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At a Glance
Market Segments
Mid-Market (59.3% of reviews)
Small-Business (65.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
EV Reach
Star Rating
(424)4.5 out of 5
Market Segments
Mid-Market (59.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about EV ReachScreenConnect
Star Rating
(489)4.7 out of 5
Market Segments
Small-Business (65.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ScreenConnectSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that EV Reach excels in its "Instant Messaging" feature, scoring 9.3, which allows for seamless communication during sessions, while ConnectWise ScreenConnect also performs well but slightly better in "Screen Sharing" with a score of 9.7, making it a preferred choice for collaborative tasks.
- Reviewers mention that ConnectWise ScreenConnect's "Session Recording" feature is highly rated at 9.1, providing users with the ability to revisit sessions, whereas EV Reach's score of 7.9 indicates room for improvement in this area, which could be a deciding factor for users needing robust documentation.
- G2 users highlight the "Unattended Remote Access" capabilities of ConnectWise ScreenConnect, scoring 9.2, as a significant advantage for IT support teams, while EV Reach's score of 8.8 shows it is competent but not as strong in this critical functionality.
- Users on G2 appreciate the "Multi-Monitor Support" in EV Reach, which scored 9.1, allowing for enhanced productivity during remote sessions, while ConnectWise ScreenConnect's score of 8.9 indicates it may not be as effective in this area, potentially impacting user experience for those with multiple displays.
- Reviewers say that the "File Sharing" feature in ConnectWise ScreenConnect, rated at 9.3, is particularly user-friendly, making it easy to share documents during sessions, while EV Reach's score of 8.4 suggests that users may encounter some limitations in this functionality.
- Users report that the "Remote Control" feature in ConnectWise ScreenConnect is rated exceptionally high at 9.8, providing a smooth experience for remote assistance, while EV Reach's score of 9.0 indicates it is effective but may not offer the same level of performance, which could be crucial for support teams.
Pricing
Entry-Level Pricing
EV Reach
No pricing availableScreenConnect
No pricing availableFree Trial
EV Reach
Free Trial is available
ScreenConnect
Free Trial is available
Ratings
Meets Requirements
9.0
366
9.3
403
Ease of Use
8.9
371
9.3
406
Ease of Setup
8.5
312
8.9
331
Ease of Admin
8.9
297
8.9
328
Quality of Support
8.9
321
8.8
346
Has the product been a good partner in doing business?
9.0
280
9.1
313
Product Direction (% positive)
9.0
370
8.7
399
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.6
15
Not enough data
Feature Not Available
Not enough data
9.7
19
Not enough data
8.8
16
Conferencing Options
Not enough data
7.9
14
Not enough data
6.7
13
Not enough data
Feature Not Available
Application Tools
Not enough data
8.1
13
Not enough data
8.6
16
Not enough data
Feature Not Available
Agentic AI - Screen Sharing
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.2
135
9.6
45
8.5
131
9.2
43
7.8
115
9.0
40
8.8
129
9.3
47
8.9
124
9.1
45
9.0
132
8.9
46
Maintenance
8.9
132
9.3
46
7.9
111
8.8
35
Communication
8.3
128
8.9
43
6.5
100
7.6
29
6.8
99
Feature Not Available
7.5
100
8.2
37
Security
8.4
104
8.8
31
8.4
109
8.8
36
Device Support
7.4
107
8.0
40
8.0
112
8.8
40
7.8
112
8.8
40
Performance
8.5
125
8.3
38
Remote Support - Remote Video Support
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
9.3
5
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Analysis
6.6
97
Not enough data
Platform
7.3
109
Not enough data
9.0
171
Not enough data
7.7
113
Not enough data
7.6
129
Not enough data
Feature Not Available
Not enough data
Security
7.4
95
Not enough data
7.4
130
Not enough data
Feature Not Available
Not enough data
8.3
130
Not enough data
8.0
116
Not enough data
Agentic AI - Enterprise IT Management
7.8
6
Not enough data
7.5
6
Not enough data
7.2
6
Not enough data
7.2
6
Not enough data
6.9
6
Not enough data
6.9
6
Not enough data
6.7
6
Not enough data
Administration
8.8
189
8.9
95
8.4
166
8.7
87
8.5
177
8.4
89
8.2
133
8.7
78
8.1
133
8.9
81
8.7
168
9.3
106
8.6
161
Feature Not Available
Platform
7.9
140
9.0
97
6.7
107
7.8
81
8.4
166
7.9
82
9.2
193
9.5
107
Security
7.4
97
Feature Not Available
8.5
155
9.0
89
8.1
130
Feature Not Available
Categories
Categories
Shared Categories
EV Reach and ScreenConnect are categorized as Remote Support and Remote Desktop
Reviews
Reviewers' Company Size
EV Reach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScreenConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.6%
Hospital & Health Care
9.6%
Financial Services
6.9%
Education Management
6.5%
Government Administration
6.0%
Other
56.5%
Information Technology and Services
42.7%
Computer Software
6.0%
Computer & Network Security
6.0%
Computer Networking
3.9%
Hospital & Health Care
3.4%
Other
37.9%
Alternatives
Discussions
How is this product priced?
2 Comments
AP
It is priced on version and how many people will be using Goverlan.Read more
Is this a Cloud-based solution or self-hosted? Is it secure?
2 Comments
TM
They have on-premise and cloud versions of the application. The cloud version would have cost us twice as much.Read more
Is this product designed to manage corporate internal endpoints or over-the-internet external endpoints?
2 Comments
Official Response from EV Reach
Both! Goverlan Reach is primarily designed to manage your corporate users and machines; however, you can optionally enable the support of external endpoints...Read more
I would like to switch my current ScreenConnect installation to ConnectWise's Automate. Can I?
1 Comment
RD
Yes you can, you need to speak with your account executive.Read more
What does ConnectWise control do?
1 Comment
BF
It performs remote helpdesk, remote support and most of the LogmeIn Rescue type work Read more
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