Creatio Reviews & Product Details

Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. Millions of workflows run on Creatio daily, supporting thousands of clients in 100 countries. Genuine care for clients and partners is at the heart of Creatio's DNA. Its offerings include Creatio Studio, a no-code agentic platform to build applications and AI agents with natural language and visual designers, and a CRM suite with embedded AI agents across Creatio Marketing, Sales, and Service. The company provides a Financial Services CRM platform, plus industry workflows across 19 verticals and a range of marketplace add-ons. Creatio is recognized as a Leader and Strong Performer in Gartner and Forrester reports. Creatio is headquartered in Boston, MA, with 850 employees in ten offices across 25 countries. It has long-lasting relationships with thousands of customers and over 500 partners worldwide.

Product Website

Seller

Creatio

Discussions

Creatio Community

Languages Supported

Arabic, English, Persian, French, Hebrew, Indonesian, Italian, Dutch, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Ukrainian

Product Description

One platform to automate industry workflows and CRM with no-code.

Overview by

Kate Bazhan

Pricing

Pricing provided by Creatio.

Growth

Starting at $25.00

1 user Per Month

View More Pricing Information

Creatio Integrations

(5)

Verified by Creatio

Creatio Media

Creatio.ai is built into the core of the platform and your daily productivity tools. Simply type or speak a request in natural language - and that’s all it takes.

Every field, every button, every chart is built by a business user, not a developer, using no-code tools and natural language – all without a single line of code.

A groundbreaking conversational interface for the CRM industry that lets users design automations, build apps, and manage data using simple natural language—no tech skills required.

- Dynamic segmentation by socio-demographic or behavioral data - Omnichannel campaign management - Personalized email marketing - Ad management and ROI tracking - Website behavior tracking - Insights to analyze the effectiveness of marketing projects ... and many more.

- Contact center automation with an agent desktop and dynamic queue management - Omnichannel communications: built-in telephony, emails, chats - AI-powered case management workflows - Self-service portal for customers, unified knowledge base - Problem and change management - Customizable...

Creatio Demo - Analytics and visualization

- Rich dashboards and reports, with a variety of prebuilt templates - End-to-end lead-to-revenue pipeline analytics - Variable impact analysis for AI/ML-powered scoring - Ability to create custom dashboards of any complexity - Visualization of AI/ML-powered scoring and predictive analytics ....

A new era of collaboration between humans and their AI-powered counterparts – the “digital twins”.

The video compares traditional enterprise CRM software with a New Era of enterprise CRMs powered by AI and no-code.

Official Downloads

(5)

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How No-Code Transforms Financial Services

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Kyle S.

Mid-Market (51-1000 emp.)

5/13/2025

"Sr. Business Systems Analyst"

5/5

What do you like best about Creatio?

Integrating data from multiple systems into a single screen Review collected by and hosted on G2.com.

What do you dislike about Creatio?

There's not many issues with Creatio. They do a great job of inproving Review collected by and hosted on G2.com.

Shubh S.

Small-Business (50 or fewer emp.)

5/14/2025

"Very powerful and flexible. Great CRM platform fie those moving away from legacy crm"

4/5

What do you like best about Creatio?

Very powerful business processes and useful AI skills Review collected by and hosted on G2.com.

What do you dislike about Creatio?

Not easy to build using no code. Need technical knowledge Review collected by and hosted on G2.com.

Paulo F.

LATAM Pre-Sales Manager

Mid-Market (51-1000 emp.)

5/14/2025

"Amazong"

5/5

What do you like best about Creatio?

People ar egreat and helpful specially in Latam Review collected by and hosted on G2.com.

What do you dislike about Creatio?

Pressure on partners for closing deals sometimes it is too much Review collected by and hosted on G2.com.

D L.

Project manager

Mid-Market (51-1000 emp.)

5/14/2025

"Great product"

3/5

What do you like best about Creatio?

The no code feature and AI are my favourites Review collected by and hosted on G2.com.

What do you dislike about Creatio?

Limited social media integration is a goncern Review collected by and hosted on G2.com.

Simone B.

realvalue consulting

Mid-Market (51-1000 emp.)

5/14/2025

"Amazing"

4.5/5

What do you like best about Creatio?

Facility to customize. Time to market and citiziens developing Review collected by and hosted on G2.com.

What do you dislike about Creatio?

Understand better collaborative developing Review collected by and hosted on G2.com.

Verified User in Computer Software

Enterprise (> 1000 emp.)

5/14/2025

"Flexible and reliable"

5/5

What do you like best about Creatio?

Creatio is a flexible and reliable solution that allows you to configure your business needs and adds value to your business. Review collected by and hosted on G2.com.

What do you dislike about Creatio?

Sometimes the platform might be a bit slow Review collected by and hosted on G2.com.