CloudTask

4.9
(11)

A managed workforce provider for growing companies looking to increase their sales and customer satisfaction.

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Showing 11 CloudTask reviews
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Michael F.
Validated Reviewer
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"An efficient, effective sales partner"

Describe the project or task the provider helped with:

Hiring sales can be a tough task. Partnering with Cloud Task for sales team members has been a great way to increase our sales abilities and hit our goals.

What do you like best?

The ease of working with Cloudtask. Their knowledgable team has solid sales experience and was easily able to understand my business, it's needs and the fastest way to impact it.

What do you dislike?

Nothing yet, certainly look forward to working with more of their sales team members.

What problems are you solving with the provider? What benefits have you realized?

The need for hiring, onboarding, and training a new sales team member.

Speed to lead, realizing revenue from a hired sales team member with more speed.

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A
Analyst/Journalist
Validated Reviewer
Review Source
content

"Industry leader!"

Describe the project or task the provider helped with:

We have primarily used it to attract more people to our website and helped us create a chat solution where our customers could easily contact us.

What do you like best?

Very helpful team that was willing to put in the extra mile and meet our demands. They have a very creative team that really thinks outside the box.

What do you dislike?

I could not think of one thing that I would change. They are that great!

Recommendations to others considering the provider:

I would highly recommend using them. They really know how to get the job done.

What problems are you solving with the provider? What benefits have you realized?

We have had great customer feedback regarding our chat solutions and a better and more efficient way of handling our support team.

What Lead Generation Services solution do you use?

Thanks for letting us know!
GC
G2 User in Computer Software
Validated Reviewer
Review Source
content

"Best way to scale a team FAST"

Describe the project or task the provider helped with:

CloudTask helped us scale our team much faster than we could have ever done ourselves. San Francisco is a competitive job market and as a startup we didn't have the time or resources to recruit or train as aggressively as we needed to service our customers. CloudTask was able to save the day by helping us to scale very quickly from Sales, to CS and Support.

What do you like best?

They took the time to understand our processes and visually mapped them out for us. It was a great way to align and make sure their AEs and our internal AEs had the exact same process.

What do you dislike?

I can't really think of anything. They quickly accommodated any changes we requested and even proactively suggested best practices and better processes than what we had in place.

What problems are you solving with the provider? What benefits have you realized?

From the ClosedWon Rev they have generated for us, we were ROI positive after 4 months with an average sale cycle of 2 months.

P
Project Team Member
Validated Reviewer
Review Source
content

"cloudtask win and retain customers review"

Describe the project or task the provider helped with:

cloud task helped us manage B2B Sales of our website and helped increase our productivity and sales

What do you like best?

the ease of working and good customer support

What do you dislike?

Their whole team is constantly learning and implementing new ideas to improve. We're looking forward to even more success in the future

Recommendations to others considering the provider:

Their whole team is constantly learning and implementing new ideas to improve. We're looking forward to even more success in the future

What problems are you solving with the provider? What benefits have you realized?

Our sales numbers were flogging and the cloudtask has helped increase the sales by 50%

David W.
Validated Reviewer
Review Source
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"Generated Over $1m in Pipeline Using CloudTask"

Describe the project or task the provider helped with:

We used CloudTask to manage a chat solution on our website. The goal was to CloudTask representatives qualify people who were on our website and get the hottest leads in the hands of the sales team quicker.

What do you like best?

Efficiency - $1.3m in pipeline and $600,000 in closed won deals via chat in 2018.

What do you dislike?

Nothing. The CloudTask team was enthused, smart and cared about our success.

Recommendations to others considering the provider:

If you want to take your managed chat to the next level, CloudTask can help you get there,.

Tony M.
Validated Reviewer
Review Source
content

"Great partner & great people"

Describe the project or task the provider helped with:

Sales chat services, business process outsourcing for call centers, co-marketing and ecosystem development. We co-authored a few articles and have formally partnered to provide a more complete solution to the market.

What do you like best?

very responsive, cooperative, engaged and a pleasure to work with

What do you dislike?

They are a growing company and very responsive, it would be ideal if they were larger

Recommendations to others considering the provider:

if you are looking to begin conversational selling with chat and want to outsource your chat agents, try CloudTask.

Fabian E.
Validated Reviewer
Review Source
content

"Great team"

Describe the project or task the provider helped with:

Cloudtask partnered with us to refer us business in the mid market. It's early days but so far all signs are pointing toward success.

What do you like best?

Their rockstar team. They're super talented and full of ideas. It's very refreshing to work alongside them.

What do you dislike?

So far there's been nothing to complain about, they're a super proactive and high energy team. I'm a fan!

MI
Manager/Operations in Internet
Validated Reviewer
Review Source
content

"Invaluable Partner for the Success of our Website"

Describe the project or task the provider helped with:

We worked with CloudTask to develop an online chat program for Ipswitch.com using CloudTask SDRs as chat reps. The program launched over a year ago and has influenced over a million USD in closed/won revenue for Ipswitch.

What do you like best?

Every chat is a chance to make a positive impression that may lead to a sale or a renewal or lose a customer for good. It is risky to outsource any direct communication with your customers. CloudTask has a well-honed process to make sure that their team members are engaging and knowledgeable as well as hungry to close sales.

What do you dislike?

We really have not had any major issues working with CloudTask.

GM
G2 User in Management Consulting
Validated Reviewer
Review Source
content

"Great job "

Describe the project or task the provider helped with:

Marketing our services to a new expanded audience and helping us get the word about The Sales Development Conference.

What do you like best?

Since we are a small team, they made it very easy to replicate our message and expand our reach tremendously in a very short time.

What do you dislike?

I wouldn't really change anything in the process.

What problems are you solving with the provider? What benefits have you realized?

We were able to expand our team overnight using their services, and could not have done as much as we were able to accomplish with our sized team.

Alex D.
Validated Reviewer
Review Source
content

"A Valued HubSpot Partner"

Describe the project or task the provider helped with:

In my capacity as a HubSpot Consultant working with CloudTask I have seen first hand their ability to deliver high quality services for their clients. As a member of the HubSpot Agency Partner program they have established themselves as leaders when it comes to implementing B2B Sales, Sales Chat and Customer Support solutions. If you need support in any of those areas and are looking for a partner who is reliable and results-driven, look no further than CloudTask.

What do you like best?

CloudTask's focus on quantifiable results and accountability.

What do you dislike?

Nothing comes to mind. Their team has been a pleasure to work with.

HI
Hiring/Reporting Manager in Internet
Validated Reviewer
Review Source
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Great experience!"

Describe the project or task the provider helped with:

I partner with Cloudtask on projects for my company. They are always super responsive and helpful to our customers.

What do you like best?

Their team and accessibility. They are a hard-working group that always gets the job done!

What do you dislike?

There isn't a lot I dislike about the team.

Kate from G2

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