# Crelate Reviews **Vendor:** Crelate **Category:** [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats) **Average Rating:** 4.4/5.0 **Total Reviews:** 210 ## About Crelate Serving more than 25,000 professionals, Crelate is the AI-powered Living Platform™ for modern recruiting. Built for high-performing teams across executive search, direct placement, and in-house talent teams, Crelate combines a powerful ATS, robust Recruiting CRM, and intelligent sourcing in a single, flexible platform. With agentic AI, customizable workflows, and real-time insights, Crelate helps teams activate their proprietary data, reduce tool sprawl, and solve strategic recruiting challenges at scale. Since 2012, our mission has been to grow lasting prosperity for all by empowering entrepreneurship and employment. ## Crelate Pros & Cons **What users like:** - Users find Crelate **helpful for small teams** , effectively aiding recruiters in staying organized and on task. (2 reviews) - Users find Crelate to be great for **business growth** in small teams, effectively helping recruiters stay organized. (1 reviews) - Users appreciate the **customizability** of Crelate, enabling tailored solutions like uploaded question forms and direct LinkedIn integration. (1 reviews) - Users value the **efficiency** of Crelate, allowing small teams to stay organized and focused on tasks. (1 reviews) - Users find Crelate to be **smart and intuitive** , appreciating its extensive functionality for their needs. (1 reviews) - Users value the **smart and intuitive functionality** of Crelate, appreciating its extensive capabilities for their needs. (1 reviews) - Users appreciate the **smart and intuitive functionality** of Crelate, enhancing their HR management experience significantly. (1 reviews) - Users find Crelate to be **intuitive** , making transitions and integrations smooth and user-friendly. (1 reviews) - Inuitive (1 reviews) - Recruitment Tools (1 reviews) **What users dislike:** - Users highlight **cost issues** , noting unexpected charges for basic functionality and insufficient support for development needs. (1 reviews) - Users report **email functionality issues** , experiencing slow performance and significant workflow gaps in Crelate. (1 reviews) - Users find Crelate to be **too expensive** , making it difficult to justify for freelance work. (1 reviews) - Users express concerns about **performance issues** , including slow searches and inadequate basic functionality in Crelate. (1 reviews) - Users experience **ineffective search** with slow performance and missing basic functionality, impacting overall workflow and satisfaction. (1 reviews) - Lacking Features (1 reviews) - Limited Features (1 reviews) - Limited Functionality (1 reviews) - Missing Features (1 reviews) - Performance Lag (1 reviews) ## Crelate Reviews ### 1. Good Ideas, lacks basic browser functionality with obvious flaws out of the box. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Crelate?** Great for small teams that don't require complex workflows. Helps recruiters stay on task. Unfortunately, we are a large and complex team, so we are likely not the right customer for them. The product has significant potential, but has a long way to go. I anticipate my review will be more positive in the future. **What do you dislike about Crelate?** Slow search, poor performance, and a lack of full development on basic functionality. We were sold on a flexible system with excellent capabilities, but upon closer inspection, significant gaps in the workflow are apparent, and it's broken, to put it politely. The people are friendly, but it appears that there is a shortage of staff to handle tasks efficiently. Additionally, they tend to shift the cost of development for features that ought to function properly onto the users. **What problems is Crelate solving and how is that benefiting you?** Structured workflow that helps keep sales and recruitment on track. ### 2. Love the layout and the ease of the product **Rating:** 4.0/5.0 stars **Reviewed by:** Hilary T. | President , Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2023 **What do you like best about Crelate?** The product itself is great, smart, intuitive, lots of functionality. You do pay for every add on, including training so be prepared for that. **What do you dislike about Crelate?** They do not value the customers or the idea of customer service. The onboarding is basically recorded sessions, the ones that are live move so fast that is hard to follow and they justify it by saying you can watch the recordings or the articles. If you need help with anything, it can take up to 48 hours for a response. They use a bot system that is not good. I ended up paying $1600 to get the additional training so I could get my questions answered. I think they are running so lean that they give you the bare minimum for customer service so you are forced into purchasing their very expensive plans for service. They do not have a customer-first approach AT ALL. Pretty shocking in today's day, especially for a premiere product. Recruiter FLow, PC Recruiter, and Jazz HR are a few that really value the customer. Nick at JAzzHR is a gem. It seems like Crelate just put all its resources into the product and figured that once you were on the hook, it wouldn't matter because it would be too difficult to leave and start over, which is the case. It's such a shame. I wish there was a product like Crelate that valued customer service as much as the product. **What problems is Crelate solving and how is that benefiting you?** a central database for us all to use and keep the candidate and client records. **Official Response from Kole Riggs:** > Hello Hillary, We are truly sorry to hear of the issues that you are having with your customer service experience with Crelate.  We do appreciate that you consider us a Premium Product and believe as you do that Customer Support should match the high level of the product. We're glad you've since had conversations with our CEO, Head of Customer Success, and several recurring calls with our Head of Customer Support. We are always open to connecting further. While we offer several avenues of implementation and training to accommodate the array of needs from our diverse customer base, we are always open to hearing feedback on how those might be enhanced. We appreciate the opportunity to review our communication portals with customers, as we hold those relationships in the highest regard. Please don’t hesitate to contact your Customer Success contacts. Best, Crelate ### 3. Crelate is a must for a Recruiting ATS **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle N. | President and Founder , Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2025 **What do you like best about Crelate?** I liked that it was customizable, that you could upload question forms and save the candidate answers, that you were able to upload directly from Linkedin **What do you dislike about Crelate?** It was too expensive for me to use in my freelance work **What problems is Crelate solving and how is that benefiting you?** I was able to easily track which stage candidates where in for each job and move them through the pipeline in multiple opportunities ### 4. Fairly simple interface for keeping metrics in front of for your recruiting **Rating:** 3.5/5.0 stars **Reviewed by:** Geneva T. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Crelate?** I enjoyed how easy it was to transition from our previous database to Crelate and how it helpful the team was when doing so. I also find it easy to integrate job postings into our website and getting postings out to other sites at no additional costs. I like that it tracks time to fill and throughout various stages of the recruiting process, it's customer facing portal that can be used when you have a large number of roles and if your client company wants real time data. **What do you dislike about Crelate?** Some of the search tools for information could be improved and there are some other features that should be available in helping with posting positions on social media requires some html support that Crelate does not provide. Also with bulk mailing and tracking using links would be helpful- again with embedded html would also be great. **What problems is Crelate solving and how is that benefiting you?** Simple to use pipelining of candidates is very helpful and this helps us track who we're dealing with and why we are passing through. ### 5. Best ATS on the market **Rating:** 5.0/5.0 stars **Reviewed by:** Bill J. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Crelate?** Most intuitive SAS I have used. Easy to get started. Easy to become proficient. Flexible and adaptable to our workflow. **What do you dislike about Crelate?** As the company has grown the number of glitches and time it takes to get something done through Customer Support has grown. Not unexpectedly but still noticeable. **What problems is Crelate solving and how is that benefiting you?** Database management. Workflow management. Candidate communications. Reporting ### 6. Crelate Gets It **Rating:** 5.0/5.0 stars **Reviewed by:** John D. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Crelate?** Crelate understands it's about using Data and communicating with clients. the software is designed to allow you to easily capture data from wherever your exposed to it - online, on phone, on email, etc. It serves as your project manager allowing you to do the business of recruiting **What do you dislike about Crelate?** reporting could be better. The admin and personal preference sections should be combined. **What problems is Crelate solving and how is that benefiting you?** Its my project managers and it easily allows me to capture date. Automates as many tasks as possible, including online communication ### 7. Great at Keeping You on Track! **Rating:** 5.0/5.0 stars **Reviewed by:** Crystal B. | Business Development Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2024 **What do you like best about Crelate?** I like that it keeps track of everything I am doing so I do not risk forgetting, losing or falling behind in the recruiting process! **What do you dislike about Crelate?** I dislike the amount of time it takes for support to respond. **What problems is Crelate solving and how is that benefiting you?** Crelate is streamlining the recruitment process by putting every tool I need as a recruiter into one unique program. ### 8. Easy and robust **Rating:** 4.5/5.0 stars **Reviewed by:** Ashley A. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Crelate?** It's perfect for the type of 3rd party recruiting my team is doing. Customizable and easy to use. We use it daily to capture all activity and it integrates well with LinkedIn and our other sales tools. **What do you dislike about Crelate?** The mobile app isn't quite up to speed yet, but it's early days. **What problems is Crelate solving and how is that benefiting you?** It makes our metrics easy to track and log. Also makes it easy to move candidates through a process and keep things organized. ### 9. Crelate is a monster **Rating:** 3.0/5.0 stars **Reviewed by:** Katelyn S. | Sales and Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2020 **What do you like best about Crelate?** It brings multiple applicant tracking systems all together into one place. You can add other systems to Crelate, like Ring Central, to make calling and texting candidates easier. Crelate alerts you when there could be a duplicate candidate. **What do you dislike about Crelate?** I wish it had a sound alert option when a candidate texts back. You must be in Crelate to see when you get a new text. The only alert sound it makes is when the Crelate Team answers one of your questions. They are working on this improvement. Crelate has too many options. So it can be difficult to use. **Recommendations to others considering Crelate:** Give it a chance and play around with it. Use their help desk. **What problems is Crelate solving and how is that benefiting you?** We can clean up duplicate candidates and keep identical candidates from applying much easier than ANY other ATS I have ever used! Now if Crelate could recognize the changes you made in the past and not interupt you to make the changes again. That would be great. Some things are time consuming when merging applicant records. Crelate is smart and should be able to merge the records. ### 10. Early Adopter **Rating:** 4.5/5.0 stars **Reviewed by:** Mitch M. | Senior Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Crelate?** Laid out well, ease of navigation, ever expanding integrations to use. **What do you dislike about Crelate?** Tag creation and the tagging process for candidates. **What problems is Crelate solving and how is that benefiting you?** A scaleable, always up, easy to navigate ATS to allow for a great candidate expereince. ### 11. Love Crelate! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2017 **What do you like best about Crelate?** Crelate makes my job easier and it's just so user friendly. **What do you dislike about Crelate?** I haven't found much, if anything, that I dislike so far. **What problems is Crelate solving and how is that benefiting you?** Makes tracking candidates and clients easier than other systems I have used. ### 12. Created with long-term growth in mind **Rating:** 5.0/5.0 stars **Reviewed by:** Jess W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Crelate?** Crelate is based on a CRM, which means data is at its core. This allows users and admins to measure, filter, sort, and search complex assortments of records in effective ways. Our sourcing efforts have become faster and more effective. User performance is transparent and easily tracked. **What do you dislike about Crelate?** Since there are infinite ways to display data, it can sometimes feel complicated, or users can miss easier ways to do things. But Crelate is always open to suggestions and committed to constant improvement. **What problems is Crelate solving and how is that benefiting you?** We have a large database and a model of recruiting based on relationships. Crelate allows us to track those relationships and connections over long periods of time, allowing us to maximize our effectiveness. ### 13. Good system, but tricky to get used to **Rating:** 3.0/5.0 stars **Reviewed by:** Gwyneth W. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Crelate?** Once you are familiar with the software, it's easy to keep track of candidates as they flow through the hiring process **What do you dislike about Crelate?** There is a large learning curve. Crelate can be as detailed as you want, but that means it's easy to get lost in the weeds if you're an Admin setting it up. **What problems is Crelate solving and how is that benefiting you?** It's a one-stop shop for all my recruiting needs. I can post ads, connect to major platforms, keep track of candidates, contact them directly and link my staff ### 14. Medical Recruiter **Rating:** 5.0/5.0 stars **Reviewed by:** Allen S. | Medical Sales Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Crelate?** Crelate is an integral part of keeping me organized, which is not an easy thing with multiple assignments happening simultaneously! **What do you dislike about Crelate?** All is positive; I do not see any downside. The important thing is to be sure I keep on top of the process of entering and updating the data. **What problems is Crelate solving and how is that benefiting you?** Cretate keeps me focused on where a candidate is in the process, so my ongoing follow-up is better tuned to the flow of client feedback. ### 15. User-friendly, well designed & excellent features! **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha F. | Marketing Director & Co-Owner - Saint Lawrence Gridiron | Wild Root Café | Suite 104 , Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Crelate?** I've used a few different ATS systems, and Crelate is the best for user navigation, and interfaces with RingCentral, ZoomInfo and Calendly. The New Sequencing tool is fantastic! **What do you dislike about Crelate?** It's more expensive than other ATS software on the market, but it's worth it! **What problems is Crelate solving and how is that benefiting you?** Keeping all the candidates organized and managing my tasks for the day & week. The way everything is laid out is very visually appealing. ### 16. Crelate Customer Review **Rating:** 4.0/5.0 stars **Reviewed by:** Yssamae A. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Crelate?** Crelate has many features that allow us to track our client and candidate pipelines. For example, we can write and send emails, track client or customer status during our hiring process, keep contacts, access job boards, and many more in one place! **What do you dislike about Crelate?** Since Crelate has so many features, it can sometimes be hard to grasp every feature and function of the site fully. The email templates can also be refined as well. **What problems is Crelate solving and how is that benefiting you?** Crelate solves our problem of tracking candidates and clients through the recruitment and onboarding process. It helps us stay organized and note important information through each client-customer journey. ### 17. Fantastic Software **Rating:** 5.0/5.0 stars **Reviewed by:** Logan K. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Crelate?** User-friendly, effective, and super easy to navigate. The integration between email is also one of our favorite features. **What do you dislike about Crelate?** Not much to say here as our experience has been entirely positive. Customer Service is super accessible and quick to get back with helpful responses. **What problems is Crelate solving and how is that benefiting you?** Organization and streamlinig processes. ### 18. Great space to keep track of all recruiting needs **Rating:** 5.0/5.0 stars **Reviewed by:** Leah A. | Sales Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Crelate?** The email logging automatically to the candidates file **What do you dislike about Crelate?** If someone shares a resume it does not auto upload via email **What problems is Crelate solving and how is that benefiting you?** Keeping things tidy and orderly all info and documents in one spot notes can be seen by one user ### 19. Crelate Has All the Tools You Need **Rating:** 4.5/5.0 stars **Reviewed by:** Rick J. | Managing Director, Director of Search Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about Crelate?** The best thing about Crelate is its User Experience. The dashboard is easy to use and easy on the eyes. We work in Crelate all day long, and the side tabs let me get multiple tasks done simultaneously. **What do you dislike about Crelate?** I very much dislike that company records do not show all the email correspondence in one timeline. You have to click on each contact individually to check to see if a teammate reached out. Every other software I've used in my recruiting career has this view and it's essential to sales and marketing which is HALF of what we do all day. **What problems is Crelate solving and how is that benefiting you?** I like the real-time activity feed that let's us see what we're doing like a live twitter feed. Keeps us more productive because we don't have to call each other to ask "Did you send that? Or did you get that?" ### 20. Amazing Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Ana B. | Office Operations and Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about Crelate?** The most helpful on Crelate for our recruiters is that they can do everything related to the job they working on through the platform. They can send emails, check each candidate stage, review notes, and more. **What do you dislike about Crelate?** To be honest, in almost 3 years of using Crelate, we did not have any experience with something that we dislike. I would to give a shoutout to the support team, they are amazing, fast, and super helpful! **What problems is Crelate solving and how is that benefiting you?** The fact that everything related to the job we are working on is one platform, saves us so much time. Anybody from the team can check each performance and I think it helps everyone be hungry to do better and better every time. ### 21. I really like working with Crelate. It makes my job much easier and more organized. **Rating:** 4.5/5.0 stars **Reviewed by:** Daniele S. | Federal IT Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Crelate?** I like being able to send emails through Crelate and track the responses. I also like being able to text through Crelate. Crelate also does a great job with tracking - i love how I'm able to track everything very neatly **What do you dislike about Crelate?** I dislike the fact that I am unable to reply back through Crelate. If I need to reply to an email, I have to go to my email directly. Also, the job distribution list we think needs to be formatted better so that we are able to see the jobs assigned specifically to us vs to all. Also, adding more priorities would be helpful. Right now there are only 3-4 priorities. We think there could be more **What problems is Crelate solving and how is that benefiting you?** Crelate is helping me solve some issues we have with candidates. Thanks to its tracking system, it allows us to go back in time to review everything we need in order to prevent legal troubles. ### 22. Not too bad **Rating:** 3.0/5.0 stars **Reviewed by:** Megan H. | Healthcare Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Crelate?** I like being able to navigate from candidate to candidate and how the process of tracking unique candidates works. I like the reports section too. **What do you dislike about Crelate?** I dislike that even though you can text on Crelate, you can't connect your own number to it. Instead, candidates have to call the Crelate number first, only to find out that they have to call a different number to reach the recruiter. The odds of some candidates completing those extra steps to contact someone are slim to none. It's very annoying also to use two numbers for texting; our work numbers, which are our main form of communication, and then additionally the Crelate number, which doesn't do much for us besides log the texts. That's the only benefit of it. You should try and find a way to link other work numbers to Crelate; I'm sure we're not the only company that doesn't enjoy it. **What problems is Crelate solving and how is that benefiting you?** The benefits of Crelate are its process properties. It is helpful to track everything that is happening/happened and any communication. I also like the setup of the job boards and how you can see what candidates are on which steps. Another benefit is being able to track my metrics and see how I am doing in comparison to everyone else. ### 23. Crelate Review **Rating:** 4.0/5.0 stars **Reviewed by:** Sam R. | Recruiting Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2022 **What do you like best about Crelate?** Crelate's flexibility in terms of displaying information is, overall, excellent compared to previous systems that we have used. The parsing tool is effective, and the concepts of workflows and activities to drive orders forward and generate activity for reporting, while tricky to fully understand, is effective. I LOVE the user interface and the ability to drag and move multiple candidates at once. Tags are very powerful, and the searching tool is excellent. We've also found that our implementer and customer service have been very responsive to questions and concerns. **What do you dislike about Crelate?** No system can do everything equally well. A few areas that we've found limiting include: -The inability to easily share a note from Crelate with colleagues. There is a neat "mentions" feature, but it does not work for users, only for contacts in the system. -Some elements are still clearly "in progress" - i.e., there are some quirks within various integrations that have led to us needing to find slightly awkward work arounds -It does not allow for making required fields in contact/opportunity/company records when entering. There are a few required by the system, but you can't add additional ones. **Recommendations to others considering Crelate:** If anyone thinks they are going to avoid finding things to be annoyed about in an ATS or CRM, you're kidding yourself! Crelate has been a huge breath of fresh air for us. The flexibility, searchability, ability to work with pretty high volumes, and support is all great. And I'd much rather be in a system that is working out kinks, but is very active in finding ways to build and improve their system - which everything from our experience with Crelate thus far has indicated they are doing. I'd recommend making sure to put the time in on the front end of your integration to understand how the system works, and make sure to tailor your processes to fit within it before your data comes in. **What problems is Crelate solving and how is that benefiting you?** We're a recruiting and staffing firm that utilizes our ATS for almost everything. Tracking companies, client contacts, candidate contacts, jobs (i.e., opportunities). Our ATS is critical for communicating across our company, and with all of our contacts! ### 24. Crelate, Great Product - Challenging support **Rating:** 4.0/5.0 stars **Reviewed by:** Kelli F. | Partner, CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2022 **What do you like best about Crelate?** I very much appreciate the interface and the ease of using it. Creating new candidate or contact profiles from a resume or their linked-in page is fast and efficient. **What do you dislike about Crelate?** I dislike the default settings (such as having to select "customer" when adding firms or companies to a dashboard for a candidate employment search or a new search automatically defaulting to my business partner). I REALLY dislike the fact that every time I ask for help with something, I receive a lengthy article about how to accomplish such a task and never an offer of assistance from an actual person. I have been unable to configure my default dashboard for active searches - I would email to ask for help with this but I don't have time to read a 5-page article on how to accomplish this. **What problems is Crelate solving and how is that benefiting you?** Candidate & search tracking, uploading new data for searches, sending emails. ### 25. Continuous Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin G. | Senior Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2022 **What do you like best about Crelate?** Crelate strives to continuously improve their product. They encourage users to recommend improvements and consistently act on the most popular requests. **What do you dislike about Crelate?** Of course, no ATS is perfect and there is room for improvement in some areas that are important to us but, overall, there is nothing Crelate can't do if you are willing to adapt. **What problems is Crelate solving and how is that benefiting you?** Crelate allows us to see more information at a glance which saves significant time in making decisions on the fly. ### 26. Crelate is a terrific ATS **Rating:** 5.0/5.0 stars **Reviewed by:** Chris T. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2022 **What do you like best about Crelate?** I love the workflow and user-friendliness of the software. I also love that when I have a question, it is very easy to reach out to someone. Tech support has been terrific. **What do you dislike about Crelate?** There isn't anything I dislike. There are some features I don't have a need for, so I purchase one of their lower-tiers of software. For what I use it for, it is perfect and the right price. **What problems is Crelate solving and how is that benefiting you?** Crelate helps me stay organized and keep track of thousands of candidates and dozens of job openings. It is very easy to use and a terrific value. ### 27. Very Happy with functionality and customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about Crelate?** Customer service has been amazing, making specialized videos to walk me through the tool. Most responses are within 24 hours and have allowed me to accomplish the tasks I was trying to figure out on my own. I also like the automation for importing jobs, candidates, etc. Field customization is really good as well. **What do you dislike about Crelate?** Not much to dislike here with Crelate. I would like to see a more robust Client Portal and have written some feature requests in hopes that they add them in the future. **What problems is Crelate solving and how is that benefiting you?** Great recruiting CRM tool and candidate tracking mechanism between clients. Creates a front end portal for clients that is supported by an easy-to-use backend for the recruiters. ### 28. Helpful for our executive search firm! **Rating:** 4.0/5.0 stars **Reviewed by:** Laura L. | Social Marketing Specialist, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2022 **What do you like best about Crelate?** The ease of creating a new search and publishing onto our client portal. **What do you dislike about Crelate?** The only issue I've encountered regularly is the struggle to save the default application form to each new job. I don't know why this is an issue. My work around is to use safari instead of Chrome when this issue arises. **What problems is Crelate solving and how is that benefiting you?** All of our recruiters can see all applicants for all of our open positions in one central location. This is a huge improvement over the segmented email system we employed before switching to Crelate. Took some getting used to, but it's a good system. ### 29. Crelate Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2022 **What do you like best about Crelate?** The ease of uploading candidates to the system and that it generally pulls all the information correctly. I also like that you can click the call button and dial directly from a profile. **What do you dislike about Crelate?** For starters there are usually a bunch of random glitches. While uploading a resume and pulling the info is good, the system doesn't always do the best job of notifying you of duplicates. I also don't like that it doesn't naturally incorporate other phone services aside from Ring Central **Recommendations to others considering Crelate:** I can't think of any recommendations right now. **What problems is Crelate solving and how is that benefiting you?** The problems we solve with crelate are tracking the candidates that we use for positions and tracking our conversations with them. It also is useful to assign and see who is assigned to work. ### 30. Crelate ATS is the best~ **Rating:** 5.0/5.0 stars **Reviewed by:** Thomasina H. | Senior Staffing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2022 **What do you like best about Crelate?** I like the way I can put my open job requisites up on my account, and it lands online to 12 posting sites and on my website. It's great! **What do you dislike about Crelate?** n/a- I like everything with Crelate, and CS is fantastic. **Recommendations to others considering Crelate:** I would recommend Crelate as it's simple to navigate and practical for daily work for any company type. **What problems is Crelate solving and how is that benefiting you?** I can utilize the job links and send them via email, and I also find that is a great way to send candidates my job to review. ### 31. Very happy after trying a few options **Rating:** 5.0/5.0 stars **Reviewed by:** Kristi B. | Partner, Executive Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2020 **What do you like best about Crelate?** it's simple and customizable. it's very visual. I'm very pleased with the cost, for my small search firm. i have used more expensive and elaborate platforms that could land a rocket on the moon but they were not what we needed. we were really pleased to come back to crelate after trying other things. **What do you dislike about Crelate?** so far, there is nothing we are unhappy with. **Recommendations to others considering Crelate:** If you need a cost effective way to connect your data, clients and candidates - you will be very happy with Crelate. **What problems is Crelate solving and how is that benefiting you?** we needed a simple platform that was customizable for our three person team. we need to keep track of work flow and candidate maintenance. we have excellent client information retention and recall. **Official Response from Wilson Attebery:** > I appreciate that you took the time to write this review. That is awesome that you are using the customization to help your team. I use customized views, filters, and colors to make my job easier as well. ### 32. Complicated **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Crelate?** I like the multiple choices for the type of engagement and that you can turn any transaction into a different type of transaction if needed, also the Text and Email integration **What do you dislike about Crelate?** Not the most user friendly, very complicated and hard to find your way around **What problems is Crelate solving and how is that benefiting you?** I haven't been here long enough to know what is being solved, not aware of what this company had before. ### 33. Simple, easy straightforward **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about Crelate?** Data capture of candidates is great, supports us well **What do you dislike about Crelate?** needs some updates to social, also copying from resume preview font goes white and need to block and change color manually. Also would like a better UX **Recommendations to others considering Crelate:** cost effective and a good system to use overall **What problems is Crelate solving and how is that benefiting you?** It helps support our recruiting firm for the needs we have. Like the API integration with Zapier ### 34. Great Tracking System **Rating:** 5.0/5.0 stars **Reviewed by:** Katie R. | Talent Sourcer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2022 **What do you like best about Crelate?** Easy to use and track candidates and post jobs **What do you dislike about Crelate?** Can glitch sometimes, UI can be a little clunky **What problems is Crelate solving and how is that benefiting you?** Sending mass emails and texts ### 35. Great CRM At Great Price **Rating:** 4.5/5.0 stars **Reviewed by:** Melissa A. | Enterprise Account Executive/ Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2022 **What do you like best about Crelate?** I love how easy it is to use and it helps me keep my prospects organized. The task feature ensures I am following up on activities. **What do you dislike about Crelate?** Sometimes customer support takes a while to respond- when they do respond, super helpful. **What problems is Crelate solving and how is that benefiting you?** I am keeping my prospecting cadance organized without tons of spreadsheets and the reports show my daily activity to provide my manager. ### 36. Easy to navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Crelate?** The way it can help you stay organized! It makes sure I keep all of my contacts in a correct format and easy to look up. **What do you dislike about Crelate?** I don't like that it is sometimes hard to find candidates in a pool of people. There should be specific categories for each recruiter. **Recommendations to others considering Crelate:** Make sure to use this at any point when you have a company to make sure you have a better way of staying organized. **What problems is Crelate solving and how is that benefiting you?** I want to solve my organization skills so i can do more use of it in the future. ### 37. Crelate - UI is not good **Rating:** 1.5/5.0 stars **Reviewed by:** Venkatesh G. | Talent Acquisition Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2021 **What do you like best about Crelate?** Can publish jobs in the free portal. Easy to create an opportunity. Can upload bulk files as contacts. We can Parse candidate details from LinkedIn to Crelate through web extension. **What do you dislike about Crelate?** Too confusing UI. Duplicates resumes are more. Cannot add vendor list to create. It takes more time to understand how to work in crelate. Not User Friendly. Some Job portals cannot be integrated with Crelate. I find it more complicated than Ceipal or Job Diva. **Recommendations to others considering Crelate:** I don't recommend Crelate. I find it Ceipal or Job Diva is much better than Crelate. **What problems is Crelate solving and how is that benefiting you?** We use it as a Database for storing resumes. Submit candidates to an opportunity and have a track about them. We add notes to candidates. ### 38. Highly Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Crelate?** Being able to parse information from LinkedIn!! Rather than inputting the info in manually **What do you dislike about Crelate?** You can't put your logo on the external job portals for clients to see without upgrading **What problems is Crelate solving and how is that benefiting you?** Tracking candidates and progress on searches, having team access to collaborate together and share details, and having resumes and CVs in one place ### 39. A really good start for ATS and some CRM features **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel R. | President, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2022 **What do you like best about Crelate?** Posting to 12 job boards at once, tracking the candidates on all boards simultaneously, and having real-time through-put data are fantastic. **What do you dislike about Crelate?** It's still sometimes hit or miss on getting Indeed to play ball on the free posts. Other than that, not much we don't like. **What problems is Crelate solving and how is that benefiting you?** Tracking candidates across job boards, auto-generated emails to rejected candidates. Clear evaluation process. ### 40. User Friendly Program **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2022 **What do you like best about Crelate?** The website is very easy to navigate. It is a user-friendly site, and easy to customize to what your business needs. I love how easy it is to make notes and tasks for the whole team to see. **What do you dislike about Crelate?** Sometimes the import from LinkedIn feature glitches, but it is not anything that makes or breaks my experience on the program. **Recommendations to others considering Crelate:** If you are confused or have questions - take advantage of their great customer support. **What problems is Crelate solving and how is that benefiting you?** Crelate helped up organize our clients / candidates in a way that was super easy to understand. ### 41. It's a great platform to keep track of my sales contacts and candidates for open positions. **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew M. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2022 **What do you like best about Crelate?** Open Job Organization and Process Tracking **What do you dislike about Crelate?** I would like a more versatile way of emailing sales contacts. **Recommendations to others considering Crelate:** Great platform to use for keeping track of candidates and sales contacts. **What problems is Crelate solving and how is that benefiting you?** Keep track of who I've spoken with and candidate's interview/onboarding process. ### 42. extremely user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** David B. | Executive Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2022 **What do you like best about Crelate?** Contact data enrichment is a great resource for sourcing, I also love the email template feature **What do you dislike about Crelate?** it's the best CRM i've used. I can't think of anyting specific that I'd change **What problems is Crelate solving and how is that benefiting you?** I'm much more organized in terms of tracking applicants ### 43. Nice Customizations, but glitchy product **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2022 **What do you like best about Crelate?** - i like that we can customize it to our internal language - not a ton of recruiting specific softwares for agencies and this is good **What do you dislike about Crelate?** literally glitches constantly, like all the f***ing time there are issues with the application. **What problems is Crelate solving and how is that benefiting you?** allows us to get a good picture of what our recruiting team has in process, sales lifecycle, contact candidates, etc. ### 44. Excellent ATS software. User friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Holly F. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2021 **What do you like best about Crelate?** I love that Crelate is easy to use and continuously upgrading it's features based on customer feedback. **What do you dislike about Crelate?** Some of the settings are hard to navigate, but other than that I love the product. **What problems is Crelate solving and how is that benefiting you?** Applicant tracking and database management. We are able to see our financial benefits in real time. ### 45. It is okay **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Crelate?** I like how many features there are and ways to customize **What do you dislike about Crelate?** I can't just go to a dashboard page easily with only my nurses **What problems is Crelate solving and how is that benefiting you?** We are getting people hired! I have noticed it is very customizable ### 46. JL - Allyon Crelate Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Crelate?** The ability to import documents and resumes seamlessly is the best feature. **What do you dislike about Crelate?** I dislike that not all fields are displayed correctly. I.E., fees are displayed as a numerical number instead of a percentage. **Recommendations to others considering Crelate:** Be prepared to make minor edits when importing resumes. **What problems is Crelate solving and how is that benefiting you?** The most significant problems being solved are the ones involving candidate organization. The biggest benefit realized is being able to see all candidate interactions divided by jobs. ### 47. Great for work! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2022 **What do you like best about Crelate?** its simple and effective and helps with my workflows **What do you dislike about Crelate?** some bugs but nothing really. it's definitely my go to **What problems is Crelate solving and how is that benefiting you?** finding info on candidates ### 48. Courtney review **Rating:** 4.5/5.0 stars **Reviewed by:** Courtney L. | R, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Crelate?** How you can search names and numbers in the system **What do you dislike about Crelate?** Wish it was easier to move people around in orders **What problems is Crelate solving and how is that benefiting you?** Benefits are organization ### 49. Crelate is an efficient ATS, but I do wish there was a better way to search candidates by location. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Crelate?** It is easy to add candidates to orders and to make sure you are not duplicating people in the system. **What do you dislike about Crelate?** I wish we could search for candidates by area rather than just job order or job. **Recommendations to others considering Crelate:** Crelate is great for staffing. **What problems is Crelate solving and how is that benefiting you?** Crelate texting allows for seamless communication that is always recorded. ### 50. Crelate is easy to use but has some issues **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2021 **What do you like best about Crelate?** The fact that it is cloud-based and the users can easily manipulate the system to suit their workflow. It is easy to train on, and it is easy to track the activity reqs are receiving so we can prioritize our efforts. We can quickly and easily add candidates. **What do you dislike about Crelate?** Parsing is very unreliable. We sometimes get incorrect names, phone numbers are usually accurate, but the biggest problem is parsing position and location. The titles and companies are often incorrect, and the locations are super unreliable. It makes it almost impossible to search for candidates with specific titles in specific locations, which makes the database far less useful. When searching our database, we often need to rely on keywords alone, and this does not give us the precession results we are looking for. The sales functions are not very useful, it is not intuitive for tracking potential clients throughout the sales cycle. Also, the mobile app is difficult to use and we can't view everything we can in the online version. **What problems is Crelate solving and how is that benefiting you?** Building a database for specific positions and keeping all of our req information and candidate info in the same place. The submittal templates have made it possible to send very professional looking submittals of candidates to clients. ## Crelate Discussions - [is there a way to integrate and create email templates?](https://www.g2.com/discussions/14317-is-there-a-way-to-integrate-and-create-email-templates) - 2 comments, 1 upvote - [View Crelate pricing details and edition comparison](https://www.g2.com/products/crelate/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+12%3A39%3A44+-0500&secure%5Bsession_id%5D=a003b25e-6b89-400f-a613-71c8b8aa471d&secure%5Btoken%5D=91c80d4153856c53c74bb4cadfc7281e2552ee8e0b8cc6c9e86019c7407b38ae&format=llm_user) ## Crelate Features **Basics** - Reporting - Interoperability - Performance **Candidate Management** - Automation - Filtering - Automated Matching - Resume Management - Client Portal **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Generative AI** - AI Text Generation **Recruitment Platform - Recruitment Platforms** - User Permissions - Sourcing - Interviews - Dashboard - Customization **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Additional Functionality** - Dashboard - Cloud - Mobility **Platform Basics** - Interoperability - Performance - Integrations **Communication** - Candidate Portal - Job Posts - Email Integration **Recruitment AI - Recruitment Platforms** - Candidate Matching - Gen AI in Talent Acquisition - Engagement **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Workflow Building **Content** - Automation - File Sharing **Platform Content** - Digital Strategy - Candidate Relationship Management - Employer Branding - Social Recruiting **Onboarding** - Onboarding - Assessments **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **Platform Performance** - Automation - File Sharing - Reporting **Analytics** - Pipeline Dashboards - Analytics Reports **Agentic AI - Recruitment Platforms** - Adaptive Learning - Natural Language Interaction - Decision Making **Platform** - Customization - Integration APIs - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Platform Additional Functionality** - Dashboard - Mobility **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot ## Top Crelate Alternatives - [Ceipal ATS](https://www.g2.com/products/ceipal-ats/reviews) - 4.7/5.0 (1,415 reviews) - [Bullhorn](https://www.g2.com/products/bullhorn/reviews) - 4.2/5.0 (1,175 reviews) - [Zoho Recruit](https://www.g2.com/products/zoho-recruit/reviews) - 4.4/5.0 (1,782 reviews)