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Formstack Forms Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Formstack Forms Integrations

(4)
Verified by Formstack Forms

Formstack Forms Media

Formstack Forms Demo - Build Easily
Create beautiful online forms without knowing how to code. With an intuitive drag-and-drop form builder and hundreds of templates at your fingertips, the possibilities are endless.
Formstack Forms Demo - Simple Workflows
Say goodbye to manual work and let us do the heavy lifting. Create seamless workflows to increase workplace productivity. Send out email notifications. Get projects approved. All automated. Always easy.
Formstack Forms Demo - Actionable Analytics
Unlock key insights on your customers. Pinpoint problem areas in your strategy. No matter your destination, our optimization tools can help you get there.
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Formstack Forms Reviews (468)

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Reviews

Formstack Forms Reviews (468)

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4.3
468 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive design of Formstack Forms, highlighting its drag-and-drop functionality that allows for quick form creation without coding skills. Many appreciate the robust integration capabilities and the ability to customize forms to fit their branding needs. However, some users note that advanced features often require higher-tier plans, which can be a limitation.

Pros & Cons

Generated from real user reviews
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Katie G.
KG
Lead Client Success Manager
Small-Business (50 or fewer emp.)
"Good Software for Online Forms"
What do you like best about Formstack Forms?

The best part of using Formstack was that we were able to make changes as needed, through our uses of the forms we would realize we needed to add a question or have the form be dynamic depending n the answers people gave. When a question came up we would have our developer go in and make the changes for us, it helped us get forms tailored for the customers we were reaching. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

When the Formstack forms were filled out online and submitted to our emails, the format they came in was kind of hard to follow and every time we made a change to the form something in the email submitted format would change--it would get very frustrating. Review collected by and hosted on G2.com.

Rajeev K.
RK
Division Manager (Endoscopy, Imaging & Critical Care)
Mid-Market (51-1000 emp.)
"Versatility and shapes open to every platform""
What do you like best about Formstack Forms?

Formstack helps you to make fast and simple use of conditional logic. It also helps the customer interface seem super friendly after finishing an intake and only asks for the details they have to provide. Instead of confusing them with options which do not appeal to everyone. A big advantage for the App! Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

In the era of ubiquitous SaaS options, Formstack begins spreading out with all these functionalities and partnerships that everybody needs their own pie slice. Rather than giving consumers a one size fits all solution to pricing, each feature appears to get its own price mechanism and limitation. Accordingly, several of the convincing modern innovations are being swept out to sea for small companies. We are optimistic that Formstack can finally simplify its pricing for the app to incorporate the multiple workflows they have now. Review collected by and hosted on G2.com.

KT
Mid-Market (51-1000 emp.)
"Work based learning at the high school level"
What do you like best about Formstack Forms?

The ability to create forms each school year. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

I do not have issues that I am concerned about. You do have to use Formstack on a regular basis in order to keep up with changes. Review collected by and hosted on G2.com.

Brian B.
BB
Web Services Manager
Mid-Market (51-1000 emp.)
"endlessly helpful"
What do you like best about Formstack Forms?

If I didn't have Formstack we'd either have to contract with a freelance developer to build forms, or I'd have to learn to do it myself. Either one of these options would take away a huge amount of time, and Formstack completely solves this problem. It's incredibly versatile and there are very few limits to what you can do with it using conditional logic. Integrations are incredibly simple, and it's Level 1 PCI/HIPAA Compliant, which is huge. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

It's pretty expensive to add additional users. There's a Google Analytics integration that you have to pay a significant amount extra for; it's part of a larger add-on package that has some useful features but that you shouldn't have to buy as a bundle. There are a significant number of add-ons that used to be free features but now cost extra, which I'm really not a fan of.

I wish it were possible to copy and paste logic from one individual question to another. You can apply logic to an entire section easily, but within that section, if you want some but not all questions to follow a certain logic, you have to re-create that logic step-by-step for each individual question. A "Get Logic From ..." function would be a huge time-saver. Review collected by and hosted on G2.com.

Anna-Elyse S.
AS
Partnerships Coordinator
Mid-Market (51-1000 emp.)
"Easy to use, seamless integrations and design"
What do you like best about Formstack Forms?

We use Formstack for everything from giveaway entries, lead sign-ups, event RSVPs, and even ordering t-shirts and gear! We can set notification emails of a submission that follows a logic question (i.e. if someone requests a report from the Social, Email, and Web team, we'll each get a notification then and there).

The CSS editing also allows nearly full customization so we can make the form match our website branding seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

I wish they had the option to Reorder items in a list (prioritize interest-level, etc) for surveys.

Additionally, it would be great if we could set backend values for form fields so that they match our data systems rather than requiring the front-facing info to match our backend (i.e. the question "How Interested Are You In Tickets" on the front end would be "Preference_Tickets" on the backend. Review collected by and hosted on G2.com.

WP
Small-Business (50 or fewer emp.)
"Great for Small Businesses and Nonprofits"
What do you like best about Formstack Forms?

Great for quickly building responsive contact, event registration and grant application forms that include conditional logic if needed. Formstack offers many integrations including with Google Sheets allowing for real time spreadsheet updates and and collaboration. Formstack also integrates with Stripe, Paypal and other popular platforms to create registration and donation forms for collecting payments. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

The price of the platform may be a bit expensive for some small businesses and nonprofits (even with Formstack's generous nonprofit discount), especially the Gold plan and higher. I would also like to see an easier and more seamless way to create monthly donation forms. Integrations to collect recurring payments (including the front-facing text that users see) are more geared toward subscriptions than monthly donations, so its a bit involved to create monthly donation forms. Review collected by and hosted on G2.com.

Terry B.
TB
Mid-Market (51-1000 emp.)
"Game Changer"
What do you like best about Formstack Forms?

I love the logic available to users in FormStack. The Ability to hide question show questions for the relevant audiences really changes the way we collect information from our users.

How long does she get the most relevant data from users and not clicking information of superfluous or otherwise irrelevant that User Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

I really wish forensic happy birthday to create custom templates. Review collected by and hosted on G2.com.

Aimee W.
AW
Customer Technical Support Manager
Small-Business (50 or fewer emp.)
"Powerful tool in a small package"
What do you like best about Formstack Forms?

I like the settings for adding logic/conditions to form elements. Makes for a very powerful tool for managing QA tasks. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

I wish we could make links clickable. Right now we have to highlight a URL and right-click "Visit" to open a linked URL from the form. It causes productivity issues. Review collected by and hosted on G2.com.

Amy C.
AC
Executive Director of Membership
Small-Business (50 or fewer emp.)
"We LOVE Formstack! It has met so many of our needs - with members/customers and internal processes!"
What do you like best about Formstack Forms?

Formstack is a multi-purpose form building tool! Anything you can think of to use a "form" for -- it can be built with Formstack - from registration forms to surveys -- it is a one-stop, all-inclusive tool. And -- the integrations are OUTSTANDING! It has helped out organization in more ways than we imagined. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

Because of the power and all the options available -- the learning curve for SOME PEOPLE to add logic or detailed rules for responses may take a little longer. Review collected by and hosted on G2.com.

Ana G.
AG
Account Executive
Financial Services
Mid-Market (51-1000 emp.)
"Intuitive User Experience"
What do you like best about Formstack Forms?

I can create digital flyers, invitations, and export files as needed. Unfortunately my organization does not have a CRM system for our Business Development Department, and we are fortunate enough to be able to have Formstack as a source to keep up with our business model. Not only are we able to use it to keep up with our Book of Business but we also utilize the system to track our time. In addition, since we create multiple events throughout the year, it is easier to keep track of invitations and registrations with Formstack. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

Not necessarily the best looking website Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Average Discount

8%

Perceived Cost

$$$$$

How much does Formstack Forms cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 5 purchases.

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Formstack Forms Features
Survey Builder
Question Types
Templates
Branching/Skip Logic
Branding
Data Exporting
Custom Fields
Conditional Logic
Multi-page Forms
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Formstack Forms