Dialpad Talk Pricing

Name	Price	Features
Standard	$15Per user, per month billed annually or $20 billed monthly.	+ UberConference Free Free Company Main Line and Virtual Receptionist Multi-Device Ringing and Call Switching Integrations with G Suite, Office 365, and LinkedIn Email and Online Support Call Transfer, Three-Way Calling, Call Forwarding, Video, and Messaging Unlimited calling and texting in the US and Canada Contact and Company Directory Do Not Disturb Up to 3 Departments Unlimited Call Recording Phone Porting and Toll-Free Numbers Custom Greetings and Music Auto-Attendant with Call Operators and Business/After Hrs Voicemail VoIP and PSTN Enabled Chrome App plus Native Windows and Mac Clients Mobile Apps for Android and iOS Show More
Pro	$25Per user, per month invoiced annually	+ UberConference Free Pro includes Everything in Standard, and: Call Queues Salesforce Integration Up to 25 Departments Up to 10 Offices International Offices Voicemail Transcription Phone and Chat Support Polycom Phone Support Department Auto Recording Analytics Show More
Enterprise	$35Per user, per month invoiced annually	+ UberConference Business Enterprise includes Everything in Pro, and: SLA 24/7 Support with dedicated contact phone number Admin API Dedicated Account Management Deployment and Onboarding Services SIP Phone Support Unlimited Departments Extension Dialing Unlimited Offices Show More

Dialpad Talk pricing & plans

Free Trial is available

Pricing information for Dialpad Talk is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Dialpad Talk must be conducted with the seller.

Pricing information was last updated on June 13, 2017

Dialpad Talk Pricing-Related Review

RC

Rich C

BIM / Technology Coordinator

Architecture & Planning

Small-Business(50 or fewer emp.)

Validated Reviewer

Verified Current User

Review source: Invitation from G2 on behalf of the seller

Aug 15, 2016

"Flexible, Easy to Setup"

What do you like best?

Ease of scalability for our firm and doesn't require the need for deskphones and support from an IT vendor. Review collected by and hosted on G2.com.

What do you dislike?

My wish is that the phones we had in our conference rooms would appear in the directory. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Dialpad allows us to more control of our IT and Phone System Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We chose to go with Dialpad to avoid the cost of upgrading the hardware for our phone system, along with purchasing desk phones for our anticipated growth. We have realized that Dialpad allows us the flexibility needed and has lessened our dependency on our IT Vendor. Review collected by and hosted on G2.com.

Helpful?

UI

User in Internet

Mid-Market(51-1000 emp.)

Validated Reviewer

Review source: Invitation from G2

Jan 26, 2017

"How not to create an impression"

What do you like best?

The mobile app is probably where you will end up living most of the time. Easy to use and if linked to your CRM will log calls (if you don't run into issues with number formatting) Review collected by and hosted on G2.com.

What do you dislike?

May be easier to list but let me try to summarise: audio quality- experiences being choppy, echoed calls, drop offs. Time lag on most calls which was unacceptable and lead to a very unprofessional impression the other end. Telephone number formatting to record activity in your CRM. We used SFDC and telephone number had to be formatted in one of 4 ways specifically otherwise the call could not be linked to the CRM as an activity. Also, it did not recognised the mobile phone number field in the CRM. Ouch. Painful, bad quality and most of the time I ended up calling through my mobile phone provider Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Give them another year or so for them to fix some of their underlying issues and I'm sure they will be a competitor on the market. We are a UK business. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Cost savings. Lower telephone costs came at the price of poor quality, something you simply cannot compromise on. Review collected by and hosted on G2.com.

Helpful?