G2 reviewers report that Bloomerang CRM excels in user satisfaction, boasting a significantly higher overall rating compared to DonorSnap. Users appreciate its intuitive interface, which makes navigation simple and allows for easy access to important information, enhancing their day-to-day experience.
Users say that Bloomerang CRM's implementation process is notably efficient, with many highlighting the helpful Journey Automation feature that streamlines workflows. In contrast, while DonorSnap is also described as easy to set up, it lacks the same level of user-friendly features that Bloomerang offers.
Reviewers mention that Bloomerang CRM provides exceptional customer support, with a high quality rating that users frequently praise. They note that support is always available and responsive, which is a crucial factor for organizations needing assistance. DonorSnap users also commend their support, but it doesn't reach the same level of satisfaction as Bloomerang's.
According to verified reviews, Bloomerang CRM stands out for its robust reporting capabilities, allowing users to run various reports and easily manage constituent profiles. Users find it particularly beneficial for tracking giving activity, while DonorSnap, although functional, does not offer the same depth in reporting features.
Users highlight that Bloomerang CRM's ease of use is a major advantage, with a score that reflects its user-friendly design. Many find it straightforward to add constituents and update information, whereas DonorSnap, while still intuitive, has received lower ratings in this area, indicating potential challenges for some users.
G2 reviewers note that Bloomerang CRM has a strong market presence, with a larger number of reviews indicating a more established user base. This extensive feedback provides potential buyers with greater confidence in the product's reliability and effectiveness compared to DonorSnap, which has fewer reviews and a lower overall satisfaction score.
Pricing
Entry-Level Pricing
Bloomerang CRM
No pricing available
DonorSnap
Up to 1,000 Contacts
$39
per month
All features included, unlimited users, unlimited support.
What is the best way to request or recommend features for future development?
3 Comments
DV
If you are a current user at the top of the page there is a ? Icon that allows you to ask questions either via email or live chat. I have also used this for...Read more
Does Bloomerang integrate with QuickBooks?
3 Comments
JF
That capacity appears as an option embedded in the software.Read more
What systems can you convert data into DonorSnap from?
1 Comment
Official Response from DonorSnap
The most common data we see from customers is Excel, Quickbooks, eTapestry, DonorPerfect, Giftworks, Access and Raisers Edge. However we have also converted...Read more
How long does data conversion usually take?
1 Comment
Official Response from DonorSnap
We generally quote 5-10 business days but usually average 3-4 days from the time we get all of the data and answers to questions relating to your specific...Read more
What does it cost to have your convert our data and load it into DonorSnap?
1 Comment
Official Response from DonorSnap
For most organizations, there is no additional charge to complete your data conversion. However, the answer is dependent upon the data your provide and how...Read more
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