G2 reviewers report that ScreenConnect excels in reliability, with users praising its ability to maintain stable connections even on low bandwidth. This reliability is crucial for remote access, as highlighted by one user who noted, "What I like best about ScreenConnect is its fast and reliable remote access that works smoothly even on low bandwidth."
Users say that EV Reach stands out for its unified endpoint management, which allows for seamless integration of support and management tools. Reviewers appreciate how this feature accelerates workflows, with one user mentioning, "Bringing all the support and management tools together in one centralized console significantly accelerates workflows."
According to verified reviews, ScreenConnect's session management features are particularly strong, with users enjoying the clean interface that makes it easy to manage multiple sessions. One user highlighted, "The interface is clean, making it easy to manage multiple sessions effortlessly."
Reviewers mention that EV Reach offers impressive diagnostic capabilities, allowing users to run system-level fixes without disrupting the user experience. This is crucial for meeting service level agreements (SLAs), as one user noted, "The capability to run diagnostics and implement system-level fixes without disrupting the user experience is crucial for speeding up MTTR."
G2 reviewers highlight that ScreenConnect's chat functionality is a standout feature, described as "PERFECT" by users. This feature enhances communication during remote sessions, making it easier to collaborate effectively, as one user pointed out, "SO many things that ScreenConnect does right. The chat functionality is PERFECT."
Users report that while both products offer strong support, EV Reach has a slight edge in overall user satisfaction, with a higher star rating. Reviewers appreciate the quality of support, with one stating, "What I appreciate most is the capability to connect with students and staff who are constantly moving around the campus."
Pricing
Entry-Level Pricing
EV Reach
No pricing available
ScreenConnect
No pricing available
Free Trial
EV Reach
Free Trial is available
ScreenConnect
Free Trial is available
Ratings
Meets Requirements
9.0
370
9.3
403
Ease of Use
8.9
375
9.3
406
Ease of Setup
8.5
316
8.9
331
Ease of Admin
8.9
301
8.9
328
Quality of Support
8.9
324
8.8
346
Has the product been a good partner in doing business?
It is priced on version and how many people will be using Goverlan.Read more
Is this a Cloud-based solution or self-hosted? Is it secure?
2 Comments
TM
They have on-premise and cloud versions of the application. The cloud version would have cost us twice as much.Read more
Is this product designed to manage corporate internal endpoints or over-the-internet external endpoints?
2 Comments
Official Response from EV Reach
Both! Goverlan Reach is primarily designed to manage your corporate users and machines; however, you can optionally enable the support of external endpoints...Read more
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