--- title: Creatio Reviews meta\_title: 'Creatio Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 359 reviews by the users' company size, role or industry to find out how Creatio works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 359 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Creatio Reviews & Product Details Visit Website Creatio is an AI CRM and workflow platform where people and AI agents work together -with no limits on users, agents, or scale. Creatio helps midsize and large organizations run customer workflows in the AI era. This innovative platform enables organizations to create and manage workflows effortlessly, allowing users to focus on their core business activities while automating routine tasks. With millions of workflows operating daily, Creatio supports a diverse clientele across 100 countries, emphasizing a commitment to genuine care for its clients and partners. The platform is particularly beneficial for businesses seeking to enhance their operational efficiency without requiring extensive technical expertise. Its target audience includes small to large enterprises across various industries, particularly those looking to leverage technology to improve customer engagement and internal processes. Creatio's offerings cater to a wide range of use cases, from marketing automation and sales management to customer service optimization, making it a versatile solution for businesses aiming to adapt to the evolving market landscape. Key features of Creatio include the Creatio Studio, a no-code platform that allows users to build custom applications and AI agents using intuitive visual designers and natural language processing. This empowers users to create tailored solutions that meet their specific business needs without relying on traditional coding methods. Additionally, the CRM suite integrates embedded AI agents across Creatio Marketing, Sales, and Service, enhancing user experience and providing actionable insights to drive decision-making. Creatio also offers a specialized Financial Services CRM platform and industry-specific workflows across 19 verticals, ensuring that businesses can find solutions that resonate with their unique operational requirements. The availability of a marketplace with various add-ons further extends the platform's capabilities, allowing organizations to customize their experience and enhance functionality as needed. Recognized as a Leader and Strong Performer in prestigious Gartner and Forrester reports, Creatio stands out in its category by combining user-friendly design with powerful automation and AI-driven insights, making it an attractive option for businesses aiming to elevate their customer relationship management efforts. With its headquarters in Boston, MA, and a global presence of 850 employees across ten offices in 25 countries, Creatio has established long-lasting relationships with thousands of customers and over 500 partners worldwide. This extensive network underscores the platform's reliability and commitment to delivering value to its users, positioning Creatio as a trusted partner in the realm of AI agents, CRM, and workflow automation. * * * Product Website Creatio Seller [Creatio](https://www.g2.com/sellers/creatio) Discussions [Creatio Community](https://www.g2.com/products/creatio/discuss) Languages Supported Arabic, English, Persian, French, Hebrew, Indonesian, Italian, Dutch, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Ukrainian Solution Type All-in-One Overview by Kate Bazhan Show More ## Pricing Pricing provided by Creatio. ### Growth Starting at $40.00 1 user Per Month [ View More Pricing Information ](https://www.g2.com/products/creatio/pricing) ## Creatio Integrations (9) What do users say about integrations? Verified by Creatio [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Anthology Student ](https://www.g2.com/products/anthology-student/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Forsta ](https://www.g2.com/products/forsta/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") GTM Workspace - Powered by ZoomInfo ](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Odoo ERP ](https://www.g2.com/products/odoo-odoo-erp/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PandaDoc ](https://www.g2.com/products/pandadoc/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Twilio ](https://www.g2.com/products/twilio/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Visual Studio ](https://www.g2.com/products/visual-studio/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Workato ](https://www.g2.com/products/workato/reviews) Show More ![Tanner W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tanner W.") TW Tanner W. Inventory Specialist Mid-Market (51-1000 emp.) 6/12/2026 "Empowers Customer Focus with Flexible, Bank-Ready Workflows" 4.5/5 What do you like best about Creatio? The ability to focus on our customers, and the freedom we have to create workflows, processes, and applications that do what we as a bank need. Customer support being available 24/7 (or very close) is very helpful. We had an issue where we pushed a package from a higher version to a lower version and Creatio support was able to work through the night on our issue. Review collected by and hosted on G2.com. What do you dislike about Creatio? Ticketing, having to submit a ticket, then having to give Creatio support access to environment, in two separate steps. The ability to submit a ticket and give Creatio support in one simple step would be best. Review collected by and hosted on G2.com. What problems is Creatio solving and how is that benefiting you? New Customer intakes has been a major pain for our bank. We were previously using another application was not working, and was hard to find out what customer that intake form was connected to. We replaced that software with Creatio, and we have seen a large increase in our intakes being done. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Jarema P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jarema P.") JP Jarema P. Enterprise (\> 1000 emp.) 6/12/2026 "Quick Setup, No-Code Magic, But ALM Needs Improvement" 5/5 What do you like best about Creatio? I use Creatio to tackle the daily challenges of service and sales teams, focusing on CRM implementation. It helps me speed up delivery with AI and no-code tools, bringing me closer to business teams during implementation. I really like the agents and upcoming voice AI features that Creatio offers. The business process automation is another aspect I appreciate, as it enhances efficiency. I love the Freedom UI because it provides actual freedom; I can build engaging UIs directly during workshops with customers, which is amazing. The AI is native to the platform and easily speeds up the work of end users. The no-code nature of Creatio makes the initial setup very quick. Review collected by and hosted on G2.com. What do you dislike about Creatio? I think ALM part could be more enterprise ready to enable concurrent work of multiple developers. Review collected by and hosted on G2.com. What problems is Creatio solving and how is that benefiting you? Creatio helps me tackle daily challenges of service and sales teams, speeds up delivery with AI and no-code tools, and brings me closer to business teams during CRM implementation. Freedom UI gives me the means to build engaging interfaces directly with customers, making it very effective. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Roman S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roman S.") RS Roman S. EVP of Global Sales & Revenue Operations Mid-Market (51-1000 emp.) 6/11/2026 "Powerful No-Code CRM with Outstanding Automation and Flexibility" 4.5/5 What do you like best about Creatio? Creatio stands out by combining powerful CRM capabilities with a true no-code platform. As a CRM consultant who has worked with multiple enterprise CRM ecosystems, I find Creatio particularly strong in process automation, workflow design, and rapid application development. The platform allows organizations to adapt business processes quickly without heavy development effort, which significantly accelerates time-to-value. I also appreciate the flexibility of the platform, intuitive user experience, strong customer support, and continuous innovation, especially around AI-powered automation and workflow orchestration. Review collected by and hosted on G2.com. What do you dislike about Creatio? One area for improvement is the continued expansion of the marketplace ecosystem and availability of specialized resources in certain regions. However, Creatio has been investing heavily in both its partner network and platform innovation, and the progress over the last few years has been impressive. Review collected by and hosted on G2.com. What problems is Creatio solving and how is that benefiting you? Creatio helps organizations unify customer data, automate complex business processes, and reduce reliance on custom development. In my consulting work, I’ve seen companies improve operational efficiency, accelerate CRM adoption, and shorten implementation timelines by leveraging Creatio’s no-code capabilities. The platform enables business and IT teams to collaborate more effectively, resulting in faster process improvements and better customer experiences. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Kamesh M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kamesh M.") KM Kamesh M. Asp .Net Developer Information Technology and Services Mid-Market (51-1000 emp.) 3/20/2026 "Flexible Low-Code Platform for Rapid Workflow Automation" 4.5/5 What do you like best about Creatio? What I like best about Creatio is its low-code platform, which allows rapid development and customization without heavy coding. As a developer, it’s easy to design workflows, automate business processes, and integrate with external systems. The platform is flexible, scalable, and provides a clean UI, making it efficient to build and deploy enterprise applications quickly. Review collected by and hosted on G2.com. What do you dislike about Creatio? One drawback of Creatio is that while the low-code approach is powerful, it can become complex when implementing highly customized or advanced logic, sometimes requiring deeper technical knowledge. Review collected by and hosted on G2.com. What problems is Creatio solving and how is that benefiting you? Creatio helps solve the challenge of building and managing business processes and CRM workflows efficiently without heavy development effort. It allows us to automate tasks, manage customer data, and streamline operations in one platform. This reduces manual work, speeds up development, and improves productivity. As a developer, it helps me deliver solutions faster while maintaining flexibility for customization and integration. Review collected by and hosted on G2.com. Show More Response from Irene Trofimova of Creatio [Editedit](https://www.g2.com/survey_responses/creatio-review-11907701/official_response/edit) Kamesh, thank you so much for such a detailed review. We're excited to learn that you managed to optimize a vast range of manual processes to speed up development & improve productivity. We cherish your honest feedback. Current UserValidated ReviewerIncentivizedSource: G2 invite ![Amil B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amil B.") AB Amil B. Developer Small-Business (50 or fewer emp.) 6/11/2026 "Creatio Helped Bitloom Launch Faster and More Efficiently" 5/5 What do you like best about Creatio? Creation has allowed our company, Bitloom, to go to market with our products at a much quicker pace and more efficiently. Review collected by and hosted on G2.com. What do you dislike about Creatio? The learning curve can be tough for certain developers experiencing it for the first time. Review collected by and hosted on G2.com. What problems is Creatio solving and how is that benefiting you? Creatio is solving the problem of products being in development for too long, this is has allowed our company to push products much faster. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Horst H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Horst H.") HH Horst H. Mid-Market (51-1000 emp.) 6/12/2026 "Revolutionized Our Marketing with No-Code and AI Abilities" 4.5/5 What do you like best about Creatio? I like Creatio's no-code abilities, which makes it very easy to work with. I also appreciate the AI-powered features, which help speed up the time to value. The initial setup of Creatio was very easy, and it's really great overall, with not much to improve. Review collected by and hosted on G2.com. What do you dislike about Creatio? Lowering AI consumption costs Review collected by and hosted on G2.com. What problems is Creatio solving and how is that benefiting you? Creatio helps us focus our efforts to drive more revenue at a better cost of acquisition and speeds up time to value with its AI-powered and no-code features. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Suzanne S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suzanne S.") SS Suzanne S. Global CRM Lead (Technical/IT) Mid-Market (51-1000 emp.) 10/21/2025 "Agile, Flexible, and User-Friendly—No Complaints!" 5/5 What do you like best about Creatio? Agile and flexible, a great UI, good team to support Review collected by and hosted on G2.com. What do you dislike about Creatio? Nothing that I can think of, it’s a great product and a great supportive team Review collected by and hosted on G2.com. What problems is Creatio solving and how is that benefiting you? Global consistency, user adoption and easy to be agile and responsive Review collected by and hosted on G2.com. Show More Response from Irene Trofimova of Creatio [Editedit](https://www.g2.com/survey_responses/creatio-review-11840006/official_response/edit) Suzanne, thank you for your kind words! We’re glad Creatio’s flexibility and support team are helping you achieve global consistency and agility. We appreciate your trust and partnership. 6/11/2026 Current UserValidated ReviewerSource: Organic ![simone b.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "simone b.") SB simone b. Small-Business (50 or fewer emp.) 6/11/2026 "Efficiency and Flexibility with Creatio" 4.5/5 What do you like best about Creatio? I like the speed of Creatio's development and the adherence to customer requests. The application manages to meet the customer's requests, so the customer does not have to adapt to the application. I find the initial cloud installation process excellent. Review collected by and hosted on G2.com. What do you dislike about Creatio? the most critical thing is versioning, Mettoning Review collected by and hosted on G2.com. What problems is Creatio solving and how is that benefiting you? I use Creatio for automation and processes, resolving critical points in customer activity management and making the application compliant with customer requests. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives CampaignAI Translated ![Nitesh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nitesh S.") NS Nitesh S. Manager Project Management- Quant Research Enterprise (\> 1000 emp.) 5/2/2026 "One of the Best Project Management Tools for Tracking Changes and Attachments" 4.5/5 What do you like best about Creatio? This is one of the best Project management tool I came across. the best thing is to upload almost unlimited attachment files with activity done on projects which can be tracked with date and time allowing to review changes in scope and build on that. Review collected by and hosted on G2.com. What do you dislike about Creatio? It has slow responding server which can be optimized for better utilisation and user experience Review collected by and hosted on G2.com. What problems is Creatio solving and how is that benefiting you? tracking the workflow of projects is helpful and it also helps in keeping the data aligned for all of my projects in one place Review collected by and hosted on G2.com. Show More Response from Irene Trofimova of Creatio [Editedit](https://www.g2.com/survey_responses/creatio-review-12738056/official_response/edit) Nitesh, thank you for your thoughtful review! We’re really glad to hear that Creatio helps you effectively track project workflows, manage attachments, and maintain a clear history of changes. Having everything aligned in one place is exactly what we aim to deliver to our customers! We also appreciate your honest feedback regarding server responsiveness. Our team is working on improvements in this area as I am writing this reply. Thanks again for taking the time to share your experience! Validated ReviewerSource: Organic ![Astrid V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Astrid V.") AV Astrid V. Program Manager Enterprise (\> 1000 emp.) 6/11/2026 "Disruptive Approach and Effortless Deployment" 5/5 What do you like best about Creatio? I like the disruptive way this product approaches things, and I also appreciate how easy it is to deploy. Review collected by and hosted on G2.com. What do you dislike about Creatio? The support could probably be improved to better help achieve our business goals. Review collected by and hosted on G2.com. What problems is Creatio solving and how is that benefiting you? We were thinking in terms of a typical CRM, but Creation makes things different and easy. We were able to automate the trade process in just a few weeks. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ## Questions about Creatio? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Creatio ](https://www.g2.com/products/creatio/discussions/new) ![Mark C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark C.") MC Mark Conelissen • Last activity about 5 years ago what makes bpm'online better than other CRM systems 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/3466-what-makes-bpm-online-better-than-other-crm-systems) GU Guest User • Last activity 5 months ago What is Creatio used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-creatio-used-for) [ View all Discussions ](https://www.g2.com/products/creatio/discuss) ## Pricing Options Pricing provided by Creatio. ### Growth Starting at $40.00 1 user Per Month ### Enterprise Starting at $75.00 1 User Per Month ### Unlimited Contact Us 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/creatio/pricing) Creatio Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Agentforce Sales 4.4/5(25,874) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-creatio) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub 4.4/5(13,907) [ Compare Now ](https://www.g2.com/compare/creatio-vs-hubspot-sales-hub) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9a4b1c59a10899f84ef2b2071e2037ce/dynamics-365-sales.png "Product Avatar Image") Microsoft Dynamics 365 Sales 3.8/5(1,623) [ Compare Now ](https://www.g2.com/compare/creatio-vs-dynamics-365-sales) ##### ##### Creatio Features Sales Force Automation Contact & Account Management Opportunity & Pipeline Mgmt. 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