EV Reach Features

Based on 97 EV Reach reviews. Collects and curates data insight about the performance and health of a company's system.

Based on 109 EV Reach reviews. Facilitates communication between users and administrators.

Allows end users to remotely access to company's IT database. 171 reviewers of EV Reach have provided feedback on this feature.

Based on 113 EV Reach reviews. Helps organizations establish, implement, and adhere to ITIL regulation.

Based on 129 EV Reach reviews. Tracks IT assets and financial data.

As reported in 140 EV Reach reviews. Allows remote usage and access across a range of operating systems and device types

Allows remote desktop administrators access to connected mobile devices This feature was mentioned in 107 EV Reach reviews.

Based on 166 EV Reach reviews. Centrally manages, configures, and oversees applications on employee devices

Allows administators to take control of a connected endpoint device 193 reviewers of EV Reach have provided feedback on this feature.

Based on 95 EV Reach reviews. Allows the IT team to oversee all possible endpoints in a single source of reference.

Based on 130 EV Reach reviews. Automates the updating of security measures on enterprise devices.

Based on 130 EV Reach reviews. Utilizes data to proactively identify and prioritize IT issues.

Creates new or streamlines existing workflows to better handle IT support tickets and service. This feature was mentioned in 116 EV Reach reviews.

Enable the remote locking down and encryption of employee devices 97 reviewers of EV Reach have provided feedback on this feature.

As reported in 155 EV Reach reviews. Unifies endpoint management of employee devices

As reported in 130 EV Reach reviews. Registers employee-owned or company-distributed devices for IT access

Implements encryption standards to secure data both in transit and at rest. This feature was mentioned in 104 EV Reach reviews.

Provides compliance to multiple industry standards like HIPAA and GDPR. This feature was mentioned in 109 EV Reach reviews.

Offers visibility into employee device activity This feature was mentioned in 189 EV Reach reviews.

Allows for integration of support, chat, diagnostic or other IT management tools 166 reviewers of EV Reach have provided feedback on this feature.

Based on 177 EV Reach reviews. Provides administrators with performance information to

Based on 133 EV Reach reviews. Provides the ability to record remote access and support sessions

Based on 133 EV Reach reviews. Allows remote access and support sessions to be transferred between users

Allows administrators access to devices, regardless of end-user's presence 168 reviewers of EV Reach have provided feedback on this feature.

Based on 161 EV Reach reviews. Allows remote users to share files with other remote users

As reported in 135 EV Reach reviews. Provides screen sharing options to allow access to view or control real-time activities.

Based on 131 EV Reach reviews. Provides easy and seamless file transfer and sharing capabilities to increase productivity and collaboration while working remotely.

Based on 115 EV Reach reviews. Provides the ability to record remote access and support sessions.

Provides remote access to computers at any time, without an end-user present. This feature was mentioned in 129 EV Reach reviews.

As reported in 124 EV Reach reviews. Provides multiple technician support simultaneously.

Allows users to switch between multiple end users’ monitors with a single click. This feature was mentioned in 132 EV Reach reviews.

Remotely wake, restart, and install applications on sleeping devices. 132 reviewers of EV Reach have provided feedback on this feature.

Based on 111 EV Reach reviews. Print files from remote computer onto the local printer, without having to transfer the file between computers.

Connects instantly via group chats, web-based chats, offline messaging, persistent chat groups, and customer-initiated chat. This feature was mentioned in 128 EV Reach reviews.

Provides voice over IP calling solutions. 100 reviewers of EV Reach have provided feedback on this feature.

Provides pre-session or in-session video call options to resolve issues. This feature was mentioned in 99 EV Reach reviews.

Based on 100 EV Reach reviews. Allows to draw, highlight, encircle, and box certain areas on the screen of the remote computer to enhance support and communicate better.

Allows mobile device access to provide support or connect to your computer from anywhere. This feature was mentioned in 107 EV Reach reviews.

Provides support across iOS, Mac, Android, PC and other devices. 112 reviewers of EV Reach have provided feedback on this feature.

Allows cross-platform device support, supporting Windows, Mac, Linux, iOS, Android, and Chromebook devices. This feature was mentioned in 112 EV Reach reviews.

Based on 125 EV Reach reviews. Provides robust reporting capbilities like session details, technician performance information, and end users’ survey summaries.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives