Top 10 CX Index Alternatives & Competitors

(12)4.7 out of 5

The Experience Management Software solutions below are the most common alternatives that users and reviewers compare with CX Index. Experience Management Software is a widely used technology, and many people are seeking simple, easily administered software solutions with multiple branding support, ai text generation, and ai text summarization. Other important factors to consider when researching alternatives to CX Index include business decisions. The best overall CX Index alternative is Qualtrics Customer Experience. Other similar apps like CX Index are SurveySparrow, Birdeye, Resonate CX, and SurveyMonkey. CX Index alternatives can be found in Experience Management Software but may also be in Survey Software or Online Reputation Management Software.

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Best Paid & Free Alternatives to CX Index

Qualtrics Customer Experience
SurveySparrow
Birdeye
Resonate CX
SurveyMonkey
Dialpad Connect
Qualtrics Strategy & Research
Reputation

Top 10 Alternatives to CX Index Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how CX Index stacks up to the competition, check reviews from current & previous users in industries like Retail, Construction, and Management Consulting, and find the best product for your business.

Qualtrics Customer Experience

By Qualtrics

4.3/5

(739)

Product Description

Categories in common with CX Index:

Feedback Analytics

Genesys AppFoundry Marketplace

Experience Management

SurveySparrow

By SurveySparrow Inc.

4.4/5

(2,029)

Product Description

Categories in common with CX Index:

Feedback Analytics

Experience Management

Birdeye

By Birdeye

4.7/5

(3,693)

Product Description

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.

Reviewers say compared to CX Index, Birdeye is:

Better at support

Categories in common with CX Index:

Feedback Analytics

Experience Management

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Product Description

Categories in common with CX Index:

By Dialpad

Product Description

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Categories in common with CX Index:

Feedback Analytics