--- title: Creatio Reviews meta\_title: 'Creatio Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 359 reviews by the users' company size, role or industry to find out how Creatio works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 359 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Creatio Reviews & Product Details Visit Website Creatio is an AI CRM and workflow platform where people and AI agents work together -with no limits on users, agents, or scale. Creatio helps midsize and large organizations run customer workflows in the AI era. This innovative platform enables organizations to create and manage workflows effortlessly, allowing users to focus on their core business activities while automating routine tasks. With millions of workflows operating daily, Creatio supports a diverse clientele across 100 countries, emphasizing a commitment to genuine care for its clients and partners. The platform is particularly beneficial for businesses seeking to enhance their operational efficiency without requiring extensive technical expertise. Its target audience includes small to large enterprises across various industries, particularly those looking to leverage technology to improve customer engagement and internal processes. Creatio's offerings cater to a wide range of use cases, from marketing automation and sales management to customer service optimization, making it a versatile solution for businesses aiming to adapt to the evolving market landscape. Key features of Creatio include the Creatio Studio, a no-code platform that allows users to build custom applications and AI agents using intuitive visual designers and natural language processing. This empowers users to create tailored solutions that meet their specific business needs without relying on traditional coding methods. Additionally, the CRM suite integrates embedded AI agents across Creatio Marketing, Sales, and Service, enhancing user experience and providing actionable insights to drive decision-making. Creatio also offers a specialized Financial Services CRM platform and industry-specific workflows across 19 verticals, ensuring that businesses can find solutions that resonate with their unique operational requirements. The availability of a marketplace with various add-ons further extends the platform's capabilities, allowing organizations to customize their experience and enhance functionality as needed. Recognized as a Leader and Strong Performer in prestigious Gartner and Forrester reports, Creatio stands out in its category by combining user-friendly design with powerful automation and AI-driven insights, making it an attractive option for businesses aiming to elevate their customer relationship management efforts. With its headquarters in Boston, MA, and a global presence of 850 employees across ten offices in 25 countries, Creatio has established long-lasting relationships with thousands of customers and over 500 partners worldwide. This extensive network underscores the platform's reliability and commitment to delivering value to its users, positioning Creatio as a trusted partner in the realm of AI agents, CRM, and workflow automation. * * * Product Website Creatio Seller [Creatio](https://www.g2.com/sellers/creatio) Discussions [Creatio Community](https://www.g2.com/products/creatio/discuss) Languages Supported Arabic, English, Persian, French, Hebrew, Indonesian, Italian, Dutch, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Ukrainian Solution Type All-in-One Overview by Kate Bazhan Show More ## Pricing Pricing provided by Creatio. ### Growth Starting at $40.00 1 user Per Month [ View More Pricing Information ](https://www.g2.com/products/creatio/pricing) ## Creatio Integrations (9) What do users say about integrations? Verified by Creatio [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Anthology Student ](https://www.g2.com/products/anthology-student/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Forsta ](https://www.g2.com/products/forsta/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") GTM Workspace - Powered by ZoomInfo ](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Odoo ERP ](https://www.g2.com/products/odoo-odoo-erp/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PandaDoc ](https://www.g2.com/products/pandadoc/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Twilio ](https://www.g2.com/products/twilio/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Visual Studio ](https://www.g2.com/products/visual-studio/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Workato ](https://www.g2.com/products/workato/reviews) Show More ![Mark R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark R.") MR Mark R. Owner Information Technology and Services Mid-Market (51-1000 emp.) 6/19/2017 "Potential Customers" 1.5/5 What do you like best about Creatio? They were very prompt in getting back to me and wanting to set up time for a call Review collected by and hosted on G2.com. What do you dislike about Creatio? I had a very specific needs related to users having an online calendar to schedule call back support. I was clear with BPM staff prior to the call and accepted the call because they believed they had a solution. On the call they listened to my needs again and then took me through a boilerplate pitch. They were going to investigate their ability to deliver and even offered to build a mock up to show me. That call as the last time I heard from them. I reached back out and heard nothing. I came away believing they will say they can do anything to get you on a call to give you their pitch in hopes you will fall in love and ignore your real needs. Review collected by and hosted on G2.com. Recommendations to others considering Creatio: Run away Review collected by and hosted on G2.com. What problems is Creatio solving and how is that benefiting you? I had a very specific needs related to users having an online calendar to schedule call back support. i.e. Apple Genius bar. They didn't solve my need. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Creatio? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Creatio ](https://www.g2.com/products/creatio/discussions/new) ![Mark C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark C.") MC Mark Conelissen • Last activity about 5 years ago what makes bpm'online better than other CRM systems 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/3466-what-makes-bpm-online-better-than-other-crm-systems) GU Guest User • Last activity 5 months ago What is Creatio used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-creatio-used-for) [ View all Discussions ](https://www.g2.com/products/creatio/discuss) ## Pricing Options Pricing provided by Creatio. ### Growth Starting at $40.00 1 user Per Month ### Enterprise Starting at $75.00 1 User Per Month ### Unlimited Contact Us 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/creatio/pricing) Creatio Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Agentforce Sales 4.4/5(25,873) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-creatio) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub 4.4/5(13,907) [ Compare Now ](https://www.g2.com/compare/creatio-vs-hubspot-sales-hub) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9a4b1c59a10899f84ef2b2071e2037ce/dynamics-365-sales.png "Product Avatar Image") Microsoft Dynamics 365 Sales 3.8/5(1,623) [ Compare Now ](https://www.g2.com/compare/creatio-vs-dynamics-365-sales) ##### ##### Creatio Features Sales Force Automation Contact & Account Management Opportunity & Pipeline Mgmt. Task / Activity Management Marketing Automation Email Marketing Campaign Management Lead Management Customer Support Case Management Knowledge Base Mobile & Social Mobile User Support [ View More Features ](https://www.g2.com/products/creatio/features) ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,873) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![Zoho CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoho CRM") Zoho CRM 4.1/5(2,947) ](https://www.g2.com/products/zoho-crm/reviews) [ ![HubSpot Sales Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,907) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ View All Alternatives ](https://www.g2.com/products/creatio/competitors/alternatives) ##### Categories on G2 [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Workflow Management](https://www.g2.com/categories/workflow-management)[CRM](https://www.g2.com/categories/crm) [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Workflow Management](https://www.g2.com/categories/workflow-management)[CRM](https://www.g2.com/categories/crm)[Sales Analytics](https://www.g2.com/categories/sales-analytics)[Lead Capture](https://www.g2.com/categories/lead-capture)[AI Agent Builders](https://www.g2.com/categories/ai-agent-builders)[AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents)[Help Desk](https://www.g2.com/categories/help-desk)[Lead Intelligence](https://www.g2.com/categories/lead-intelligence)[Revenue Operations & Intelligence (RO&I)](https://www.g2.com/categories/revenue-operations-intelligence-ro-i)[AI Marketing Agents](https://www.g2.com/categories/ai-marketing-agents)[Contact Center](https://www.g2.com/categories/contact-center)[No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms)[Digital Process Automation (DPA)](https://www.g2.com/categories/digital-process-automation-dpa)[Retail Analytics](https://www.g2.com/categories/retail-analytics)[Retail Distributed Order Management Systems](https://www.g2.com/categories/retail-distributed-order-management-systems) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What are the best M&A software tools delivering strong implementation support for large enterprise deployments?](https://www.g2.com/discussions/what-are-the-best-m-a-software-tools-delivering-strong-implementation-support-for-large-enterprise-deployments)[Which BIM objects platforms let a manufacturer publish and maintain their own product library so specifiers are always accessing current geometry and data?](https://www.g2.com/discussions/which-bim-objects-platforms-let-a-manufacturer-publish-and-maintain-their-own-product-library-so-specifiers-are-always-accessing-current-geometry-and-data)[Best budgeting platforms for multi-department collaboration](https://www.g2.com/discussions/best-budgeting-platforms-for-multi-department-collaboration) [Best-rated app to manage business passwords](https://www.g2.com/discussions/best-rated-app-to-manage-business-passwords)[Ramp Up](https://www.g2.com/glossary/ramp-up-definition)[Pros and Cons Details](https://www.g2.com/products/creatio/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)