# Top 10 CX Index Alternatives & Competitors **Average Rating:** 4.7/5 **Total Number of Reviews:** 12 If you are considering CX Index, you may also want to investigate similar alternatives or competitors to find the best solution. Experience Management Software is a widely used technology, and many people are seeking time saving, easy to use software solutions with ai text generation, multiple branding support, and ai text summarization. Other important factors to consider when researching alternatives to CX Index include business decisions. The best overall CX Index alternative is Qualtrics Customer Experience. Other similar apps like CX Index are SurveySparrow, Birdeye, AskNicely, and Resonate CX. CX Index alternatives can be found in [Experience Management Software](https://www.g2.com/categories/experience-management) but may also be in [Survey Software](https://www.g2.com/categories/survey) or [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management). ## Best Paid & Free Alternatives to CX Index - [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - [AskNicely](https://www.g2.com/products/asknicely/reviews) - [Resonate CX](https://www.g2.com/products/resonate-cx/reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - [Reputation](https://www.g2.com/products/reputation/reviews) - [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) - [ChurnZero](https://www.g2.com/products/churnzero/reviews) ## Top 10 Alternatives to CX Index Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how CX Index stacks up to the competition, check reviews from current & previous users in industries like Retail, Construction, and Management Consulting, and find the best product for your business. ### 1. [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) By Qualtrics **Average Rating:** 4.3/5 **Total Reviews:** 751 With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform. Categories in common with CX Index: [Feedback Analytics](https://www.g2.com/categories/feedback-analytics), [Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace), [Experience Management](https://www.g2.com/categories/experience-management) **Compare:** [CX Index vs Qualtrics Customer Experience](https://www.g2.com/compare/cx-index-vs-qualtrics-customer-experience) **Compare Qualtrics Customer Experience with other alternatives:** - [Qualtrics Customer Experience vs SurveySparrow](https://www.g2.com/compare/qualtrics-customer-experience-vs-surveysparrow) - [Qualtrics Customer Experience vs Birdeye](https://www.g2.com/compare/birdeye-vs-qualtrics-customer-experience) - [Qualtrics Customer Experience vs AskNicely](https://www.g2.com/compare/asknicely-vs-qualtrics-customer-experience) - [Qualtrics Customer Experience vs Resonate CX](https://www.g2.com/compare/qualtrics-customer-experience-vs-resonate-cx) - [Qualtrics Customer Experience vs SurveyMonkey](https://www.g2.com/compare/qualtrics-customer-experience-vs-surveymonkey) - [Qualtrics Customer Experience vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-customer-experience-vs-qualtrics-market-research) - [Qualtrics Customer Experience vs Reputation](https://www.g2.com/compare/qualtrics-customer-experience-vs-reputation) - [Qualtrics Customer Experience vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-qualtrics-customer-experience) - [Qualtrics Customer Experience vs ChurnZero](https://www.g2.com/compare/churnzero-vs-qualtrics-customer-experience) ### 2. [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) By SurveySparrow Inc. **Average Rating:** 4.4/5 **Total Reviews:** 2,067 SurveySparrow is designed to enable users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. Categories in common with CX Index: [Feedback Analytics](https://www.g2.com/categories/feedback-analytics), [Experience Management](https://www.g2.com/categories/experience-management) **Compare:** [CX Index vs SurveySparrow](https://www.g2.com/compare/cx-index-vs-surveysparrow) **Compare SurveySparrow with other alternatives:** - [SurveySparrow vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-surveysparrow) - [SurveySparrow vs Birdeye](https://www.g2.com/compare/birdeye-vs-surveysparrow) - [SurveySparrow vs AskNicely](https://www.g2.com/compare/asknicely-vs-surveysparrow) - [SurveySparrow vs Resonate CX](https://www.g2.com/compare/resonate-cx-vs-surveysparrow) - [SurveySparrow vs SurveyMonkey](https://www.g2.com/compare/surveymonkey-vs-surveysparrow) - [SurveySparrow vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-market-research-vs-surveysparrow) - [SurveySparrow vs Reputation](https://www.g2.com/compare/reputation-vs-surveysparrow) - [SurveySparrow vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-surveysparrow) - [SurveySparrow vs ChurnZero](https://www.g2.com/compare/churnzero-vs-surveysparrow) ### 3. [Birdeye](https://www.g2.com/products/birdeye/reviews) By Birdeye **Average Rating:** 4.7/5 **Total Reviews:** 4,205 Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes. Categories in common with CX Index: [Feedback Analytics](https://www.g2.com/categories/feedback-analytics), [Experience Management](https://www.g2.com/categories/experience-management) **Compare:** [CX Index vs Birdeye](https://www.g2.com/compare/birdeye-vs-cx-index) **Compare Birdeye with other alternatives:** - [Birdeye vs Qualtrics Customer Experience](https://www.g2.com/compare/birdeye-vs-qualtrics-customer-experience) - [Birdeye vs SurveySparrow](https://www.g2.com/compare/birdeye-vs-surveysparrow) - [Birdeye vs AskNicely](https://www.g2.com/compare/asknicely-vs-birdeye) - [Birdeye vs Resonate CX](https://www.g2.com/compare/birdeye-vs-resonate-cx) - [Birdeye vs SurveyMonkey](https://www.g2.com/compare/birdeye-vs-surveymonkey) - [Birdeye vs Qualtrics Market Research](https://www.g2.com/compare/birdeye-vs-qualtrics-market-research) - [Birdeye vs Reputation](https://www.g2.com/compare/birdeye-vs-reputation) - [Birdeye vs Gainsight Customer Success](https://www.g2.com/compare/birdeye-vs-gainsight-customer-success) - [Birdeye vs ChurnZero](https://www.g2.com/compare/birdeye-vs-churnzero) ### 4. [AskNicely](https://www.g2.com/products/asknicely/reviews) By AskNicely **Average Rating:** 4.7/5 **Total Reviews:** 1,050 The simple way to measure and improve customer happiness using the Net Promoter Score (NPS) framework. Reviewers say compared to CX Index, AskNicely is: - Better at support Categories in common with CX Index: [Feedback Analytics](https://www.g2.com/categories/feedback-analytics), [Experience Management](https://www.g2.com/categories/experience-management) **Compare:** [CX Index vs AskNicely](https://www.g2.com/compare/asknicely-vs-cx-index) **Compare AskNicely with other alternatives:** - [AskNicely vs Qualtrics Customer Experience](https://www.g2.com/compare/asknicely-vs-qualtrics-customer-experience) - [AskNicely vs SurveySparrow](https://www.g2.com/compare/asknicely-vs-surveysparrow) - [AskNicely vs Birdeye](https://www.g2.com/compare/asknicely-vs-birdeye) - [AskNicely vs Resonate CX](https://www.g2.com/compare/asknicely-vs-resonate-cx) - [AskNicely vs SurveyMonkey](https://www.g2.com/compare/asknicely-vs-surveymonkey) - [AskNicely vs Qualtrics Market Research](https://www.g2.com/compare/asknicely-vs-qualtrics-market-research) - [AskNicely vs Reputation](https://www.g2.com/compare/asknicely-vs-reputation) - [AskNicely vs Gainsight Customer Success](https://www.g2.com/compare/asknicely-vs-gainsight-customer-success) - [AskNicely vs ChurnZero](https://www.g2.com/compare/asknicely-vs-churnzero) ### 5. [Resonate CX](https://www.g2.com/products/resonate-cx/reviews) By Resonate Solutions **Average Rating:** 4.6/5 **Total Reviews:** 501 Resonate CX helps to meet the customer's needs by operationalizing their voice. It provides tools which help to manage VoC, CX, NPS and employee experience programs. Reviewers say compared to CX Index, Resonate CX is: - Better at support Categories in common with CX Index: [Feedback Analytics](https://www.g2.com/categories/feedback-analytics), [Experience Management](https://www.g2.com/categories/experience-management) **Compare:** [CX Index vs Resonate CX](https://www.g2.com/compare/cx-index-vs-resonate-cx) **Compare Resonate CX with other alternatives:** - [Resonate CX vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-resonate-cx) - [Resonate CX vs SurveySparrow](https://www.g2.com/compare/resonate-cx-vs-surveysparrow) - [Resonate CX vs Birdeye](https://www.g2.com/compare/birdeye-vs-resonate-cx) - [Resonate CX vs AskNicely](https://www.g2.com/compare/asknicely-vs-resonate-cx) - [Resonate CX vs SurveyMonkey](https://www.g2.com/compare/resonate-cx-vs-surveymonkey) - [Resonate CX vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-market-research-vs-resonate-cx) - [Resonate CX vs Reputation](https://www.g2.com/compare/reputation-vs-resonate-cx) - [Resonate CX vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-resonate-cx) - [Resonate CX vs ChurnZero](https://www.g2.com/compare/churnzero-vs-resonate-cx) ### 6. [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) By SurveyMonkey **Average Rating:** 4.4/5 **Total Reviews:** 23,901 SurveyMonkey is a leading survey and feedback management solution, trusted by millions of users across more than 300,000 organizations around the world. SurveyMonkey and its AI-powered tools empower organizations of all sizes to deliver world-class experiences for their employees, customers, and stakeholders. Categories in common with CX Index: [Feedback Analytics](https://www.g2.com/categories/feedback-analytics) **Compare:** [CX Index vs SurveyMonkey](https://www.g2.com/compare/cx-index-vs-surveymonkey) **Compare SurveyMonkey with other alternatives:** - [SurveyMonkey vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-surveymonkey) - [SurveyMonkey vs SurveySparrow](https://www.g2.com/compare/surveymonkey-vs-surveysparrow) - [SurveyMonkey vs Birdeye](https://www.g2.com/compare/birdeye-vs-surveymonkey) - [SurveyMonkey vs AskNicely](https://www.g2.com/compare/asknicely-vs-surveymonkey) - [SurveyMonkey vs Resonate CX](https://www.g2.com/compare/resonate-cx-vs-surveymonkey) - [SurveyMonkey vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-market-research-vs-surveymonkey) - [SurveyMonkey vs Reputation](https://www.g2.com/compare/reputation-vs-surveymonkey) - [SurveyMonkey vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-surveymonkey) - [SurveyMonkey vs ChurnZero](https://www.g2.com/compare/churnzero-vs-surveymonkey) ### 7. [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) By Qualtrics **Average Rating:** 4.4/5 **Total Reviews:** 3,018 Get the data you need to make the most important decisions. From product, pricing, market segmentation, or brand tracking, Qualtrics CoreXM is the gold standard in experience management. Qualtrics combines powerful features like 100+ question types and robust logic with ease of use to make research easier than ever. Categories in common with CX Index: [Experience Management](https://www.g2.com/categories/experience-management) **Compare:** [CX Index vs Qualtrics Market Research](https://www.g2.com/compare/cx-index-vs-qualtrics-market-research) **Compare Qualtrics Market Research with other alternatives:** - [Qualtrics Market Research vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-qualtrics-market-research) - [Qualtrics Market Research vs SurveySparrow](https://www.g2.com/compare/qualtrics-market-research-vs-surveysparrow) - [Qualtrics Market Research vs Birdeye](https://www.g2.com/compare/birdeye-vs-qualtrics-market-research) - [Qualtrics Market Research vs AskNicely](https://www.g2.com/compare/asknicely-vs-qualtrics-market-research) - [Qualtrics Market Research vs Resonate CX](https://www.g2.com/compare/qualtrics-market-research-vs-resonate-cx) - [Qualtrics Market Research vs SurveyMonkey](https://www.g2.com/compare/qualtrics-market-research-vs-surveymonkey) - [Qualtrics Market Research vs Reputation](https://www.g2.com/compare/qualtrics-market-research-vs-reputation) - [Qualtrics Market Research vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-qualtrics-market-research) - [Qualtrics Market Research vs ChurnZero](https://www.g2.com/compare/churnzero-vs-qualtrics-market-research) ### 8. [Reputation](https://www.g2.com/products/reputation/reviews) By Reputation **Average Rating:** 4.5/5 **Total Reviews:** 2,469 Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of public and private feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created. Categories in common with CX Index: [Experience Management](https://www.g2.com/categories/experience-management) **Compare:** [CX Index vs Reputation](https://www.g2.com/compare/cx-index-vs-reputation) **Compare Reputation with other alternatives:** - [Reputation vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-reputation) - [Reputation vs SurveySparrow](https://www.g2.com/compare/reputation-vs-surveysparrow) - [Reputation vs Birdeye](https://www.g2.com/compare/birdeye-vs-reputation) - [Reputation vs AskNicely](https://www.g2.com/compare/asknicely-vs-reputation) - [Reputation vs Resonate CX](https://www.g2.com/compare/reputation-vs-resonate-cx) - [Reputation vs SurveyMonkey](https://www.g2.com/compare/reputation-vs-surveymonkey) - [Reputation vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-market-research-vs-reputation) - [Reputation vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-reputation) - [Reputation vs ChurnZero](https://www.g2.com/compare/churnzero-vs-reputation) ### 9. [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) By Gainsight Inc. **Average Rating:** 4.5/5 **Total Reviews:** 1,757 Gainsight CS is a complete Customer Success Platform. Categories in common with CX Index: [Experience Management](https://www.g2.com/categories/experience-management) **Compare:** [CX Index vs Gainsight Customer Success](https://www.g2.com/compare/cx-index-vs-gainsight-customer-success) **Compare Gainsight Customer Success with other alternatives:** - [Gainsight Customer Success vs Qualtrics Customer Experience](https://www.g2.com/compare/gainsight-customer-success-vs-qualtrics-customer-experience) - [Gainsight Customer Success vs SurveySparrow](https://www.g2.com/compare/gainsight-customer-success-vs-surveysparrow) - [Gainsight Customer Success vs Birdeye](https://www.g2.com/compare/birdeye-vs-gainsight-customer-success) - [Gainsight Customer Success vs AskNicely](https://www.g2.com/compare/asknicely-vs-gainsight-customer-success) - [Gainsight Customer Success vs Resonate CX](https://www.g2.com/compare/gainsight-customer-success-vs-resonate-cx) - [Gainsight Customer Success vs SurveyMonkey](https://www.g2.com/compare/gainsight-customer-success-vs-surveymonkey) - [Gainsight Customer Success vs Qualtrics Market Research](https://www.g2.com/compare/gainsight-customer-success-vs-qualtrics-market-research) - [Gainsight Customer Success vs Reputation](https://www.g2.com/compare/gainsight-customer-success-vs-reputation) - [Gainsight Customer Success vs ChurnZero](https://www.g2.com/compare/churnzero-vs-gainsight-customer-success) ### 10. [ChurnZero](https://www.g2.com/products/churnzero/reviews) By ChurnZero **Average Rating:** 4.7/5 **Total Reviews:** 1,610 ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Reviewers say compared to CX Index, ChurnZero is: - Better at support Categories in common with CX Index: [Experience Management](https://www.g2.com/categories/experience-management) **Compare:** [CX Index vs ChurnZero](https://www.g2.com/compare/cx-index-vs-churnzero) **Compare ChurnZero with other alternatives:** - [ChurnZero vs Qualtrics Customer Experience](https://www.g2.com/compare/churnzero-vs-qualtrics-customer-experience) - [ChurnZero vs SurveySparrow](https://www.g2.com/compare/churnzero-vs-surveysparrow) - [ChurnZero vs Birdeye](https://www.g2.com/compare/birdeye-vs-churnzero) - [ChurnZero vs AskNicely](https://www.g2.com/compare/asknicely-vs-churnzero) - [ChurnZero vs Resonate CX](https://www.g2.com/compare/churnzero-vs-resonate-cx) - [ChurnZero vs SurveyMonkey](https://www.g2.com/compare/churnzero-vs-surveymonkey) - [ChurnZero vs Qualtrics Market Research](https://www.g2.com/compare/churnzero-vs-qualtrics-market-research) - [ChurnZero vs Reputation](https://www.g2.com/compare/churnzero-vs-reputation) - [ChurnZero vs Gainsight Customer Success](https://www.g2.com/compare/churnzero-vs-gainsight-customer-success) ## Explore Articles - [Best tools for employee turnover prediction](https://www.g2.com/discussions/what-are-the-best-tools-for-employee-turnover-prediction) - [Recommended performance monitoring software for IT services](https://www.g2.com/discussions/recommended-performance-monitoring-software-for-it-services) - [What's the most effective AR training simulator software for onboarding new employees?](https://www.g2.com/discussions/what-s-the-most-effective-ar-training-simulator-software-for-onboarding-new-employees) - [What HR service delivery platforms genuinely improve the employee experience for a company where HR requests are still handled mostly by email and Slack messages?](https://www.g2.com/discussions/what-hr-service-delivery-platforms-genuinely-improve-the-employee-experience-for-a-company-where-hr-requests-are-still-handled-mostly-by-email-and-slack-messages) - [best cloud infrastructure monitoring software](https://www.g2.com/discussions/what-s-the-best-cloud-infrastructure-monitoring-software) - [Microsoft Collaboration Tools](https://www.g2.com/articles/microsoft-collaboration-tools) ## Spotlight Categories - [Audit Management Software Solutions](https://www.g2.com/categories/audit-management) - [HCM Software](https://www.g2.com/categories/hcm-software) - [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt)