 reviews) - Users note **limited reporting customization** , but appreciate FrontSpin's commitment to frequent updates and improvements. (1 reviews) - Users find the **poor lead generation** in FrontSpin requires manual input from Salesforce to track KPIs effectively. (1 reviews) ## FrontSpin Reviews ### 1. High-velocity sales teams need Frontspin **Rating:** 5.0/5.0 stars **Reviewed by:** Dave D. | VP, Sales, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2018 **What do you like best about FrontSpin?** Your salespeople are like fighter pilots. To execute their mission, they need all the data, reporting, analytics and tools right in front of them. High-velocity sales is a numbers game, the higher the number of sales touches, the better the outcome - and Frontspin can bring unparalleled speed and efficiency to your high-velocity sales process. **What do you dislike about FrontSpin?** Would have to dig hard to find something that we do not like about Frontspin. The product rocks, the team is helpful and always available to help and the knowledge base is extremely helpful. **What problems is FrontSpin solving and how is that benefiting you?** We have doubled the number of dials for team overnight and most importantly, the reps tell us that they are not exerting more effort to make the dials. With everything they need to execute their playbook right in front of them, their time is fully utilized. ### 2. Easy to use Dialer with excellent SFDC integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2018 **What do you like best about FrontSpin?** FrontSpin makes it easy to quickly create lists of prospects to call out of SalesForce. All activity is automatically tracked in SFDC, so you don't have to waste time logging every activity in your CRM. **What do you dislike about FrontSpin?** Nothing. FrontSpin is a joy to use every day. **Recommendations to others considering FrontSpin:** FrontSpin is hands down the best dialer I have used. **What problems is FrontSpin solving and how is that benefiting you?** FrontSpin was implemented before my time. Hard to imagine a day without it! ### 3. It’s pretty good, works as needed **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2018 **What do you like best about FrontSpin?** It’s easy to use, lists are easy to build lists to call down. **What do you dislike about FrontSpin?** Only large issue is around connection issues. **What problems is FrontSpin solving and how is that benefiting you?** Sales rep productivity ### 4. Best Value on the Market **Rating:** 4.0/5.0 stars **Reviewed by:** Jon C. | Director, Inside Sales, Legal Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2017 **What do you like best about FrontSpin?** FrontSpin has increased the productivity of my team by more than 30%. The best aspect of the tool is that the team is constantly asking for feedback in order to improve the tool. In fact, there have been 3 very large enhancements made over the last quarter and a half alone. The team is extremely receptive. **What do you dislike about FrontSpin?** When our own internal password needs to be changed it affects the FrontSpin integration with email. You must remember to disassociate your email address and then redo it for the emails to properly track. **What problems is FrontSpin solving and how is that benefiting you?** We have enhanced productivity, but most importantly enhanced the accuracy and information being populated within salesforce.com. We now have better metrics reporting and an accurate view of what is truly going on. ### 5. The perfect prospecting tool for Salesforce.com users **Rating:** 5.0/5.0 stars **Reviewed by:** Jagger G. | Sr Manager, Inside Account Executives, Computer Networking, Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2017 **What do you like best about FrontSpin?** First of all...the customer service is outstanding. I thought maybe the red carpet would get rolled up once we inked our contract with FrontSpin, but that is absolutely not the case. Now...as far as the functionality itself? Comparing FrontSpin to the other tools I have used before - I wouldn't see myself going back to anything else. My reps have the capability to dial, log what happened, set a task, send an email, and go to next call on one page. The real-time sync to Salesforce takes care of making sure our systems are updated and has saved the team a ton of time. Which is exactly what we needed when juggling Hunting and Farming accounts. **What do you dislike about FrontSpin?** The only restrictions we face in FrontSpin are dictated by our SalesForce.com set-up, and not a restriction of FrontSpin. **What problems is FrontSpin solving and how is that benefiting you?** Time Management. FrontSpin allows us to create Playlists of prospects and execute effectively on daily Power Hours, which has increased our productivity and grew our sales pipeline. ### 6. Gets the job done, could be made great. **Rating:** 3.5/5.0 stars **Reviewed by:** Danielle H. | Sales Development Representative, Information Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2017 **What do you like best about FrontSpin?** List creation for dialing through makes calling a breeze with a single talk track **What do you dislike about FrontSpin?** Can only call from the platform, it would be nice to find a number online and one-click call it from there. Also the search function only works with the whole name. For example, if I was typing in Steve Smith, Steve Smit would not pull any good results. **Recommendations to others considering FrontSpin:** There's a couple small flaws, but the Salesforce connection is flawless. **What problems is FrontSpin solving and how is that benefiting you?** With the ability to create custom lists we can call using a single talk track. Saves a lot of time that would be spent on extra research between calls. ### 7. Good tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2018 **What do you like best about FrontSpin?** SFDC overlay, auto dialer, local presence **What do you dislike about FrontSpin?** The user interface can be glitchy and slow. **Recommendations to others considering FrontSpin:** Good tool - not sure of the costs - but I'd recommend. **What problems is FrontSpin solving and how is that benefiting you?** VOIP - dialer with SFDC integration ### 8. Does the Trick **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 04, 2018 **What do you like best about FrontSpin?** I love the ability to use their "Local Presence" feature which allows you to appear as the same area code that you are calling. It really helps getting people on the line. **What do you dislike about FrontSpin?** I wish that there was more customization as to how to manage your tasks. Right now you can sort them by date but it would be great if you could segment based on other factors. **Recommendations to others considering FrontSpin:** I would recommend it to someone looking to make a high number of dials and to a company who has a somewhat developed BDR team. **What problems is FrontSpin solving and how is that benefiting you?** All of my contacts I am calling on are right there, no more dialing a digit at a time its click and call. Simply, it saves time and keeps me organized. ### 9. SDR Productivity Increased 260% With FrontSpin **Rating:** 4.5/5.0 stars **Reviewed by:** James H. | Vice President of Worldwide Sales, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2017 **What do you like best about FrontSpin?** 1. Real time sync with Salesforce; 2. UI helps the team efficiently execute our playbooks and drive increased productivity; 3. Analytics help management help the team; 4. Product Management and Customer Success are fabulous. They've implemented a number of features that facilitate adoption and fuel productivity. **What do you dislike about FrontSpin?** Nothing. FrontSpin continues improve with every release. **What problems is FrontSpin solving and how is that benefiting you?** FrontSpin has helped us shorten SDR/BDR ramp up times, increase activity levels, generate more meetings for inside sales, and increase our pipeline 155%. Plus FrontSpin makes using Salesforce easier ensuring that more data gets into our CRM. ### 10. FrontSpin does the heavy lifting for us! **Rating:** 5.0/5.0 stars **Reviewed by:** Mark M. | Director, WW Sales Enablement, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2017 **What do you like best about FrontSpin?** Comparing FrontSpin to the other tools I have used in the past, I don’t see myself going back to anything else. Our reps have the capability to dial, log what happened, set a task, send an email, and go to next call all on one page. **What do you dislike about FrontSpin?** We would like to see other other plays that we can define around social media plays, but the good news is that we understand that is forthcoming. **Recommendations to others considering FrontSpin:** FrontSpin is well worth an evaluaton, the features and capabilities are very effective and worth the investment **What problems is FrontSpin solving and how is that benefiting you?** The real-time synch to Salesforce is critical for us and takes care of making sure our systems are updated. It saves our team a ton of time and effort! ### 11. Good customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Hannah M. | Market Development Representative, Public Relations and Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2018 **What do you like best about FrontSpin?** The support is always quick to help us and fix any problem that needs to be fixed **What do you dislike about FrontSpin?** There are a few kinks in the system. It does not always sync well with salesforce. **What problems is FrontSpin solving and how is that benefiting you?** It has helped me keep organized with my different call lists and playbooks for prospects ### 12. It's okay **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2018 **What do you like best about FrontSpin?** It's not very glitchy and that's nice. It's pretty reliable and is always up and working, so you don't have to worry about that. **What do you dislike about FrontSpin?** The way my company is using it I can't order calls based on activity. So, I'd like to call prospects who have opened my e-mails or clicked on links. **What problems is FrontSpin solving and how is that benefiting you?** It makes it faster to make a lot of dials. It integrates well with SalesForce and I can have multiple sessions of it which makes me even faster. ### 13. The best Sales Comm tool for Salespeople **Rating:** 5.0/5.0 stars **Reviewed by:** Rob H. | Sr Enterprise Storage Advisor , Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2017 **What do you like best about FrontSpin?** Absolute best dialer on the market, if you want your inside salespeople to call quickly and seamlessly this is the best tool for the job. Easy integration, and customization. **What do you dislike about FrontSpin?** Some competition have more features but in my opinion they just distract salespeople from dialing. **Recommendations to others considering FrontSpin:** Just buy it. **What problems is FrontSpin solving and how is that benefiting you?** More calls, means more, connects, means more pipeline, means more sales. ### 14. Inside Sales Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2017 **What do you like best about FrontSpin?** The technology is great and helps my team in many ways, but what I like best about FrontSpin is the service. In my experience, no other vendor works harder to ensure customer satisfaction. **What do you dislike about FrontSpin?** My dislikes are immediately handled by what I like best: service. We have had issues along the way using FrontSpin, but they are always available to resolve them quickly and effectively. **What problems is FrontSpin solving and how is that benefiting you?** FrontSpin provides one interface for my team to handle all of their day to day prospecting/calling needs. It allows them to do their job without hopping back and forth between apps. ### 15. Best Overall Value when you need a power dialer **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2017 **What do you like best about FrontSpin?** The UI is amazing & it is easy for any layman to understand and use it. The Sync with SF is really good and key for any organization that invests in such tool. Calls quality is really good. FS Technical support is amazing and very helpful which makes the experience way better. **What do you dislike about FrontSpin?** Nothing that i am aware of, while i use to let them know the areas of improvement and they use immediately address that with the product management team to make those changes. **What problems is FrontSpin solving and how is that benefiting you?** Lead Generation ### 16. Gets it done **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor S. | Account Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2017 **What do you like best about FrontSpin?** Easy to use, cost-effective, Salesforce integration, autodialer, customizable, great UI **What do you dislike about FrontSpin?** Some limitations with Salesforce that are fairly easily worked around. The auto-email function is very buggy. Templates too. **What problems is FrontSpin solving and how is that benefiting you?** FrontSpin provides a cost-effective autodialer solution with a SF integration. Perfect for SDRs/ADRS. ### 17. FrontSpin Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2017 **What do you like best about FrontSpin?** The customer support at FrontSpin is pretty good. **What do you dislike about FrontSpin?** I don't particularly like the user interface. It took a while for my team to become familiar with the set-up. Running reports/deleting reports is difficult. The search on the help desks is difficult to use. **Recommendations to others considering FrontSpin:** FrontSpin is a fairly good tool. Some of the competitors have a better UI and Reporting features. However, FrontSpin's pricing is better. I believe that given time, the UI will be improved and set up will be easier. As a marketing consulting practice, we use FS for client projects. I would use FS again. **What problems is FrontSpin solving and how is that benefiting you?** We use FS for our telemarketing projects. The benefit is that we can make 80-100 dials per day. ### 18. Frontspin is a great tool for all Outbound sales reps. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2017 **What do you like best about FrontSpin?** The ability to stay in one tool all day and not have to open up many different salesforce tabs. Before using Frontspin I would have over 15 tabs opened on my screen. To top it all off onboarding new hires has been simplified and allows for reps to actually do sales activity all day. **What do you dislike about FrontSpin?** Occasionally, it can be buggy with some of the calling/emailing features. **What problems is FrontSpin solving and how is that benefiting you?** Ability to put sales reps in one tool and track all their progress throughout the day. Reps are now making 30% more calls than before implementing FrontSpin. ## FrontSpin Discussions - [What is FrontSpin used for?](https://www.g2.com/discussions/what-is-frontspin-used-for) - [Best use of front spin](https://www.g2.com/discussions/36375-best-use-of-front-spin) - 1 upvote - [View FrontSpin pricing details and edition comparison](https://www.g2.com/products/frontspin/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-12+08%3A08%3A41+-0500&secure%5Bsession_id%5D=39502ad0-4519-4686-9115-cebdb1a29dd3&secure%5Btoken%5D=8019ed311e0e0c5031f753501d7186c24f8735f26c9306c40cf8b102b212d2ea&format=llm_user) ## FrontSpin Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ## FrontSpin Features **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording **Contacts** - Personalization - Information Locater - Record Prospect Data **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Generative AI** - AI Text Generation **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis ## Top FrontSpin Alternatives - [Salesloft](https://www.g2.com/products/salesloft/reviews) - 4.5/5.0 (4,153 reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - 4.3/5.0 (3,499 reviews) - [Nooks](https://www.g2.com/products/nooks/reviews) - 4.8/5.0 (1,614 reviews)