Formstack Forms Reviews & Product Details

Formstack Forms is a cloud-based solution that helps businesses automate processes of creating digital forms and collecting data for surveys, leads, registrations, and more. Key features include data routing, file uploads, data encryption, payment collection, and form analytics. Designed for businesses of all sizes, Formstack Forms allows users to collaborate with teams to approve, deny, and comment on data submitted through forms. With a drag-and-drop form builder, Formstack Forms empowers users across organizations to build branded forms, surveys, and workflows without needing to know code. For more technical users, Formstack Forms offers an open API that allows users and 3rd-party applications to access Formstack resources programmatically. Formstack allows integration with various third-party applications such as Mailchimp, Salesforce, PayPal, Amazon S3, PowerAutomate, and more. Formstack is available on a monthly subscription, and support is extended via documentation and other online measures.

Product Website

Seller

Formstack, LLC

Discussions

Formstack Forms Community

Languages Supported

English

Overview by

Natasha M.

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

Formstack Forms Integrations

(4)

Verified by Formstack Forms

Formstack Forms Media

Create beautiful online forms without knowing how to code. With an intuitive drag-and-drop form builder and hundreds of templates at your fingertips, the possibilities are endless.

Say goodbye to manual work and let us do the heavy lifting. Create seamless workflows to increase workplace productivity. Send out email notifications. Get projects approved. All automated. Always easy.

Formstack Forms Demo - Actionable Analytics

Unlock key insights on your customers. Pinpoint problem areas in your strategy. No matter your destination, our optimization tools can help you get there.

G2 reviews are authentic and verified.

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Frank C.

Student Activities Coordinator

Mid-Market (51-1000 emp.)

1/17/2023

"Amazing abilities right here!"

5/5

What do you like best about Formstack Forms?

We use this for our school and it helps us with all our signup needs. We love how easy it is! Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

Sometimes it is a little hard to link it to google suite. Review collected by and hosted on G2.com.

Response from Scott Crabb of Formstack Forms

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Hey Frank, thanks for taking the time to leave us a review!

Taking out the headache from event sign-ups is a huge win - Congrats! If you're ever having difficulty with an integration, this section of our Support Center may be helpful. Otherwise, always feel free to contact our support team.

Thank you!

See how Formstack Forms improved

Brian C.

Marketing Consultant

Small-Business (50 or fewer emp.)

1/19/2023

"Excellent System - I've been using this system for 10+ years on my client websites!"

4.5/5

What do you like best about Formstack Forms?

Ease of use, easy to build logic, fantastic reporting and auto responders! Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

would like to have better access to customer service and questions. Review collected by and hosted on G2.com.

Response from Natasha M. of Formstack Forms

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Hi Brian,

We’re really grateful and appreciate you taking the time to share your rating with us.

To get in touch with our support team, you can contact then through this form: https://formstack_ops.formstack.com/forms/service_request or directly through a contact form on our website.

Have a great day!

See how Formstack Forms improved

Brian S.

Director of Development

Mid-Market (51-1000 emp.)

1/17/2023

"Fabulous Forms For All!"

5/5

What do you like best about Formstack Forms?

Formstacks's ability to set deep logic in forms has made our data analysis process much more efficient and our insights even better. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

This is really dumb but when you log ito formstacks the chat bot always chimes to ask me if I have questions and it's annoying. Review collected by and hosted on G2.com.

Response from Scott Crabb of Formstack Forms

edit

Hey Brian, thank you for taking the time to leave us a glowing review!

Payment processing, data analysis, conditional logic - you're a true power user! I'll make sure to pass your chat bot note on to our digital team for review.

Thanks for helping us improve!

Mohammad H.

Chair of a department

Mid-Market (51-1000 emp.)

1/17/2023

"It is vey easy to use"

5/5

What do you like best about Formstack Forms?

It saves time and uses emails instead of meeting f2f Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

Nothing. It looks just fine to use for changing majors for our students Review collected by and hosted on G2.com.

Response from Scott Crabb of Formstack Forms

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Hey Mohammad! Thanks for leaving a review here.

I'm sure your students greatly appreciate being able to save a trip to the office and make this change online. Looking forward to hearing about what you build next!

Melissa P.

Community Relations and Programs Manager

Mid-Market (51-1000 emp.)

1/17/2023

"Very pleased"

5/5

What do you like best about Formstack Forms?

I love the analytics that Formstack provides. It's very helpful to know if people have opened my forms and when. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

The charts part of the site could use a little work, as we're currently using a survey for our customer satisfaction survey. Review collected by and hosted on G2.com.

Response from Scott Crabb of Formstack Forms

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Hey, Melissa! Thank you for the positive review here.

We're so glad you are enjoying Formstack Forms and the benefits it brings. I'll make sure our team gets your feedback regarding the charts.

In case you weren't aware, our Conversion Kit can give you even more data to analyze on our Forms. Check it out - https://www.formstack.com/features/conversion-kit

See how Formstack Forms improved

Jose C.

CRM Administrator

Mid-Market (51-1000 emp.)

1/17/2023

"Simple and easy to use"

5/5

What do you like best about Formstack Forms?

The different type of forms that are available to use. Easy and simple to use even for beginners. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

Nothing at the moment, everything is useful and effective Review collected by and hosted on G2.com.

Response from Scott Crabb of Formstack Forms

edit

Hey Jose! Thanks for the review!

I'm happy to hear you were able to get up and running quickly on Formstack Forms! Knowing your customers (customer feedback) is valuable info and I'm glad we're part of that solution.

Looking forward to see what you build next. Thanks!

Lauryn W.

Social Media Specialist

Small-Business (50 or fewer emp.)

1/17/2023

"Formstack is Amazing!"

5/5

What do you like best about Formstack Forms?

Very easy to use and has so many features. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

Sometimes the Credit Card field doesn't operate correctly. Review collected by and hosted on G2.com.

Response from Natasha M. of Formstack Forms

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Lauryn,

Thanks for taking the time to share your thoughts and feedback with us. We’re grateful for your honest feedback and we’re glad you feel we’re on the right track! I've provided a resource below to help troubleshoot the credit card field if you experience it again.

Have a great day!

See how Formstack Forms improved

Dan N.

Enterprise (> 1000 emp.)

1/18/2023

"Formstack is a good tool, but theres turnover lack of long term continuity with rep relationship"

3.5/5

What do you like best about Formstack Forms?

Great tool to build forms and administrate an organization through their web based application. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

Hard to get immediate assistance on an issue - and we have experienced that the representatives change at all levels. Review collected by and hosted on G2.com.

Response from Scott Crabb of Formstack Forms

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Hey Dan, thanks for your review!

We're glad you're seeing the benefits of our tool - even better, you're removing paper-based processes along the way!

Our team is always looking for ways to resolve issues quickly. I'll make sure to pass your feedback to our customer team here.

Thank you and keep building!

Colleen B.

Research Manager

Mid-Market (51-1000 emp.)

1/17/2023

"Formstack Forms does exactly what I need to do."

4.5/5

What do you like best about Formstack Forms?

It is extremely easy and quick to set up the forms I need to collect the information I need. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

I wish there was a lot more ability to customize the look of things. Review collected by and hosted on G2.com.

Response from Scott Crabb of Formstack Forms

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Hey there Colleen,

Thanks for leaving us a review, we truly appreciate it.

We're so glad you were able to streamline your data collection processes with this tool. You can always customize your forms with our themes - https://help.formstack.com/s/article/Themes . If you need something more advanced, you might find what you're looking for with custom CSS on your forms - https://help.formstack.com/s/formstack-topics?subtopic=0mt4w0000010wH7AAI

Thank you!

See how Formstack Forms improved

Verified User in Executive Office

Mid-Market (51-1000 emp.)

1/17/2023

"It's a good platform but there are some challenges if your not familiar working within workflows."

3.5/5

What do you like best about Formstack Forms?

The ability to build forms and have it was a one stop shop for your teams to complete reports or other reoccurring forms. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

The self help videos are primarily used for Salesforce. At the least from the videos I have seen on youtube. Review collected by and hosted on G2.com.

Response from Scott Crabb of Formstack Forms

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Hey there, we appreciate your feedback and review!

We're so happy to hear that you're using multiple Formstack products to automate your signature/data collection processes.

Our customers spoke and we listened: If you haven't seen it in a while, we updated our Resource Center to be more helpful to our customers. Our update includes the ability to filter by product - woohoo!

Thank you for helping us continue to improve.

See how Formstack Forms improved