Crelate Reviews & Product Details

(AllSearch is a 20 Person Professional Direct Hire Company). Ladies and Gentlemen of Crelate, all of you deserve some seriously high praise. Starting with Ryan whose initial Demo and considerable Q&A (he was very patient with us, no pressure) helped us realize that this system we'd never heard of was worth top 3 consideration against some very name brand players, during a time we were looking at literally 8 other Recruiting CRM/ATS vendors. Then on to Ian’s incredible knowledge of both the system and industry thus able to act as a real business analyst and internal systems consultant. And last but not least Dan who took an incredibly complex legacy database we'd been running for nearly 20 years, made sense of it, and worked it successful into Crelate like a data magician.

I swear it felt like everyone I dealt with at Crelate could just read my read my mind at every turn, I never felt rushed, or frustrated, or like “just 1 of 1000 clients”.

You took a topic we'd been avoiding for years, conversion/migration of an enormous legacy database, and made it a breeze. My only regret is having waited so long to modernize our Recruiting ATS/CRM system to Crelate. Perhaps most telling, one of my favorite Day 1 comments from a new user of the Crelate..."This is SO CRAZY AWESOME!". I couldn't agree more.

A common sentiment I mentioned to the folks during the migration planning/training was "have you guys thought of everything?!", it really seems as if they have.

Crelate is our core system of use for all Direct Hire Recruiting, Business Development, Job Posting/Applicant Handling, Phone, Email and Task Management. 100% of all of those functions are now handled directly within Crelate. Review collected by and hosted on G2.com.

Nothing negative whatsoever to speak of yet. We migrated/converted over the course of the summer, went live on schedule a few weeks ago, with zero problems, and in the first two weeks, the general sentiment is the Title of this Review. Employees are thrilled, metrics are WAY up. Why, oh why, did we wait so long to migrate our core Recruiting ATS/CRM to a more modern platform. Granted it's the honeymoon period, but, so far, the Recruiting life is much better on Crelate. Review collected by and hosted on G2.com.

Functionality is easy and I can actually sort/filter reports. I can see the actual data I want to see! Review collected by and hosted on G2.com.

It's not easy to figure it out without training. Review collected by and hosted on G2.com.

Integration with calendars and email. Also, the tracking of activity for each req and each candidate automatically cross-stored in their records. Data dumping from existing candidate lists. Review collected by and hosted on G2.com.

A dashboard that shows in list form of all candidates (both owned by me, or others) and where they are in various stages, ie. PS, Interview, Final, etc.... which is sort-able by date, or client, or candidate name, etc. Review collected by and hosted on G2.com.

The customer service is excellent! I have always received prompt communication from the developers or staff regarding any issues I have had with the software. I have also seen the product evolve over the years and Crelate is constantly trying to add features and enhancements. Review collected by and hosted on G2.com.

I find that there are numerous ways to do a variety of functions (like search, submit candidates) and I always question whether I am operating most efficiently. I have been advised certain features like drip email campaigns and other API's will be integrated into Crelate soon so I can track all of my actions through Crelate. Review collected by and hosted on G2.com.

Pros:

Great UI and easy to set up (especially tags)

One of the best and easiest chrome extensions

API improvements allow you to hack things together

Search functionality is strong

-Email journaling Review collected by and hosted on G2.com.

Cons:

-I don't like that you can only have one workflow for recruiting and sales

-API is helpful but I am a power user and it is hard to hack all together and requires learning Zapier

-I have personally had a tough time getting phone calls for customer support. I am a power user and try to do fairly advanced things

-Don't like the API doesn't allow you to create records as clients or candidates

-due to the limitations via the workflow I have a tough time getting the reports I really need. I am trying to get it sorted out and hopeful support can assist me

-Email Marketing and Text in Bulk is very limited.

-Unlike Bullhorn LinkedIn messages are not auto populated Review collected by and hosted on G2.com.

I enjoy having everything in one place. The fact that you can customize Crelate to your needs is amazing. I've worked with other companies before but Crelate is different. Review collected by and hosted on G2.com.

The only thing is maybe to improve the application for phone use. It would be nice to make it phone friendly and be able to access everything while I am out of the office. Review collected by and hosted on G2.com.

There is no ONE best feature, but there are MANY. Multiple work flows, Linkedin parsing extension, Drag and drop resume parsing, Boolean searching, and robust reporting. Review collected by and hosted on G2.com.

The migration from our previous CRM was not as smooth as we hoped but the migration team worked hard to correct any mistakes - We have a significant amount of data so compared to the amount of data we had the mistakes weren't as bad! Review collected by and hosted on G2.com.

The most helpful aspects of Crelate is the web based system, you can access it from anywhere at anytime. The new Crelate app for the iPhone and iPad also just received a huge upgrade which is helpful (the old app was not easy to use and had limited features). The software is very quick and easy to work through. The best part of Crelate might not even be the software but the company itself. They are always on call whenever you need help or have any questions about how to improve the software. They have customized a bunch of features for our firm that has been very helpful. Review collected by and hosted on G2.com.

The Crelate app for the iPhone and iPad received a huge boost this year when they created a new app. Although it is a huge upgrade from the old app, there still could be a bunch of additions that can be made to the system to make it 100% functional from the phone. I don't use the app too much so it's not as big of a need, especially since you can get on the Crelate website from any internet browser. Review collected by and hosted on G2.com.

I worked with the Crelate team to convert my data from our old system and Dan made the process move very smoothly. Review collected by and hosted on G2.com.

Nothing at this time to dislike. The Crelate team has been great. Review collected by and hosted on G2.com.

Crelate is so user friendly and easy to navigate. I like that they have helpful links and webinars at my fingertips, as well as the Help Bot who can send me articles when I have an issue. Everyone from the sales rep to the support team are quick to respond when I have issues I am unable to take care of myself, and they are positive and upbeat. I am a huge fan of Crelate, and am so happy with this product. Review collected by and hosted on G2.com.

My company does locum tenens placement, and there is not really a locums system that is designed to help us fill these positions. That is my only real complaint! Review collected by and hosted on G2.com.