--- title: Deep Talk Reviews meta_title: 'Deep Talk Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Deep Talk works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 4 scale: '5' date_modified: '2026-09-28' parent_category: name: Analytics Tools & Software url: https://www.g2.com/categories/analytics-tools-software --- # Deep Talk Reviews **Vendor:** Deep Talk **Category:** [Text Analysis Software](https://www.g2.com/categories/text-analysis) **Average Rating:** 4.4/5.0 **Total Reviews:** 4 ## About Deep Talk Analyzing customer and employee feedback has never been easier with Deep Talk. With just a few clicks, you can turn any text, including surveys, reviews, chats, and emails, into powerful data. This tool allows you to classify and categorize the feedback, determine the sentiment, and gain insight into the NPS and CSAT scores. ## Deep Talk Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users praise the **incredible accuracy** of Deep Talk, boosting productivity by efficiently converting text into business data. (1 reviews) - Users appreciate the **incredible accuracy** of Deep Talk, which significantly saves time and boosts productivity. (1 reviews) - Users value the **recording features** of Deep Talk for their accuracy, which significantly boosts productivity and saves time. (1 reviews) - Users value the **incredible speed** of Deep Talk, significantly boosting productivity and saving valuable time. (1 reviews) - Users value the **time-saving capabilities** of Deep Talk, enhancing productivity through accurate text-to-data conversion. (1 reviews) - Time-Saving (1 reviews) **What users dislike:** - Users are frustrated by the **lack of specificity** in Deep Talk, which can lead to misunderstandings in local language usage. (1 reviews) - Users are frustrated with Deep Talk's **language limitations** , as it misses local idioms and phrases, affecting communication. (1 reviews) - Users are concerned about the **limited language support** , risking misunderstandings and affecting business communications negatively. (1 reviews) - Users are concerned about Deep Talk's **missing local language features** , which could negatively affect business communication. (1 reviews) - Users report a **poor understanding** of local language nuances in Deep Talk, risking miscommunication in business contexts. (1 reviews) ## Deep Talk Reviews ### 1. Great intelligence on my text data. Gave me lots of insights on my clients **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 29, 2022 **What do you like best about Deep Talk?** I had no idea certain words were being used so much till I saw the Word Cloud that Deep Talk had generated for me. They present data in all sorts of ways, Sunburst Chart, Tweets, Time Evolution, I was blown away. You can also group the topics together to have a more organized look at your data. This is great when you have a lot of chats and don't know how to make use of what your clients or customers are telling you. From there you can quickly troubleshoot problems or leverage on sale opportunities when there's a demand. You can also train what they call "Deepers" to search through your texts and return back comments that match what you are looking for, like complaints about your business, etc. **What do you dislike about Deep Talk?** Nothing to complain about, it is very robust and dives straight into the data without code and fuss. It's very easy to use. **What problems is Deep Talk solving and how is that benefiting you?** It helps me spot gaps in my business so that I can immediately troubleshoot them or opportunities for sales. It's very humbling to suddenly see all of that unused data in front of you. ### 2. AI to analysis our recourses **Rating:** 4.5/5.0 stars **Reviewed by:** Hitesh T. | Web Developer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 14, 2022 **What do you like best about Deep Talk?** The best think for me was it gives a free trial to experience the product. U can easily deploy your projects. The deep talk API is also free to some extent. This provides us graphical analysis of our key resources. **What do you dislike about Deep Talk?** So far my experience was deep talk was very smooth, till now I have encountered all most zero glitches. I am still using the product, will mention future drawbacks if any **What problems is Deep Talk solving and how is that benefiting you?** It is all most impossible for large cooperate to analyze the response the get from chats and emails, deep talk helps us to analyze this detail in a very UI-friendly manner. ### 3. Best NLP THERE IS **Rating:** 5.0/5.0 stars **Reviewed by:** Amaljith C. | CEO, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 24, 2022 **What do you like best about Deep Talk?** Deep talk is the best nlp application for data analysis whether it is fot surveys, social media or analyzing chat sessions, it can provide insights in to those data. **What do you dislike about Deep Talk?** Deep talk is nrw and thus meny customers have trust issues and are worried about privacy, this does not reflect on as a problem with deep talk, the platform needs more reach. **What problems is Deep Talk solving and how is that benefiting you?** Deep talk as the name implies solves the problem ofbgetting insights in to verious data like surveys, social media, and chat sessions which can improve the business to get close to users. ### 4. Deep talk feedback **Rating:** 4.0/5.0 stars **Reviewed by:** Samuvel E. | Team Leader - Senior Catalog Specialist French , Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 28, 2022 **What do you like best about Deep Talk?** It converts text into business data with incredible accuracy. This conversion saves time and spikes productivity **What do you dislike about Deep Talk?** Deep talk randomly misses some kinda local language text used. Like an idiom and phrases. This could badly impact on the business. **What problems is Deep Talk solving and how is that benefiting you?** This deep talk solves majority of our business problems by converting text into business intelligence reports. This saved up many Hc's in our workflow. - [View Deep Talk pricing details and edition comparison](https://www.g2.com/products/deep-talk/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-30+07%3A31%3A07+-0500&secure%5Bsession_id%5D=71e78b14-fdf2-45d5-9f2e-8bd303b5dbf6&secure%5Btoken%5D=ef3744cdadb852eb136bc25fbd6472a6c75eb055435a7fe897607d0eeed1f8dc&format=llm_user) ## Deep Talk Features **Feedback Management** - Tagging - Segmentation - Custom Reports and Dashboards **Setup** - Integration - Maintenance - No-Code - Third-Party Integrations **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Survey Management** - Brand Design Consistency - Survey Deployment - Feedback Collection - Device Responsiveness - Surveys & Feedback - Mobile Survey - Pulse Surveys **Feedback Analysis** - Thematic Analysis - Sentiment Analysis - NPS/CSAT Scoring **Data** - Security - Data Visualization - Real-Time Data - Visual Analytics **Process Management** - Feedback Aggregation - Trigger Alerts - Real-Time Analysis - Real-Time Action - 360 Degree Feedback - Anonymous Feedback - Real-Time Analytics - Trend Analysis - Real-Time Data - Text Analysis - Sentiment Analysis **Feedback Sources** - Online Reviews - Surveys - Social Media - Customer Service Channels **Analysis** - Automation - Named entity recognition - Keyphrase Extraction - Topic Analysis - Sentiment Analysis - Language Identification - Multi-Language - Trend Analysis - Text Analysis - Qualitative Comparative Analysis - Statistical Analysis - User Research Analysis - Ad hoc Analysis - Quantitative Analysis **System Management** - Security - System Monitoring - SSL Security - GPS **Customization** - Pre-Built Parameterization - Custom Extension - Compositionality **Generative AI** - AI Text Generation - AI Text Summarization **Additional Functionality** - Customer Experience Management - NPS of Employees - Real-Time Notifications - Question Library - CRM - Data Visualization - Multi-Channel Distribution - Ratings/Reviews - Negative Feedback Management - Activity Dashboard - Email Management - Commenting/Notes - AI Copilot - Third-Party Integrations - Template Management - Reporting & Statistics - Social Media Integration - Text Fields - Customizable Questions - Reporting/Analytics - Real-Time Reporting - Customizable Branding - Conditional Logic - Website Integration - Search/Filter - Collaboration Tools - API - NPS of Customers - Multi-Language - Survey/Poll Management - Segmentation - Customer Segmentation - Reminders - NPS Survey Structure - Access Controls/Permissions - Widgets - Customizable Templates - Feedback Management - Customizable Fields - Question Branching **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Monitoring - Activity Tracking - Data Collection - Access Controls/Permissions - Predictive Analytics - Computer Assisted Coding - Activity Dashboard - Real-Time Analytics - AI Copilot - Reporting & Statistics - Data Import/Export - Mixed Methods Research - Website Analytics - Multimedia Support - Media Analytics - Categorization/Grouping - Data Storage Management - Feedback Management - Tagging - Collaboration Tools - Single Sign On - Drag & Drop - Annotations - Customizable Branding - Data Coding - Multiple Data Sources - API - Search/Filter - Customizable Reports ## Top Deep Talk Alternatives - [LiveAgent](https://www.g2.com/products/liveagent/reviews) - 4.5/5.0 (1,480 reviews) - [AskNicely](https://www.g2.com/products/asknicely/reviews) - 4.7/5.0 (1,030 reviews) - [Glassbox](https://www.g2.com/products/glassbox/reviews) - 4.9/5.0 (788 reviews)