G2 reviewers report that TeamViewer excels in overall user satisfaction, boasting a significantly higher G2 Score compared to EV Reach. Users appreciate its ease of use and reliable connection quality, making it a preferred choice for remote support and desktop access.
Users say that TeamViewer's implementation process is straightforward, with many highlighting the intuitive onboarding wizard that facilitates quick setup. In contrast, EV Reach users have noted some challenges with configuration, which can slow down the initial setup.
Reviewers mention TeamViewer's robust features like screen sharing and file transfer, which are praised for their efficiency in remote support scenarios. Users find these features particularly helpful for explaining complex issues during support sessions.
According to verified reviews, EV Reach shines in its unified endpoint management, allowing users to manage multiple tools from a single console. This capability is appreciated for accelerating workflows, especially in environments with mobile staff.
Users highlight that TeamViewer provides strong security measures, which is crucial for businesses handling sensitive information. In contrast, some EV Reach users have expressed concerns about its threat detection capabilities, indicating a need for improvement in this area.
G2 reviewers note that while both products have similar star ratings, TeamViewer's extensive user base and higher volume of recent reviews suggest a more reliable and consistent user experience. This is particularly evident in TeamViewer's ability to quickly connect to remote devices, which users find saves them valuable time.
Pricing
Entry-Level Pricing
EV Reach
No pricing available
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
It is priced on version and how many people will be using Goverlan.Read more
Is this a Cloud-based solution or self-hosted? Is it secure?
2 Comments
TM
They have on-premise and cloud versions of the application. The cloud version would have cost us twice as much.Read more
Is this product designed to manage corporate internal endpoints or over-the-internet external endpoints?
2 Comments
Official Response from EV Reach
Both! Goverlan Reach is primarily designed to manage your corporate users and machines; however, you can optionally enable the support of external endpoints...Read more
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
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