---
title: Cunnekt Reviews
meta_title: 'Cunnekt Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Cunnekt works for a business like yours.
date_modified: '2026-06-22'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---


# Cunnekt Reviews
**Vendor:** Brainpulse Technologies  
**Category:** [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing)
## About Cunnekt
Cunnekt is a cloud-based SaaS platform that enables businesses to manage customer communication on WhatsApp using the official WhatsApp Business API. It brings together marketing, sales, and support workflows in a single, easy-to-use interface designed for teams that rely on messaging to engage their audience. At its core, Cunnekt functions as a WhatsApp CRM—allowing businesses to manage incoming chats, assign conversations to team members, and organize interactions using labels and reminders. It supports real-time multi-agent handling, so customer queries are addressed promptly and efficiently. Teams can also build workflows for automated replies using a no-code chatbot builder, helping reduce manual effort and ensuring availability beyond working hours. The platform includes tools to create and schedule WhatsApp campaigns using approved message templates. Campaigns can be sent to segmented user lists, and businesses can track delivery rates, read receipts, and overall engagement through integrated analytics. Cunnekt supports lead tracking and contact management, making it easier to manage customer journeys. It also provides template creation and submission features, fully aligned with WhatsApp’s compliance and approval policies. Designed to integrate with existing systems via API, Cunnekt helps centralize communication and reduce silos across teams. Whether you're sending notifications, nurturing leads, or offering customer support, Cunnekt streamlines your communication on WhatsApp. It’s currently used by companies in education, e-commerce, healthcare, real estate, and other industries where WhatsApp is a key channel for reaching customers quickly and reliably.






- [View Cunnekt pricing details and edition comparison](https://www.g2.com/products/cunnekt/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-19+03%3A35%3A57+-0500&secure%5Bsession_id%5D=2d8684fa-1716-4def-b001-de0b4ca22c0b&secure%5Btoken%5D=f51d6d6fcde9095473668ee76ad0447752d69fd129ac48eeb20f050ef32f8fea&format=llm_user)

## Cunnekt Features
**Additional Functionality**
- Automated Responses
- Chat/Messaging
- Generative AI
- Call Recording
- Activity Dashboard
- Sentiment Analysis
- Communication Management
- Real-Time Reporting
- SMS Messaging
- Interaction Tracking
- Audio/Video Conferencing
- Call Monitoring
- Customizable Branding
- Call Routing
- Contact Management
- Voice Mail
- Multi-Language
- Two-Way Audio & Video
- Real-Time Updates
- Chat Transcript
- Reporting/Analytics
- Live Chat
- Caller ID
- IVR
- Real-Time Monitoring
- SMS Marketing
- File Sharing
- Fax Management
- API
- AI Copilot
- Chatbot
- Mobile Access

**Messenger**
- Sequencing
- AI
- Video Chat
- Customization Interface
- Generative AI

**Functionality**
- Ease Of Integration
- API Call Speed
- Alerts/Notifications
- Computer Telephony Integration
- Multi-Channel Communication

**WhatsApp Messaging - WhatsApp Marketing**
- Transactional Messages
- Bulk WhatsApp Messaging
- Conversational Messaging
- Personalization
- Promotional Messages
- Automated Replies

**Channels**
- Social Media Integration
- Website
- Text Message (SMS)
- Voice Assistants
- Other
- Multi-Channel Marketing

**Support**
- Documentation
- Professional Support

**WhatsApp Business Platform - WhatsApp Marketing**
- Segmentation
- API Integration
- WhatsApp Commerce
- Analytics

**Customers**
- Audience Targeting
- Profiles
- Analytics
- Lead Gathering
- Sales Conversion
- Customer Service Analytics
- Reporting/Analytics

**Agentic AI - Conversational Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Multi-Language

**Additional Functionality**
- Customizable Fields
- API
- Real-Time Notifications
- Lead Nurturing
- Human Handover
- Lead Management
- Product Recommendations
- Customer Experience Management
- SMS Messaging
- Appointment Management
- Chat/Messaging
- Real-Time Monitoring
- Lead Distribution
- Campaign Segmentation
- Data Import/Export
- A/B Testing
- Real-Time Data
- Real-time Conversations
- Customizable Branding
- Lead Qualification
- Template Management
- Autoresponders
- Contact Database
- Customer Segmentation
- One-to-One Messaging
- Communication Management
- Campaign Management
- Activity Dashboard
- Lead Capture
- Appointment Scheduling
- Reporting & Statistics
- Event Triggered Actions
- Chatbot
- Group Messaging
- AI Copilot
- Customer Database
- Multi-Channel Communication
- Email Automation
- Surveys & Feedback
- CRM
- Engagement Tracking

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