Top 10 Decode Alternatives & Competitors

Top 10 Alternatives to Decode Recently Reviewed By G2 Community

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Qualtrics Strategy & Research
By Qualtrics
4.4/5
(2,999)
Product Description
Get the data you need to make the most important decisions. From product, pricing, market segmentation, or brand tracking, Qualtrics CoreXM is the gold standard in experience management. Qualtrics combines powerful features like 100+ question types and robust logic with ease of use to make research easier than ever.
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Reviewers say compared to Decode, Qualtrics Strategy & Research is:
Better at meeting requirements
Categories in common with Decode:
Experience Management
Survey
User Research Software

UserTesting
By UserTesting
4.4/5
(787)
Product Description
UserTesting is an AI-enhanced human insight platform that helps organizations collect fast, actionable feedback from real users—empowering teams to validate decisions, co-innovate at scale, and deliver better products, services, and customer experiences. Trusted by leading enterprises to reduce risk, accelerate innovation, and exceed customer expectations.
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Reviewers say compared to Decode, UserTesting is:
Better at support
Categories in common with Decode:
Experience Management
Consumer Video Feedback
Survey
User Research Software
Enterprise Feedback Management

SurveyMonkey
By SurveyMonkey
4.4/5
(23,403)
Product Description
SurveyMonkey is a leading survey and feedback management solution, trusted by millions of users across more than 300,000 organizations around the world. SurveyMonkey and its AI-powered tools empower organizations of all sizes to deliver world-class experiences for their employees, customers, and stakeholders.
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Reviewers say compared to Decode, SurveyMonkey is:
More usable
Easier to set up
Better at meeting requirements
Categories in common with Decode:
Feedback Analytics
Survey
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SurveySparrow
By SurveySparrow Inc.
4.4/5
(2,042)
Product Description
SurveySparrow is designed to enable users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.
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Reviewers say compared to Decode, SurveySparrow is:
More usable
Easier to set up
Categories in common with Decode:
Feedback Analytics
Experience Management
Survey

Respondent
By Respondent Inc.
4.6/5
(517)
Product Description
Respondent is a recruiting platform designed to help users find and schedule any target audience in the world for in-person and remote research interviews.
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Reviewers say compared to Decode, Respondent is:
More usable
Easier to set up
Categories in common with Decode:
Consumer Video Feedback
Survey
User Research Software

Resonate CX
By Resonate Solutions
4.6/5
(469)
Product Description
Resonate CX helps to meet the customer's needs by operationalizing their voice. It provides tools which help to manage VoC, CX, NPS and employee experience programs.
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Reviewers say compared to Decode, Resonate CX is:
Easier to set up
Better at support
More usable
Categories in common with Decode:
Feedback Analytics
Experience Management
Survey

Experience.com
By Experience.com
4.8/5
(362)
Product Description
Experience.com is an enterprise experience management platform.
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Reviewers say compared to Decode, Experience.com is:
More usable
Better at meeting requirements
Easier to set up
Categories in common with Decode:
Experience Management
Insight Engines
Survey

Birdeye
By Birdeye
4.7/5
(3,903)
Product Description
Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.
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Reviewers say compared to Decode, Birdeye is:
More usable
Better at support
Better at meeting requirements
Categories in common with Decode:
Feedback Analytics
Experience Management

LiveAgent
By QualityUnit
4.5/5
(1,531)
Product Description
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
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Reviewers say compared to Decode, LiveAgent is:
More usable
Better at support
Categories in common with Decode:
Feedback Analytics
Enterprise Feedback Management

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G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.
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