Experience.com Features

Based on 131 Experience.com reviews. Provides a forum for customers to give feedback and data storage for company analysis.

Allows users to get real-time information on competitors performance and reputation. This feature was mentioned in 124 Experience.com reviews.

Gives users greater visibility into the how feel and respond to reputation gaining tactics. 129 reviewers of Experience.com have provided feedback on this feature.

Based on 111 Experience.com reviews. Provides tools with enhanced filtering and correlation between revenue and reputation.

Based on 119 Experience.com reviews. Helps monitor the overall performance of marketing efforts and brand establishment.

Based on 126 Experience.com reviews. Provides a centralized hub and management tools for all data points related to online reputation.

As reported in 118 Experience.com reviews. Helps track and monitor social media trends and interactions.

As reported in 121 Experience.com reviews. Helps manage social messaging and measures the full impact of social campaigns.

Based on 113 Experience.com reviews. Gives visibility into employee performance and each individual's impact on reputation initiatives.

Based on 108 Experience.com reviews. Helps establish a workflow that allows team members to communicate effectively and collaboratively.

As reported in 19 Experience.com reviews. Queries and pulls enterprise data into a singular knowledge respository

Stores and organizes synthesized data 18 reviewers of Experience.com have provided feedback on this feature.

Based on 19 Experience.com reviews. Analyzes search results to identify trends and patterns

As reported in 19 Experience.com reviews. Provides a simple, intuitive search interface for users

Based on 19 Experience.com reviews. Leverages artificial intelligence technology to empower search

Leverages natural language processing technology to empower search 18 reviewers of Experience.com have provided feedback on this feature.

As reported in 19 Experience.com reviews. Crawls within the enterprise and outside the enterprise for data points

Based on 19 Experience.com reviews. Provides filters for refined navigation

As reported in 19 Experience.com reviews. Leverages machine learning technology to empower search

Allows users to build and analyze customer profiles. 13 reviewers of Experience.com have provided feedback on this feature.

Presents messaging depending on customer behavior. 13 reviewers of Experience.com have provided feedback on this feature.

Presents messaging depending on customer context. 14 reviewers of Experience.com have provided feedback on this feature.

Content triggered by customer's given geolocation. 14 reviewers of Experience.com have provided feedback on this feature.

Messages triggered by customer activity or behavior. 12 reviewers of Experience.com have provided feedback on this feature.

As reported in 12 Experience.com reviews. Provides recommendations based on customer metrics.

Calculates and presents customized discounts. 11 reviewers of Experience.com have provided feedback on this feature.

Ability to submit location data to a wide variety of digital services This feature was mentioned in 19 Experience.com reviews.

Ability to submit location data to major aggregators This feature was mentioned in 17 Experience.com reviews.

Consistently monitors search engines and directories and removes duplicate listings 17 reviewers of Experience.com have provided feedback on this feature.

Offers the ability to enhance listings with menus, photos, videos, or other rich data This feature was mentioned in 16 Experience.com reviews.

Based on 17 Experience.com reviews. Changes to location data are synced across listings immediately and in real time

Based on 18 Experience.com reviews. Provides data or insights into listing performance and engagement

Monitor and report on ranking in local search results 51 reviewers of Experience.com have provided feedback on this feature.

Based on 47 Experience.com reviews. Report on local citations and distribute accurate listing data to directories and search engines

As reported in 49 Experience.com reviews. Optimize or automate content for Google My Business

Based on 51 Experience.com reviews. Monitor online reviews and brand reputation

Integrate with social media and offer management or automation tools 50 reviewers of Experience.com have provided feedback on this feature.

Based on 50 Experience.com reviews. Provide insights and data visualizations from a comprehensive dashboard

Based on 36 Experience.com reviews. Provides a centralized platform for all competitive intelligence for teams to review and analyze.

Ability to capture changes your competitors make to their website to keep tabs on their features, plans, pricing, promotions, etc. This feature was mentioned in 38 Experience.com reviews.

As reported in 37 Experience.com reviews. Provides competitive intelligence related to product details, inlcuding the latest product feature additions and removals.

Provides competitive intelligence around unfiltered customer feedback and reviews. This feature was mentioned in 38 Experience.com reviews.

Based on 35 Experience.com reviews. Ability to create battlecards to showcase comparison of your products or services against multiple competitors.

Allows users to create a customizable dashboard to curate and highlight specific competitive data. 36 reviewers of Experience.com have provided feedback on this feature.

As reported in 36 Experience.com reviews. Provides competitive benchmarking and monitors growth and market share over time.

Based on 127 Experience.com reviews. Calculates net promoter score (NPS) using customer feedback data.

As reported in 128 Experience.com reviews. Calculates customer satisfaction (CSAT) score using customer feedback data.

Calculates customer effort score (CES) using customer feedback data. 125 reviewers of Experience.com have provided feedback on this feature.

Provides gamification tools to incentivize employees to leverage customer feedback insights. This feature was mentioned in 119 Experience.com reviews.

As reported in 118 Experience.com reviews. Provides insight concerning engagement with various stakeholders in regards to customer feedback and experience.

Allow users to create surveys and repond to customer feedback in a variety of languages. 113 reviewers of Experience.com have provided feedback on this feature.

As reported in 114 Experience.com reviews. Allows users to deploy surveys and intake feedback data for multiple brands.

Based on 110 Experience.com reviews. Vendor provides industry- or role-specific experience management solutions.

As reported in 81 Experience.com reviews. Provide multiple methods of user authentication such as social media accounts.

Generate review forms and questionnaires to gather feedback from users. 79 reviewers of Experience.com have provided feedback on this feature.

Ability to personalize review forms and questionnaires based on user type. This feature was mentioned in 84 Experience.com reviews.

Allow users to share, like/dislike, and comment on reviews. 79 reviewers of Experience.com have provided feedback on this feature.

Consumers can ask questions about products and request feedback from peers. 72 reviewers of Experience.com have provided feedback on this feature.

Reviews can be collected directly from e-commerce platforms or online stores. 73 reviewers of Experience.com have provided feedback on this feature.

As reported in 75 Experience.com reviews. Reviews can be distributed across multiple channels (online, in store, etc.).

Based on 79 Experience.com reviews. Allow consumers to provide feedback while interacting with customer service representatives.

Provide incentives for reviewers, such as coupons and gift cards. This feature was mentioned in 73 Experience.com reviews.

Based on 74 Experience.com reviews. Manage syndication to distribute reviews across multiple channels.

Based on 72 Experience.com reviews. Analyze data points such as page views, average rating, or consumer sentiment.

As reported in 73 Experience.com reviews. Support multiple types of user generated content such as text, video, or photos.

Generate multiple types of badges based on user ratings. 74 reviewers of Experience.com have provided feedback on this feature.

Create reviews widgets that can be embedded on websites and online stores. 80 reviewers of Experience.com have provided feedback on this feature.

Provide APIs or direct integration with e-commerce software and website builders. 70 reviewers of Experience.com have provided feedback on this feature.

As reported in 71 Experience.com reviews. Manage marketing campaigns, as well as SEO, SERP, and A/B testing.

Enables users to create surveys through a simple drag-and-drop or WYSIWYG editor This feature was mentioned in 58 Experience.com reviews.

Based on 56 Experience.com reviews. Allows the use of various question types such as open-ended, closed-ended, multiple choice, and ratings

Offers pre-built templates for creating surveys with different audiences or use cases 54 reviewers of Experience.com have provided feedback on this feature.

Provides tools for distributing surveys through email, SMS, social media, etc. This feature was mentioned in 57 Experience.com reviews.

Helps create more intelligent surveys based on respondent's actions and answers This feature was mentioned in 52 Experience.com reviews.

Allows users to customize survey colors, logos, and URLs to match company branding This feature was mentioned in 55 Experience.com reviews.

Ability to embed videos, photos, or other rich media 54 reviewers of Experience.com have provided feedback on this feature.

As reported in 48 Experience.com reviews. Allows for creation of surveys in different languages and advanced survey translation

Provides tools to visualize and analyze data 57 reviewers of Experience.com have provided feedback on this feature.

Allows integration with third -party reporting and business intelligence applications 50 reviewers of Experience.com have provided feedback on this feature.

Allows users to export reports from the product into an .xsl, .csv, or .pdf file 51 reviewers of Experience.com have provided feedback on this feature.

As reported in 52 Experience.com reviews. Allows administrators to set permissions on viewing, filtering, or sharing survey results

Allows users to generate text based on a text prompt. 13 reviewers of Experience.com have provided feedback on this feature.

Condenses long documents or text into a brief summary. This feature was mentioned in 13 Experience.com reviews.

Based on 104 Experience.com reviews. Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary. 108 reviewers of Experience.com have provided feedback on this feature.

Allows users to generate text based on a text prompt. 65 reviewers of Experience.com have provided feedback on this feature.

Based on 82 Experience.com reviews. Allows users to generate text based on a text prompt.

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input 24 reviewers of Experience.com have provided feedback on this feature.

Ability to break down and plan multi-step processes This feature was mentioned in 24 Experience.com reviews.

Based on 24 Experience.com reviews. Works across multiple software systems or databases

Improves performance based on feedback and experience This feature was mentioned in 24 Experience.com reviews.

Based on 24 Experience.com reviews. Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives This feature was mentioned in 24 Experience.com reviews.

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input

Improves performance based on feedback and experience 10 reviewers of Experience.com have provided feedback on this feature.

Based on 10 Experience.com reviews. Anticipates needs and offers suggestions without prompting

Based on 10 Experience.com reviews. Makes informed choices based on available data and objectives