--- title: Creatio Reviews meta\_title: 'Creatio Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 359 reviews by the users' company size, role or industry to find out how Creatio works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 359 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Creatio Reviews & Product Details Visit Website Creatio is an AI CRM and workflow platform where people and AI agents work together -with no limits on users, agents, or scale. Creatio helps midsize and large organizations run customer workflows in the AI era. This innovative platform enables organizations to create and manage workflows effortlessly, allowing users to focus on their core business activities while automating routine tasks. With millions of workflows operating daily, Creatio supports a diverse clientele across 100 countries, emphasizing a commitment to genuine care for its clients and partners. The platform is particularly beneficial for businesses seeking to enhance their operational efficiency without requiring extensive technical expertise. Its target audience includes small to large enterprises across various industries, particularly those looking to leverage technology to improve customer engagement and internal processes. Creatio's offerings cater to a wide range of use cases, from marketing automation and sales management to customer service optimization, making it a versatile solution for businesses aiming to adapt to the evolving market landscape. Key features of Creatio include the Creatio Studio, a no-code platform that allows users to build custom applications and AI agents using intuitive visual designers and natural language processing. This empowers users to create tailored solutions that meet their specific business needs without relying on traditional coding methods. Additionally, the CRM suite integrates embedded AI agents across Creatio Marketing, Sales, and Service, enhancing user experience and providing actionable insights to drive decision-making. Creatio also offers a specialized Financial Services CRM platform and industry-specific workflows across 19 verticals, ensuring that businesses can find solutions that resonate with their unique operational requirements. The availability of a marketplace with various add-ons further extends the platform's capabilities, allowing organizations to customize their experience and enhance functionality as needed. Recognized as a Leader and Strong Performer in prestigious Gartner and Forrester reports, Creatio stands out in its category by combining user-friendly design with powerful automation and AI-driven insights, making it an attractive option for businesses aiming to elevate their customer relationship management efforts. With its headquarters in Boston, MA, and a global presence of 850 employees across ten offices in 25 countries, Creatio has established long-lasting relationships with thousands of customers and over 500 partners worldwide. This extensive network underscores the platform's reliability and commitment to delivering value to its users, positioning Creatio as a trusted partner in the realm of AI agents, CRM, and workflow automation. * * * Product Website Creatio Seller [Creatio](https://www.g2.com/sellers/creatio) Discussions [Creatio Community](https://www.g2.com/products/creatio/discuss) Languages Supported Arabic, English, Persian, French, Hebrew, Indonesian, Italian, Dutch, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Ukrainian Solution Type All-in-One Overview by Kate Bazhan Show More ## Pricing Pricing provided by Creatio. ### Growth Starting at $40.00 1 user Per Month [ View More Pricing Information ](https://www.g2.com/products/creatio/pricing) ## Creatio Integrations (9) What do users say about integrations? Verified by Creatio [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Anthology Student ](https://www.g2.com/products/anthology-student/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Forsta ](https://www.g2.com/products/forsta/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") GTM Workspace - Powered by ZoomInfo ](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Odoo ERP ](https://www.g2.com/products/odoo-odoo-erp/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PandaDoc ](https://www.g2.com/products/pandadoc/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Twilio ](https://www.g2.com/products/twilio/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Visual Studio ](https://www.g2.com/products/visual-studio/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Workato ](https://www.g2.com/products/workato/reviews) Show More ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") AO Verified User in Oil & Energy Mid-Market (51-1000 emp.) 6/8/2026 "All-in-One No-Code AI CRM With Powerful Workflow Automation" 4/5 What do you like best about Creatio? What I like about this Creatio platform is it combines CRM, workflow automation, and no code customization and AI capabilities all in a single ecosystem. This platform is very useful for managing sales, marketing, and service processes even without depending heavily on development tools. Their visual workflow tools, dashboards and automation options make it easier to customise the processes as our business grows. This platform is positioned as an AI CRM and workflow platform with no code at its core. Review collected by and hosted on G2.com. What do you dislike about Creatio? This platform has a lot of features, so the initial learning curve can be high for new users. Set up and customisation also take a lot of time, especially for teams that are moving from a simpler CRM. Sometimes our team also find that this is slightly heavy if we need a basic contact and pipeline management-oriented CRM. Their user interface should be polished a bit, and also their integration ecosystem should be widened a bit as well, compared to the other platforms out there in this space. Review collected by and hosted on G2.com. What problems is Creatio solving and how is that benefiting you? This platform helps us by solving the problem of centralizing customer data, sales activities, marketing workflows, and service processes all in a single place. It also reduces manual follow ups, improves our process visibility, and helps team automate repetitive task. There no code capability is very much helpful because our business team can modify workflow faster without even a expertise on development or code oriented tools. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Blake P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Blake P.") BP Blake P. Financial Analyst Small-Business (50 or fewer emp.) 6/11/2026 "Creatio: Easy-to-Use, One-Stop No-Code Platform" 4/5 What do you like best about Creatio? I love how Creatio is a one stop shop, easy to use, and no code system. Review collected by and hosted on G2.com. What do you dislike about Creatio? We can’t upgrade to freedom UI without breaking a lot of our processes. Also marketing licenses are a big pain point with our marketing and sales team. Review collected by and hosted on G2.com. What problems is Creatio solving and how is that benefiting you? Email creation and lead processing. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign JB Jefferson B. 11/25/2025 "Rapid and Effective Development with Creatio" 4/5 What do you like best about Creatio? I like that Creatio offers a Low Code platform, which significantly facilitates and accelerates development. This allows me to visualize sales opportunities and perform effective tracking. Additionally, the integration of artificial intelligence (AI) in Creatio adds extra value, optimizing processes and improving the overall user experience by allowing us to tackle complex challenges more efficiently. The ease and speed of development on the platform make everyday use more productive and less complicated. Review collected by and hosted on G2.com. What do you dislike about Creatio? The initial setup of Creatio required significant effort and time. Review collected by and hosted on G2.com. What problems is Creatio solving and how is that benefiting you? I use Creatio to solve visibility and sales opportunity tracking problems. Being a Low Code platform with AI, it is easy and quick to develop, improving our processes compared to the previous CRM that became obsolete. Review collected by and hosted on G2.com. Show More Response from Irene Trofimova of Creatio [Editedit](https://www.g2.com/survey_responses/creatio-review-12007163/official_response/edit) Jefferson, Thank you for such a thoughtful review! It means a lot to hear that low-code tools and Creatio AI features are making your work faster, easier, and more productive. Validated ReviewerIncentivizedSource: G2 Gives CampaignAI Translated ![Michelle M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle M.") MM Michelle M. AVP & Credit Officer Mid-Market (51-1000 emp.) 6/12/2026 "Enthusiastic, Knowledgeable Staff Makes It Worth It" 4/5 What do you like best about Creatio? Enthusiastic and knowledgeable staff throughout prospecting stage Review collected by and hosted on G2.com. What do you dislike about Creatio? Initial cost estimates and additional due diligence needed for partners Review collected by and hosted on G2.com. What problems is Creatio solving and how is that benefiting you? Hoping to use Creatio to break down silos and to scale for future growth Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Deepak S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deepak S.") DS Deepak S. SAP FICO/CRM Consultant Mid-Market (51-1000 emp.) 6/11/2026 "Great" 3.5/5 What do you like best about Creatio? Product knowledge is great at the event specially ai Review collected by and hosted on G2.com. What do you dislike about Creatio? Room layout not good trouble finding sessions Review collected by and hosted on G2.com. What problems is Creatio solving and how is that benefiting you? Sales process management and workflow Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Jacek Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jacek Z.") JZ Jacek Z. Management Board Member, CIO, COO Mid-Market (51-1000 emp.) 6/12/2026 "Simplicity That Just Works" 4/5 What do you like best about Creatio? Simplicity to customizes workflow for business processes Review collected by and hosted on G2.com. What do you dislike about Creatio? Flexibility - sometimes it’s difficult to customize not writing code Review collected by and hosted on G2.com. What problems is Creatio solving and how is that benefiting you? Debt collection processes Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Julie N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julie N.") JN Julie N. Mid-Market (51-1000 emp.) 6/11/2026 "Unlimited Segmenting Capabilities That Deliver" 4/5 What do you like best about Creatio? Unlimited segmenting capabilities, well you know Review collected by and hosted on G2.com. What do you dislike about Creatio? Complexity of segment creation, well you know Review collected by and hosted on G2.com. What problems is Creatio solving and how is that benefiting you? Using data points from other systems Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") AB Verified User in Banking Mid-Market (51-1000 emp.) 6/11/2026 "No-Code, Easy to Use, and AI-Powered Adaptability" 4/5 What do you like best about Creatio? No code…. Ease of use and AI. Easy to adapt to a customer Review collected by and hosted on G2.com. What do you dislike about Creatio? There is nothing right now that I do not dislike Review collected by and hosted on G2.com. What problems is Creatio solving and how is that benefiting you? Ease of use and AI Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 6/11/2026 "Easy No-Code Implementation with Flexible Customization" 4/5 What do you like best about Creatio? Ease of implementing no code solutions. Ability to customize deeper if needed Review collected by and hosted on G2.com. What do you dislike about Creatio? Support communication could be improved. Review collected by and hosted on G2.com. What problems is Creatio solving and how is that benefiting you? Centralized CRM hub with connections to other functions. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") AB Verified User in Banking Mid-Market (51-1000 emp.) 6/12/2026 "AI-Powered CRM Workflow with Genuine Care" 4/5 What do you like best about Creatio? Workflows,CRM and AI with genuine care mentality. Review collected by and hosted on G2.com. What do you dislike about Creatio? The cost of the solution and the implementation costs. Review collected by and hosted on G2.com. What problems is Creatio solving and how is that benefiting you? No using Creatio yet, but a prospect Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ## Questions about Creatio? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Creatio ](https://www.g2.com/products/creatio/discussions/new) ![Mark C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark C.") MC Mark Conelissen • Last activity about 5 years ago what makes bpm'online better than other CRM systems 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/3466-what-makes-bpm-online-better-than-other-crm-systems) GU Guest User • Last activity 5 months ago What is Creatio used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-creatio-used-for) [ View all Discussions ](https://www.g2.com/products/creatio/discuss) ## Pricing Options Pricing provided by Creatio. ### Growth Starting at $40.00 1 user Per Month ### Enterprise Starting at $75.00 1 User Per Month ### Unlimited Contact Us 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/creatio/pricing) Creatio Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Agentforce Sales 4.4/5(25,874) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-creatio) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub 4.4/5(13,907) [ Compare Now ](https://www.g2.com/compare/creatio-vs-hubspot-sales-hub) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9a4b1c59a10899f84ef2b2071e2037ce/dynamics-365-sales.png "Product Avatar Image") Microsoft Dynamics 365 Sales 3.8/5(1,623) [ Compare Now ](https://www.g2.com/compare/creatio-vs-dynamics-365-sales) ##### ##### Creatio Features Sales Force Automation Contact & Account Management Opportunity & Pipeline Mgmt. Task / Activity Management Marketing Automation Email Marketing Campaign Management Lead Management Customer Support Case Management Knowledge Base Mobile & Social Mobile User Support [ View More Features ](https://www.g2.com/products/creatio/features) ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,874) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![Zoho CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoho CRM") Zoho CRM 4.1/5(2,947) ](https://www.g2.com/products/zoho-crm/reviews) [ ![HubSpot Sales Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,907) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ View All Alternatives ](https://www.g2.com/products/creatio/competitors/alternatives) ##### Categories on G2 [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Workflow Management](https://www.g2.com/categories/workflow-management)[CRM](https://www.g2.com/categories/crm) [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Workflow Management](https://www.g2.com/categories/workflow-management)[CRM](https://www.g2.com/categories/crm)[Sales Analytics](https://www.g2.com/categories/sales-analytics)[Lead Capture](https://www.g2.com/categories/lead-capture)[AI Agent Builders](https://www.g2.com/categories/ai-agent-builders)[AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents)[Help Desk](https://www.g2.com/categories/help-desk)[Lead Intelligence](https://www.g2.com/categories/lead-intelligence)[Revenue Operations & Intelligence (RO&I)](https://www.g2.com/categories/revenue-operations-intelligence-ro-i)[AI Marketing Agents](https://www.g2.com/categories/ai-marketing-agents)[Contact Center](https://www.g2.com/categories/contact-center)[No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms)[Digital Process Automation (DPA)](https://www.g2.com/categories/digital-process-automation-dpa)[Retail Analytics](https://www.g2.com/categories/retail-analytics)[Retail Distributed Order Management Systems](https://www.g2.com/categories/retail-distributed-order-management-systems) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What are the best M&A software tools delivering strong implementation support for large enterprise deployments?](https://www.g2.com/discussions/what-are-the-best-m-a-software-tools-delivering-strong-implementation-support-for-large-enterprise-deployments)[Which BIM objects platforms let a manufacturer publish and maintain their own product library so specifiers are always accessing current geometry and data?](https://www.g2.com/discussions/which-bim-objects-platforms-let-a-manufacturer-publish-and-maintain-their-own-product-library-so-specifiers-are-always-accessing-current-geometry-and-data)[Best budgeting platforms for multi-department collaboration](https://www.g2.com/discussions/best-budgeting-platforms-for-multi-department-collaboration) [Best-rated app to manage business passwords](https://www.g2.com/discussions/best-rated-app-to-manage-business-passwords)[Ramp Up](https://www.g2.com/glossary/ramp-up-definition)[Pros and Cons Details](https://www.g2.com/products/creatio/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)