CrowdHandler Reviews & Product Details

Personalized attention was 100%.

The platform is very easy/friendly to use.

Immediate response for customer support, before, during and after engaging CrowdHandler on our annual peak traffic days; the support always went above and beyond the help I needed. Review collected by and hosted on G2.com.

Each year that we have engaged CrowdHandler, their product has been improved over the last year, eliminating any minor concerns from the past experience. This year I was not able to engage the waiting room at the most ideal time, but that may have been due to my not setting it up correctly. Review collected by and hosted on G2.com.

Crowdhandler is perfect for running waiting rooms that can dynamically regulate access to my site. I can decide different sizes monthly and the basic version is free.

It is a service I rely on often having a small online business that is articulated with peak periods that I can predict.

I especially like the fact that during periods of low traffic I can opt for a lighter plan.

Their customer service is excellent, I only had a problem once because of my mistake and they helped me in a very short time. Review collected by and hosted on G2.com.

I would like to be able to further fractionate the plan by periods of time to optimize the size of the waiting room based on my needs. Review collected by and hosted on G2.com.

Great platform that has helped us deal with big spikes in traffic during our high volume sales day! Solved all of the issues that we used to have on website, payment gateway and API failure Review collected by and hosted on G2.com.

Nothing, so far there haven't been any issues. Looking forward to putting it further to the test Review collected by and hosted on G2.com.

Great customer service and support: the team are very responsible with regards to questions about optimium set-up during our planning stages. This has been especially helpful as we've recently transitioned from one e-commerce website to another, and needed to run multiple stages of testing.

Robust product: The CrowdHandler product has behaved exactly as anticipated during our big on-sales. AutoTune is a great feature, that helps to further optimise ingress rate based on site performance.

Handling traffic spikes and high customer website demand used to be a headache, but CrowdHandler has helped to create certainty and minimise any downtime during these crucial periods. Review collected by and hosted on G2.com.

HTML experience is required to fully customise the look of our waiting room. Otherwise, nothing else! Review collected by and hosted on G2.com.

We work with some of the world's largest entertainment brands and often have to deal with high-volume ticket on-sales. CrowdHandler allows us to build fully branded queues and scale up the capacity and throughput to match the requirements. Installing on the websites is easy with just a few lines of JS. Customer support is rarely required as it all works from the dashboard but all our interactions have been great when required. Review collected by and hosted on G2.com.

No downsides, we're big fans of this product. Review collected by and hosted on G2.com.

We love being able to set up individual Waiting Rooms with countdowns for all on sales, and then the random allocation into the queue, preventing people from sitting on a page waiting for an event to go on sale. A huge benefit of protecting individual on sales is that if customers are not booking for an event just on sale they can book as normal and not be impacted by other events going on sale. Review collected by and hosted on G2.com.

We are very happy with Crowdhandler. Only comment would be to improve the historical reporting at present once you remove an old WR you lose the stats (but can be downloaded before you delete) Review collected by and hosted on G2.com.

We were looking for an easy solution to handle the traffic on our bookingdays. CrowdHandler does the task effortlessly!!

Although we only need this a couple of days in a year, the flexible payment system makes it affordable to give us an enterprise grade solution. Review collected by and hosted on G2.com.

Maybe a portal to followup on support tickets, although we always receive good support...an overview can be handy...maybe i did not find it?

The need to register a creditcard...our finance dep. does not like that. Review collected by and hosted on G2.com.

We use Wordpress so was very easy to implement. The room was easy to configure as we were keeping things simple. Review collected by and hosted on G2.com.

Cant find any negatives , all smooth sailing so far ! And as we say in Scouting , no kinks in our knots! I would say though to remember to switch your room on ! Review collected by and hosted on G2.com.

We only have 1 day a year that we need such a tool and CrowdHandler offers good monthly packages so we can decide per year which suits best. Easy to use and straight forward plug-in for WordPress allowed us to have CrowdHandler up and running in less than an hour. Review collected by and hosted on G2.com.

It would be nice if some of the functionalities will become available as addons for the cheaper plans, we don't need the number of users in the queue of the bigger packages but the priority access option would be nice to buy as an addon. Review collected by and hosted on G2.com.

Immediately began to act in a situation where the hosting failed. It did exceptionally well, without any problem coped with a huge load. I recommend it to anyone who expects a sudden influx of users on the site. Review collected by and hosted on G2.com.

Nothing to be honest. Everything was as I expected to be. Review collected by and hosted on G2.com.