Experience.com Features

Provides a forum for customers to give feedback and data storage for company analysis. This feature was mentioned in 136 Experience.com reviews.

Allows users to get real-time information on competitors performance and reputation. This feature was mentioned in 126 Experience.com reviews.

Gives users greater visibility into the how feel and respond to reputation gaining tactics. This feature was mentioned in 131 Experience.com reviews.

Provides tools with enhanced filtering and correlation between revenue and reputation. This feature was mentioned in 113 Experience.com reviews.

As reported in 123 Experience.com reviews. Helps monitor the overall performance of marketing efforts and brand establishment.

As reported in 130 Experience.com reviews. Provides a centralized hub and management tools for all data points related to online reputation.

As reported in 121 Experience.com reviews. Helps track and monitor social media trends and interactions.

Helps manage social messaging and measures the full impact of social campaigns. This feature was mentioned in 123 Experience.com reviews.

As reported in 115 Experience.com reviews. Gives visibility into employee performance and each individual's impact on reputation initiatives.

Helps establish a workflow that allows team members to communicate effectively and collaboratively. 109 reviewers of Experience.com have provided feedback on this feature.

Based on 19 Experience.com reviews. Queries and pulls enterprise data into a singular knowledge respository

Based on 18 Experience.com reviews. Stores and organizes synthesized data

Analyzes search results to identify trends and patterns 19 reviewers of Experience.com have provided feedback on this feature.

As reported in 19 Experience.com reviews. Provides a simple, intuitive search interface for users

Leverages artificial intelligence technology to empower search This feature was mentioned in 19 Experience.com reviews.

Leverages natural language processing technology to empower search This feature was mentioned in 18 Experience.com reviews.

Crawls within the enterprise and outside the enterprise for data points 19 reviewers of Experience.com have provided feedback on this feature.

As reported in 19 Experience.com reviews. Provides filters for refined navigation

As reported in 19 Experience.com reviews. Leverages machine learning technology to empower search

As reported in 13 Experience.com reviews. Allows users to build and analyze customer profiles.

Presents messaging depending on customer behavior. 13 reviewers of Experience.com have provided feedback on this feature.

Based on 14 Experience.com reviews. Presents messaging depending on customer context.

Based on 14 Experience.com reviews. Content triggered by customer's given geolocation.

As reported in 12 Experience.com reviews. Messages triggered by customer activity or behavior.

As reported in 12 Experience.com reviews. Provides recommendations based on customer metrics.

Based on 11 Experience.com reviews. Calculates and presents customized discounts.

Ability to submit location data to a wide variety of digital services This feature was mentioned in 20 Experience.com reviews.

Ability to submit location data to major aggregators This feature was mentioned in 17 Experience.com reviews.

Based on 17 Experience.com reviews. Consistently monitors search engines and directories and removes duplicate listings

As reported in 16 Experience.com reviews. Offers the ability to enhance listings with menus, photos, videos, or other rich data

Based on 17 Experience.com reviews. Changes to location data are synced across listings immediately and in real time

Provides data or insights into listing performance and engagement 18 reviewers of Experience.com have provided feedback on this feature.

Monitor and report on ranking in local search results 51 reviewers of Experience.com have provided feedback on this feature.

Report on local citations and distribute accurate listing data to directories and search engines This feature was mentioned in 48 Experience.com reviews.

As reported in 49 Experience.com reviews. Optimize or automate content for Google My Business

Based on 52 Experience.com reviews. Monitor online reviews and brand reputation

As reported in 50 Experience.com reviews. Integrate with social media and offer management or automation tools

Based on 50 Experience.com reviews. Provide insights and data visualizations from a comprehensive dashboard

Provides a centralized platform for all competitive intelligence for teams to review and analyze. 36 reviewers of Experience.com have provided feedback on this feature.

Ability to capture changes your competitors make to their website to keep tabs on their features, plans, pricing, promotions, etc. This feature was mentioned in 38 Experience.com reviews.

As reported in 37 Experience.com reviews. Provides competitive intelligence related to product details, inlcuding the latest product feature additions and removals.

As reported in 38 Experience.com reviews. Provides competitive intelligence around unfiltered customer feedback and reviews.

As reported in 35 Experience.com reviews. Ability to create battlecards to showcase comparison of your products or services against multiple competitors.

Allows users to create a customizable dashboard to curate and highlight specific competitive data. 36 reviewers of Experience.com have provided feedback on this feature.

Provides competitive benchmarking and monitors growth and market share over time. This feature was mentioned in 36 Experience.com reviews.

Calculates net promoter score (NPS) using customer feedback data. This feature was mentioned in 127 Experience.com reviews.

Based on 129 Experience.com reviews. Calculates customer satisfaction (CSAT) score using customer feedback data.

Calculates customer effort score (CES) using customer feedback data. 125 reviewers of Experience.com have provided feedback on this feature.

Provides gamification tools to incentivize employees to leverage customer feedback insights. This feature was mentioned in 119 Experience.com reviews.

As reported in 118 Experience.com reviews. Provides insight concerning engagement with various stakeholders in regards to customer feedback and experience.

As reported in 113 Experience.com reviews. Allow users to create surveys and repond to customer feedback in a variety of languages.

Allows users to deploy surveys and intake feedback data for multiple brands. This feature was mentioned in 115 Experience.com reviews.

As reported in 110 Experience.com reviews. Vendor provides industry- or role-specific experience management solutions.

Provide multiple methods of user authentication such as social media accounts. 81 reviewers of Experience.com have provided feedback on this feature.

As reported in 79 Experience.com reviews. Generate review forms and questionnaires to gather feedback from users.

Ability to personalize review forms and questionnaires based on user type. This feature was mentioned in 84 Experience.com reviews.

As reported in 79 Experience.com reviews. Allow users to share, like/dislike, and comment on reviews.

Consumers can ask questions about products and request feedback from peers. 72 reviewers of Experience.com have provided feedback on this feature.

As reported in 73 Experience.com reviews. Reviews can be collected directly from e-commerce platforms or online stores.

Reviews can be distributed across multiple channels (online, in store, etc.). This feature was mentioned in 75 Experience.com reviews.

As reported in 79 Experience.com reviews. Allow consumers to provide feedback while interacting with customer service representatives.

Provide incentives for reviewers, such as coupons and gift cards. This feature was mentioned in 73 Experience.com reviews.

As reported in 74 Experience.com reviews. Manage syndication to distribute reviews across multiple channels.

Analyze data points such as page views, average rating, or consumer sentiment. This feature was mentioned in 72 Experience.com reviews.

As reported in 73 Experience.com reviews. Support multiple types of user generated content such as text, video, or photos.

Generate multiple types of badges based on user ratings. This feature was mentioned in 74 Experience.com reviews.

Based on 80 Experience.com reviews. Create reviews widgets that can be embedded on websites and online stores.

As reported in 70 Experience.com reviews. Provide APIs or direct integration with e-commerce software and website builders.

Manage marketing campaigns, as well as SEO, SERP, and A/B testing. This feature was mentioned in 71 Experience.com reviews.

Based on 58 Experience.com reviews. Enables users to create surveys through a simple drag-and-drop or WYSIWYG editor

As reported in 56 Experience.com reviews. Allows the use of various question types such as open-ended, closed-ended, multiple choice, and ratings

Based on 54 Experience.com reviews. Offers pre-built templates for creating surveys with different audiences or use cases

As reported in 57 Experience.com reviews. Provides tools for distributing surveys through email, SMS, social media, etc.

As reported in 52 Experience.com reviews. Helps create more intelligent surveys based on respondent's actions and answers

As reported in 55 Experience.com reviews. Allows users to customize survey colors, logos, and URLs to match company branding

Ability to embed videos, photos, or other rich media 54 reviewers of Experience.com have provided feedback on this feature.

Based on 48 Experience.com reviews. Allows for creation of surveys in different languages and advanced survey translation

Provides tools to visualize and analyze data 57 reviewers of Experience.com have provided feedback on this feature.

Allows integration with third -party reporting and business intelligence applications This feature was mentioned in 50 Experience.com reviews.

Allows users to export reports from the product into an .xsl, .csv, or .pdf file This feature was mentioned in 51 Experience.com reviews.

Allows administrators to set permissions on viewing, filtering, or sharing survey results This feature was mentioned in 52 Experience.com reviews.

Based on 13 Experience.com reviews. Allows users to generate text based on a text prompt.

Based on 13 Experience.com reviews. Condenses long documents or text into a brief summary.

As reported in 105 Experience.com reviews. Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary. 109 reviewers of Experience.com have provided feedback on this feature.

Based on 65 Experience.com reviews. Allows users to generate text based on a text prompt.

Based on 83 Experience.com reviews. Allows users to generate text based on a text prompt.

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input This feature was mentioned in 25 Experience.com reviews.

Ability to break down and plan multi-step processes 25 reviewers of Experience.com have provided feedback on this feature.

As reported in 25 Experience.com reviews. Works across multiple software systems or databases

As reported in 25 Experience.com reviews. Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting 25 reviewers of Experience.com have provided feedback on this feature.

As reported in 25 Experience.com reviews. Makes informed choices based on available data and objectives

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input

Based on 10 Experience.com reviews. Improves performance based on feedback and experience

Based on 10 Experience.com reviews. Anticipates needs and offers suggestions without prompting

As reported in 10 Experience.com reviews. Makes informed choices based on available data and objectives