Top 10 First Insight Alternatives & Competitors

(1)4.0 out of 5

Explore the best alternatives to First Insight for users who need new software features or want to try different solutions. Other important factors to consider when researching alternatives to First Insight include reliability and ease of use. The best overall First Insight alternative is SurveySparrow. Other similar apps like First Insight are Birdeye, SurveyMonkey, Dialpad Connect, and LiveAgent. First Insight alternatives can be found in Retail Assortment Planning Software but may also be in Survey Software or Experience Management Software.

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Best Paid & Free Alternatives to First Insight

SurveySparrow
Birdeye
SurveyMonkey
Dialpad Connect
LiveAgent
Glassbox
Qualtrics Customer Experience
Resonate CX

Top 10 Alternatives to First Insight Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how First Insight stacks up to the competition, check reviews from current & previous users in industries like Leisure, Travel & Tourism, and find the best product for your business.

SurveySparrow

By SurveySparrow Inc.

4.4/5

(2,029)

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By Birdeye

Product Description

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.

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LiveAgent

By QualityUnit

4.5/5

(1,536)

Product Description

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By Glassbox

Product Description

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Qualtrics Customer Experience

By Qualtrics

4.3/5

(739)

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Resonate CX

By Resonate Solutions

4.6/5

(451)

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By Gryphon AI

Product Description

Revenue Growth – As organizations struggle to meet the imposing demands associated with compliant outreach, they find their contactable universe dwindling exponentially. One of the key contributors to this reduction is the over-suppression of reachable contacts. With over 25 years of experience, Gryphon fully understands the breadth of an organization’s contact compliance demands and has helped over 200 enterprise organizations mitigate risk while broadening their marketable reach. Customer Experience – Gryphon's best-in-class AI solution delivers real-time intelligence to support business-specific objectives throughout every interaction. Gryphon engages in every customer interaction, providing actionable insights, real-time enablement, and valuable KPIs detailing the overall sentiment and success of every interaction, delivering a personalized experience, improved agent performance, and increased customer satisfaction and loyalty.Risk Mitigation – Gryphon has been a trusted advisor protecting enterprise companies from TCPA and other all-channel Do Not Contact violations through an automated, platform-based approach to contact compliance for nearly a quarter of a century. Our real-time platform accounts for all regulatory lists, constantly changing contact compliance data, and timebound restrictions while honoring Opt-Out requests and applying proprietary existing business relationship and consent data, with a comprehensive audit trail of those activities.

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